Delivery Plan - carrathool.nsw.gov.au · O:\Common\A. IP&R - Integrated Planning & Reporting...

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Delivery Plan Performance Report May 2015

Lake Woorabinda, July 2014 Photo by Michelle Sarkis

Carrathool Shire Council - Delivery Program 2012-2016

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Promoting Community Health and Wellbeing

Access to services, programs and opportunities to enhance community health and wellbeing are key priorities indentified during the community consultation process. Community Health and Wellbeing is concerned for all aspects of an individual’s and community’s health; physical, mental, and social and includes access to services, suitable infrastructure and an environment where difference is valued, respected and needs are met. Council is committed to working with stakeholders to ensure our residents have access to quality, timely, local services wherever possible and contributing to a culture where everyone is valued.

Priority areas for Carrathool Shire coming from the community consultation process are: • Access to services • Encouraging physical activity • Provision of health and allied health services • Access to transport • Adult literacy and numeracy • Mental health • Addressing the needs of an aging community • Education, both formal and informal • Celebrating and supporting CALD and indigenous communities

Council services that contribute to realising these outcomes are: • Planning and Environment • Organisation Development • Community Development • Works • Corporate Services • HR/OHS & Risk

Council’s focus areas for the next four years include a mix of new initiatives and continuation of existing programs and will be met through a mix of operating budget, grants and loan funds. Actions include capital works projects, advocacy, maintenance and council support for community initiatives where they align with the Community Strategic Plan and within Council’s resources.



Measuring success across these objectives will be achieved through

Target Measure Year Continuing improvement and development of opportunities to participate in physical activity

Resident satisfaction with and utilisation of recreation services and facilities (Community survey, Council statistics, successful grants)

2012-2016

Maintaining or increasing the level of health, allied health and mental health provision across the Shire

No loss of health services 2012-2016

Access to adult literacy and numeracy Number of adult literacy and numeracy opportunities provided 2012-2016 Supporting Education (Lifelong, both formal and informal) Number of projects supported and provided

Residents satisfaction with and utilisation of programs 2012-2016

Participation in programs/activities which celebrate CALD and indigenous communities

Number of projects supported and provided

Attendance figures

2012-2016

1. Community Outcome Development of Carrathool Shire as a strong, healthy and vital community in all aspects 1.2 Community Strategy We will work with all stakeholders to promote physical activity through programming, education and facilities 4 year objective

2012-2016 Action Year Target Performance

Indicator Responsibility Reporting

1.2.3 Support the Healthy Hillston Project

The Community Development Officer to continue to work with the Healthy Hillston Project Officer to encourage physical activity by all in the community through education and promotion of events

2012-2014 Ongoing Projects supported Community Development Officer

Ongoing engagement with the Healthy Hillston Project, CSC secured funding to complete the outdoor gym and partnered with Healthy Hillston to deliver Youth week activities.

The Community Development Officer to liaise between Healthy Hillston Project officer and South West Arts to identify opportunities for dance, physical theatre etc

2012-2014 Ongoing Discussions held

Projects delivered

Community Development Officer

No projects to date but SWA revising business plan so will endeavour to forge a link.

1.2.5 Development of the Hillston Sports Pavilion

Support the Hillston Sports Pavilion Committee to build a new multi-purpose pavilion at the Stan Peters Oval (Hillston)

2012-2014 Ongoing Ongoing discussions held with the Pavilion Committee


Project complete



1.2.6 Support the establishment of an outdoor gym area in Hillston

Work with the Healthy Hillston project and the outdoor gym committee to establish an outdoor gym in Hillston near Lake Woorabinda

2013-2016 Ongoing Ongoing work with the committee


Final funding secured for outdoor gym through Southern Phones grant. Working with the Healthy Hillston Project Officer to complete project.

1.2.7 Investigate the possibility of outdoor gym equipment in villages

Work with the communities to determine needs and interest in outdoor gym installation

2013-2016 Ongoing Discussions held with communities


All communities have expressed an interest. Funding secured for one or two items of equipment to be installed in the Goolgowi Youth Activity Area as part of the Southern Phones Grant.

If community interest warrants source funding opportunities

2013-2016 Ongoing Grants applied for Community Development Officer

As above.

1.3 Community Strategy Work with providers of health and allied services to provide quality access to health services 4 year objective

2012-2016 Actions Year Target Performance


1.3.1 Access to quality local health services

Advocate with relevant bodies to ensure that the standard of health services is the best possible within recognised constraints

Ongoing Ongoing Opportunities for advocacy pursued

General Manager

Director Planning and Environment


Ongoing support for local Doctor. Involvement with development of the new Multi-purpose centre in Hillston. Other opportunities explored as they present

1.5 Community Strategy We will support initiatives that foster adult literacy and numeracy 4 year objective



1.5.1 Promote access to adult literacy and numeracy

Support service providers in the provision of adult literacy and numeracy

Ongoing Ongoing Support provided as relevant and aligning with Council resources and policies


Library Manager

Assistance provided to Uniting Church to initiate and support ongoing literacy to clients from non English speaking backgrounds. Includes the purchase and housing of resources provided by the Uniting Church.



Make council buildings available, where possible, to support classes



Library Manager

Access provided to study room for tutors and students. Assistance provided with the use of technology including computers / iPads and literacy programs

1.7 Community Strategy Supporting our people to maintain independence during short or long term periods of need 4 year objective



1.7.1 Retain and expand the provision of HACC services in the shire

Continue to apply for and meet the requirements for funding to provide HACC services

Ongoing Ongoing Funding maintained and requirements met


HACC services continue to be fully maintained with a total of 47 clients receiving services.

Forecast community needs, specifically with an aging community, and lobby to meet needs

Ongoing Ongoing Positive Aging Strategy developed (see 1.8.1)



Community needs continually reviewed with programs such as Respite and Social trips now being regular events

Grow adequate staffing levels to meet community needs

2012-2013 Ongoing Recruit and maintain a minimum of 22 volunteers (in addition to Meals on Wheels volunteers)

Meet funding requirements

Achieve Staffing Quality under National Community Care Standards


CSC has NO volunteers working outside of the Meals on Wheels area.

Current staffing arrangements are fully funded and adequate to ensure that community requirements are met to a high standard.

1.7.2 Advocate for the extension of Community Transport

Lobby relevant bodies in line with community need

Ongoing Ongoing Director Planning and Environment

Additional funding from Transport for NSW has been received with an average of 150 trips per month continuing to be provided.



Forecast community needs, specifically with an aging community, and lobby to meet needs

Ongoing Ongoing Director Planning and Environment

Services currently stable with no substantial growth anticipated at this time.

1.7.3 Support the provision of and access to home modifications for aged and disabled

Lobby for adequate funding to meet community needs

Ongoing Ongoing Representations made to relevant bodies

General Manager

Disseminate information regarding planning, education and building requirements – community education

Ongoing Ongoing Information provided through Council Corner, website and other means



Up to date information readily available through several media. E-planning is being prepared to further improve information services to the public.

1.8 Community Strategy We will positively approach the changing needs of an aging community and actively seek to celebrate and support the elderly 4 year objective



1.8.1 Work with the community to engage with the elderly through programs and events

Ongoing Ongoing No of programs and events held.


Library Manager

Seniors Week Event “Me ‘N Me Mates’ concert held at one tree Hill Hotel on 31st March 2015

Seek funding opportunities to provide activities, services and opportunities for the aged

Ongoing Community Development Officer

Library Manager

Senior’s Week funding application submitted

Installation of seniors equipment at the Hillston Outdoor Gym

2013-2016 Ongoing Equipment installed Community Development Officer

Being included in final installation

Provision of appropriate walking tracks

2013-2016 Ongoing Tracks are suitable for frail and aged to utilise

Manger Fleet and Town Services


Ongoing maintenance



1.10 Community Strategy Celebrating and supporting the Indigenous community 4 year objective



Supporting Indigenous communities

Council will affirm, promote and support recognition of the local aboriginal community

Ongoing Ongoing Indigenous heritage to be recognised in all promotional material

Work with the indigenous community to identify ways of affirming the local indigenous community


At community request Council included an ‘acknowledgement of Country’ at the 2015 Australia Day event at Merriwagga.

1.11 Community Strategy Celebrate and support culturally and linguistically diverse communities (CALD) 4 year objective



1.11.1 Support Culturally and Linguistically Diverse Communities (CALD)

Through the library and other avenues support CALD communities, both permanent and itinerant

Ongoing Ongoing Support provide as relevant and aligning with Council resources and policies


Library Manager

Assistance provided to non English speaking customers including liaison with community organisations to provide support with learning to speak English

Undertake an audit of CALD needs

2013 1-4 Audit completed Community Development Officer

To be actioned

Establish strategies to respond to needs identified in the audit

2013-2014 Ongoing Strategy developed Community Development Officer

To be actioned

Look for opportunities to celebrate cultural richness (e.g. Harmony Day)

Ongoing Ongoing Cultural events, festival etc held and supported


Library Manager



1.14 Community Strategy Our youth are recognised and valued. 4 year objective



1.14.1 Our young people have opportunities to be engaged and consulted

Council to support youth week and other youth focussed initiatives

2013-2016 Ongoing Youth week and other activities held


Youth week delivered in partnership with the Healthy Hillston Project. Over 120 registered for a ‘Colour Paint Dash’ held in Hillston.

Council to work with communities to develop infrastructure to meet the recreational needs of young people

2013-2016 Ongoing Youth needs considered in all infrastructure planning and new initiatives adopted where possible


Manager Fleet and Town Services

Sports facilities and recreational activities have been prioritised for current year.

Council to develop a Youth Advisory Council/Youth Forum to provide and avenue for youth participation in decision making

2013-2016 Ongoing Youth Advisory Council established


To be actioned.



Caring for and Protecting our Natural and Built Environment

Carrathool Shire boasts many rich and remarkable natural attributes. From rich fertile agricultural land, vital river systems, national parks and abundant wildlife to important remnants of our early built environment and other evidence of early history both Aboriginal and European. These elements are highly valued by the community and elements of them contribute significantly to the economic and cultural life of Carrathool Shire. The draft Local Environmental Plan (LEP) is due for final adoption in 2013 and along with other statutory requirements will direct and guide the strategies and actions identified in this thematic area. Additionally, Council will identify other policies which must reflect these priorities including the Tourism Strategy, Cultural Plan, Economic Development Strategy and others.

Priority areas for Carrathool Shire coming from the community consultation process are: • Protecting and enhancing biodiversity • Alternative energy options • Sustainable Farming • Protection, conservation and interpretation of heritage

Council services that contribute to realising these outcomes are: • Planning and Environment • Community Development • Works

Council’s focus for the next four years will include a mix of new initiatives and continuation of existing programs and will be met through a mix of operating budget and grants. Actions include community education, investigation of potential projects advocacy, maintenance and council support for community initiatives where they align with the Community Strategic Plan and within Council’s resources.


Target Measure Year Programs and projects which minimise threats to biodiversity and promote sustainable conservation and farming

Number of projects and programs provided or participated in 2012-2016

Reducing our ecological footprint Number of programs and initiatives researched, promoted and implemented

2012-2016

Protection, interpretation and access to heritage Resident satisfaction and engagement with heritage sites 2012-2016



2 Community Outcome Protection and enrichment of the natural and built environment contributing to a rich cultural, social and economic life 2.2 Community Strategy Reduce our ecological footprint 4 year objective



2.2.3 Work with the community to develop a feasible recycling strategy for the shire

Work with the RAMROC Riverina Waste Group to explore possibilities

2013-2014 Opportunities taken up



Participation in all projects where practical continues. A community household hazardous waste collection facility to be developed at Hillston as a result of a RAMROC combined grant funded project

Provide education and promotion regarding reuse and recycling strategies

Ongoing Information available through Council website and at Council landfills and transfer stations



Information and associated references are readily available via council media.

2.2.5 Waste Management facilities managed to the highest level possible

Seek to implement best practise at waste management facilities

Ongoing Ongoing Document continuous improvement


See next comment

Funding, grants and subsidies sought to implement improvements leading towards best practice

2013-2016 Ongoing Funding secured Director Works



Regional grant for Hazardous waste collection facilities successful. Other funding and improvements monitored. Additional funding for additional projects still being sought.

2.4 Community Strategy Recognising our role as custodians of both the built and natural environments we will work with others to protect, interpret and conserve our built and natural heritage.

4 year objective 2012-2016

Action Year Target Performance Indicator

Responsibility Reporting

2.4.1 Protect and interpret heritage items



Install interpretative panels at significant locations to recognise heritage significance and to provide an educative / informative experience for tourism and locals

Ongoing Ongoing Working with the LEP and other information develop a strategy for installation of interpretative panels and seek funding to implement


Manager Fleet & Town Services

Focus on development of interpretive panel for William Jackson VC at Gunbar to be installed 2015.

2.5 Community Strategy Recognising and valuing the contribution made by those in armed services in many conflicts we will maintain existing memorials and install new memorials throughout the shire as identified by the community and council.


Action Year Target Performance Indicator


2.5.1 Maintain and install war memorials

Undertake an audit of memorials across the shire (including non war related memorials)

2013-2015 Ongoing Audit undertaken Community Development Officer

Audit near completion.

Work with the villages and towns to design and create memorials as appropriate

As required Upon completion of the audit hold discussions with all villages to identify any community priorities



Assistance provided where practicable

Apply for grant funding to support memorials

Ongoing Ongoing Funding sought Community Development Officer

Exploring funding for development of Goolgowi Memorial

Consider needs for 2014 100th anniversary of the beginning of WWI and 2015 100th anniversary of Gallipoli

2013-2015 2013-2014 Commemorations held


Working party formed comprised of Council staff, Councillors and community. Anzac commemorations held in all communities 2015.



Developing Community Strength and Capability

A key strength of Carrathool Shire is its people. The shire has a long history of individuals and groups taking responsibility to make things happen. Whether building infrastructure, running successful events or working together to create a strong social life, the community has been a key driver in the progress of the district. We are therefore coming from a strong base when we work with the community to develop resilience, skills and capacity.

Priority areas for Carrathool Shire coming from the community consultation process are: • Provision of the Community Grant Scheme • Working and supporting Section 355 committees • Development of a Youth Advisory Council • Supporting community initiatives such as Waste Not Want Not Council services that contribute to realising these outcomes are: • Planning and Environment • Organisation Development • Community Development

Council’s focus areas for the next four years include a mix of new initiatives and continuation of existing programs and will be met through a mix of operating budget and grants. Actions include mentoring, advocacy, administration and council support for community initiatives where they align with the Community Strategic Plan and within Council’s resources.


Target Measure Year Continued community participation in the Community Grants Scheme

Number of applications Number of successfully completed projects

2012-2016

Effective communication with and support for Section 355 committees

Regulatory and administrative measures fulfilled Level of satisfaction from Section 355 committees

2012-2016

Projects supported or initiated to promote community capacity building and resilience

Number of projects supported or initiated 2012-2016



3 Community Outcome Development of community based skills, capacity and resilience.

3.1 Community Strategy We will work with the community and partner organisations to promote, develop and strengthen community capacity and resilience 4 year objective



3.1.1 Provide Community Grant Scheme

Allocate budget funds to support the scheme

Ongoing 3 Funds allocated in annual budget

Manager Organisation Development


Funds allocated in 2014-15 Budget

3.2 Community Strategy We will work with and support Section 355 committees to care for community halls and other facilities. 4 year objective



3.2.1 Section 355 committees

Ensure all Section 355 committees are informed of their responsibilities and the functions of committees and the role of Council in supporting Section 355 committees

Ongoing 2 Section 355 Committee delegations updated annually


Draft Section 355 committee manual revised by new staff in preparation for consultation meetings.

Develop a detailed manual for committees to provide assistance and guidance

2012-2013 1 Manual revised and circulated to committees


Manual reviewed for consultation with committees.

Ensure that communication channels between Council and Section 355 committees are understood and functional

2012-2013 1-4 No valid complaints Manager Organisation Development

No complaints received.

Ensure adequate funds are available (either directly from Council or through other means) to maintain facilities to a high standard optimising use

Ongoing Ongoing Adequate funds available and facilities maintained



Committees invited to provide lists of works to be included within budget considerations.

Inspections and condition reports being prepared as time permits.

Section 355 committees comply with all reporting requirements

2013 Ongoing Manuals distributed to section 355 committees and reporting requirements understood


Checklist of requirements developed for discussion with committees.



3.4 Community Strategy We will continue to develop the Waste Not Want Not project to support those in need across NSW/ACT and to encourage community capacity building and social health.


Actions Year Target Performance Indicator


3.4.1 Waste Not Want Not to become established and sustainable in the local community

Support the Waste Not Want Not project wherever possible



Nutrition and recipe fact sheets under development.

Seek media opportunities, speaking engagements (conferences etc), award opportunities and grant possibilities to promote and develop the project

Ongoing Ongoing Media coverage

Other opportunities and recognition as possible


CDO presented at the Australian Regional Development Conference. Susie Elelman has accepted the invitation to be an ambassador for WNWN and a media release and launch will take place in line with the release of the nutrition/recipe sheets.

3.4.2 Support the development of educative and business opportunities

Support the committee to develop nutritional fact sheets promoting local produce for distribution with product being sent to Sydney

2012-2014 Ongoing Facts sheets developed and distributed


Under development



Growing and Diversifying our Economic Base

The economy of Carrathool Shire is founded on a highly successful and diverse agricultural base. However, for long term sustainability and recognising key latent strengths within the shire, a more diverse economic base must be fostered. Value adding the food industry, tourism, light industry, new technologies all provide avenues for growth and diversification.

Priority areas for Carrathool Shire coming from the community consultation process are: • Attracting investment to the shire. • Growing and developing tourism • Promoting and supporting economic development • Revitalisation of main streets across all villages

Council services that contribute to realising these outcomes are: • Planning and Environment • Community Development • Works • Corporate Services • HR/OHS & Risk

Council’s focus areas for the next four years include a mix of new initiatives and continuation of existing programs and will be met through a mix of operating budget and grants. Actions include capital works projects, advocacy, maintenance and council support for community initiatives where they align with the Community Strategic Plan and within Council’s resources.


Target Measure Year Be responsive to and proactive in supporting investment, growth and economic resilience

Number of initiatives and opportunities supported and pursued 2012-2016

Continue to develop tourism across the shire Growth in tourism numbers New projects

2012-2016

Main street beautification and revitalisation Development of plans with all villages and plans embedded in operational plans over the course of the CSP

2012-2016 and ongoing



4. Community Outcome For long term sustainability and recognising key latent strengths within the shire we will work to foster a more diverse economic base 4.1 Community Strategy We will work to identify opportunities and anticipate trends to attract investment, encourage growth and build economic resilience




4.1.1 Foster a strong and resilient local economy

Participate in organisations and forums designed to support and foster economic growth such as NSW Business Chamber Murray Riverina; Economic Development Australia; RDA Development Officers Forum and others

Ongoing Ongoing Meetings attended Community Development Officer

Ongoing membership of and engagement with all key ED forums. Council continues its participation in the Small Business Friendly Councils program through the Office of the Small Business Ombudsman.

Disseminate information to local business

Ongoing Ongoing Information distributed


Information disseminated as available

Explore and initiate projects which promote economic diversity and growth

Ongoing Ongoing Projects initiated/promoted


Working with regional tourism bodies and local business to seize opportunities.

DPE has been actively working with various large scale business enterprises in line with his role.

All Council departments work collaboratively when new business ventures are proposed

Ongoing Ongoing New business ventures supported when in line with Economic Development Strategy

General Manager

All Directors


All departments work together to support development when requested. Works department has worked closely with other departments to assist in the attraction of new developments such as chicken farms and cotton seed processing plant.

4.1.2 Council land sales Advertise council land available for sale

Ongoing Ongoing Land sale advertised through Council Corner and other avenues as possible


All existing land for sale has been sold.

Investigate releasing further land for sale to support business development

2012-2013 1-4 Investigation complete and information referred to General Manager

Director Corporate Services

New subdivision land sold in Goolgowi. Investigation underway into LEP in Hillston to open more land for sale.



4.1.4 Be responsive to inquiries for development

Ensure all enquiries are met with an attitude of engagement

Ongoing Ongoing Customer feedback Director Planning and Environment


Positive engagement with all enquiries, which has resulted in many large developments opting to deal with CSC.

Review processes to ensure that Council does not create unnecessary obstructions to development that is in the best interests of the shire

2014-2015 1-4 Review complete and actioned as appropriate


Processes as streamlined as regulatory possible, with enquiries and development application assessments being attended to in a timely fashion. E-planning and improved internal information systems are expected to be implemented by mid 2015

4.2 Community Strategy Foster a strong tourism and visitor economy across the shire 4 year objective



4.2.2 Explore and maintain membership of peak and regional tourism organisations

Maintain current memberships to organisations such as Kidman Way Committee, Riverina Regional Tourism, Riverina Visitor Information Network whilst there is demonstrable benefit for doing so

Ongoing Ongoing Memberships current Community Development Officer

All memberships maintained

Stay abreast of new opportunities and pursue as possible

Ongoing Ongoing New opportunities pursued as relevant


CDO works closely with RRT and has partnered on new ‘Come on Home’ campaign

4.2.3 Support tourism through the Council website, print and other avenues

Maintain the Carrathool Shire Tourism components of the website and Facebook page current and fresh

Ongoing Ongoing Regular updates of both the website and Facebook, at least fortnightly


All advertising opportunities pursued

Develop and grow the current scope of the website

Ongoing Ongoing Website kept fresh and engaging


Fresh data fed through. More work to be done.

4.2.5 Promote and develop caravan parks

Improve signage for caravan parks

2013-2015 Signage installed Director Planning and Environment

Advertising and promotion undertaken with main signage being restored.



Continue to improve and develop Council’s caravan parks

Ongoing Ongoing Maintenance and improvement schedule developed for all Council caravan parks



Improvements undertaken as funding permits. Proposals submitted for ongoing development in 2015-16 budget

4.2.6 Promote and Develop Agri Tourism

Promote Agri Tourism across the shire

2013-2015 Ongoing Agri Tourism promotional strategy developed and actioned


CDO has worked closely with RRT in its agri-tourism focus for 2014-15. A fresh photographic collection is being developed for promotional and advertising purposes with various elements of agri-tourism being featured.

4.4 Community Strategy Implement the Economic Development Strategy 4 year objective



4.4.1 Ensure the Economic Development Strategy is actioned and reflected in relevant Council strategies and policies

Council to ensure that decisions of Council are in accord with the Economic Development Strategy

Ongoing Ongoing Decisions made in accord with Economic Development Strategy as relevant

General Manager

Consideration taken when assessing matters before Council.

Community Development Officer to action the Economic Development Strategy in line with other Council strategies and plans

Ongoing Ongoing Economic Development Strategy actioned


The CDO works closely with the Director Planning and Environment who is often ‘front line’ with major development enquiries.

All Directors and departments of Council to work to support the Economic Development Strategy

Ongoing Ongoing Decisions made in accord with the Economic Development Strategy as relevant



Director Works

Assistance/support provided as required.

Works department assists with actioning the Economic Development Strategy as requested.



4.7 Community Strategy A sustainable economy requires the right people in the right jobs. Projecting future trends and needs and utilising existing knowledge, Council and the business community must proactively plan, recruit and up-skill for the required workforce.




4.7.1 School based trainees

Council will maintain the program of school based trainees equipping our young people for positions both within Council and the broader labour market

Review 2013 then as required by Council and participants available

Review undertaken and new trainees appointed within Council needs and participant availability

HR/OHS/Risk Officer

Council currently has one SBT. New trainees are appointed within Council’s needs and capacity.

Council will promote the School Based Trainee program

Ongoing Ongoing Article in Council Corner

Attendance at Career Days

HR/OHS/Risk Officer


To date, Council has not been involved in a Careers Day with Hillston Central School, however, discussions were held with the Careers Adviser with regards to Council holding a Council Open Day for students in Yr9 & 10.

4.7.2 Ongoing training and development

Council will continue to ensure its workforce maintains currency in training and required knowledge

Ongoing Ongoing Meet all legislative requirements

Support staff to develop expertise in line with Council requirements Align training for all staff against Performance Review Action Plans

HR/OHS/Risk Officer

Training offered to all Council staff in line with agreed training programs and Performance Review Action Plans where relevant to position. Training has included: Local Govt Audit, Water Industry Operations, Work Near Overhead Powerlines, Heavy Vehicle Access, Asbestos Awareness, Return to Work Coordination, Conducting Investigations in LG, Equal Employment Opportunity, Rates Officer Training, Asset Management Planning, Reflect Training, Dog Handling-Bite Prevention, Spatial Information Management System, Intramaps, Cert IV TAE, Cert III Civil Construction,



Code of Conduct, Water Quality Training.

4.7.3 Consideration of alternate labour sources

Council to investigate assisted migration and other avenues for recruiting skilled, semi-skilled and unskilled labour

Ongoing Ongoing Ongoing dialogue between local businesses and Council to identify need for such action and action taken if appropriate




Fostering and Promoting a Rich Cultural Life A strong, rich and vibrant cultural life contributes to community health in many ways and is fundamental to fostering social cohesion and an individual sense of fulfilment. It will also be a key element to enriching tourism and creating diverse economic development opportunities.

We are committed to building opportunities for engaging with the arts and culture as participant, audience and consumer. Council will work with the Community, South West Arts, Regional Arts NSW and other bodies to provide and support opportunities to participate in and build a vibrant cultural life.

Priority areas for Carrathool Shire coming from the community consultation process are: • Providing a dynamic, responsive and well equipped library service • Supporting the ongoing development of the Red Dust and Paddy Melons Gallery as a key cultural venue • Opportunities for engagement with the arts and culture • Building a thriving arts and cultural community • Celebrating our heritage

Council services that contribute to realising these outcomes are: • Planning and Environment • Community Development • Works • Corporate Services/Library

Council’s focus areas for the next four years include a mix of new initiatives and continuation of existing programs and will be met through a mix of operating budget and grants. Actions include mentoring, advocacy, maintenance and council support for community initiatives where they align with the Community Strategic Plan and within Council’s resources.


Target Measure Year Library service is well resourced and seeks to meet community needs and aspirations

Resources and facility levels maintained and lobbying for additional funding undertaken

2012-2016

Support the Red Dust and Paddy Melons Gallery as a key cultural venue

Increased visitor numbers Number of classes and programs run through the gallery

2012-2016

Continued engagement with South West Arts Membership maintained Number of projects and programs provided/facilitated by SWA Number of grant applications supported by SWA

2012-2016

Public Art installations Number of public art installations across the shire 2012-2016



5 Community Outcome A string, rich and vibrant cultural life contributes to community health and fostering social cohesion. We will seek to build opportunities to engage with the arts and culture as participant, audience and consumer

5.1 Community Strategy Provide a dynamic, responsive and well equipped library service. 4 year objective



5.1.1 Continue to work as part of the Western Riverina Library Service

Maintain membership of the Western Riverina Library Service

Ongoing ongoing Membership maintained

Library Manager

WRL agreement signed

Lobby for increased funding Ongoing Ongoing Lobbying undertaken Library Manager


Membership to NSW Public Libraries Association South-West Zone. The NSW Public Libraries Association is committed to lobbying the government for increased funding to NSW public libraries. A new Library funding model to be provided by state government in response to lobbying on a state wide basis.

Actively seek grants to support programming and service provision

Ongoing Ongoing Grants received Library Manager

Revitalising Libraries Funding received - $16 000.

5.2 Community Strategy Support and grow the Red Dust and Paddy Melons Gallery 4 year objective



5.2.1 Promote and grow the gallery

Support the volunteer committee of management



Ongoing support for gallery through funding commitment.

Promote activities and events where possible

Ongoing Ongoing Activities and events promoted through Council Corner, Council website and other avenues


As advised

5.3 Community Strategy Continue membership of South West Arts and work to gain optimum benefit from the partnership 4 year objective



5.3.1 Maintain membership of South West Arts

Allocate annual funds for membership

Ongoing Ongoing Membership current Community Development Officer

Membership maintained



Work with South West Arts to optimise benefits of membership

Ongoing Ongoing Actively work with South West Arts


Have worked closely with SWA to ensure CSC is being equitably serviced

Seize opportunities for visiting performances, workshops etc as offered by SWA

Ongoing Ongoing Actively participate in South West Arts opportunities


All opportunities taken

5.4 Community Strategy We will work with local collecting agencies and across the communities to conserve, interpret and make available our built, moveable and documentary heritage




5.4.2 Commemorate the 100th anniversary of World War One

Source funding for commemorative services and other activities

2013-2014 2013-2014 Funding secured Community Development Officer

DVA funding secured

Work with communities to prepare commemorations

2013-2014 2013-2014 Commemorations held in each community or as decided


Discussions ongoing through WWI commemorative working group

5.4.3 Commemorate the anniversary of Anzac Day 2015

Work with communities to prepare commemorations

2013-2015 2012-2015 Commemorations held in each community or as decided


All communities marked the centenary of ANZAC.

5.5 Community Strategy Access to the arts supports strong mental and social health. Build community cohesion and enriches lives. We will foster access to the arts for all ages and all communities.




5.5.1 Encourage access to the arts for all ages and communities

Support initiatives, in line with the Cultural Plan, which promote access to the arts (performing and visual)

Ongoing Ongoing Initiatives identified and promoted


Library Manager

CASP funding secured for delivery of a traditional weaving workshop. Faces of the South West travelling exhibition secured for May 2015

5.8 Community Strategy We will work with local communities, and local artists where possible, to develop public art installations that celebrate and reflect our local stories and culture


Actions Year Target Performance indicator


5.8.1 Support public art installations

Develop a Public Art Policy 2013 4th quarter Policy adopted Community Development Officer

Under development



Work with the community to develop a strategy for the installation of public art

2012-2014 Ongoing Public Art Strategy developed



Assistance provided as required.

Work with local artists where possible

Ongoing Ongoing Local artists considered




Source funding for public art installations




5.9 Community Strategy Marking significant days such as anniversaries or celebrations are important ways of building community. Such events also foster economic development as well as providing opportunities for cultural pursuits




5.9.1 Continue to support significant celebrations and events such as Australia Day and Anzac Day

Allocate funding to support these events as determined by Council

Ongoing Ongoing Funding allocated Community Development Officer

Australia Day and Anzac Day funding allocated

Work with the local community to plan and deliver events and celebrations

Ongoing Ongoing Local community active participants in planning and delivery


Merriwagga was host community for 2015 Australia Day

Support local business and groups wherever possible

Ongoing Ongoing Locals businesses considered


Where possible food and supplies were purchased locally

Celebrate local talent (school bands, individual performers etc)

Ongoing Ongoing Local talent considered


Local performers were engaged to provide entertainment throughout event. Four different acts were engaged.



5.9.2 Continue to support community run events

Where possible facilitate smooth and safe operation of these events through provision of council property, expertise, time



Work with community on all events as requested or required.

Promote events through council website, Council Corner, Country Change, Riverina Regional Tourism and other avenues

Ongoing Ongoing Events promoted as advised by community


All events promoted when advised by community groups.

5.10 Community Strategy We will develop and promote festivals as a way of building community, fostering economic development and providing opportunities for cultural pursuits




5.10.2 Support the Birds of the Bush Festival

Work with the Birds of the Bush committee to continue to grow and build the festival as a premier event and a significant contributor to the local economy

Ongoing Ongoing Birds of the Bush Festival continues to grow


A successful Festival was held in 2014 with council providing additional support by covering insurance for market day.

Seek funding to grow the festival


The committee working effectively to secure sponsorship from local/regional business

Use the festival as a vehicle for growing community based capacity

Ongoing Ongoing Community members develop skills


Significant growth within community members and new members joining the committee.



An Innovative, Effective and Representative Council

Carrathool Shire is based on a very strong foundation socially, economically and at a Governance level. As a community, residents are proactive and engaged and it is true that we are who we are today as a consequence of enthusiastic, dedicated and visionary people both within the community and Council staff. The strengths embedded in the community and Council enable us to deliver a level of service, infrastructure and programming disproportionate to our population and other influencers such as our relative isolation. However, in order to continue to grow we must continue to find creative responses to the challenges that beset us and keep an eye to the future. To this end, Council will continue to strive to be innovative, effective and representative at both a governance and an operational level.

Priority areas for Carrathool Shire coming from the community consultation process are: • Communities are well informed and engaged • Community halls are in good condition and well utilised • Recreational facilities (including sporting, cultural and the natural environment) are maintained and enhanced • Council elections are well supported and representative • Fostering youth leadership • A robust asset management strategy • Road networks maintained to the highest level possible (within financial and other constraints) • Proactive and responsible response to water security Council services that contribute to realising these outcomes are: • Planning and Environment • Organisation Development • Community Development • Works • HR/OHS & Risk

Council’s focus areas for the next four years include a mix of new initiatives and continuation of existing programs and will be met through a mix of operating budget, grants and loan funds. Actions include capital works projects, advocacy, maintenance and council support for community initiatives where they align with the Community Strategic Plan and within Council’s resources.




Target Measure Year Community is well informed and engaged Number of newsletters issued

Website maintained and current Number of community consultations and attendance

2012-2016

Community halls are in good condition and well utilised Continuing maintenance Usage of halls

2012-2016

Recreational facilities are well maintained and enhanced Continuing maintenance New initiatives Usage of facilities

2012-2016

Council elections are well supported and representative and youth leadership encouraged

Voter participation Candidature for election is broadly representative

2012-2013

Robust asset management Development and maintenance of asset management strategies 2012-2016 Road and water infrastructure well maintained Statistical reporting as required by regulations and funding

agencies 2012-2016

6 Community Outcome A council that reflects community aspirations and is innovative and proactive about seeking effective and efficient ways of doing business

6.1 Community Strategy The communities of Carrathool Shire are well informed and engaged 4 year objective



6.1.1 Maintain and improve Council Corner

Continue to publish a monthly Council newsletter

Ongoing 1-4 Number of newsletters issued

General Manager


9 newsletter distributed for the year to date.

Ensure that the newsletter contains a mix of information and ‘news’ stories about happenings across the shire

Ongoing 1-4 Effort made to keep newsletter relevant, informative and interesting


Item added to Manex agenda to capture activities from all functional areas of the organisation.

6.1.2 Continue to improve Council’s website so it is easy to navigate, attractive and informative

Work with the community to ensure Council’s website meets community needs and is a useful business tool including promotion of the shire for business investment, tourism and relocation

Ongoing 1-4 As part of ongoing community engagement seek to understand community needs from access to the website



An independent review of Council’s website by SEO Analyser scored Council’s website very highly.



Establish website reporting procedure which shows hits per page

Develop and maintain a structure for regular updates of the website

Ongoing 1-4 Website updated as required but at least on a weekly basis


Process in place.

Investigate utilising the website or Infoexpert to support Section 355 committees

2012-2013 1 Purpose established and technological constraints investigated


Requirements still be discussed with committees.

6.1.3 Continue to build strong community engagement

Council will ensure that it meaningfully engages with local communities to ensure we are well informed about community needs, aspirations and priorities

Ongoing Ongoing Undertake active community engagement in line with the Community Engagement Strategy


Opportunities for engagement with the community taken and formal opportunities such as newsletter feedback, surveys etc provided as appropriate. In recent months engagement re Fit For the Future has been the priority.

Hold at least one community meeting in each district once a year

Ongoing Ongoing Community meetings held

General Manager

Community meetings held across all communities throughout 2015 re FFF

6.2 Community Strategy Community halls are in good condition and well utilised 4 year objective



6.2.1 Ensure maintenance and ongoing improvement

Work with Section 355 committees to ensure halls are well maintained and continue to develop

Ongoing Ongoing Halls well maintained Director Planning and Environment


Committees invited to provide lists of works to be included within budget considerations. Inspections and condition reports being prepared as time permits.

Work with Section 355 committees to source funding to support ongoing work




Support in development of funding applications provided to all Section 355 committees



Undertake an audit of all community halls and other council controlled public access buildings and develop a facilities and condition register

2013-2016 Director P&E, HR/OHS/Risk Officer and CDO to develop parameters for audit, database and checklist

Develop plan for inspection regime

Inspections completed


HR/OHS/Risk Officer


Inspections and condition reports being prepared as time permits.

All building to be inspected to determine fit-for-purpose condition.

Audits commenced with Section 355 committees.

Work with Section 355 committees to investigate alternative energy options

2013-2014 2013-2014 Alternative energy options investigated and prioritised


Director Works

Initial consideration has found that solar in most cases would be financially unviable due to most events being at night thus requiring battery storage. Currently investigating solar power for some of Council’s water pump stations which could benefit other areas in the future.

Work with Section 355 committees to develop long term maintenance and improvement plans

2013-2014 2013-2014 Plans developed for each facility



Director Works

Staff have worked with committees on projects such as upgrades to the Rankins Springs, Merriwagga and Hillston Community halls. Annual process included in Section 355 manual for discussion with committees.

Work with Rankins Springs and Goolgowi Hall Committees to secure funding for new kitchens

2013-2016 2013-2016 Funding applications submitted


Rankins Springs successful 2014.

Work with Merriwagga Hall Committee to secure funding for new floor and restumping



Merriwagga Hall floor installed 2014

Work with Carrathool Combined Hall and Sports Club Committee to secure funding for sports ground and hall enhancements



In line with requests through halls audit.



6.3 Community Strategy Ensure that recreational facilities, including sporting and cultural venues and elements of the natural environment are maintained 4 year objective



6.3.1 Development of sporting facilities

Source funding opportunities to develop sporting facilities

Ongoing Ongoing Funding sought Director Works



In-kind support obtained provided for completion of Hillston Sports Pavilion.

Council to support the community in an advisory capacity with initiatives which develop facilities


Director Works



Support and advice provided in regards to better management of council sporting facilities when requested. Have worked with Rankins Springs community re top dressing sport field.

Continue the process of risk management audit of Council’s signs at recreational facilities

Ongoing Ongoing Review register

Number of assets inspected

Number of existing signs replaced or updated as required (e.g. standard changes)

Number of new signs installed

HR/OHS/Risk Officer

Director Planning and Environment (Pools and Rivers)

Ongoing assessment to determine required safety improvements and works programmed as required.

Register to be reviewed.

Assets inspected on a monthly basis.

CPR signage replaced Goolgowi and Hillston Pools (X4). River signage to be reviewed. No smoking stickers placed on all Council controlled buildings.

Work with community groups to source funding to maintain and develop facilities including showground and recreational reserves

Ongoing Ongoing Funding applications submitted


Requests from Rankins Springs and Goolgowi communities to identify funding opportunities. All possibilities being explored.



6.4 Community Strategy Carrathool Shire has a strong, representative, effective and innovative council 4 year objective



6.4.2 Provide a framework which fosters good governance

Provide requisite resources to support Councillors to perform their duties in accordance with legislative requirements and community expectations

Ongoing Ongoing Requisite resources made available

General Manager

Manager Organisational Development

6.4.4 Council to maintain a workforce with the requisite skills to support the needs of Council and community priorities

Council Workforce Plan is informed by and reflective of Community strategic Plan priorities

Ongoing Ongoing Workforce Plan reviewed and revised in line with each Delivery Plan

HR/OHS/Risk Officer

Ongoing

Council to consider enhancing support for community groups with regards grant applications (consider a Grants Officer)

2013-2016 2013-2016 Community needs regarding grants supported evaluated

General Manager

For future consideration

All staff suitably trained and qualified

Ongoing Ongoing Requisite training up to date and staff appropriately qualified

Hr/OHS/Risk Officer

HR module alerts officers to impending expiration dates for requisite training with training is scheduled accordingly.

6.6 Community Strategy Effective and timely asset management 4 year objective



6.6.1 Improving asset management techniques

Maintain and improve proactive asset management across Council’s asset base

Ongoing Ongoing Demonstrable asset management in line with Asset Management Plans

Director Works


MRB

MFTS

Director Works has completed a Professional Certificate in Asset Management and is currently revising all Asset Management Plans

Regular inspections undertaken by staff and rating completed



Maintain asset management database of Council controlled recreational assets including signage

Ongoing Ongoing Asset register updated annually (ongoing)

Meet public liability audit requirements with regard to signage


HR/OHS/Risk Officer

Audit of all recreational signage to be conducted this year.

Generally, Council meets PL audit requirements however signage is required along the rivers.

Some signage changes in line with requirements.

6.6.2 Management of Crown Reserve for community benefit

Continue to manage and improve Crown land held in trust

Ongoing Ongoing Obligations for management of Crown Land met Improvements as appropriate

General Manager

Manager Works

Management ongoing

Undertake an audit of all known Crown Land to ensure appropriate Trust Management arrangements in place

2013-2015 2013-2015 Audit completed Director Works

A new audit of Crown Land will be completed later in 2015 or early 2016

6.7 Community Strategy Road standards 4 year objective



6.7.1 Ensure that the road network is well maintained

Seek relevant government funding

Ongoing Funding secured

When and where appropriate

Manager Roads and Bridges

Roads to Recovery $2,050,000 and Regional Roads Repair Funding $560,000 has been obtained for 2015/16

Maintain a program of upgrading roads to road-train rating

Ongoing Ongoing Implemented as funding allows


Additional Roads have been inspected and await council agreement prior to gazettal process.

Provide adequate resources to continue to provide cyclic maintenance and repair across the shire

Ongoing Budget Within operating budget and grant funding

Director Works


Continued review of Council’s current plant and processes to ensure we are able to achieve maintenance programs within budget

Respond to storm damage in a timely manner within budget

Ongoing As required

% of roads repaired

% of roads repaired. Grant funding approved


All previous storm water damage has been repaired.



Undertake exceptional circumstance/emergency work as required

As required 60% of roads open within 1 month of an event

% of roads that open for traffic

Director Works


Ensure that Managers and Overseers understand the cause of major road issues to ensure these incidents are minimised. Roads opened within timeframes following events.

Communicate and build community understandings of adopted condition ratings and road maintenance triggers

Ongoing No more than 10 complaints per month

No of complaints received

Director Works

MRB

Complaints have been minimised to less than 2 per month, below target

6.7.2 Ensure secure and quality town water supplies (TWS) are maintained and rural water supply networks effectively managed

Manage and monitor Town Water Supply quality to meet Australian Drinking Water Guidelines at all times

Ongoing Ongoing Meet quality drinking water requirements

Director Works


Council has commenced the process of meeting the Department’s requirements which are for completion by June 2016.

Develop and maintain effective asset management and maintenance of critical water assets

Ongoing Ongoing Meets NSW Office of Water criteria

Director Works

Council has commenced the process of meeting the Department’s requirements which are for completion by June 2016.

Manage a forward capital works and asset renewal program

Ongoing Ongoing Six monthly review Director Works

Asset Management Plan for Water and Sewer completed and as such Capital Works program will be monitored.

Adopt water conservation strategies

Ongoing Ongoing Funding opportunity sought

Director Works

Water Conservation Strategy needs to be developed in line with Department.

Monitor consumptive use and implement demand management

Six monthly reporting to GM

Director Works

Changes are being implemented following a report to council.

Identify grant funding opportunities for needed capital works

Ongoing Ongoing Funding opportunities sought

Director Works

Grant has been approved for potable water to Rankins Springs village.

Report annually to community and the NSW Office of Water on system-wide performance

Statistics maintained and timely reporting

Director Works

New reporting process being implemented.



6.7.3 Implement the Roadside Vegetation Management Plan

Utilise funding from the Lachlan Catchment Management authority to engage a consultant to develop a Roadside Vegetation Management Plan

2013 3rd quarter 2013

Plan developed Director Works

Roadside Vegetation Management Plan has been developed and implemented.

Review plan, prioritise and action

2013 2013 Plan actioned Director Works

Actioned.

6.8 Community Strategy Cemeteries are in good order and operating effectively 4 year objective



6.8.1 Council manage and support the management of local cemeteries

Ensure that the Goolgowi and Hillston cemeteries are appropriately managed

Ongoing Ongoing Cemeteries in good order


MFTS

Continued review and maintenance undertaken. Hillston Lawn Cemetery to be expanded for future need and a master plan for future growth to be developed and undertaken.

Develop maintenance and infrastructure programs for all cemeteries

2013-2014 Ongoing Plans developed and implemented


MFTS

CDO

Hillston Lawn cemetery master plan for future growth to be undertaken. Ongoing as required.

6.9 Community Strategy Provision of Waste and Recycling Services 4 year objective



6.9.1 Investigate the provision of waste collection services at Rankins Springs

Cost provision of a town waste collection service for Rankins Springs

2013-2014 Scoping and costing completed

Director Works

This has been investigated and at this stage will be maintained as it currently is.

Undertake community consultation once scoping and costing report developed

2013-2014 Community consultation undertaken and decision made

General Manager

Director Works

As above.

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