Delivery of Basic Urban Services to the poor :

City Government experiences

A Presentation By MHT

Individual Water Supply

Under Ground Sewerage

Individual Toilets & Pay

and use Facilities

Solid Waste Disposal

Service

Storm Water Drains

Internal Roads and Paving

Street Lighting

What constitutes Basic Services for the Poor?

The model as it emerged • MHT mobilises the community and builds its

capacity.• MHT facilitates with the Government to implement a

water and sanitation programme.• The construction costs are a combination of the

Government funds and the community.• Community contribution usually varies from 15% to

50% of the total cost. This is mobilised through self contribution or Microfinance.

• CBO continues to liase with the ULB.• Reached Over 1,40,000 households over 10 cities in

5 states.

Slum Networking Project Slum Development

Industry and Social

Institutions

Ahmedabad Municipal

Corporation (AMC)

Non Government Organisation

(NGO)

Community Partnership

and Household

Contribution

Financial Contribution &Physical Efforts

Component Household (Per Household)

NGO Industry AMC Total

Physical Development 2000 2000 2000 6000

Community Development

300 700 1000

External Linkage with City Infrastructure

3000 3000

Individual Toilet Cost 5800 5800

TOTAL 2000 300 2000 11500 15800

Present cost is approximate Rs.20,000/-per household

Some Important Elements of SNPIntegrated package of services.

Formulation and registration of a CBO must.

Community contribution released last.

NGO – CBO partnership brought in flexibility.

Inclusion of individual toilets.

Exemption from contribution in case of any service

existing.

Non eviction assurance for 10 years by AMC.

MPS/ councilors able to contribute up to 50% of the

people’s contribution

Individual level services the same, as the mainstream

gets.

This construction is not deemed legal or its occupant does not get any legal authorization due to the No Objection Certificate.

500 NOC Scheme

PATAN NAGARBefore After

MELADI NAGARBefore After

Challenges of Working with the Government

Poor perspective changes with the change in administration and governance

To bring the back line functions to the front line of the government (provisioning of a special cell/arrangement.)

Addressing mind sets/(housing vis a vis basic and serivces)

Ideal solution vis avis incremental solution.Bringing in flexibility and Accountability.Coordination between various city/state/parastatal

bodies involved in provisioning basic services.

Why Work With The Government ?

• Reaching larger numbers.• Assisting the poor in moving towards

Formalisation.• Mainstreaming the poor (same level of services

as a main stream citizen.• Convergence of programmes (ensuring water

/sewage/toilets /paved roads.)• Enables linkages like inclusion of community in

the payment of user charges.• Enables sustainable maintenance of the services.• Gives rise to new partnerships.(eg. Slum

electrification in Ahmedabad.)• Community mobilised to further improve living

conditions.(invest in housing, striving to buy land) etc.

Policy/Advocacy/Networking

At the city state and national level.

Delinking from tenure issues.

Stress on Individual services.

Provisioning of water and sanitation-an approach to

housing.

Planning for infrastructure to include poor settlements

with emphasis on relocated settlements.

Addressing the planning norms.(Rajiv Awaas Yojana)

Thank you