Delight 2012 | Jill Nelson of Ruby Receptionists

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Transcript of Delight 2012 | Jill Nelson of Ruby Receptionists

Page 1: Delight 2012 | Jill Nelson of Ruby Receptionists
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Know What You Stand For &

Surround Yourself with PeopleWho Stand for the Same

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Systems and Training

For a Consistent Brand ExperienceAcross Every Touchpoint

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Incent

Inspire

Empower

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1. Know What You Stand For

2. Systems and Training for Every Touchpoint

3. Incent, Inspire, and Empower

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Jill Nelsoncallruby.com


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