DECYPHER CONNECTIONRETAIL INFORMATION

The Decypher Dialer is your own internal call center, without the expense, agents, space, equipment, downtime or errors. 

This avatar-based technology allows agents to handle hundreds of calls per minute with personal attention, and has a voice recognition back-up feature so you never miss a customer! 

Then it delivers customers interested in hearing more about your product or promotion into the capable hands of your sales team. 

You control the message, target audience, call flow and budget. 

The Decypher Dialer gives you the ultimate control of your marketing dollars with immediate and direct results, and measurable daily ROI.

DECYPHER CONNECTION

1. Upload your data, informational message, dialing speed, dialing hours, call destination.

2. Inbound agents launch the system and either use voice or avatar to greet their customers. When they get more than one call at a time, the system will default to use voice recognition and the customer response to drive call path and action. Filters customers by interested, not interested and DNC requests

3. Answer calls from interested customers and work your sales magic!

Please cut an paste this into your web browser to see in real time how to use the DECYPHER.

https://www.youtube.com/watch?v=MHHEDcVm7pA

HOW IT WORKS

Get the results of cold calling without calling No equipment or hardware needed No need to hire a call center or buy leads to find expand your

business Quickest and least expensive way to cherry pick the best customers Eliminates downtime for your sales team because they only talk to

customers that are interested Track results in real time Control your marketing budget daily and adjust based on ROI Calls can be transferred to any phone, with a text message of the

customer’s name

BENEFITS

Campaign creation & budgeting User management and evaluation Dialer settings: dialing hours & speed, call list management, call

routing, call dispositions, Use voice or avatar. Upload your scripts & responses for us to

record for you, or upload your own recordings Voice recognition sensitivity, background noise cancellation,

customer confidence detection CRM call dispositions and tracking. Robust reporting. Daily reports

filtered by categories that are most important to you. Calls can be transferred to any number. Call notification texts sent.

FEATURES

Robo-calls or voice broadcasting is illegal. It is fully automated and non-human. Consumers have no interaction with a live agent because there isn't one. Also the consumer has no control of the call except to hang up. Our avatar based system uses live agents with voice recognition back up to make calls, listen to consumers and transcribe and segment multiple responses which are then displayed as text on the screen. This allows each agent to decide how to interact with each individual consumer. Even the voice recognition back up, will pause and listen if the consumer speaks.

Typical avatars, or prerecorded agent assistance systems, only allows agents to listen to one or two customers at a time. Our system transcribes the consumer responses, allowing the agents to manage and respond to many customers simultaneously. If the agent needs to verbally respond to multiple customers at once, the back up system will assist with prerecorded responses.

Automatic telephone dialing systems are illegal to cell phones, but not to land lines. Manual dialing is legal to either. Our system dials using live agents with much higher capacity. It does not generate numbers to dial. The clients and agents can change the settings daily, for each agent, or audience, or campaign.

We always recommend always using TCPA compliant data. We always recommend only calling consumers that are legally eligible to be called. We always recommend consulting legal professionals if you have any questions about your data, product or campaign.

COMPLIANCY

$500 initial deposit for Customer Connect Minutes DECYPHER SERVICES .02 per record dial attempt CUSTOMER CONNECT SERVICES $2/min for first 5 minutes, +6 min

no additional cost, billed per minute Includes script consultation Custom professional recordings available. First set is free.

Additional sets of 8 only $250. Includes 300 common buzzwords for positive, negative and DNC

customer responses Includes full instructional presentation and solution library Includes online support

PRICING