Dear Aramco members, - Bupa · Dear Aramco members, We designed the Family Product solely for Saudi...
Transcript of Dear Aramco members, - Bupa · Dear Aramco members, We designed the Family Product solely for Saudi...
Bupa Family OnlinePurchase Manual
10% Special Discount
for Saudi Aramco familieswhen purchased
online
Dear Aramco members,
We designed the Family Product solely for Saudi Aramco
employees and retirees to give them peace of mind and safety
through health plan that can be purchased for any of their
dependent family members who are not covered by Saudi Aramco
Medical Plan.
You can purchase the Family Product through our website, this will
also entitle you to a 10% discount exclusively for you.
You can finish your purchase in just a few minutes.
This manual will take you through a simple and smooth online
journey on how to purchase your plan with ease.
Follow the below step by step instructions.
9200 004 56
For more assistance contact our customer service
Ext: #8100
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Family Product is communicated internally with Aramco employee If you are
interested, go to bupa.com.sa
Our support o�ce teamwill validate after receiving the documents within 2 working days after payment has been made
You will receive your membership pack and plan within 5 working days after
payment
SilverGold
Order Validation Point
• With no medical declaration, 1 working day
• With medical declaration, 2 working days
Start your online purchase
You can pay via SADAD
This is your online purchase journeyafter receiving your Family Product Overview
Let’s begin!
A. Home Page – Starting the quotation and purchasing order
B. Registration Page – Starting the quotation andpurchasing process
3. Choose AramcoFamily from thefamily tab
1. Click here toregister if you’re a new customer
Visit our website: bupa.com.sa
2. Click here to log into your account ifyou’re alreadyregistered
B. Registration Page – Starting the quotationand purchasing order
B. Registration Page – Personal Information
4. Click hereto purchase
5. Fill in the fields withsome informationabout you then click continue to proceed
B. Registration Page – Mobile Number Verification
C. Member List Page – Scheme Selection
6. Enter verificationcode sent via SMSto verify your mobilenumber
8. Click the icon tochange the start dateof the plan policy
7. Select the requiredschemeThe amount will change basedon scheme and member details
C. Member List Page – Changing the inception date
C. Member List Page – Adding members
9. Select the desiredinception date
10. Click update afterselecting the date
11. Click “Add member”to add member onthe list
12. Fill all fields thenclick Save button
13. Click here to modifymember’s list
C. Member List Page – Adding members
14. Click here todownload the medicaldeclaration form
15. Tick the box toconsent to terms andconditions
16. Click here toContinue
List enables you to edit member,add dependent or delete member
D. Medical Declaration Page – Uploading Medical Declaration
17. Fill in the medicaldeclaration form
Fill in the KYC (Know Your Customer) Medical Form
19. Click to downloadand complete theKYC (Know YourCustomer) form
20. UploadHouseholder ID &Family ID
21. Click here tosave files
18. Upload your medical declarationform that you filled and signed
D. Medical Declaration and Know Your Customer Form
D. Medical Declaration and Know Your Customer Form
22. Log in to revealthe quotation afteryour purchasedorder is processed
E. Order Processing
23. Log in after aday or two
F. Log In
Once your quote isprepared, this pagewill be displayed
27. Click here to viewfull detailed contractand network list
28. Click here to proceed
This is the total amount of your plan policy
24. Click here to edityour member’s list ifyou have any changes
25. Agree on Termsand Conditions
26. Click here toproceed
The contract downloaded is officiallysigned & stamped by us
G. Quotation Page
H. Agreement Page
29. Enter verificationcode received onyour mobile thenSubmit
H. Agreement Page – Mobile Verification
I. Payment Page – Fill in your National Address informationand Payment Method
30. Fill in the NationalAddress informationto receive your plan"Membership Pack"
In this page, you willsee your ordersummary
Save your SADADreference number
31. Select paymentmethodYou can pay through SADAD
32. Click here tocontinue or saveyour informationbefore logging out
Note that your order is saved andyou can access this page any timeby logging in.
J. Order Summary Page
For support contact us on the below
9200 004 56Customer service
Ext: #8100 Sunday to Thursdayfrom 8:30 am to 5:30 pm
Online live chat
Congratulations! You have successfully completed the step by step
guide of purchasing the Family Product. Now you can start your online purchasing journey with ease.
We will deliver your family medical plan after 5 days from date of payment.
on the electronic purchase site