Dealing with Haters, Dealing with Haters, Flamers and Trolls Flamers and Trolls

Veronica JamesVeronica James @gypsynestergypsynester

/gypsynestersgypsynestersGypsyNester.comGypsyNester.com

You’re an emotionally bankrupt shell of a human being!

Screw You! You’re so selfish – people like you shouldn’t ever have kids!

If I was her husband,

I’d kill her!

Dealing with Haters, Flamers and Trolls

• Visualizing Your Troll• Finding Your Voice• Distinguishing Between Trolls and Garden Gnomes• Harnessing Your Supporters

Dealing with Haters, Flamers and Trolls

http://time.com/8265/internet-trolls-are-actually-sadists-study-finds/ February 2014

Internet Trolls Are Actually Sadists, Study Finds

Dealing with Haters, Flamers and Trolls

What is a Troll?

http://www.sciencedirect.com/science/article/pii/S0191886914000324

Trolls Just Want to Have Fun

What is a Troll?

Cyber-trolling appears to be an Internet manifestation of Cyber-trolling appears to be an Internet manifestation of everyday sadism.everyday sadism.

Dealing with Haters, Flamers and Trolls

Who is your Troll?

Dealing with Haters, Flamers and Trolls

Veronica’s Troll

Dealing with Haters, Flamers and Trolls

I’dI’d kill kill her! her! If I was her husband,If I was her husband,

Dealing with Haters, Flamers and Trolls

The Function of YourPersonal Troll

• Comic relief• Takes the sting out of comments• Clears your head for response

Dealing with Haters, Flamers and Trolls

Finding Your Voice

• Who are you?• What are the values of your blog?• Who is your audience?

GypsyNester.com

Dealing with Haters, Flamers and Trolls

LeahTravels.com

Dealing with Haters, Flamers and Trolls

TimeTravelTurtle.com

Dealing with Haters, Flamers and Trolls

Dealing with Haters, Flamers and Trolls

Finding Your Voice

• Sex?• Hate?• Politics?• Religion?

It’s just as important to know what you don’t talk about as it is to know what you do talk about

Dealing with Haters, Flamers and Trolls

• Disrespectful toward your subject or fellow commenters?• Off topic or not respectful of the values you’ve established for your blog?• Deliberately trying to cause shi-- nanagans?

Distinguishing Between Trolls and Garden Gnomes

Dealing with Haters, Flamers and Trolls

Distinguishing Between Trolls and Garden

Gnomes• Big Brain?• Is it an opposing view?• Have you hit a nerve?

Dealing with Haters, Flamers and Trolls

Thanking Your Garden Gnomes

• Reading your post• Providing a new perspective• Providing further insight and contributing to the conversation

Dealing with Haters, Flamers and Trolls

Harnessing Supporters

• Let the comment sit• Link the post to your social media channels• Respond to the comment • Write a follow-up post

• Visualize Your Troll• Find Your Voice• Distinguish Between Trolls and Garden Gnomes• Harness Your Supporters

Dealing with Haters, Flamers and Trolls