DELL U2410 FW Upgrade Procedure USB ISP
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Transcript of DELL U2410 FW Upgrade Procedure USB ISP
![Page 1: DELL U2410 FW Upgrade Procedure USB ISP](https://reader031.fdocuments.in/reader031/viewer/2022020711/547ef52cb479599d508b4d0c/html5/thumbnails/1.jpg)
DELL U2410 USB FW Upgrade Instruction
Version 01
Important Note: There are risks in FW upgrade. The U2410 screen will be blank during the upgrade process. We recommend you upgrade the U2410 from a notebook computer or has a second monitor so you can keep track of the upgrade progress. This tool only supports FW upgrade of one U2410 monitor each time, via USB cable. Do not connect more than one U2410 via USB to the Same PC during FW upgrade. DO NOT POWER OFF THE U2410 DURING THE UPGRADE PROCESS ! ! !
1. Equipment Requirement
Software: -OS (Win XP / Vista) -DELL U2410 USB ISP tool
Hardware: -U2410 monitor - Notebook computer or Desktop with another working monitor to track FW
upgrade progress -USB Uplink Cable -Power cord
Item Photo
Uplink cable & Power cord
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Notebook or
Desktop with another working monitor
U2410 monitor
![Page 3: DELL U2410 FW Upgrade Procedure USB ISP](https://reader031.fdocuments.in/reader031/viewer/2022020711/547ef52cb479599d508b4d0c/html5/thumbnails/3.jpg)
2. Preparation Instruction
Step Action Description Chart
1 Cable connections
Desktop only
1. Connect Desktop to
a working monitor.
with VGA cable. Set
this monitor as your
primary monitor.
(The purpose of this
monitor is to view the
progress of the
firmware upgrade.)
Desktop & Notebook:
2. Connect the power
cord and turn on the
U2410 monitor–to-be
flashed.
3. Connect USB
uplink cable from the
computer USB port to
U2410 USB upstream
port.
2 Install U2410 ISP
tool
1. Double click
“ U2410 ISP TOOL
2.0 ” package to start
installation ..
![Page 4: DELL U2410 FW Upgrade Procedure USB ISP](https://reader031.fdocuments.in/reader031/viewer/2022020711/547ef52cb479599d508b4d0c/html5/thumbnails/4.jpg)
2. Click “Next” to
proceed.
3. Click “Next” after
review to proceed.
4. Save ISP tool to
“C:\Program
Files\DELL U2410”
with the same name.
Then click “next”.
5. Click “Start” to
install ISP tool.
![Page 5: DELL U2410 FW Upgrade Procedure USB ISP](https://reader031.fdocuments.in/reader031/viewer/2022020711/547ef52cb479599d508b4d0c/html5/thumbnails/5.jpg)
6. Click “Exit” to
finish install action of
DELL U2410 ISP
Tool .
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3. Firmware Upgrade Procedure Instruction
Step Action Description Chart
1 Check 1.Remove all USB device
from NB or Desktop
besides USB cable for
Firmware upgrade.
2. Ensure the computer is
able to find this new
Device. Otherwise, please
check connectivity or
change USB uplink cable.
(See remark 1)
Double click “DELL
U2410 ISP Tool” shortcut
icon to start.
2 Start USB ISP tool
This warning message
appears when running in
Win Vista. Allow the
program to continue
running.
![Page 7: DELL U2410 FW Upgrade Procedure USB ISP](https://reader031.fdocuments.in/reader031/viewer/2022020711/547ef52cb479599d508b4d0c/html5/thumbnails/7.jpg)
3 Confirm &
Continue
1.Click“Get FW Ver ” to
confirm current FW Ver.
before Firmware Upgrade
2.Download Firmware
file provided and save to
Desktop hard disc or other
storage device < ex.
Data(H )>
3.Click “Browse” to
locate the “Dell
U2410_31F172_1B49.bin
” (*bin file) and open it.
4 Continue Click “Start” to start
firmware upgrade.
The U2410 monitor
screen will go blank
immediately and "Power
LED" indicator will turn
to flash and then turn off.
The screen will show up
with "Power LED" turn
on again after 2 minutes.
(Monitor the progress
via your other working
monitor or Notebook
LCD screen.)
![Page 8: DELL U2410 FW Upgrade Procedure USB ISP](https://reader031.fdocuments.in/reader031/viewer/2022020711/547ef52cb479599d508b4d0c/html5/thumbnails/8.jpg)
5 Finish 1. If the message “FW
upgrade successful” is
showed after the
installment, please cycle
your monitor by
switching off and on AC
power to the monitor
Then the upgrade is
successful and finished.
2. Click“Get FW Ver ” to
check FW Ver again.
Ensure Firmware is
correct as DELL release
Remark 1: After cable connections and power is applied, it takes 8-10 seconds to setup the
USB Device. Do not start the FW upgrade tool during the USB setup process. You may
encounter the below Error message if you attempt the run the tool before Setup is completed:
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4. Troubleshooting
Status Description Action Chart
1 After Step 4 of
Firmware upgrade
Procedure
Instruction , it
shows messages
“Writing
MONITOR_FW
to DDR RAM
fail!” & “Cycle
AC power to
your monitor
now”.
Cycle U2410
monitor AC
power and wait
about 8-10s, then
repeat the Step 4
to Step 5 again.
2 After Step 4 of
Firmware upgrade
Procedure
Instruction, it
shows messages
“Run
CMD_Appstest 1
fail” & “Cycle
AC power to
your monitor
now”, and the
U2410 screen is
blank.
Cycle U2410
monitor AC
power and wait
about 8-10s, then
repeat the Step 4
to Step 5 again
through the 2nd
monitor or the
notebook for
monitoring.
3 If you continue to encounter the problem same as above description.
Please change Desktop/Notebook and try again. After PC changed and the problem still exists, please
contact our technical support for troubleshooting.