Delivering Security for Mobile Device and Mobile Application Management

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Overview

• About Us/Our Story• Incremental Downtime• Small Business Pain• Incremental Downtime Cost• Cost Savings & ROI• What is Secure Sign On (SSO)?• Benefits to our Customers• Q&A

Our Story (MSP personalizes)

We work with companies that are trying to manage unpredictable networks, soaring IT costs and are thinking about outsourcing their network support. Most of the companies we work with used to have issues like:

• Who owns the network, issues and problems? • Staff acting as the Help-Desk• Management involvement on network issues• Provisioning and deprovisioning users• Password management and handling multiple login credentials• Achieving compliance and meeting regulations• Mobile and application management in the new BYOD world

We helped them analyze the benefits and cost savings of moving into a managed network support model.

What is Secure Sign On?

Cloud-Based Secure Sign On• Each user needs only one password for all

applications and tools regardless of device

Multifactor Authentication• Ensures the highest level of security

Mobile Device Management• Manage, provision or remove any device,

anywhere, anytime

Active Directory Support• Make Office 365 support easy & secure

Highly Flexible Policy Management• Customizable policy for single users or

groups of users can be applied to BYOD devices

Small Business Customer Benefits

Better Security• With 80% of security breaches being password related, SSO provides Multi-Factor,

SAML based security that greatly reduces the chance of losing valuable company data. AVG Business SSO direct integration with Active Directory is the most secure in the industry.

Control of Mobile Devices• Mobile devices have become an essential part of business. AVG Business SSO includes

integrated cross-platform Mobile Device Management and enables us to lock, wipe and locate mobile devices, protecting all your clients devices in one place.

Mobile Application Management• Employees now enjoy single sign-on to all the applications they need to do their job,

across all their devices, while respecting end user privacy on BYOD and personal data.

Compliance and Auditing • Every major compliance regulation (HIPAA, PCI, FISMA etc.) requires organizations to

link access controls, role-based privileges, and user activity to named users. AVG Business SSO tracks and maintains these in audit logs.

Small Business Pain Mobile Management• No control over iOS, OSX, Android• Traditional MDM/EMM systems are hard to use and require technical skills

Security• No control of cloud and mobile applications on your staff’s mobile

devices• Staff on BYOD devices interacting with data and your network• Non-compliant Password management• Employees leaving with access company apps and data

Compliance• Hard time meeting regulatory requirements (like HIPAA, FISMA, PCI etc)

Productivity• Users don’t have the access and applications across all their devices• Forgotten passwords

Incremental Downtime Overview

• Internet is completely down• Server/Network device crashed • No access to a critical LOB (line of business

application)• Back-up failure• Security breach• Virus / Malware• Projects and network support• Procurement assistance• Asset disposal and recycling services• High-end troubleshooting etc. etc. etc…

Catastrophic Downtime

• Non productive/work related internet use• Social media, and video • Dating sites, Adult sites, etc.

• Network latency/page load issues • Staff helping staff with Help desk related issues• Management’s involvement with IT• Mobile and Application Management• Network/Application password resets• Staff and management dealing with 3rd party

MDM vendors• Provisioning and deprovisioning users

Incremental Downtime

Reasons why our clients reach out to us

Inefficiencies that are rarely considered downtime … and typically dealt with

internally by management

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Incremental Downtime Cost

Your staff must enter a username and password with every login for every app and on every device• Risk & Threat• User frustration, writing down of passwords, reusing/sharing passwords

• Average downtime cost, $4,800 annually• Passwords need to be changed approximately every 90 days• Risk & Threat• Inconsistent security policy across applications, reuse of passwords,

compliancy issues and, good passwords are easy to forget

• Typical Downtime Cost $85 annually

When staff forgets their passwords or locks their accounts, they reach out to management• Risk & Threat: • Passwords reused, written down, user avoids working within an

application, user and management frustration

• Average downtime cost, $425.00• When your staff calls us for forgotten passwords or locked

accounts, it takes much longer to resolve, and they’re not working

• Risk & Threat: • Increased helpdesk calls/costs, frustrated business owners, lost

productivity

• Average downtime cost, $875.00 annually

Incremental Downtime Cost

Manually provisioned and deprovisioned staff access to both web, and mobile based applications• Risk & Threat: • Expensive admin time, repetitive and error prone, not timely for on/off

boarding employees

• Average downtime cost, $1,500.00 annually • Separate MDM (Mobile Device Management) solutions• Risk & Threat: • Multiple vendors, multiple tools/skillsets, separate controls and visibility

• Average cost, $1,425.00 annually

Incremental Downtime Cost

Small Business CostFor 50 employees and 5 applications daily

Current Annual Cost

Cost of logging into applications

$4583

Helpdesk costs associated with lost passwords

$3600

Cost of employee downtime due to lost passwords

$600

Cost of provisioning or de-provisioning users

$900

Annual cost w/o SSO $9683

Average annual small business cost: $9683

Typical annual savings ... $4,883

Cost Savings with our SSO Program

MDM the way it should be…

• AVG Business SSO is truly managing Devices, Data and People…

• Active Directory Control extended across all users’ devices• Users login with Multi-Factor Authentication• Standards based secure, single sign-on across all devices and apps• Policy Based Management of cloud and mobile applications• Secure SOC 2, ISO 27001 platform

Questions &

Answers