Engaging Citizens in Public Decision-making and

Problem-solving

- How are people engaged now in decision-making and problem-solving?

- What role does government play in engagement?

- What engagement challenges are on the horizon?

- How are people engaged online?- How are people engaged in budget decisions?

3 Tiers of Digital Engagement

1. One-way broadcasting of information

2. Two-way exchange of information and ideas

3. Collaboration to solve problems

Tier 1: One-way broadcasting of info

Tier 2: Two-way exchange of info and input

Video conference with residents that are not

able to get o to City Hall

Provide a website with comprehensive

information and real-time video of a

development site

Engage Using Text Messages

Tier 3: Collaboration to solve problems

Citizen Participation in Service Delivery

Online Suggestion Box

Participatory Budgeting

Public Decision-making

Why Participatory Budgeting

• Gives real people real power over real money

• Creates government accountability

• Supports democratic practice

• Improves trust in government

http://youtu.be/Q3wklFQfl8E

Online Project Ideas

Engagement, Education, Improvement

Completed projects give sense of community ownership, community pride, and reflect shared values.