Dear future Chief Information Officer -Adapted from “A letter to the CIO of the future” Infrastructure Insights article

If you’re reading this, congratulations

You’ve likely earned your stripes in a

world that has seen the role of IT

change dramatically -

of your fellow IT professionals, you worked in an environment where IT was a service provider to the business.

Like many

If things were good, IT was run with military-like rigor, discipline and standardization to contain costs.

If not, you likely witnessed your fair share of operational projects that struggled to hit budget, scope, and business value goals.

Despite the bumpy ride, you realized a few things:

As you looked into the world, andsaw a New Style of Business evolving

Mobile Phone Users

4.43B users

61% of global population

Mobile Data Traffic

2.5EB (extabytes) per month (2014)

57% compound growth (2019)

You saw a new role for IT in the New Style of Business

From a cost-center and service provider to the business…

Efficiently host workloads & services

Provide hardened systems & networks

Store and manage data

Software automates business systems

Continuously create and deliver new services

Manage and mitigate risk

Provide real-time insight & understanding

Software that differentiates products and services

To a differentiator and value-creator

Very importantly, you knew leading IT in this New Style of Business would mean embracing a shift in thinking-

beginning with the user.

By gaining an intimate understanding of customer and employee needs,

See what’s not directly shown

Identify the need that isn’t clearly expressedListen for what isn’t said

You saw how the user-centric mindset would change how you operate

From acquiring a rare or expensive asset and figuring out how to get users to use it,

“How do we monetize this new technology?”

To starting with a focus on user needs, and designing the infrastructure and application strategy to make that experience a reality.

“How can we ensure a remarkable end-user experience?”

You wisely kept in mind that solutions must be as well-crafted and operationally sound as before;

yet realized outcomes would now be based on true user needs unbiased by preconceived limitations.

saw how IT could win, gaining trust and traction from the boardroom,

You

And how users could win, engaging with experiences that better meet their needs.

As you gained traction in the business,you saw the role of CIO evolving

• Project and Budget manager• Static knowledge of

technologies• Managing static processes

• Orchestrator of Business Strategy• Continuously retooling and

reinventing itself• Enabling the infrastructure to

support agile processes

From To

You knew the leaps that had to be made to succeed despite the legacy environment, like getting connected to the company strategy.

Which enables a CIO to decide where to innovate first

And encouraging your team to continuously evolve their technological tool set.

Like moving traditional source code management tools to open source

As a result, you’ve become more agile.

Able to respond to your customers, employees, vendors, and partners quickly and with meaningful results

You’re more efficient in delivering servicesand value to your marketplace.

Driving growth and margin for your company

You’re more efficient at gaining theproductivity of your employee base—

fully engaging them to continuedriving growth and providing great services.

© Copyright 2015 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

You made it seem easy, but you know it was a bumpy road. I bet you’re thankful for the help you had.

Read the full article A letter to the CIO of the future

Read the blog How CIOs can become a change agent for IT transformation

Whether you’re the CIO, working for the CIO or aspiring to be a CIO, you may have questions:

© Copyright 2016 Hewlett Packard Enterprise Development LP. The information contained herein is subject to change without notice.

• Where am I going to best make a difference in my business? • Is it speed to market or is it leveraging margin expansion through pricing alternatives? • Is it capitalizing on big data or is it exploiting mobile to provide a different user experience? • How do I get what I need, done well and done right and ultimately deliver a spectacular experience to

the business?