Dear PayPal customer,
Transcript of Dear PayPal customer,
Whittaker House 2 Whittaker Avenue, Richmond, TW9 1EH. 02083 346100 paypal.com
Dear PayPal customer, To help us confirm this account, we need a valid proof of address document to confirm the legal full name and address for the primary authorised user as registered on the PayPal account.
We’ll accept a copy of the following documents (must be issued within the last 12 months):
• Utility bills • Bank statement • Credit card statement
Other valid proof of address documents (must be issued within the last 30 days):
• A recent rental agreement • Recent payslip
We don’t accept:
• Invoices • Partial Documents
Please note: The scanned document should be fully visible, easy to read—free of blur, glare, and shadows. Once you've completed these steps, your case will be reviewed by one of our Account Specialists. We'll send you an email with the outcome of the review.
Whittaker House, 2 Whittaker Avenue, Richmond, TW9 1EH. Telephone: 02083 346100
Utility Bill Examples of acceptable utility bills include, but aren’t limited to:
• Electricity bill • Water bill • Phone bill • Gas bill • Broadband services bill • Entertainment (TV) provider bill • Health insurance bill • Waste management bill
LegalfullnamemustmatchfullnameasregisteredonthePayPalaccount
AddressondocumentmustmatchaddressasregisteredonthePayPalaccount
Mustbeissuedwithinthelast12months
Mustincludeofficialnameandlogooftheutilitycompany
Whittaker House, 2 Whittaker Avenue, Richmond, TW9 1EH. Telephone: 02083 346100
Bank or credit card statement Examples of bank/ credit card statements include, but not limited to:
• Credit card statement • Bank statement
Note: Your transactional data isn’t essential and can be hidden by folding the financial statement in half, however the issue date must be fully visible. If your financial statement doesn’t have an issue date, transaction dates will be used as an equivalent of issue date and must be visible.
LegalfullnamemustmatchfullnameasregisteredonthePayPalaccount
AddressondocumentmustmatchaddressasregisteredonthePayPalaccount
Mustbeissuedwithinthelast12months
Mustincludeofficialnameandlogoofthebankorcreditcardcompany