DeKalb County Utility Customer Operations County Utility Customer Operations Annex Building 1300...

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DeKalb County Utility Customer Operations is enhancing your service by providing a bill that is easier to read. The new design allows you to easily track consumption and costs. If you have any billing inquiries, please contact a Customer Service Representative today at (404) 378-4475. DeKalb County Utility Customer Operations Annex Building 1300 Commerce Drive Decatur, GA 30030 www.dekalbwatershed.com

Transcript of DeKalb County Utility Customer Operations County Utility Customer Operations Annex Building 1300...

DeKalb County Utility Customer Operations

is enhancing your service by providing a bill

that is easier to read. The new design allows

you to easily track consumption and costs.

If you have any billing inquiries, please contact a Customer

Service Representative today at (404) 378-4475.

DeKalb CountyUtility Customer OperationsAnnex Building1300 Commerce DriveDecatur, GA 30030www.dekalbwatershed.com

DeKalb CountyUtility Customer OperationsAnnex Building1300 Commerce DriveDecatur, GA 30030

Customer Number

2345678STATEMENT NO. 0123456789

********AUTO**SCH 5-DIGIT 79407 JOHN SAMPLE 1234 MAIN STATLANTA GA 30316-2626

00000012345678901234000000123450000000000012345678

Message Board

Call Center Hours of Operation 7:00 a.m.– 7:00 p.m., Monday – Friday 404-378-4475

Payment Office is located at: 1300 Commerce Drive, Decatur, GA Lobby Hours: 8:00 a.m.– 5:00 p.m., Monday – Friday

Pay-By-Phone 404-371-6294 or 1-866-227-8924 24 hours a day / 7 days a week.

DeKalb County Remittance PO BOX 105942 ATLANTA GA 30348-5942

DETACH HERE AND RETURN THIS PORTION WITH YOUR PAYMENT

MAKE CHECK PAYABLE TO: DeKalb County

Questions about your water bill? Please contact us before the due date. 404-378-4475

Customer Number

2345678Water / Sewer

ROUTE: 1909 SEQ: 0000004500

DUE DATE 08/18/2015

PAY THIS AMOUNT

$288.27

Avoid a 10 % late charge by paying by the due date.

DeKalb County Utility Customer Operations Annex Building 1300 Commerce Drive, Decatur, GA 30030

SERVICE ADDRESS: 1234 Main St

Billing Statement for John Sample BILL ISSUE DATE

07/26/2015

Your Billing Summary

Most recent payment - 06/19/2015 . . . . . . . . . . . . . . . . . . . . . . . . . Balance Forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Current Charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Total Amount Due by 08/18/2015 . . . . . . . . . . . . . . . . . . . .

$ 125.24$ 113.85 $ 174.42

$ 288.27

CR

Water / Sewer Bill

LOCATION #: 12345600

Water Ready-To-Serve Charge .. . . . . . . . . . . . . . . . . . . . . . . . . . . 4,000 Gallons @ $2.16 per Thousand Gallons . . . . . . . . . . . . . . . . . 7,000 Gallons @ $3.08 per Thousand Gallons . . . . . . . . . . . . . . . . . Sewer Ready-To-Serve Charge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11,000 Gallons @ $11.34 per Thousand Gallons . . . . . . . . . . . . . . .

FROM 07/02/2015 TO 09/04/2015

Current Water / Sewer Charges $ 174.42

$ 5.71 8.64

21.56

13.77 124.74

Water Usage in Gallons Meter Readings

METER NO.: METER SIZE: DAYS OF SERVICE: CURRENT READ – 08/03/15: PREVIOUS READ – 07/04/15: TOTAL USAGE:

78901234 3/4"

57 9947

11000

Avg.

Dai

ly U

sage

CURRENT MONTH PREVIOUS MONTHS

DE

C '1

4

NO

V '1

4

JAN

'15

FEB

'15

MA

R '1

5

AP

R '1

5

MAY

'15

JUN

'15

JUL

'15

AU

G '1

5

SE

P '1

5

OC

T '1

5

0

20

30

40

50

60

10

Customer and Statement Numbers – Customer and Statement reference information.

Message Board – Important information about your service and contact information.

Service Information – Customer and Service information for the billing statement.

Bill Summary – An overview of past bill amount, payment and current charges.

Current Charges – Detail of charges for the current bill.

Water Usage Graph – A graph showing water usage for the last 12 months as compared to the current month consumption.

Meter Reading – Details the service readings for the current bill.

Remittance Coupon – Please return this portion with your payment in the enclosed envelope.

and calculations that are for illustrative purposes only.