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    Address: GH-4/292 Meera Apartments, Paschim Vihar, New Delhi 110063

    Mobile 91-9711014009, E-mail: [email protected]

    Deepak Gupta

    GENPACT, Delhi IT Park Since July 2006

    Process Developer, Accounting to Reporting, UK Team (Global Clients Kimberly Clark, June2008 till

    date)

    Being an SME, supervising and helping the Accruals Management team to meet their deliverables &

    timelines

    Independently handling the Distribution process

    Perform quarterly Account Reconciliations

    Also responsible for doing the loading process of Earnings team & handling its queries

    Taking care of GL Master Data in SAP as well responsible for creating new accounts, change

    existing accounts etc.

    Responsible for effective service delivery for the process, productivity accuracy targets, meeting

    SLAs & KPIs, i.e., Quality as well as Performance Standards for the process

    Identified potential process improvements impacting efficiency & quality of service delivery

    Single point of contact for the customers process queries; responsible for creation & updation of

    SOPs, FMEAs & Issue log from time to time for smooth running of the process

    Process Trainer - Induction of new employees to the AMT process and company policies

    Conference Calls with Customer with regard to Process/SLAs/KPIs and other issues

    Identified as the Key User of the GA team help other teams as well during their month close

    Process Associate,Insurance - Claims, UK Team (Global Clients - BUPA, July2006 January2007);

    Accounting to Reporting, UK Team (Global Clients Kimberly Clark, February2007 May2008)

    Perform quarterly Account Reconciliations

    Single point of contact for the clients process queries related to AMT

    Was on client location (Brighton, UK) for 2 months for process migration. Successfully transitioned

    and stabilized the process. Prepared SOPs and FMEAs

    Update SOPs and FMEAs on a regular basis

    Process Trainer for AMT (Accruals Management Team) Train new members and to impart technical

    knowledge of the process & enhance productivity by using Lean tools

    HR SPOC for the entire General Accounting (GA) team

    Update client on the process via monthly calls

    Organize quarterly outings for the General Accounting team

    Identified as the Key User of the GA team help other teams as well during their month close and alsosolve IT related queries of the team

    Projects @ GENPACT

    Three Lean Projects related to process

    One Lean Project on Automation of Journal Posting; implemented in all the processes of Kimberly

    Clark

    Professional Experience

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    Trainings@ GENPACT

    Green Belt;

    Lean;

    Train the Trainer;

    Enhancing Team Fitness; Managing Change etc.

    Pursuing MS Finance from ICFAI

    NCFM Certifications

    PG Diploma in Financial Planning, in 2006

    Bachelors of Commerce from Delhi University, in 2005

    Grade 12, Commerce with Mathematics in 2002

    Green Belt Trained & tested

    Lean Certified

    Successfully transitioned and stabilized the process in Accounting to Reporting

    Bronze Award for being the top employee of Q1 2008 in Accounting to Reporting team

    Spot Award in Q4 2007, for solely handling the AMT processes well and meeting the timelines when

    the critical resources have moved out of the process. Moreover for training the new resource in AMT.

    Lean Award in Q3 2007,for doing the first and one of the best leans in Kimberly Clark

    Proactive

    Confident

    Positive Attitude

    Team Player

    Keen Learner

    Boundary less Behavior

    Good hands on knowledge of MS-Office

    Have knowledge of SAP, Minitab and Hyperion as well

    Date of Birth : 22nd February; 1984Languages : English & Hindi

    Education

    Professional Achievements

    Strengths

    Personal Details

    Technical Skills

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    Deepak Gupta


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