Dec 09 teamship 25 principles underlying good practice v2

25 Principles Underlying Good Practice 25 Principles Underlying Good Practice from the Golden Age of Managementfrom the Golden Age of Management

The principles of good The principles of good management - turned the USA management - turned the USA into great & political power by into great & political power by mid twentieth century – the mid twentieth century – the golden agegolden age

Isn’t it time for us all is to re-Isn’t it time for us all is to re-learn and apply these learn and apply these principles?principles?

““Our managerial culture is so far Our managerial culture is so far behind Toyota’s it’s not funny” behind Toyota’s it’s not funny” Charles Protzman Charles Protzman

25 Principles of good 25 Principles of good managementmanagement

1. All successful organisations consist of systems within systems

2. All systems are nurtured by routines which must be regularly reviewed and refreshed

3. Most important sub system in any org is the management hierarchy

4. The best type of hierarchy is bottom up

5. Leadership should be collective or collegiate


6. The middle manager is the keystone of the managerial arch

7. One person - one boss

8. Meetings are the medium of management work

9. Integrated decision making leads to right conclusions (decide how first - then make the decision)

10. Planning should be for the short term (e.g. 1-4 yrs) medium term (e.g. 5-8 yrs) & the long term (e.g. 9 yrs upwards) (meticulous planning is the key to success)


11. Make a careful study of the mistakes and successes of the pioneers in your field – and learn from them (you are not a proper banker till you've made a bad loan! Walter B Wriston Citi-Bank 1959 – 1984)

12. Excellent internal communications in all directions – but above all upwards – are necessary in any successful organisation

13. The manager must be a leader in both a practical and moral sense

14. Use consultants sparingly and never to make strategic decisions

15. A manager should be aware of his responsibilities to society as a whole, including to his employees as human beings


16. If it ain’t broke, you should try to make it work better

17. Avoid debt – or at least use it sparingly

18. A manager should possess or acquire what is known as ‘domain knowledge’ (i.e. a profound understanding of the technology and business of his company, which can normally be gained only through a long apprenticeship in that company or in the same industry)

19. The testing and training of managers should be pragmatic and continuous

20. Managers who wish to reach the top should start at the bottom


21. Job rotation (intra company mobility) is desirable to create the ‘rounded’ executive

22. Employment in general should be for the long term (i.e. at least 8 or 10 years)

23. Complementarity, is one of the keys to making appointments (complementing the strengths and

weaknesses of others in the team)

24. The remuneration system should promote and reward group effort

25. Avoid ostentation

Questions?

Dec 09 teamship 25 principles underlying good practice v2

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