Delivering Low Cost Mobile Learning | #dl09

Mobile LearningFinally learning that can keep up with me!

copyright © 2009 Mark Chrisman, Jeff Tillett

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Introductions Jeff Tillett Mark Chrisman Room Who is using mobile

Welcome! The New Computer


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"Mobile phones are the future of computing, and they are ideally suited for accessing Web services....(The mobile phone will be:)�-the device most likely to subsume the PC's computing and informational dominance�-the most functional and accessible device for conducting Web search�-the natural gateway to Web 2.0 platform applications and services"�--E-Week, October 2008 (link)

A few statistics to consider…


"There are over one billion people in emerging markets who will never access the Internet using a PC.”

-- Adobe CEO Shantanu Narayen, on stage at CTIA, September 2008


"Most new internet users will be in developing countries and will use mobile phones."

--The Economist, September 2008


Are You Ready for Mobile Learning?


Today’s Student is Mobile


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Jason, a 19-year-old college freshman, woke up early Friday morning to download this week's U.S. History podcast to his iPod. As he got into his car for the one-hour commute to campus, he put on his earbuds and began to listen to his professor's test review session. The lecture ended as he entered the student parking lot. Before exiting the car, Jason received a text message on his smart phone from Paula, his study partner. She had some questions and wanted to meet up with him in the library before the test. He pulled out his laptop and backpack before locking the car door. By the time he reached the library, Paula was already connected and online at her favorite table. She was busily transferring the professor's lecture notes from the course Web site to her pen drive. "What's the answer to question number three?" she asked as Jason sat down. "I don't know," he answered; "Why don't you Google it to find out?" "I've got a better idea," she responded. "Why don't you IM the professor? He's online right now." Professor Davis was on his way back to his office from Media Services when a familiar chime let him know that someone was IMing him. He pulled out his phone and read the message...he then typed the response, "Call me." Ten seconds later, his cell phone rang. "Hello?" "Hi, Dr. Davis. Jason and I are in the library and we are having a hard time answering question number three." "Are you in front of your computer?" Dr. Davis asked. "Yes, we are." "Go to this week's lecture notes and review the section on Western Expansion. You'll find what you are looking for there." "Thanks a lot," Paula answered. "We'll see you in class.” FROM - http://www.educause.edu/EDUCAUSE+Quarterly/EDUCAUSEQuarterlyMagazineVolum/AreYouReadyforMobileLearning/157455

Are you ready for your new audience?


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That was a look at a typical collage student situation… once they graduate where do they go

Meet Lisa21 yrs old (millennial)

Friends - Social Networks

School – Blogs, wikis

Her office – Mobile device

…just graduated.

Lisa is now looking for a job perhaps at your company

80 Million Millennials

First Generation raised on Intranet

Born between 1976 and late as 2000

Your New Audience?


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With an estimated 80 million millenials out there, the first generation of kids raised entirely on the intranet is entering the workforce. Picture this…if you are in your 20s and a talented product developer, underwriter, project manager, and other completely comfortable and familiar with social networks, blogs and video sharing, are you going to want to work for an organization that doesn’t even recognize these tools exist? Talented young professionals want to work for companies that are dynamic, innovative, and forward-thinking. College assignment blogs and wikis. Belongs to four social networks. Shares photos and video online Rarely watches television. Uses Wikipedia all the time. Uses iPhone while riding the bus. Listens to books while doing yoga.

How do we reach them?


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Ok we know who they are and where we are at. Ok before we answer that lets make sure we are all on the same page as far as learning or training basic strategies


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Learning used to look like this…..


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Corporate training used to look like this….

Training LearningInformal

Social (Tribal)Mobile

Learning 2.0


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Most of us would agree that today’s training or learning strategy is based on more of a learning 2.0 mindset. We are not going to dive to deep into this in this session but we would like to show you how mobile learning is a perfect tool for a learning 2.0 strategy

Steps

Deeper Reference

Practice / Demos

Training

Training

Practice Demos

Deeper

Reference

Steps

Formal Training DeliveryPerformance Support

Just in time learning

Learner Learner

Learning 1.0 Learning 2.0


Learning 2.0

• WBT, ILT, Virtual Class

• Top-Down, Push

• Centralized Content

• Taxonomies

• Company Experts

• Scheduled and Planned

• Localized Search

• Blogs, Wikis, Forums

• Self-Service, Pull

• User-Generated Content

• Tags

• Community Experts

• Real-Time, On-Demand

• Google-Like Search

Credit Learning Cafecopyright © 2009 Mark Chrisman, Jeff Tillett

Mobile learning offers

Accessibility

Availability

Adaptability


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Mobile learning offers Accessibility Not all of our learners are sitting at a desk or in one place all of the time. Mobile phones have the ability you to be with you at all times Review at time when works best for learner Availability Just in time – information at you finger tips When I have the time Adaptability Options for content types Another way to extending the learning opportunity Training or learning should not be about one point of impact. We are always looking for ways to re-enforce what we are learning or keep information top of mind.

Got tools?

Basic featuresInstant messagingEmailInternet browsingSearchPhone


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This tools are available on most mobile devices. I would venture to say that you are currently using these tools on your desktop PC Instant messaging Out to learner Reminders of training Tips and tricks From Learner back to corporate Poling or voting Contest or quiz Email Search Internet browsing Phone

Applications


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Earlier we established that the mobile phone is the new computer What makes a computer productive is its applications. There are a lot of applications available today that are an effective part of a training strategy

What are we doing?


Current Mobile Delivery Activities

Blending low cost mobile learning into current training: Pre-Training (build excitement)

Post-Training Support (Reference)

Focusing on Two Platforms BlackBerry

Android


XHTML Mobile 1.0Tools: Adobe Dreamweaver, Notepad


Mobile ImagesTools: Adobe Fireworks, PhotoShop

.gif

.jpgDesign Considerations:

Minimize visual noiseUtilize color and focal point


Mobile VideoTools: QuickTime Pro, Oxelon Media

.3gpDesign Considerations: Minimal movement, tight shots

Using Frame by frame with audio insteadConsider using still images with audio


Mobile AudioTools: Audacity, Adobe Soundbooth, GarageBand

.mp3Design Considerations:

Minimize layers of audio (i.e. music VS. narration)Keep it short and to the point, use a script


Where are we going?


Our next steps…

Trying out enterprise-wide solution vendor demosChalk (RIM) // BlackBerry only

OnPoint // currently 10 person pilot on personal devices. (Android, Blackberry and Windows.Piloting the Yammer micro-blogging platform internally.

Working toward mobile strategyCommunications and Training partnershipTesting SharePoint mobile content.Defining mobile requirements for LMS

Accept that learners are using external resourcesLearners are already using mobile resources (YouTube)How can we enable and leverage?


Things to considerAre there any legal, HR or other policies to consider?

What needs to be mobile and why?

What value will it add to the user?

Where does it fit with current training?

Strip away anything that doesn’t support these goals.

Test early, test often!

Does your LMS vendor have mobile coming?


EventConceptProduct

Harnessing Citizen Journalism


One Way (Push) Two Way (Sharing)

Uncover the Hidden TalentUser Generated Mobile Content

Traditional Learning Innovative Learning


UGC Moving Parts

People (Learners drive)User contest around best practicesEvent or InterviewTestimonyFeedback

Way to capture the video

Way to deliver the videoVideo Library on your intranet (download or stream)Push to mobile devicesFeedback mechanism


Selling to Leadership

Include mobile offerings as optional.

Pilot, Pilot, Pilot!!!

Test, Test, Test!!!

Survey and research current infrastructure.


Mark [email protected]

@badsquare

http://badsquare.wordpress.com

Live Musically!


Delivering Low Cost Mobile Learning | #dl09

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Transcript of Delivering Low Cost Mobile Learning | #dl09