Debbie Gunn R/Associate Director Ultimo
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sydneytafe.edu.au real skills, endless possibilities
Debbie GunnR/Associate Director Ultimo
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Year in Review 2013
Achieved:EnrolmentsHigher education qualificationsUniversity articulation pathwaysOnline deliveryGlobal initiativesASQA complianceAwardsStrengthened customer service
All within a turbulent and unstable environment of Business Reforms, systems and technology, Smart and Skilled and compliance culminating in a great Christmas party at year’s end
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sydneytafe.edu.au real skills, endless possibilities
ULTIMO COLLEGE FACTS 31,700 student enrolments
1,550 staff (370 full-time permanent teachers, 780 part-time casual teachers, 400 administrative & support staff)
$90M annual budget
Over 350 courses
2,100 apprenticeship & traineeship enrolments
Over 2900 International students (includes students enrolled in mainstream courses and at the ELICOS centre)
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sydneytafe.edu.au real skills, endless possibilities
DID YOU KNOW Approximately 85% of students are studying part time 45% of all students are female; 55% male 35% are studying at Certificate IV or above (19% Diploma or above) 44% are from non-English speaking backgrounds 47% of all students are < 25 years old 20% of Ultimo College students are university graduates Country of birth: over 170 countries identified 30 nationalities have more than 100 enrolments
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sydneytafe.edu.au real skills, endless possibilities
ENROLMENTS BY INDUSTRY
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sydneytafe.edu.au real skills, endless possibilities
Smart and Skilled Reforms for NSW Strengthening the Faculty Model Maximising Enrolments LMBR Orientation Day: O’Day 2014 @ Ultimo TAFE
Wednesday 12 February 2014
Building E, Courtyard
Lunchtime 11am – 2pm
Sydney TAFE Map
MOVING FORWARD 2014
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sydneytafe.edu.au real skills, endless possibilities
• NSW Government initiative for all government agencies to increase customer service
• TAFE Board “Lets talk about TAFE” initiative• 5+5 part of Sydney TAFE customer service “Make it Great”
campaign• 5+5 embedded in each Cluster/College/Faculty Director’s
Performance Agreement
5+5 CUSTOMER EXPERIENCE