Defining Your Leadership Style in a Performance-Based Organization
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Transcript of Defining Your Leadership Style in a Performance-Based Organization
Joe Mazzeo
Integrated Lean and Quality Solutions, LLC
June 16, 2016
1
Defining Your Leadership Style
to
Lead a Performance Based Organization
Topics of Discussion
• History of Leadership
• Defining Effective Leadership
• Developing Your Leadership Skills
• Summary
Defining Your Leadership Style
2
Presentation Take-Aways:
• Learn about some of the basic traits / expectations and behaviors of
great leadership
• Identify the important leadership competencies you wish to improve
• Applying situational leadership to improve leadership performance
and support of your people
• Understanding strategies to improve your leadership style
• Developing your own leadership style and approach
3
Defining Your Leadership Style
Topics of Discussion
• History of Leadership
• Defining Effective Leadership
• Developing Your Leadership Skills
• Summary
Defining Your Leadership Style
4
Definition of Leadership:
Leadership is having a vision
and communicating it and having
it understood and implemented
by other people.
5
Defining Your Leadership Style
History of Leadership Development
Aristotle Philosopher
322 BC
Chester Barnard President
New Jersey Bell 1938
Joseph M. Juran Q Management / Author
1958
John Maxwell Author
1990-2000’s
Lao Tzu Philosopher
571 BC
Sun Tzu General 497 BC
Peter Drucker Researcher/Author
1942
Tom Peters Researcher/Author
1980’s
Workers are: - Lazy - Untrustworthy - Need to be controlled - Not valued
Workers are: - Motivated - Dependable - Empowered - Most valuable asset
Leadership Thinking About Employees
Evolves 6
Defining Your Leadership Style
TIME
Leadership Development
• Effective leadership performance is important
across all types and sizes of organizations
• Example:
- In U.S. there are over 300K manufacturing companies
- 90% employee 100 people or less
- Most are not OEMs – but Tier 2/3 suppliers and Small Shops
• So whether 10 or 1000 employees in a company, employees are looking for
the same thing from their management:
Effective Leadership!
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Defining Your Leadership Style
Who Are Some Leaders You
Admire?
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Defining Your Leadership Style
9
Effective Leaders Winston Churchill
Vince Lombardi
Gandhi
Nelson Mandela
Margret Thatcher
Defining Your Leadership Style
• We recognize “perceived” leaders in the media
• But what about leaders who have affected your
perspective on leadership?
• Never hear about “day to day” leaders
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Effective Leaders
Defining Your Leadership Style
11
Effective Leaders……..Such as:
Donna Clancy
Executive Director (Retired),
SCAMP
Aaron Feuerstein
Past President, Malden Mills
Beverly Tatum
President (Retired), Spelman College
Harry Gordon Selfridge
Selfridge Department Stores
Defining Your Leadership Style
12 General Armstrong Custer
Dr. Evil (Austin Power Movies)
Neville Chamberlain
Herbert Hoover
Franklin M. Heart (9 to 5 Movie)
Miranda Priestly (Devil Wears Prada Movie)
Poor Leaders
Defining Your Leadership Style
Topics of Discussion
• History of Leadership
• Defining Effective Leadership
• Behaviors of a Great Leader
• How to Develop Your Leadership
• Summary
Defining Your Leadership Style
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Defining Your Leadership Style
Autocratic
Democratic
Commanding Logical
Visionary Effective Dictatorial
Maintenance
Successful
Inspirational
STYLES OF LEADERSHIP
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Defining Your Leadership Style
Autocratic
Democratic
Commanding Logical
Visionary Effective Dictatorial
Maintenance
Successful
Inspirational
Regardless of Leadership Style
How adaptive is your
leadership when
dealing with the issues
you face?
Establishing / Reinforcing
Expectations
Requiring Appropriate
Behaviors
Developing
Competencies /
Skills
Achieving Results Effective Leadership Involves
Establishing and
Communicating the Vision 16
Defining Your Leadership Style
Behaviors of a Leader
• Committed to excellence
• Confident
• Keen desire to win / Action oriented
• Integrity / Honesty / Trustworthiness
• Willing / Able to make hard decisions
• Business Sense
• Keeps promises and commitments
• Fairness and consistency
• Able to develop effective relationships and partnerships
• Authentic with humility and grace
17
Defining Your Leadership Style
Leadership vs. Results
Results
Leadership Style
Ineffective
Highly Effective
0 100 %
Strive To Be Here
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Leadership vs. Results
Results
Leadership Style
Ineffective
Highly Effective
0 100 %
Strive To Be Here
Topics of Discussion
• History of Leadership
• Defining Effective Leadership
• Developing Your Leadership Skills
• Summary
Defining Your Leadership Style
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21
So How Do You Become
a
Great Leader?
Defining Your Leadership Style
Leadership Development
• Training classes
• Advanced degrees (MBA)
• Executive development programs
• Reading books
• Self Evaluation and Feedback
• Observing other Leaders
• Developing Competencies
• Situational Leadership
• Mentoring
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Defining Your Leadership Style
What are Leadership Competencies?
Leadership competencies are leadership skills and behaviors that
contribute to superior performance
Used to develop current and next generation of leaders
Leadership competencies and skill development drives improve
leadership
Leadership competencies change as the business environment and
needs change
Defining Your Leadership Style
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Leadership Competency Development
The Lominger Competencies
Defining Your Leadership Style
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FYI – For Your Improvement*
Written by: Michael Lombardo & Robert Eichinger Developers of the Lominger Competencies Purpose of the Lominger Competencies is to help a person improve their personal performance and leadership skills
*FYI – For Your Improvement Michael Lombardo / Robert Eichinger January 2004 – Fourth Edition Lominger International
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What is Lominger Competency? Lominger Competency address three basic leadership
and talent management needs:
- Strategic and organizational alignment
- Leadership and executive development
- Talent and performance management
There are 67 competencies
Use of the Lominger Competencies can lead
to job success.
Create long-term human capital competitive advantage.
Defining Your Leadership Style
*FYI – For Your Improvement Michael Lombardo / Robert Eichinger January 2004 – Fourth Edition Lominger International
1. Strategic Skills
2. Dealing with Ambiguity 30. Intellectual Horsepower
5. Business Acumen 32. Learning on the Fly
14. Creativity 46. Perspective
17. Decision Quality 51. Problem Solving
24. Functional / Technical Skill 58. Strategic Agility
28. Innovation Management 61. Technical Learning
LOMINGER COMPETENCIES
Defining Your Leadership Style
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2. Operating Skills
16. Timely Decision Making 47. Planning
18. Delegation 50. Priority Setting
19. Developing Direct Reports 52. Process Management
20. Directing Others 59. Managing Through Systems
27. Informing 62. Time Management
35. Managing and Measuring 63. Work Systems(Lean/ISO/etc)
Work
39. Organizing
LOMINGER COMPETENCIES
Defining Your Leadership Style
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3. Courage
9. Command Skills
12. Conflict Management
13. Confronting Direct Reports
25. Hiring and Staffing
34. Managerial Courage
56. Sizing Up People
57. Stand Alone
LOMINGER COMPETENCIES
Defining Your Leadership Style
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4. Energy and Drive
1. Action Oriented
43. Perseverance
53. Drive For Results
LOMINGER COMPETENCIES
Defining Your Leadership Style
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5. Organizational Positioning Skills
6. Career Ambition
8. Comfort Around Higher Management
38. Organizational Agility
48. Political Savvy
49. Presentation Skills
67. Written Communications
LOMINGER COMPETENCIES
Defining Your Leadership Style
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6. Personal and Interpersonal Skills
3. Approachability 36. Motivating Others
4. Boss Relationships 37. Negotiating
7. Caring About Direct Reports 40. Dealing with Paradox
10. Compassion 41. Patience
11. Composure 44. Personal Disclosure
15. Customer Focus 45. Personal Learning
21. Managing Diversity 54. Self-Development
22. Ethics and Values 55. Self-Knowledge
23. Fairness to Direct Reports 60. Building Effective Teams
26. Humor 64. Understanding Others
29. Integrity and Trust 65. Managing Vision and Purpose
31. Interpersonal Savvy 66. Work/Life Balance
33. Listening
LOMINGER COMPETENCIES
Defining Your Leadership Style
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How Does a Lominger Competency Work:
For every competency there is:
A description of the competency in terms of being:
- Skilled
- Unskilled
-Overused Skill
Possible causes to poor performance
Remedies for improvement
Defining Your Leadership Style
*FYI – For Your Improvement Michael Lombardo / Robert Eichinger January 2004 – Fourth Edition Lominger International
How Does a Lominger Competency Work
Example:
LC # 60 - Building Effective Teams:
- Skilled
- Overused Skills
- Overused Skills
Defining Your Leadership Style
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LC # 60 – Building
Effective
Teams
Skilled: - Blends people into teams when needed
- Lets people finish and be responsible for their work
- Defines success in terms of the whole team
- Creates a feeling of belonging in the team
Competency Description Example
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LC # 60 – Building
Effective
Teams
Skilled: - Blends people into teams when needed
- Lets people finish and be responsible for their work
- Defines success in terms of the whole team
- Creates a feeling of belonging in the team
Overused Skills - May not treat others as unique individual
- May slow down process - everything debated
- May not develop individual leaders
- May not provide take-charge leadership during tough times
Competency Description Example
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LC # 60 – Building
Effective
Teams*
Skilled: - Blends people into teams when needed
- Lets people finish and be responsible for their work
- Defines success in terms of the whole team
- Creates a feeling of belonging in the team
Overused Skills - May not treat others as unique individual
- May slow down process - everything debated
- May not develop individual leaders
- May not provide take-charge leadership during tough times
Competency Description Example
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Underused Skills - Unable to assemble, build or manage a team
- Manages people on a one-on-one basis
- Does not manage in a way that creates a team morale
- Does not have the skills to build a team * Partial list
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*Example – Production Floor Manager Capabilities
1. Strategic Skills
- Understanding the Business
-
- Functional / Technical Skills
- Problem Solving
2. Operating Skills
- Getting Work Done Through Others
- Managing and Measuring Work
3. Courage
- Dealing With Trouble
- Managerial Courage
4. Energy and Drive
- Drive for Results
5. Organizational Positioning Skills
- Organizational Agility
6. Personal and Interpersonal Skills
- Caring About Direct Reports
- Customer Focus
- Inspiring Others / Building Effective Teams
- Integrity and Trust
- Self-Development
- Work/life Balance
* Based on Lominger Competencies
Defining Your Leadership Style
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Leadership Development and Capability
First Line Supervisor Owner / CEO
• Level of authority changes
• Roles and responsibilities may be different
• Basic leadership skills remain the same
• Leadership competencies may change
Defining Your Leadership Style
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Situational
Leadership
Defining Your Leadership Style
41
Defining Your Leadership Style
Autocratic
Democratic
Commanding Logical
Visionary Effective Dictatorial
Maintenance
Successful
Inspirational
STYLES OF LEADERSHIP
42
Defining Your Leadership Style
Autocratic
Democratic
Commanding Logical
Visionary Effective Dictatorial
Maintenance
Successful
Inspirational
Instead of Style
of Leadership…
……. Focus on
Becoming a Situational
Leader
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Defining Your Leadership Style
Effective leadership assesses an
organization’s level of
development / maturity
Utilize matching leadership style
If the leadership approach does
not match an organization’s
needs -
- high probability that group will not reach maximum
productivity
Leadership styles need to adapt based on the urgency of the
task to be accomplished.
Defining Your Leadership Style
Situational Leadership II The Ken Blanchard Companies 2011
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• Asking • Reassuring • Facilitating self-reliant problem solving • Collaborating • Encouraging feedback • Appreciating
• Allowing/trusting • Confirming • Empowering • Affirming • Acknowledging • Challenging
• Exploring/asking • Explaining / clarifying • Redirecting • Sharing feedback • Encouraging • Praising • Defining • Planning/prioritizing • Orienting • Teaching/showing and telling how • Checking / monitoring • Giving feedback
Defining Your Leadership Style
Situational Leadership II The Ken Blanchard Companies 2011
45
S1 Directing
• Defining
• Planning/prioritizing
• Orienting
• Telling how
• Checking / monitoring
• Giving feedback
Defining Your Leadership Style
Situational Leadership II The Ken Blanchard Companies 2011
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S2 Coaching
• Explaining / clarifying
• Redirecting
• Sharing Feedback
• Encouraging
• Praising
Defining Your Leadership Style
Situational Leadership II The Ken Blanchard Companies 2011 47
S3 Supporting
• Asking
• Reassuring
• Facilitating / problem
solving
• Collaboration
• Encouraging Feedback
• Trusting
Defining Your Leadership Style
Situational Leadership II The Ken Blanchard Companies 2011
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S4 Delegating
• Trusting
• Empowering
• Affirming
• Acknowledging
• Challenging
Defining Your Leadership Style
Situational Leadership II The Ken Blanchard Companies 2011
49 49
Situational Leadership
Combines a mix of behaviors in different amounts based on
need of the organization:
- At various stages of development
- When moving from one culture to another
- Level of urgency
- Complexity of issues
Will make you a better leader
Defining Your Leadership Style
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Leadership
Mentoring
Defining Your Leadership Style
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Leadership Mentoring
Has someone helped you in
your career?
Provided you feedback and recommendations?
How did you benefit?
Defining Your Leadership Style
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Defining Your Leadership Style
Leadership Mentoring
Mentoring Benefits
Receive honest and constructive
feedback
Areas of leadership strength and opportunities identified
Understand organizational and leadership dynamics
Knowledge gained from another person’s experiences
Ultimately improves leadership skills and capability
54
Defining Your Leadership Style
Leadership Mentoring
1. Selecting a mentor:
A trusted leader
Respected for achievement / Delivering results
Provides honest / candid feedback and recommendations
2. Ask prospective mentor for help and guidance:
Explain why you selected this person
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3. Develop clear goals:
Time and frequent of meeting
What you want to achieve (goals)
Confidential discussions
4. Develop action plans for each goal
5. Develop and sign a “mentoring contract”
Agreement on how mentoring process will work
Commitment
6. Execute and monitor the plan
Defining Your Leadership Style
Leadership Mentoring
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Topics of Discussion
• History of Leadership
• Defining Effective Leadership
• Developing Your Leadership Skills
• Summary
Defining Your Leadership Style
56
You Are a Good Leader When Employees
• Have confidence in each other’s skills
• Believe they can count on each
other / hold accountable
• Listen to one another’s ideas and opinions
• Comfortable admitting failure
• Honor agreements
• Provide each other honest feedback / learn from it
• Publicly recognize one another’s significant contributions
• Deliver Results
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Defining Your Leadership Style
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Defining Your leadership Style
• Everyone’s leadership style is individually
based
• Develop your leadership style so that it complements who you are
• Become a situational leader
- Best leadership approach
• Use leadership tools available to you to help people succeed
• Great leadership behavior will have positive effects
• Great leadership leads to great results!
Defining Your Leadership Style
Effective Leadership is a Journey
• Time
• Practice
• Observation
• Learning from mistakes
• Personalize your leadership style
Enjoy the journey along the way!
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Defining Your Leadership Style
About Joe Mazzeo • Owner of Integrated Lean and Quality Solutions, LLC
• Broad global experience in manufacturing and quality
• Providing Leadership, Lean Manufacturing and Quality Management services
• Member of: ASQ / SME / SEMA
Thank You!
VIST www.ILQSolutions.com for additional information
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Defining Your Leadership Style