DECS OHS&W DECS OHS&W

MANAGEMENT MANAGEMENT

SYSTEMSYSTEM

THE PLACE OF OHSW & IMTHE PLACE OF OHSW & IM

Legislation

Risk Management

OHSW&IMPlanningFinances

ENVIRONMENTENVIRONMENTPEOPLEPEOPLE

LEARNINGLEARNING

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Management system is based on the

LEGISLATIVE FRAMEWORK

The MANAGEMENT SYSTEM is CONSISTENT WITH:

AS/NZS 4804:2001 WorkCover Performance Standards

AS

/NZ

S 4

360:

2004

RISK MANAGEMENTIS INTEGRAL TO THE OHS&W MANAGEMENT SYSTEM

DECS OHS&W MANAGEMENT SYSTEM

Bibliography End

To access information click on each segment and follow the blue arrows

OHS&W WEBSITE

Visit DECS OHS website

BUSINESS MANAGER SUPPORTS PLANNING PROCESSES

ACCOUNTABILITY AND COMMITMENT

• DECS’ OHS&W and IM policy defines its commitment to OHS&W, rehabilitation and claims administration

• The Chief Executive has the primary responsibility for safety and is responsible for the provision of facilities, resources and safe systems of work throughout the department

• The Responsible Officer, managers, supervisors and employees are required to develop and implement policies, procedures and plans designed to achieve healthy, safe and injury-free work environments

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ACCOUNTABILITY & COMMITMENT

• Provision of a safe and healthy working environment

• Effective risk management

• Commitment to excellence and continuous improvement

• Provision of adequate resources

• Quality injury management processes eg prompt claims management, rehabilitation and return to work programs

• Performance Management Process(Search for Performance Management) 2 of 5

The Chief Executive is committed to:

• zero harm, reductions in injuries, claim numbers and costs

• the use of the department’s risk management framework to support planning and implementation processes

• improving staff morale and well being across the department.

ACCOUNTABILITY AND COMMITMENT

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Questions for site managers

• How are you supporting the Chief Executive’s commitment within your worksite?

• Describe examples of risk management at your site?

• What programs exist at your site to improve staff morale?

ACCOUNTABILITY & COMMITMENT

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ACCOUNTABILITY & COMMITMENT

Further questions for site managers

• How does the site manage OHS&W and Injury Management?

• How were the main OHS&W hazards identified and how are they being managed?

• How does the site consult with staff in relation to safety and well-being?

• Have staff at this site been adequately trained to work safely?

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OHS&W & INJURY MANAGEMENT POLICY

• Supported by other policies and procedures

• Commitment to effective rehabilitation and

equitable claims management

• Commitment to consultation

• Implementation processes

• Reviewed every three years

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BENCHMARKS FOR OHS&W and INJURY MANAGEMENT POLICY

• The CE is accountable for OHS&W and IM

• Responsibility has been allocated to people in control of workplaces and workplace activities

• Senior management demonstrates commitment to the implementation of systematic approaches to OHS&W and IM

• Site OHS&W and IM procedures developed

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PLANNING

DECS plans to fulfil its policy, objectives and

targets in consultation with employees or their

representatives.

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PLANNING OHS&W AND IM PLANS ON WEBSITE

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PLANNING

• Establishes, integrates and maintains a systematic approach to monitor, review and to continuously improve OHS&W and Injury Management

• Signifies commitment to policy, objectives and targets in consultation with employees and HSR

• Includes effective injury management planning processes with defined and measurable outcomes

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PLANNING STRATEGIES

• Address legislative compliance• Support the management of hazards• Require consultation with employees• Include objectives, targets and performance

indicators• Linked to organisational plans• Include measurement, monitoring and review

processes • Strategic, operational and action plans

(Business Manager)

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PLANNING: 1 Program tasks in Business Manager

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2 Develop OHS&W Action PlanSee template for OHS&W Action plan

BENCHMARKS FOR PLANNING

• A systematic approach to continuously improve OHS&W and IM

• An effective recording system to implement, monitor, review and maintain OHS&W systems. e.g. Business Manager

• Relevant parties have access to applicable information

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CONSULTATION

Health and safety representatives and employees must

be involved and consulted concerning OHS&W issues.

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WHAT IS CONSULTATION?

Consultation is the sharing of information and

the exchange of views between employers and

the persons or bodies that must be consulted,

and the genuine opportunity for them to

contribute effectively to any decision making

process to eliminate or control risks to health

and safety.

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Avenues of communication include:

CONSULTATIVE COMMITTEES

•Staff meetings

•Worksite OHS&W Committees (Level 1)

•District OHS&W Committees(Level 2)

•DECS State OHS&W Consultative Committee (Level 3)

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BENCHMARKS FOR CONSULTATION

• Evidence of meaningful consultation and communication that contributes to improved OHS&W and IM performance

• The effectiveness of consultation and communication is reviewed – a task in Business Manager

• Relevant employees are consulted and involvement in rehabilitation and return to work discussions

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MANAGING HAZARDS

DECS reduces the risk of injury and ill health within the organization, through risk management and hazard control. Stages of hazard management include the following elements:

• Identify

• Assess and Evaluate (prioritise according to risk)

• Control

• Review

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Slips/Trips/Falls

Confined Spaces

Fragile roofing

Plant

Psychological Health

Hazardous substances

Manual Handling

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KEY ELEMENTS FOR IMPLEMENTATION OF HAZARD MANAGEMENT

• Integration into business functions• Allocation of adequate resources• Consultation• Testing of contingency/emergency plans• Hazard identification, assessment and control• Implementation and review of OHS&W

policies and procedures• Accident investigation• Monitoring and reporting processes• Document control (Business Manager)

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IMPLEMENTATION OF HAZARD MANAGEMENT

• Develop OHS hazard management program in consultation with employees

• Incorporate the identification of hazards and

assessment and control of risks– Areas/activities identified as high risk e.g

psych health, manual handling, plant, slips/trips/falls

• Implement the risk controls identified in the OHS hazard management program

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HAZARD AND RISK MANAGEMENTUse Business Manager to program tasks

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Return to slide 21

OHS&W ACTION PLAN

Use Action Plan to document planning/control processes for hazards.

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OHS&W ACTION PLANSite name: Location No: Date:

Location Identified Hazard/IssueRisk Level Proposed Remedy(s) Responsibility

EstimatedFinish Date

ActualFinish Date Comments/Review

TRAINING

• DECS provides OHS&W and Injury

Management training to ensure that

management and employees can work

safely and meet their responsibilities

• Training is essential for the effective

implementation of the organisation’s

overall prevention policies and program

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TRAINING AND INFORMATION

• Establish and implement a system of training, learning and skills development in consultation with employees to:– reduce the risk of work related injury and

disease – meet legal requirements

• Skills training should be competency based and training must be evaluated for effectiveness.

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TRAINING PROFILES

Training profiles include the following:• Position• Identified risks• Required information, knowledge and skills• Required training• Training identified• Training available

Example HERE

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TRAINING PLAN

Training Plans include the following:

• Training identified

• Process to undertake training

• Staff being trained

• Proposed/Actual finish dates

• Evaluation and review

Example HERE

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TRAINING INFORMATION ON DECS OHS&W WEBSITE

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DECS TRAINING PROGRAMS:Refer to DECS OHS website for a range of training programs for managers and employeeseg online managers courses

fire safety officer

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BENCHMARKS FOR TRAINING

• A training needs analysis completed to determine the required training and learning for employees to undertake their work in a safe manner

• Appropriate training programs developed and implemented to ensure employees are competent to undertake their work in a safe manner. (Refer to training profiles and job and person specifications)

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MEASUREMENT & EVALUATION

• The site manager measures, monitors and

evaluates its organisation’s performance in

consultation with its employees or their

representatives and takes corrective action

when necessary

• Tasks in Business Manager support this

standard

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OBJECTIVES, PERFORMANCE INDICATORS AND TARGETS

• Are claims and costs reducing?• Is there increased commitment and

accountability to OHS&W and IM?• Is OHS&W and IM being integrated into

business systems?• Is risk management being used for OHS&W

initiatives?• Is improvement evident?

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MONITOR PATTERN OF CLAIMS

DECS: Number of new claims by month

0

20

40

60

80

100

120

140

160

July Aug Sep Oct Nov Dec Jan Feb Mar Apr May June

2001-02 2002-03

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MONITOR CAUSE OF CLAIMS

0

50

100

150

200

250

2001-02 2002-03 2003-04

Psychological Health

Manual Handling

0

100

200

300

400

2001-02 2002-03 2003-04

Slips, Trips and Falls

0

100

200

300

400

500

2001-02 2002-03 2003-04

Other

0

100

200

300

400

500

2001-02 2002-03 2003-04

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MONITOR COST OF CLAIMS BY CAUSE

Psychological Health

Manual Handling

Slips, Trips and Falls

Other

$0

$2,000,000

$4,000,000

$6,000,000

$8,000,000

$10,000,000

2001-02 2002-03 2003-04

$0

$1,000,000

$2,000,000

$3,000,000

$4,000,000

$5,000,000

$6,000,000

2001-02 2002-03 2003-04

$0

$1,000,000

$2,000,000

$3,000,000

$4,000,000

2001-02 2002-03 2003-04

$0

$500,000

$1,000,000

$1,500,000

$2,000,000

$2,500,000

$3,000,000

2001-02 2002-03 2003-04

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CONDUCT SELF ASSESSMENTS Use the department’s self assessment tool

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BENCHMARKS FOR MEASUREMENT & EVALUATION

• Maintain and monitor objectives, targets and

performance indicators

• Conduct self assessments and internal audits

• Identify, prioritise and implement corrective

actions in audits

• Measure, monitor and evaluate rehabilitation

and claims management performance.

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REVIEW & IMPROVEMENT

The organisation regularly reviews its OHS&W,

rehabilitation and claims management systems in

consultation with its employees or their

representatives, with the objective of improving

overall performance.

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REVIEW & IMPROVEMENT QUESTIONS

• Is there evidence of increased commitment and

accountability to OHS&W and IM?

• Is OHS&W and IM being integrated into business

systems?

• Is risk management being used for OHS&W initiatives?

• Is improvement evident?

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MONITOR INCIDENTS & CLAIMS TRENDS

200

250

300

350

400

450

500

1 2 3

Incidents

ClaimsManual Handling

Slips/Trips/Falls200

300

400

500

600

700

1 2 3

Incidents

Claims

100

300

500

700

1 2 3

Incidents

ClaimsPsychological injury

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MONITOR TRENDS IN WORKERS COMPENSATION CLAIMS NUMBERS

Numbers of new workers compensation claims for last 5 years

0

500

1000

1500

Year 1 Year 2 Year 3 Year 4 Year 5

Year

Cla

ims

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MONITOR EXPENDITURE ON COSTS OF WORKERS COMPENSATION CLAIMS

Mental stress45%

Body stressing27%

Slips, trips & falls16%Heat, radiation & electricity

0%

Hitting objects1%

Chemicals & other substances1%

Biological factors1%

Hit by moving objects5%

Other & unspecified4%

Sound & pressure0%

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REVIEW OHS&W PROGRAM as per Business Manager

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BENCHMARKS FOR REVIEW & IMPROVEMENT • Policies and procedures reviewed for

effectiveness

• Assess progress against plans and targets e.g. claims numbers, and use information as a base for system development

• Review current system e.g. Business Manager, workplace and work practices

• Regular reviews of rehabilitation and claims management systems.

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REFERENCES• ASNZS 4804:2001 Occupational health and safety

management systems – Specification with guidance for use

• ASNZS 4360:2004 Risk Management

• WorkCover Performance Standards for Self Insurers: www.workcover.com/ftp/documents/empPerfStandSelfIns.pdf

• South Australia’s OHS agency http://www.safeworksa.sa.gov.au/

• DECS Policies and Procedures:www.decs.sa.gov.au/ohs

• DECS Risk Assessments, Checklists and Action Planswww.decs.sa.gov.au/ohs

• Business Manager www.decs.sa.gov.au/ohs