Dealing With Diversity: Transforming Your Library’s Work Environment

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    Dealing with Diversity:Dealing with Diversity:

    Transforming Your Librarys WorkTransforming Your Librarys WorkEnvironmentEnvironment

    Dr. Camila A. AlireDr. Camila A. AlireDean EmeritaDean Emerita

    University of New Mexico &University of New Mexico &Colorado State UniversityColorado State University

    SLA-NYC PresentationSLA-NYC Presentation

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    PurposePurpose

    Leadership for diversity/Inclusiveness in

    your library environment

    Cultural competencies

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    Defining the Work EnvironmentDefining the Work Environment

    Diversity

    Inclusiveness

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    DiversityDiversity

    Diversity in the library workplace

    Employees who bring unique perspectives orbackgrounds to the organization.

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    Dimensions of DiversityDimensions of Diversity

    Gender Racial/Ethnic/Cultural Nationality

    Sexual Orientation Age Mental and Physical Capabilities (Differently-

    abled)

    Religion Social Class Background .Any Minority

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    InclusivenessInclusiveness

    Inclusive work environments:

    Have diverse individuals involved;

    Value the perspectives and contributions of all

    people.

    (The Denver Foundation, 2005)

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    InclusivenessInclusiveness

    Every person should have the chance to

    realize his/her potential in their working

    environment, regardless of color, gender,

    age, sexual orientation, physical

    capabilities, educational background,

    family status, skill level, etc.

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    Diversity and Leadership.Diversity and Leadership.

    How do library managers and library

    employees affect the work environment to

    make it more diverse and inclusive?

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    Managerial leadership

    Transformational leadership

    Changing your work environment

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    What is Managerial Leadership?What is Managerial Leadership?

    Managers - leap to strategy/doing. *

    Managerial leadership allows managers to sit

    back and reflect first on the leadershipimplications of management.

    Managerial leadership - tied to Transformational

    Leadership

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    What is Transformational Leadership?What is Transformational Leadership?

    The process that changes and transforms individuals.

    Transformational leadership is about affecting change.

    Managers must influence their staff in positive way to

    achieve diversity and inclusiveness in their work

    environments.

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    Why is Transformation Important?Why is Transformation Important?

    Libraries are affected by changing times/

    demographics which include creating a more diverse

    work environment.

    Need to make sure that our staffs make that change to

    provide better service.

    Teamwork is critical ensure you have a team.

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    Who Are The Transformational/Who Are The Transformational/

    Managerial Leaders? *Managerial Leaders? *

    Embrace change

    Motivate and/or empower their library staff

    Build strong teams

    Mentor/coach staff

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    Managerial Leadership & DiversityManagerial Leadership & Diversity

    Transformational leadership deals with

    peoples behaviors and values.

    Managerial leadership and diversity can affectthe librarys organizational culture.

    Major disconnect -- managers do not value diversity

    yet they have diverse staff in their libraries.

    Disconnect will adversely affect the organizational

    culture.

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    Managerial Leaders & DiversityManagerial Leaders & Diversity (cont.)(cont.)

    Managerial leaders Promote the library organizations core values that

    emphasize accepting/ promoting diversity and beinginclusive.

    Stimulate and inspire staff to achieve extraordinaryoutcomes and develop their own leadershipcapacity.

    Develop the leadership capabilities of diverse staffwithin the library organization.

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    Managerial Leaders & DiversityManagerial Leaders & Diversity(cont.)(cont.)

    Lead by example

    The staffs attitudes should mirror the leaders.

    So how diversity is valued by the managers

    will affect the staffs attitudes, especially whenbuilding teams.

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    Diversity and Empowering StaffDiversity and Empowering Staff

    Managerial leadership >

    Empowering staff

    Getting them to develop shared diversity goals and

    to implement those goals for the good of the library

    organization.

    EASIER SAID THAN DONE

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    Eva at GOCO..

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    How?How?

    Lead by example

    Recognize and deal with problematic staff

    Include inclusiveness in individuals goals

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    Empowering Diverse StaffEmpowering Diverse Staff**

    Its hard for diverse staff within an organization to be team

    members if they are not valued nor empowered by the

    managers.

    They become dissatisfied with the organization and most likely

    will have minimal commitment to the library.

    Managerial leaders need to empower their diverse staff in theirorganizations and develop them as leaders.

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    Key Transformational LeadershipKey Transformational Leadership

    CompetenciesCompetencies

    Relationship-building

    Communications

    Problem solvingInnovation

    Awareness

    Collaboration

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    Diversity Implications ofDiversity Implications of

    CompetenciesCompetencies

    Relationship-building

    Problem solving/collaboration

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    Relationship building *Relationship building *

    A critical component for diversity and

    inclusiveness

    Concept of building networks can be a

    challenge for diversity: Colleagues who look and speak like you.

    When a new minority staff member joins a

    mostly white library organization, it is easy to

    allow institutional racism to predominate.

    Managerial leaders need to recognize this

    possibility and guard against it.

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    Relationship buildingRelationship building (cont.)(cont.)

    Networking is fundamental to successful transformational

    leadership.

    Managerial leaders must help diverse staff build their

    networks.

    It is not enough for the managerial leaders to deal only

    with their network; as role models they have to help

    others to build their networks.

    The managerial leader must lead by example.

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    Building Teams to Problem-SolveBuilding Teams to Problem-Solve

    (Collaboration)(Collaboration)

    Most effective problem-solving requires teamwork.

    When building teams, managerial leaders need to recognize

    everyones individual differences and diverse backgrounds

    Managerial leaders values must embrace and encourage

    diversity for effective teamwork..

    Minority staff need to be expected and encouraged to be

    part of the team.

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    Building Teams to Problem-SolveBuilding Teams to Problem-Solve

    (Collaboration)(Collaboration)

    Team leadership and diversity should play a big role here.

    Managerial leaders need to be inclusive so that diversestaff become bona fide members on the appropriate teams.

    Disenfranchisement does not serve successful team

    leadership.

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    Role of Minority Managerial LibraryRole of Minority Managerial Library

    Leaders?Leaders?

    Key in diversifying our library organizations.

    Best at finding obstacles to achieving diversitywithin our organizations especially within

    organizational policies and procedures.

    Have the natural awareness and sensitivity to know

    what to look for.