DCU student handbook 2010

58

description

This is an information guide for Students in Dublin City UniversityTo find out more visit:http://www.dcu.ie/international/

Transcript of DCU student handbook 2010

Page 1: DCU student handbook 2010
Page 2: DCU student handbook 2010

All information in this handbook is correct at time of print. Information may be altered at short notice during the course of the 2009 - 2010 Academic Year, therefore the University cannot accept responsibility for items contained in this Handbook.

Published: Student Support & Development, Dublin City University, August 2009.Editor: Deirdre MoloneyDesign: grimes-designs.comPrint: twinpillars.iePhotography: Sportsfile & Public Affairs & Media Relations, DCU

Student Support & Development, DCU, Dublin 9.Tel: 01 700 7165Email: [email protected]

DCU Main ReceptionTel: 01 700 5000

Fiosrucháin Geinerálta as GaeilgeTel: 01 700 6191

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1

Table of Contents

A - Z Index

Welcome Note

Important Telephone Numbers

Calendar - Semester One & Two

A - Z Guide

Map of Campus

2 - 3

4

5

6 - 7

8 - 52

54 - 55

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Index

A

Academic Support

Academic Regulations

Academic Calendar

Appeals

Academic Transcripts

Access Programme

Accommodation

Advice

Alumni

Audio Visual Service

B

Banking

Bar

Bookshop

Booking Rooms

Building Signage

C

Careers Service

Childcare

Code of Conduct

Complaints Procedure

Computer Access

Counselling & Personal Dev.

Clubs & Societies

D

DCU Rules & Regulations

Deferral of Exams or Modules

Deferral of Year

Disability & Learning Support

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9

9

9

10

10

11

12

12

12

13

13

14

14

14

15

16

16

16

16-17

18

19

20

20

20

21

22

22

23

23

24

24

24

25

25

27

27

28-29

30

30-31

32

32

32

33

34

34

D

Disciplinary Committee

Drugs

E

Email Access

English Language Support

Enrolment

Extenuating Circumstances

Equality Office

ExL – Student Learning Portal

Examination Board

F

Fees

Finance at University

Food

G

Grants

H

Health Service

I

INTRA Unit

Insurance

Inter Faith Centre

International Office

L

Library

Lockers

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M

Mature Student Support

Mental Health

Modules

Moodle – Online Learning

O

Office of Student Life

P

Parking

Pharmhealth Pharmacy

Photocopying/Printing

Plagiarism

Police

Portal Pages

Postgraduate Common Room

Postgraduate Support

Programme Chairperson

R

Registry

Registration

Repeating

Research

S

Security on Campus

Spar Convenience Store

Sport & Recreation Service

Sport Scholarships

Sports Academy

Sports Facilities – DCU Sport

S

Student Card

Students’ Union

Student Advice Centre

Student Support & Development

T

The Mezzanine

The Street

The Helix

The Hub

Transferring Programmes

Transport in Dublin

U

Uaneen Module

W

Withdrawing from the University

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Index

35

35

36

36

37

37

38

38

39

40

40

40

40

41

41

41

42

42

43

43

44

45

46

46

47

47

48

48

49

49

49

49

50

50-51

52

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Hello and Welcome to DCU The initial period in any large institution is always a challenging time – students coming from school will find themselves confronted with ‘university-speak’, new structures and policies and new academic norms – students coming from other third level institutions in Ireland or elsewhere may be more familiar with the terminology but may need ready access to contact details of units and support services. The A - Z Guide to Life at DCU has been published with a view to helping all new students find their way around the university system with ease. The Guide covers a wide array of information including explanations of DCU jargon, information on important policies, contact details of many units and support services, opening hours of on-campus facilities etc.

I hope that you have an academically and personally enriching time at the University and very much look forward to meeting you around the campus! Don’t forget to drop into the ‘Student Advice Centre’ in the Henry Grattan Building – or mail us if you need any advice during the year.Email: [email protected] Enjoy your year!

Dr. Claire BohanDirector of Student Support & Development

Email: [email protected]

Míle Fáilte go DCU

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Important Telephone Numbers

Accommodation 700 5736Audio Visual Service 700 5410Bank 700 5140Careers Service 700 5163Crèche 700 5200Counselling & Personal Development Service 700 5165Disability & Learning Support Service 700 5927Doctors’ Appointments 700 5143Doctors’ Emergency 700 6999Doctors’ Emergency (Out of Hours) 700 5999Fees Office 700 8836Information Systems & Services 700 5007International Office 700 7411Library 700 5418Registry 700 5338Security 700 5999Sports Officer 700 5811Sports Complex 700 5797Student Advice Centre 700 7165Students’ Union 700 5279Student Support & Development 700 7165

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SEPTEMBER

Registration of First Year Undergraduate Students (online) 9th - 18th SeptemberRegistration of First Year Postgraduate Students (online) 9th - 18th SeptemberOrientation of First Year Undergraduate Students 21st - 25th SeptemberBeginning of Semester One - Start of Lectures 28th September

OCTOBER

Freshers’ Week 28th Sept. - 2nd Oct.Freshers’ Ball 30th SeptemberLast Date for Registration (late reg. fee applies thereafter) 2nd OctoberChange of Module Choice (free of charge) 5th - 9th OctoberClub & Societies Day (The Hub) 6th & 7th OctoberLate Change of Module Choice (fee applies) 12th - 16th OctoberPublic Holiday - University Closed 26th OctoberHalloween Ball 28th OctoberClosing Date for Receipt of Deferral of Academic Year 30th OctoberClosing Date for Withdrawals: ‘Free Fee Tuition’ (undergraduate) 30th October

NOVEMBER

Clubs & Socs Ball 3rd NovemberGraduation Ceremonies 9th - 10th NovemberGraduation Ball 10th NovemberReading Week (for Faculties with this option) 9th - 13th NovemberDCU Open Days 20th - 21st November

DECEMBER

End of Semester One Lectures 19th DecemberUniversity Closed 24th Dec. - 1st Jan.

JANUARY

Exam Study Period for Semester One Examinations 4th - 15th JanuarySemester 1 Examinations 18th - 29th JanuaryClosing Date for Withdrawals: ‘Half Fee Tuition’ (undergraduate) 22nd January

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DCU Calendar Semester One (2009-2010)

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FEBRUARY

Inter-Semester Break 1st - 5th FebruaryOrientation for Semester Two - (Exchange/Study Abroad Students) 4th - 5th February Beginning of Semester Two Lectures 8th FebruaryLast Date for Reg. (New students only - late reg. fee applies thereafter) 8th FebruaryChange of Module Choice - Semester Two (Free of charge) 15th - 22nd FebruaryExamination Results Online (Semester One) 18th FebruaryPeriod of Consultation for Students with Faculty 22nd - 26th FebruaryLate Change of Module Choice - Semester Two (Fee applies) 23rd - 26th February

MARCH

St. Patrick’s Day - University Closed 17th MarchReading Week (for Faculties with this option) 15th - 19th MarchGraduation Ceremonies 27th March

APRIL

Good Friday - University Closed 2nd AprilBank Holiday - University Closed 5th AprilHealth Fair 7th April

MAY

End of Semester 2 Lectures 1st MayPublic Holiday 3rd MayExam Study Period 3rd - 14th MaySemester Two Examinations 17th - 29th May

JUNE

Closing Date for Submission of Extenuating Circumstances 4th JunePublic Holdiay 7th June

JULY

Examination Results (online) 1st JulyPeriod of Consultation for Students with Faculty 6th - 7th JulyClosing Date for Lodging of Appeals 15th July

AUGUST

Autumn Repeat Examinations 16th - 28th August7

DCU Calendar Semester Two (2010)

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AAcademic SupportUniversity is about learning - learning a new discipline, learning a new subject and learning about life. However sometimes you may struggle with one or more of your subjects during your time spent in this new environment. It is normal for this to happen and the best action you can take is to seek help. The first person you need to talk to is your lecturer or the Chairperson of your programme, who is based in your School.

Remember to seek advice as early as possible in order to allow the School time to help you along with your studies. If you don’t know who your Chairperson is, ask your School Secretary or Class Rep. The Class Rep. is a student in your class that is chosen by your class to represent you if academic difficulties do arise.

A helpful resource is the ‘Student Academic Support’ website which highlights all the major avenues of academic support available to you. Full details can be found at web: www.dcu.ie/students/academicsupport.shtml

The ‘Maths Learning Centre’ is located on the ground floor of the Henry Grattan Building. It provides hands-on maths support for students in any programme with maths modules. This is a drop-in service

which is free of charge and highly recommended by students. Full details can be found at:web: www.dcu.ie/maths/mlc

Another great resource is the online Academic Support Service (ExL). You’ll find helpful information on note-taking, giving presentations, structuring essays, doing assignments, academic writing at third level etc. This website will give you great tips and is useful whatever

year you are in:web: www.dcu.ie/ExL

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Google your subject

area and read up on

articles to help you

understand!

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AAcademic RegulationsAt University you will have many different types of assessments to take and assignments to write throughout the year. It is important that you understand the rules and guidelines in relation to them. Unlike in secondary school, you will have exams and assignments during each semester and at the end of the year.

You need to be familiar with words like

‘plagiarism’ which is a form of copying,

‘citing and referencing’,etc.

A full overview of the Rules and

Regulations relating to examinations and

assessments can be found at: web: www.dcu.ie/registry/examination

Academic CalendarDCU is semesterised, which means that we have two semesters, each of 12 weeks in duration. Semester One takes place from September to January (including exams) and Semester Two takes place from February to May (including exams). A full overview of lecture dates, holidays, exams, dates of results etc. can be found at:

web: www.dcu.ie/timetables/ac_09_10.shtml

*Make sure to look at this carefully, especially if you are coming from abroad or planning any mid-year breaks.

AppealsFollowing receipt of results for either examinations or a piece of assessment, you may find you have issues with the result or feel a material error has occurred. If this happens, you may have the chance to appeal via the R31 form. There are specified grounds only on which an appeal may be based. Please check the R31 form for these grounds. The form can be obtained from The Registry Information Point which is located in the ‘The Street’ area of the Henry Grattan Building or at the following web address:

web: www.dcu.ie/registry/forms/pdfs/r31.pdf

This form also provides detailed information on the Appeals procedure and rules and regulations attached to this procedure. Appeals must be lodged within 14 days of publication of online results. There is an administrative fee of €100 to lodge an appeal. If you are successful this will be refunded.

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AAcademic TranscriptsAcademic Transcripts are official copies of your exam results for the year. Exam results are posted on your personal student portal page after the relevant meetings of Examination Boards in Spring, Summer and Autumn. Students receive a full academic transcript of results from both semesters at the end of the academic year. Please ensure that you update your contact details on your portal page if you are moving accommodation in summer! Exchange and Study Abroad students should speak to the Co-ordinator in the International Office about receiving a hard copy of their transcripts after the relevant Examination Boards, if they are not staying in DCU for the full academic year.

Official copies of transcripts can be obtained on the student’s request only from Registry by completing the R23 form on the Registry website. Costs involved are €7 for one academic year and €15 for an entire degree programme.

Access ProgrammeThe three main aims of the DCU Access Service are 1. To promote a positive experience of education, 2. To increase the numbers from the University’s target communities entering third level and 3. To support students completing

their programme of study. The Access Service achieves these aims through their primary and second level schools programme. They also have an extensive post–entry programme which includes Top–Up Scholarships, Academic Support, Peer Mentoring Programmes and Summer Schools. If you wish to find out more about the Access Programme, you can contact Ita Tobin who is the Director of the Programme.

tel: 01 700 5493email: [email protected]: www.dcu.ie/access

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Remember Feb. is

the deadline for

applying for campus

residence for your

next year in college!

AAccommodationOn Campus

DCU offers two styles of on-campus accommodation for first year students. Larkfield Apartments has 126 units, each with two study bedrooms and a shared bathroom and kitchenette.Hampstead Apartments contain 57 apartments, each with five en-suite bedrooms and a shared living/kitchen/dining areas. Rooms are allocated under the following system to applicants who have applied for campus accommodation up to and including the day before the CAO results are released:

1. To students with over 500 CAO points who wish to come to DCU and have applied for on-campus accommodation.2. By order of application to all other CAO applicants who list DCU as one of their preferences through CAO and have their CAO application number.3. Students who have been unsuccessful will be kept on file for any cancellations. These offers will be made as rooms become available.

There is also a private accommodation listing available for students who have received an offer to study at DCU, but do not wish to stay on-campus. This online list is available at: web: www.findahome.ie You will need to contact the Accomm-odation Office for the password to access this site. This password is available once you have received an offer for DCU. For further information contact:

Campus Residences Limited tel: +353 1 7005736tel: +353 1 7005777email: [email protected]: www.dcu.ie/accommodation

Off Campus

Student apartments are also available in Shanowen Hall and Shanowen Square, which are approx. 5 mins walk from the Campus. These are privately let and full information can be found at:web: www.shanowenhall.comGood websites for private accommodation:web: www.daft.ieweb: www.studentlettings.ieweb: www.collegecribs.ie

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AAdvice Should you need any advice, there are many points of contact in DCU. The Student Advice Centre is located on the ground floor of the Henry Grattan Building and staff there can answer any queries you may have in relation to student support. They can also point you in the right direction if you have any other queries relating to your studies at DCU. The Students’ Union is based in ‘The Hub’ and they can listen to any concerns or queries you may have during your time at University. Lastly, The Registry can deal with academic queries you may have in relation to registration, exams, appeals, etc.

AlumniYour relationship with DCU doesn’t end when you graduate. DCU Alumni is your Alumni Association, which helps graduates keep in touch with each other and be a part of the DCU community. DCU is a leading Irish University that represents excellence, vibrancy, learning and knowledge. As a graduate, you will take this with you on your chosen path. The Alumni Office is committed to giving graduates an opportunity to learn, share and collaborate, as well as providing professional and social networks.

As a member of a body of over 30,000 graduates, you will have an opportunity to get involved in Alumni events and

Chapters across the globe, special interest Chapters (e.g. Soccer Alumni Chapter) and Corporate Chapters. Stay connected - don’t wait until your 10 or 20 year reunion!

tel: 01 700 8686/89email: [email protected]: www.dcu.ie/alumni

Audio Visual ServiceThe Audio Visual Service has a broad range of services available to staff and students, including booking audio visual equipment, recycling cartridges, telephone and video conferencing. The Audio Visual Service is part of Information Systems & Services and is located in the ISS Building opposite the main student restaurant. Make sure to give at least a week’s notice to ensure the equipment you need is available. For assistance contact:

Robert Duffy: 700 5410 or 700 5226 email: [email protected]

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BBankingThe campus banking services are provided by AIB Bank. The branch is situated in ‘The Street’ area of the Henry Grattan Building opposite The Registry. You can avail of a wide range of banking services and the branch specialises in looking after student accounts.

The campus bank is open each weekday at the following times:

10.00am-12.30pm and 1.30pm-4.00pmWednesday: 10.30am OpeningThursday: 5.00pm Closing

AIB staff will be available during the above hours to assist you to open a student account should you wish to do so.

tel: +353 1 700 8340 (Direct line)tel: +353 1 700 5140fax: +353 1 836 0050

ATM machines can be found in SPAR, on the ground floor of ‘The Hub’ and at the back entrance to the Henry Grattan Building (opposite the student restaurant).

BarA great place to meet friends! Yes, you can go to the latest funky bar in town, but if you want to meet up with your college friends, go to the bar. On special nights the ground floor of ‘The Hub’ turns into one big party venue and up to 2,000 students attend the various events. So once these nights are announced, be sure to get your ticket quickly.

The bar is a private club, so make sure you are a member and tick the box when you are registering online. Your student card confirms whether or not you are a member so, if you are not a member, you don’t get in.

There are some rules of course. For example, you have to be over 18, so if you are bringing a friend that is not a DCU student, make sure they bring appropriate ID such as a Driving licence/Passport/Garda ID Card. So get dressed up, bring your Student ID and have a good time.

Location: ‘The Hub’

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BBookshopThe campus bookshop, operated by Hodges Figgis is situated in The Hub. During term time the bookshop will be open each day but the hours vary according to the time of year.

In addition to the normal range of essential recommended textbooks and general background reading, the bookshop also sells a wide range of course materials produced by DCU academic staff.

Opening Hours:Monday - Friday9.00am - 5.00pm (During semester)

Tuesday9.00am - 7.00pm (Times may vary out of semester)

tel: 01 700 5169email: [email protected]

Booking RoomsRooms on campus are only available to Club and Society members who are hosting an event or a meeting. Rooms can be booked by completing the online booking form at:web: www.dcu.ie/education_services or contact Valerie Davitt at:email: [email protected]

Some rooms are also available in the Inter Faith Centre. Please contact Carmel Lawlor at ext. 5491 oremail: [email protected]

Building SignageAll DCU buildings are referenced by a letter, e.g. A, B, C, D, etc… Room numbers are referenced by using the building letter, floor level and then room number. For example, Room CG35 is in the Henry Grattan Building (C), Ground Floor (G), Room No. 35 (35).

School Buildings

C Henry Grattan, Communications, Humanities, Languages, Law & Government

H NursingL ComputingN Physical SciencesQ Business School S Research & EngineeringX Chemical Science, Biotechnology,

Mathematical Sciences

A map of the University can be found at: web: http://www.dcu.ie/info/campus.shtml

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CCareers ServiceOne day you will graduate from DCU with a degree and you will then either decide to study more, travel or find a job. If so, you will need the Careers Service to send you on your way.

The DCU Careers Service enables students and recent graduates to proactively manage their careers. This allows you to set realistic goals, make informed career decisions and develop the skills necessary to accomplish your goals by offering a range of professional services including careers information, education, advice and guidance.

The Service also works with employers to enhance their Graduate Recruitment activity in DCU, and with the academic community to develop careers education within the curriculum. The following services are an example of what is offered to assist you:

Workshops/Classroom work •including sessions on career planning, options with your degree, transferable skills, CVs, application forms and interviewsCareer fairs and events•Visiting Employer Programme•1:1 appointments – make an •appointment via your student portal pageE-query system•Mentoring Programmes•Psychometric tests help you •discover more about your learning styles, abilities and traits

User-friendly web site and dedicated •career resources on MoodleOnline job search system for full-•time, part-time and summer workLibrary publications and resources•E-Newsletter•

It is always a good time to start thinking about your career and the DCU Careers Service can offer advice, guidance and support at any stage throughout your time in DCU.

tel: 01 700 5163email: [email protected]: www.dcu.ie/careers

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CChildcareChildcare is provided on campus at the Magic Days Crèche located at the back of Car Park 2. The crèche provides a professional day-care service for the infants and young children of students and staff. However it is recommended that you register your child early, due to high demand. A crèche subsidy may be obtained through the Student Financial Assistance Fund (see ‘F’ for Finance at University) but is means tested and is not guaranteed. The cost for Babies and Wobblers is €205 per week and for Toddlers and Montessori is €190 per week. For more information contact:

tel: Paula or Sharon at 01 700 5200email: [email protected]

Code of Conduct The aim of the Code of Conduct and Code of Discipline is to ensure that a suitable academic environment is maintained in the University at all times. The code outlines what the University accepts as ‘reasonable behaviour and consideration’ for others and endeavours to lay down guidelines which will form the foundations of a good academic community.

All matters of student discipline •

shall be overseen by a Disciplinary

Committee appointed by Academic

Council.

All student members are required •

to observe the Code of Conduct.

All members of the University shall •

refrain from conduct liable to infringe

the rights of others.

For detailed information on the Rules & Regulations within DCU, visit:

web: www.dcu.ie/info/regulations A hard copy can be obtained from the Student Advice Centre upon request.

Complaints ProcedureShould you encounter difficulties during your academic studies at DCU, you are advised to follow the official Student Complaint Procedure to deal with this in an appropriate manner. Full details can be found at: web: http://www.dcu.ie/students/policies.shtml

Computer AccessComputer Access is one of the first things you will need when you come to University. When you register you will receive a sheet with your DCU student username and password, which will enable you to log on to computers on campus.

Computer Labs are located across campus for use by all students. Some labs have restricted access e.g. the Computer Applications Building facilities are for use by students of Computing

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Cand Maths only. Your username and password will not work on the computers in that building if you are not a member of the Faculty or School. There is also wireless computer access in most buildings around campus, e.g. Library, The Street, Henry Grattan Building, The Mezzanine and Student Restaurant.

See Hotspots: web: www.dcu.ie/iss/laplan/locations.shtml

Information Systems & Services (ISS) is responsible for PC labs across campus. They look after many areas including computer accounts, passwords, network space, email, Internet, Student Helpdesks, PC and account maintenance, portal pages and PC software.

The Student Computer Helpdesk

This helpdesk is staffed by experts who are there to help you.tel: 01 700 5007

You can call this number for free on any of the grey internal phones you see in the labs and corridors by dialling:tel: 5007email: [email protected]

Possible reasons you would contact the Student Helpdesk:

Problems with the computer you •are using. Learn how to use a scanner.•No paper in the printer.•You have forgotten your username •or password. Problems using a software •

package.

Opening Hours:

08.30am-8.00pm Monday-Friday

12.00pm-3.00pm Saturday (Library only)

There are two helpdesks. One in the Library and one in C215 in the Henry Grattan Building.

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CCounselling & Personal DevelopmentThe Counselling and Personal Development Service is a professional and confidential service, which is available to all registered DCU students free of charge. The service is staffed by qualified and experienced counselling psychologists/psychotherapists. The service aims to address personal and social issues that hinder a student’s academic performance in a non judgmental manner.

Your counsellor will work with you to develop more effective responses to difficulties, to inform decision making, enable problem solving and enhance self awareness. The challenges facing a student, which can be addressed by counselling, range from academic to personal and social issues.

For example:

Self Confidence• Pregnancy• Relationship Struggles• Sexuality & Sexual Identity• Stress or Panic Attacks• Suicide• Body Image & Appearance• Abuse or Rape• Presentation Anxiety • Depression• Exam Anxiety• Addiction• Death•

Phobias or Obsessions• Family Issues • Eating Disorders• Substance Abuse • Post Traumatic Stress• Self Harm•

We advise if you have a difficulty, don’t sit on it, do something about it sooner rather than later……. take that step and make that call or send that email for an appointment. To make an appointment phone the Counselling Service at:

tel: 700 5165email: [email protected]: www.dcu.ie/students/counselling

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CClubs & SocietiesThis is the exciting part of University life!! This is where you get to have fun, meet new friends, travel to exciting places and take part in exciting events. Welcome to the world of DCU Clubs and Societies. Getting involved will enhance your university experience. Clubs refer to sport and physical activities while societies (aka ‘Socs’) refer to the arts, musical, social awareness, political, religious and general interest groups.

Active participation can give you the opportunity to develop existing skills, try something new or meet new friends. It is also a welcome break from academic studies and a real boost to future careers. Graduates who participate with clubs, societies and other extra-curricular activities during their time of study, often set themselves apart from

other applicants in an interview or work environment. In DCU you can gain extra credits for your involvement in club and society life with the Uaneen Module. (See ‘U’ Uaneen Module). There is also a Clubs & Societies area upstairs in ‘The Hub’ for student committees to organise their daily activities. You can join up during the Clubs & Societies Days which will take place during Week 2 and it is only €4 to join!

Clubs & Societies Student Officer email: [email protected] & Societies Finance Officeremail: [email protected]: www.life.dcu.ieSports & Recreation Officertel: 01 700 5811 email: [email protected] web: www.dcu.ie/studentsport

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DDCU Rules & Regulations The DCU Rules & Regulations Guide contains detailed information and guidance on all aspects of University life. As a student of DCU, you are obliged to follow these regulations. It is important to note that ignorance of the Rules & Regulations of the University is not accepted as an excuse for or defence of misconduct.

web: www.dcu.ie/info/regulations/index.shtml

Deferral of Exams or Modules It is recognised that, in exceptional circumstances, it may be necessary for you to defer some or all of your assessments during the academic year. Please be assured that whatever you may be going through, there is a network of support within the University in Student Support & Development, the Students’ Union, your Personal Tutor, Year Head or Programme Chairperson. Form R33 provides detailed information on the procedure and can be obtained from The Registry. All sections need to be completed and submitted to The Registry prior to examinations, taking place. For more information:

web: www.dcu.ie/registry/forms/pdfs/r33.pdf

Deferral of Year For a variety of unexpected reasons, you may find yourself in a position that you are unable to carry out your studies in any given academic year and may wish to ‘postpone’ the year and re-commence the following September. For the deferral of an academic year you need to complete form R32 which can be obtained from ‘The Registry Information Point’ in ‘The Street’ area of the Henry Grattan Building. All sections must be completed and submitted to The Registry prior to the start of the academic year (check with The Registry for confirmation of dates). The cost of deferring the year is €325. For more information:web: www.dcu.ie/registry/forms/pdfs/r32.pdf

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DDisability & Learning SupportDCU offers a range of services and supports for all students with a disability, specific learning difficulty or long term medical condition. This service is co-ordinated by the Disability & Learning Support Service. While the support available is based on individual needs, they may include some of the following:

Educational needs assessment• Study related financial support• Learning support service• Individual tutor support• Free screening service to identify a • specific learning difficulty, such as dyslexiaAssistive technology and alternative • format serviceExamination support•

If you think you may need access to some of the above support services, please do not hesitate to contact the Disability Officer to discuss your options. An initial consultation will take approximately 45 minutes and you will need to bring along supporting medical documentation.

If you need assistance, drop in or call to arrange an appointment. For more information:

tel: 01 700 5927 fax: 01 700 8661 email: [email protected]: www.dcu.ie/students/disability

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D

22

Disciplinary CommitteeThe University strives to maintain the highest academic and social standards and expects students and staff to be treated with respect at all times. Students who are in breach of any of the regulations may be asked to present themselves to the University Disciplinary Committee. This Committee will decide on an appropriate course of action after hearing the events as outlined by both the offender and prosecutor. Some examples of a student breaching the regulations include drinking on campus, plagiarism, cheating and disorderly conduct on campus.

DrugsStudents of DCU should be aware that possession of drugs (intent for personal use or intent to supply) is illegal in Ireland. Drugs in Ireland are controlled by several different statutes of Irish Law. The 1947 Health Act, 1961 Poisons Act, Medical Preparations Regulations 1970,

The Misuse of Drugs Act 1977 & 1984, E.U. /International Regulations and Criminal Justice Act 1994. Heavy penalties apply for drug offences. DCU has a clear ‘no drugs’ policy and offenders will be prosecuted. For more information: web: www.drugsinfo.ie

DCU has a ‘no drugs’

policy, offenders

will be prosecuted.

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EEmail AccessYou can read your DCU email from any computer with Internet access. Simply go to this address:

web: www.mail.dcu.ie Enter your username and password. Your username and password are given to you at registration. Your username is of the form bloggsj4. For continuing students your username and password will be the same as last year.

Help Centre

There is a help facility available with the web mail client. When logged in you can access this by clicking on the help icon under the ‘Settings’ heading. You may also view these help files at this address: web: www.mail.dcu.ie/help/help.htm without logging into your account. This help centre can show you things like, how to change your password, attach files to your emails, keep an address book and much more.

English Language SupportThere are a variety of English Language Supports available in DCU. Firstly the International Office organises English Language Support for Non-EU students. Keep an eye on the International Office Notice Board for details – or enquire directly at the Office.For more details go to:web: www.dcu.ie/international

DCU Language Services also provides classes for DCU students on an individual or group basis at discount rates during the year. For more details go to: web: www.dcu.ie/dculs

Finally, the Students’ Union also has an ‘International Student Network’ so that international students in DCU have a voice. The Students’ Union also hosts ‘Language Evenings’.

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EEnrolmentWhether you are starting in DCU for the first time or a returning student, you will need to enroll to register for your classes for the year. Enrolment is organised by The Registry. They have the responsibility for the processing of applications and registrations on all programmes of study within the University.

The Registry should be your first point of contact if you are on campus and wish to discuss any areas of enrolment in person (as opposed to via email or the telephone). Changes to student registration details (including biographical updates, withdrawals, internal transfers, change of module options and deferral of academic year) are also maintained here. For more information go to:web: www.dcu.ie/registry/student_ enrolment.map

Extenuating CircumstancesDuring your time at DCU, your academic performance may be adversely affected by illness (physical or psychological), accident, bereavement or other personal circumstances.

The University may be able to take this into consideration when assessing your overall performance during the academic year.

You need to complete form R30, which can be obtained directly from The Registry Information Point. A copy of the completed form should be returned to The Registry and to your Programme Chairperson.

**These forms should be submitted as soon as possible but in advance of Examination Boards to ensure that they are taken into account before your results are confirmed. See Academic Calendar for exact dates at:

web: www.dcu.ie/timetables/ac_09_10.shtml

Please be reassured that whatever you may be going through, there is support within the University in Student Support & Development, the Students’ Union, your Personal Tutor, Year Head or Chairperson. You can expect your lecturers to be sympathetic and to take all reasonable measures to accommodate your needs. All matters discussed are treated in the strictest confidence.Extenuating Circumstances Form:web: http://www.dcu.ie/registry/forms/pdfs/R30.pdf

Equality OfficeDCU is committed to providing a safe and open environment in which to study and, with your help, ensures that bullying or discrimination of any kind does not occur.

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EIn DCU, the Equality Office provides all relevant information regarding the Policy on Dignity & Respect, the Policy on Disability Employment, the Code of Conduct and the Equality and Access Policy. The Director of the Equality Office is Paul Smith. Paul’s role is to ensure that all students can study at DCU without regard to their age, gender, disability, race, religion, sexual orientation, marital status, family status, or status as a member of the Traveller community. If you feel that you or a friend’s equal rights are or have been affected, please do not hesitate to contact this office to discuss it in confidence. For more information:

tel: 01 700 6300email: [email protected]: www.dcu.ie/equality

ExL- Student Learning Portal At University, you will soon realise that there are many ways to learn. No two students learn the same way. You may also be asked to present your work throughout the year in ways that you may not have done before. At DCU we have developed an exciting new web environment to help you during your time here. It is called ‘ExL’ . ExL@DCU is an evolving learning resource designed to help (particularly first year) students

develop the fundamental learning skills needed to successfully complete their studies at University. Each unit, contains a number of reflection exercises as well as links to interactive material such as online exercises, questionnaires, quizzes, audio clips and video shorts. (See overleaf)

Examination BoardAn Examination Board is made up of all of the lecturers who teach on a specific programme of study at DCU. It is chaired by the Programme Chairperson (see ‘P’ for Programme Chair). At the end of each semester, the Examination Board meets to collate and discuss your grades in the various modules. No examination results can be made known to you until the Examination Board has met and confirmed your results officially. Dates of the Examination Boards are published in the Academic Calendar each year at: web: dcu.ie/timetables/ac_09_10.shtml

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Calendar for

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E

26

Why groups? Understanding group dynamics•Diversityingroups:resolvingconflict•

Working in groups

Planning: setting goals and prioritising•Organising and managing your time•Staying motivated and avoiding procrastination•Solving problems and making decisions•

Feeling sWamped? getting organised!

The academic environment: adjusting to university life•Exploring your learning preferences•Reflectivelearning:keepingareflectivelearningjournal•Creative thinking & critical thinking•Becoming a successful online learner•

Active listening: note-taking in lectures•Active and critical reading•Information literacy•

Introduction:fivewriters:whichoneareyou?•Interpreting the question: developing a plan•Answeringthequestion:structure,argumentandanalysis•Questioningtheanswer:content,balance,styleandgrammar•Workingwithsources:referencingandplagiarism•

Understanding ‘assessment’•

Preparation,practiceandperformance•

learning to learn

inFormation For learning:

making it your oWn

struggling With Writing?

making the grade: assessment, assignments

and examinations

Worried about presentations? being

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FFeesAll matters relating to programme fees are dealt with by the Finance Office. Staff can be contacted by email, telephone or on a drop-in basis. The Finance Office is based on the ground floor of the Administration Building and can be accessed from the Business School.

An online payment facility is available to continuing students to pay their fees. Visa and Master Cards are accepted as well as Laser Cards. Continuing students can use this facility by logging on to the portal page: web: www.dcu.ie/portal Detailed step-by-step instructions are available on your portal page to help you complete a payment online.

First Year students who wish to pursue undergraduate programmes, students who have applied directly to the University, and students entering the first year of study in postgraduate programmes, will receive detailed payment instructions in the offer letter from the University.

tel: 01 700 8836email: [email protected]: www.dcu.ie/finance/fees

Finance at UniversityUniversity can be an expensive time in life, as you will not be working full-time and will have to rely on other means to survive. Many students will receive some or all of their income through their

guardians, however, in cases where there is a shortfall in your income; there are a variety of ways of bridging that gap. A part-time job is the first option for most students. However some students may also be eligible for a Local Council Grant or Financial Assistance. Student Support & Development also administers a Financial Assistance Fund for students who find themselves suddenly unable to cope financially. Call into the Student Advice Centre for advice on this fund.“The Third Level Access activity is funded by the Irish Government and part funded by the European Social Fund under the Human Capital Investment Operational Programme 2007-2013”

For more information go to:web: www.dcu.ie/students/finance/indexweb: www.dcu.ie/finance/fees/indexweb: www.studentfinance.ie

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FFoodFor Daily Menus and up to the minute information on food on campus, visit: web: www.dcu.ie/info/catering

DCUBS Café

A range of hot and cold snacks are available all day. Look out for the homemade special dishes and coffee by the mug or take-out. If you are on an evening/Masters programme, this café is ideal before your class starts and for breaks.

Opening Hours:Monday - Thursday: 10.00am - 8.00pmFriday: 10.00am - 4.00pmSaturday: 9.30am - 2.30pmLocation: 2nd floor Business School

ER Restaurant

For the Collins Avenue pedestrian, this is a great place to stop on your way in or out of DCU. Hot breakfast and lunch is available daily. There is a salad and sandwich bar for eating in or take out. So if you do not have time to sit back and relax, be sure to get a take-out.

Opening Hours:Monday - Friday: 8.30am - 4.00pmLocation:Ground floor of The Nursing BuildingWhat else:Wi-Fi, handy if you are based in any of the Science/Computer Buildings.

Invent Café

A visit to the Invent Café is a must, if not for the bagels, at least for the banter with Mary. If Italian coffee is your vice, Bellagio coffee is available (the only place on campus).

Location:Ground Floor of the Invent Building.What else:Wi-Fi, and you can rub shoulders with entrepreneurs and get a taste for what your future could hold by being in DCU.

Main Restaurant

It has everything - Starbucks Coffee, hot breakfasts, sandwiches, Paninis, Creperie, Pizza , Pasta, Carvery, Burger and Salad Bar. You will not get through your college years without being hooked on the great burgers and the home-made Pizzas. Caroline’s tray bakes of Carrot Cake, Oat Crunchies and Chocolate Biscuit Cake are delicious. Ethnic dishes are available each Tuesday and Thursday which are prepared with Hal Al accredited meats. The menu in the main restaurant is scattered with code, nothing high tech but just to help you choose the best dish.

G is for Gluten free. V is for Vegetarian. H is for Healthy. L is for low fat.

Wallet-friendly ‘meal deals’ are on offer every day of the week during each semester.

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FOpening Hours:Monday - Friday: 8.00am - 4.00pmLocation:Opposite the Henry Grattan EntranceWhat else:The Mezz of X box and Skype fame is on the upper floor, comfy couches, Wi-Fi, a good place to hang out and people watch!

Zero One Café

During the first few weeks of Semester One, you may not find this café, but it will become your living room, especially near exam time. It is in the basement of the Library, so it is a great place to go when you are taking a break from studying.

The library’s ‘quiet’ rule does not apply here, so eat and chat away. It serves great coffee and sandwiches and has hot meals from lunch time onwards.

Opening Hours:Monday - Thursday: 10.00am - 8.00pmFriday: 10:00am - 4.00pm Saturday: 10:00am - 4.00pm Location:The basement level of the Library What else:It has a chill out area with comfy couches, Wi-Fi and it opens on Sundays before and during the exams.

1838 Club

This is for lecturers, staff and Phd students only. However, there is at least one occasion that you should go to the 1838 club and that is the day you graduate. The 1838 club offers a great sit down lunch, that is not only good value but makes your achievement even more special. During your final year, the details of how to book lunch on your graduation day are sent to you directly.

Location:Albert College

ZEST Juice Bar

ZEST has great smoothies and juices and there are three different sizes to suit your thirst and pocket. If you feel like experimenting, create your own smoothie from the array of fruits and juices. For those working out, try the protein and energy bars. Maud’s ice-cream and Starbucks in-house coffee is available here also.

If you like the Bagels in the Invent Café, you can get them here too and the homemade Pizza is always popular.

Opening Hours:Monday - Friday: 8.00am - 8.00pmSaturday & Sunday: 10:00am - 4.00pm

Location:Foyer of the Sports Complex and Accommodation. 29

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G-HGrantsMany students find that they are eligible for grants. If you think you are, you’ll find full details, including eligibility criteria at: web: www.studentfinance.ie

As grants can take some time to be processed by the various County Councils, you should apply as early as possible and budget for the first few months at University, to avoid going into debt.

Health ServiceThe Student Health Service aims to provide students with quality primary health care and education about healthy lifestyles. This is delivered in a caring, compassionate and confidential manner. The Student Health Service serves to assist students in the pursuit of their academic goals through enhancing their physical well-being.

Doctors’ Clinics

The Health Service provide students with a GP medical service during the academic year. This service is an ‘addition’ to the student’s own family doctor or specialist medical services and not a replacement.

Nurses Consultations

The nurses in the Health Service operate a walk-in service during opening hours. The nurse will assess any student presenting with any urgent problem and refer on to the doctor, if necessary.

Opening Hours of the Health Centre can be found on the door and vary according to the time of the year (in or out-of-semester).

During Semester Time: Monday - Friday9.00am - 12.45pm

2.00pm - 5.00pm

Services

Medical attention to all students who 1. feel unwell or become ill on campus. A call-out service is available for 2. emergencies occurring on campus. This is only available during normal office hours – security (5999) or an ambulance should be called during out-of-hours or for emergencies.Advice and support on any health or 3. personal matter. Wound dressing, ear syringing, 4. vaccinations etc... Referral, on request or where deemed 5. appropriate to a Counsellor or other support bodies. Contraception/Family Planning advice. 6. Nutrition counselling and healthy 7. eating promotion. Sports injury referrals. 8. Health promotion & encouragement 9. of a healthy lifestyle. Forms and advice on medical cards 10. and entitlements. Health Information on alcohol, S.T.I.s, 11. mental health and diet/exercise. Health Awareness/Wellness Days.12.

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HAppointments

All doctors’ clinics are by appointment only. You can make an appointment by phoning Paula Harrison on 700 5143 or by calling into the Health Centre on the ground floor of the Henry Grattan Building.

Urgent Appointments

If the problem is urgent, please call to the Health Centre before 10am or request to speak to the nurse on the phone. Urgent problems will be given priority by the doctors.

Should you need immediate medical attention by a nurse on campus during normal office hours, please dial 700 6999.

Out-of-hours emergencies should be reported directly to Security at 700 5999 or, if necessary, phone an Ambulance at 999.

Contact Us:Henry Grattan Building room: CG 13 tel: 01 700 5143/5766 fax: 01 700 5880

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IINTRA UnitThe INTRA Office is responsible for organising the work placements, which are a mandatory module in 29 undergraduate and 2 postgraduate degree programmes at DCU. Many students will have a mandatory INTRA module which may be anything from 2 to 12 months in duration. For now, you don’t have to do anything unless you have specific queries regarding this work placement, the Unit will be in touch with you at the relevant time. Should you have queries, please contact:

tel: 01 700 5422 email: [email protected]: www.dcu.ie/intra/

InsuranceAs a DCU student you are covered free of charge by Accidental Bodily Injury Insurance. This cover is worldwide and applies three hundred and sixty five days a year, irrespective of whether you are involved in a University activity or not. As with any scheme, there are some provisos and full details should be sought from the Finance Office before presuming the cover is adequate for your needs. Insurance cover for part-time and Erasmus students is restricted to official University activities only. If you are a Non-EU student, you are required, by law, to obtain private medical insurance prior to arriving in Ireland. Amongst your options are:

The Voluntary Health Insurance Board VHI House 20 Abbey Street Lower Dublin 1

tel: +353 1 8724499 web: www.vhi.ie/students

Quinn Healthcare Mill Island Fermoy Co Cork

tel: +353 1890 700 890 web: www.quinn-healthcare.com

Full details of student insurance cover are available from the Finance Office.For more information go to:

web: www.dcu.ie/finance

Inter Faith CentreThe Inter Faith Centre is right in the heart of the campus and supports you and your faith, spiritual development and beliefs. Students and staff are welcome to talk to one of the Chaplains or simply relax with friends in a comfortable surrounding. Hospitality and liturgical services are also available. People of all faith traditions and none are very welcome. The Centre also contains a Quiet Room for reflection and prayer, and separate daily Prayer Rooms for Muslim men and women. As well as the Eucharist in different traditions, we mark the days with simple prayer and Christian Meditation.

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ISocially, the Centre is also a meeting place for various student groups and societies. There is a common room and a coffee area available to all. You can come to relax over a free cup of tea or coffee any time or use the meeting room with friends. A piano and a keyboard are provided for students who wish to practice. You can book piano time and meeting rooms through the receptionist in the Chaplaincy Office. For more details:

tel: 700 5491email: [email protected] email: [email protected]: www.dcu.ie/students/chaplaincy

International OfficeThe International student body at DCU is currently made up of 102 nationalities, reflecting Ireland’s global positioning and mirroring our vision to become a truly intercultural campus. Your experiences, language and culture are all welcome at DCU. As an international student you may have specific queries that are not addressed elsewhere in this Guide. The International Office offers guidance and assistance, whether it’s before or after you become a student at DCU.

There is also a comprehensive orientation period, which all students should attend before beginning their studies. You will be

provided with detailed information about the orientation programme before arriving at DCU. During the academic year, workshops, academic English language classes and other events are organised so that you do not experience any difficulties with the new education system. There is also an ‘International Student Network’ run by the Students’ Union. Details are posted on the office Notice Board throughout the year.For more information go to:

tel: +353 1 700 7411email: [email protected]: www.dcu.ie/international/index

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LLibraryThe Library is located at the far end of the campus directly across from the Henry Grattan Building. It offers you a high quality environment in which to study, work or simply relax and read. The Library provides access to reading material required for your programme, as well as access to a vast collection of online resources to support student learning and research. There are individual and group study areas, lots of computers with internet access, wireless connection for laptops, printing and photocopying facilities.

Online Library

The Library’s website provides access to all the Library’s online resources, including journals, books and newspapers. These are available 24/7. If you need help using the resources you can contact the Library’s Information Desk team in person, by email or by phone.

Borrowing

All registered students have automatic access to the library and can borrow material. To borrow material you will need to present your DCU ID card at the Library’s Issue Desk on the ground floor. Information on your borrowing entitlements and conditions can be found on the Library’s website. You can renew or reserve material online using the Library’s online catalogue available on the Library’s website.

Help & Training

It is normal that you will feel a little overwhelmed by the large amount of information available in the Library. If you do need help using the Library at any stage, simply contact the staff at the Information Desk. The Library also offers an online tutorial called LETS, which will help you get the best from the Library and develop your skills in finding, using and evaluating information. LETS can be accessed from the Library’s website.

Opening hours: Semester One & TwoMonday - Thursday: 8.30am - 10.00pmFriday: 8.30am - 9.00pmSaturday: 9.30am - 5.00pm

Library Information Desk

Tel: 01 700 5418Information Desk Email: [email protected] website: www.library.dcu.ie

LockersLockers are available for allocation to students at registration. Due to the current shortage of lockers it is necessary for students to share lockers. A deposit of €10 and rental of €10 is payable per student on collection of the key. For more information contact the Estates Office at: Tel: 01 700 5142

We advise you to rent a locker to avoid leaving your belongings in an unsafe place.Lost Property – (See ‘S’ Security on Campus)

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MMature Student SupportApart from the normal support activities which are offered to the student body, tailor-made support is available to mature students through a variety of avenues on campus. There is a Mature Student Society that meets on a regular basis and works closely with many of the University’s support units. Support and guidance is offered through the Student Advice Centre and Student Support & Development and there is academic support via the Careers Service. Should you have any suggestions to improve the educational experience for mature students at DCU contact:

email: [email protected](Director of Student Support & Development). web: www.dcu.ie/students/advice

Mental HealthMany of you will have heard the phrase ‘Your Health Is Your Wealth’. There is no time like your time at University where this phrase is more important. From the age of 18–24, you are growing not just physically but also emotionally. Sometimes you may feel unhappy, worry and stress may contribute to life becoming unbalanced. Whether you have fallen out with your friends, are struggling financially, have family problems or are shy and finding it difficult to settle into University, it is always best to seek help immediately.

The reason why awareness of mental health is everywhere now is because there are many people that can listen, advise, guide and help you through whatever you are going through. It is possible to see the light at the end of the tunnel and the advice from DCU as a University is to ‘PLEASE TALK’!

web: www.dcu.ie/students/counselling web: www.dcu.ie/students/advice web: www.pleasetalk.ie web: www.niteline.ieweb: www.life.dcu.ie

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MModulesA module is another term for a subject, which is taken as part of your degree programme at DCU. Each year you will take a total of 60 credits worth of modules (for undergraduate degree programmes) or 75 (for postgraduate degree programmes). Upon registration, you will be given a list of the modules you are expected to complete in the given year. ‘Core modules’ are modules which are compulsory in your programme, ‘optional modules’ are modules which you can choose from. If you have a choice of modules, you will be asked to choose these at registration. Changes to optional modules in Semester Two can be made during the change of mind period in February 2010.

Kindly consult your portal page to ensure that you have correctly registered for modules. It is the responsibility of the student to ensure that the details on their portal pages are correct. Contact the Registry if you have any difficulties.

Moodle - Online LearningMany lecturers at DCU use the Moodle online learning environment to support face-to-face lectures, labs and tutorials. Moodle can be used to provide you with access to electronic teaching and learning materials (such as lecture notes and links to useful websites) as well as

online activities (such as discussion forums, group assignments, reflective journals and quizzes). The use of Moodle varies from module to module: in some cases Moodle resources and activities may be additional supplements to your lectures and tutorials; in others, Moodle activities may be fully integrated into your coursework. For more information:

web: www.moodle.dcu.ie

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O-POffice of Student LifeThe Office of Student Life is the umbrella body for the Students’ Union and Clubs & Societies in DCU. It is based in the Student Centre – ‘The Hub’ – which houses staff and facilities, including meeting rooms, computer facilities, a large function room (called ‘The Venue’) and many other support services. The aim of the Office of Student Life is to promote and enhance the student experience outside the classroom by providing opportunities for student growth and development.

The Clubs & Societies Office is also open to all student committees to help them with their daily administrative duties. This includes internet access, phone lines and post boxes. This is also the home of the S.C.C. (Student Club Committee) and the S.P.C (Student Publications Committe) For more information:

tel: 01 700 5280email: [email protected]: www.life.dcu.ie

ParkingThe following regulations have been introduced in the interest of safety and security, and also to facilitate the work of the grounds and maintenance staff. Please note that cars that are incorrectly parked will be clamped and the release fee is currently €80 for the first offence, escalating thereafter.

Parking is available in Car Park 1 1. (Multi-Storey Car Park), for staff, students and visitors. Staff and students may avail of discounted parking rates for the use of Car Park 1 by buying 6-pass tickets from the car park office at the exit ramp. These tickets cost €7 and may be purchased up to three months in advance of use. Pay-on-foot parking is available for visitors and occasional users. Please note that all visitors will be directed to Car Park 1, as visitor parking is not available elsewhere. Parking for students and staff is free 2. in Car Park 2, which is located beside the Henry Grattan Building, and also in Car Park 3, which is located beside the Invent Centre. Motorbikes and mopeds have the 3. option to park in the multi-storey car park at an annual fee of €38.10.All bicycles must be parked in the 4. racks provided and not attached to railings, trees, lampposts, etc.

The Estates Office takes care of parking. Should you require further details:web: www.dcu.ie/buildings/index

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PPharmhealth Pharmacy The campus pharmacy offers all normal services offered by pharmacies elsewhere. The Pharmacy dispenses all prescription types including:

Private prescriptions•Drugs payment scheme•Long term illness scheme•Medical card prescriptions•Psychiatric prescriptions •GMS dental •Hospital emergency scheme •EU national scheme•

Note: All prescription medicines that may be routinely obtained elsewhere can have the same medicines dispensed from the college pharmacy at no extra cost or inconvenience. Students often find this method much more convenient, especially when living away from home. Please feel free to call in should you have any queries. The pharmacy also stocks a large range of alternative & complementary medicines, health foods, vitamins, minerals and supplements, sports nutrition supplements, first aid & injury supports, skincare, cosmetics, men’s products, family planning, photo-development – digital, passport & film, top-up, call cards and 3V credit cards.

Loyalty Card

The pharmacy operates a loyalty/discount card scheme to show our appreciation to our regular customers. You can sign up for a loyalty card either online at:

web: www.pharmhealth.ie or in-store for more details:tel: 01 700 6080fax: 01 700 6081email: [email protected]: www.pharmhealth.ie

Photocopying / Printing ‘Campus Print’ is located on the first floor of ‘The Hub’. The service includes colour copying and printing, high volume black and white document production along with binding, laminating and guillotining of your work. We also offer design services which include C.V. re-writes all the way up to the design and printing of Student Ball posters and tickets. If you have any queries, you can contact Ger O’Sullivan or Carrie Farrell at the numbers below.

tel: 01 700 8955/8954email: [email protected]

There are also photocopying machines located throughout campus including the library and Students’ Union. Copy cards can be obtained from the Students’ Union reception and the Library.

Network Printing is available on a credit-based system known as GPAS; these credits are associated with your NetWare username/password. Once you have logged on to a PC you will be able to print to the laser printer that is assigned to that PC.

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PFor more information on the GPAS systems please go to:

web: www.dcu.ie/iss/gpas_printing.shtml

PlagiarismPlagiarism is the presentation of another person’s words, ideas, arguments, concepts or designs as your own. Plagiarism comes in many shapes and forms ranging from the copying, without referencing, whole sections of published works, to the unattributed use of text, diagrams, illustrations or formulae taken from the unpublished work of other students. Plagiarism covers not only print but intellectual property rights, which reside in all other media including software.

Plagiarism is a very serious offence and allegations of plagiarism will be automatically referred to the Disciplinary Committee of the University.

In order to avoid any suspicion of plagiarism in your work, you should:

Cite the sources of all quotations, •paraphrases, summaries of information, tables, diagrams or other material; including software and other electronic media in which intellectual property rights may reside, which you use.When paraphrasing the work of •

others, use your own words and sentence structures.Provide a complete bibliography of •all works and sources used in the preparation of your projects, essay or other assignment.

For more information on citing and referencing, you can attend the many workshops that the library hosts during the year.

You can also download a PDF version of the Citing & Referencing Guide for Students from the Library at:

web: www.library.dcu.ie/students/index.htm

For more information contact the library: web: www.dcu.ie/library or contact Ellen Breen: 700 8750

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PPolice(See also ‘S’ for Security on Campus) The Irish Police are called ‘An Garda Síochána’ and can be reached at 999. (landline) or 112 (from a mobile). Please be ready to inform the guards of your whereabouts, your name and the purpose of your call.

Portal PagesAfter registering at the University you will be provided with details of your own personalised Portal Page, which is a web-based information source pertaining to you as an individual in DCU. This page is a crucial source of information for DCU students and you will need to consult it regularly for information on events, examinations, results, registration details etc.

Postgraduate Common RoomThere is a postgraduate common room located in the Postgraduate Building beside The Hub. There is a TV and pool table and a seating area for students to relax, study or take part in group work. To gain access, students must present their student card at the reception in Accommodation and their card will be activated. The common room has swipe access for security reasons. The Accommodation Reception is on the ground floor of the Sports Centre.

Postgraduate SupportPostgraduate students, taught and research, have access to all of the facilities available to undergraduate students as listed in this Guide. Further support for research students is available through the Graduate Research Office based in the Invent building.

At DCU we are committed to the continued enhancement of graduate research and offer significant graduate training opportunities. There is a dedicated graduate research space for postgraduate researchers in the library. The ultimate goal is to produce world-class graduate researchers.

Postgraduate Students are represented on the Students’ Union by the Postgraduate Education Officer and the Postgraduate Standing Committee, which is a standing committee of Union Council.

web: www.dcu.ie/graduate_research/index.shtml

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P-RProgramme ChairpersonEach Programme is overseen by a Programme Chairperson, who is responsible for the academic integrity and development of a given programme of study in the University.

Students will meet their Chairperson during the Orientation period. Should you be experiencing difficulties with your programme of study generally, the Chairperson is one of the potential points of contact as he/she can speak to you about the overall aims of the programme and potential career paths upon completion.

If you are unsure who the Chairperson of your programme is, ask your School Secretary or your Class Rep. or call into the Student Advice Centre.web: www.dcu.ie/students/advice

Registry

The Registry plays a key role in the academic administration of the University, administering and managing student admissions, registration, student records, examinations and graduation. If you need to change details, order a new student card, get additional transcripts or if you have a query regarding the administrative side of your studies, you should contact this Office. The Registry is located in ‘The Street‘ area of the Henry Grattan Building, opposite the AIB Bank.

There is a Student Information Area located here for personal callers. Opening Hours: Monday to FridayMorning 9.30am - 12.30pm Afternoon 2.00pm - 5.00pm tel: 01 700 5338 fax: 01 700 5504 email: [email protected] web: www.dcu.ie/registry

RegistrationYou will be asked to register online at DCU and are then asked to collect your Student Card in person in the University – full details of card collection are provided in the letter you receive from Registry prior to arriving at DCU. Once you have registered and have received a Student Card, you are a fully fledged student and can avail of the services of the University.

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RRepeatingIn some cases, you may find that you need to repeat a module or, indeed, repeat the year at DCU. The procedures for this are quite straightforward but you must remember to take responsibility to fill in the various forms, register for repeat examinations/years, as required. Please pay attention to the relevant deadlines, as these are important. The Registry will assist you with this process if necessary. For more information go to:

web: www.dcu.ie/registry/forms/word/R34_repeat_form.doc

You should be aware that there are fee implications if you need to repeat the year – advice can be sought from the Student Advice Centre in the Henry Grattan Building.

ResearchDublin City University is a research led University which has developed its own research specialists and established internationally recognised Centres of Excellence that have collaborative links with leading universities and industrial partners worldwide. These Research Centres have been extended to include combinations of academic disciplines such as Biotechnology, Electronic Engineering, Physics and Chemistry.

Research Support Services

Research Support Services are located on the ground floor of the INVENT building, next to the library and near the Collins Avenue entrance to DCU. Our office will assist you with any issue in relation to research funding, including the following:

Funding Acquisition Support:

Providing information on funding •alerts, information seminars, conferences, research related news and events etc.Ensuring your research proposal •complies with the funding body guidelines and endorsing your application.Preparing and submitting your •proposal.Acting as liaison with all external •funding agencies on your behalf.Managing internal funding •opportunities.Facilitation of discussions between •researchers and potential industrial partners.Preparing and/or supporting •institutional proposals.

For more information:

tel: 01 700 8000fax: 01 700 8002email: [email protected]: www.dcu.ie/research

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SSecurity on CampusDCU is a relatively safe campus but, as in all urban areas, students are advised not to walk alone after dark and to take all normal precautions towards ensuring their own personal safety. DCU has it’s own private Security Service which aims to provide a safe and comfortable environment for staff and students at all times. The campus is further protected by a network of CCTV cameras, which keep records of the movements on campus at all times.

In an emergency, call 5999 or 8990 from any of the internal phones in the University or phone 700 5999 or 700 8990 from a regular phone line.

Should you wish to speak to a member of the Security staff, visit Car Park 1 which is manned 24 hours a day. The Security Office is located at the exit ramp of this car park.

Services You Can Request

A key for a room.•Swipe Card Access to a building: •Contact Estates at: 700 5142. Need to post something special? •Contact the Post Room at: 700 5141.Order a locker: - Contact Estates at •700 5142.Lost & Found service: - Contact •Estates at 700 5142. Additional Security for an event.•

Spar Convenience Store The SPAR retail outlet on campus is located in The Hub. The shop offers customers a large selection of products. A cold meat deli counter along with ready-to-go hot food is served daily. Fresh fruit, fresh bread, salads, alongside a comprehensive range of frozen foods are also available. All student stationery products are also available from the SPAR outlet. The SPAR store is open Monday to Saturday. There is also an AIB ATM machine, in-store.

The management and staff of the SPAR store will gladly listen to any suggestions or ideas customers may have and they look forward to offering an excellent level of service to everyone on campus.

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SSport & Recreation OfficeFor many students, sport plays a huge part in their life. For some it’s about competing against all the other Universities in Ireland, to be the intervarsity champions, and for others it’s about trying something new and meeting friends with similar interests. The Sport & Recreation Service is responsible for the development of student sport in DCU, and if you are interested in sport, they will help and guide you in the right direction. Their programmes focus on developing sporting opportunities for all from the recreational sports person, members of DCU sports clubs to talented athletes, who wish to perform and compete at the highest level.

DCU had two Olympians at the 2008 Bejing Olympics. Darren Sutherland won bronze in the Boxing and Fionnuala Britton competed in Athletics. In DCU there are over 40 different sports, which range from Aikido to Volleyball and include indoor/outdoor sports, water sports, team sports and individual pursuits.

Develop your existing sport or try a new activity this year, it will be worth it! Don’t forget, its only €4 to join!!

For more information:

tel: 01 700 5811email: [email protected]: www.dcu.ie/studentsport

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SSport Scholarships The DCU Sport Scholarship Programme has 171 students currently on scholarship. The programme is available to elite athletes who need a network of support services and expertise available to them in order for them to balance their training and studies. All athletes represent DCU in competition and/or assist clubs in their development. It can be difficult when you are competing at a high level in sport to have enough time to train and study to a high standard. The Scholarship Programme can help you do this. Athletes can be allocated a Sport Scholarship on an annual basis at one of four levels and up to a maximum of €5000 in support services. If you feel that you compete at an elite level in your chosen sport, contact the Sport & Recreation Officer. For more information:

tel: 01 700 5811email: [email protected] web: dcu.ie/sportscholarships

Sports Contacts:

All Sports: Athletics:Yvonne O’Connor Sport & Recreation Officer tel: 01 700 5811email: [email protected] Enda FitzpatrickDirector Athletics Academytel: 01 700 8479 email: [email protected]

GAA: Declan Brennan Director GAA Academytel: 01 700 5050 email: [email protected]

Rugby:Rugby Development Officertel: 01 700 8722email: [email protected]

Soccer:Fran ButlerSoccer Development Officertel: 085 1531661email: [email protected]

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SSports AcademyThe Academy currently provides opportunities for athletes in two elite sports - Athletics and Men’s Gaelic Football. Under this model DCU is preparing gifted and talented young people not just to excel on the sports field but also to acquire the qualifications that will equip them for successful lives after their sports careers are over. Students will live on campus and have full access to the support services offered through the Sport Scholarship Programme. For more information on Athletics:

tel: 01 700 8479email: [email protected]: www.dcuathletics.com

For more information on Men’s Football: tel: 01 700 5050email: [email protected]: www.dcu.ie/sportsacademy

Sports Facilities – DCUSportDCU Sport is comprised of the Sports Complex, DCU Sports Grounds and a 5-a-side Soccer Centre. The Sports Complex consists of a state of the art 25-metre deck level pool with ancillary spa facilities on deck side, a state of the art fitness gym with over 100 pieces of equipment, and a 3 basketball court Sports Arena, Minor hall, 2 squash courts and several studios for an array of programme activities. Our Sports Grounds comprise of six pitches and ExWell Sports Medicine.

In addition there is a Wellness studio where beginners can enjoy exercise and enhance their health in a comfortable and enjoyable environment. A full induction is offered for this facility. There is also one of the largest high performance gyms in the country with strength and conditioning coaches in place to develop programmes and offer guidance on technique. Many athletes including DCU student club teams and athletes, Dublin GAA, Bohemians FC, DCU Mercy, DCU Saints and many Olympians use this facility.

Opening Hours of University Sports Complex:Monday - Friday: 6.30am - 10.30pm Saturday & Sunday: 9.00am - 8.00pm Bank Holidays: 11.00am - 7.00pmweb: www.dcu.ie/dcusport/indexTo make an appointment for a tour of the facilities:tel: 01 700 5797

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SStudent CardYour student card will be used as ‘Identification’ throughout your time at University. It can be used to access the library and the bar and is used as identification during exams. However it can also be used for student discounts in many stores and for your student travel pass. The ‘Student Travel Pass’ is available from the Students’ Union reception. If you have a query regarding your student card or need a replacement, please contact The Registry Information Point in The Street area of the Henry Grattan Building.

Students’ UnionThe Students’ Union is a representative body of current or graduate students who aim to represent all the students in DCU. At registration, all students will automatically become a member. The Union has many roles which include distribution of information and assistance, organisation of social events and much more. The Students’ Union is there to make sure that all students are fully

represented and that their opinion is heard. They are there for you, the students, so never hesitate to call up if you have any query about anything that may be on your mind, even if you think it’s trivial.

President: Alan Keegantel: 01 700 5279email: [email protected] Deputy President - Education & Welfare:John Murphytel: 01 700 5546email: [email protected] Vice President - Campaigns & Information: Melanie Farrellemail: [email protected] tel: 01 700 5652Equality Officer: Cara Murphyemail: [email protected] & Socs Officer: Willie Coyne email: [email protected]

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Don’t forget to attend

your Orientation!!

Week: Monday 21st

to Friday 25th Sept.

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SStudent Advice CentreThe Student Advice Centre, located in the Henry Grattan Building, was developed in 2008 from discussions with staff and students who felt that students sometimes find it difficult to navigate their way through the University system. There are plenty of people willing to provide advice and assistance throughout the University community but it’s which door to knock on first?

We provide information and guidance in many areas from joining clubs and societies to financial assistance. All students and staff are welcome to drop-in, phone or email and our staff will be on call to help. There is also free internet access and information leaflets on all areas from accommodation, health, academic tips, finance, etc…

tel: 01 700 7165 email: [email protected] or [email protected] web: www.dcu.ie/students/advice

Student Support & DevelopmentStudent Support & Development provides many of the student support services at DCU. It comprises of eight units which include Careers, Counselling & Personal Development, the Inter Faith Centre, Health Service, INTRA, the International Office, Sport & Recreation Service and the Student Advice Centre. Central Administration for Student Support & Development is also based in the Student Advice Centre. During your time at DCU, you should avail of the services of these units in order to ensure that you get the most out of your university experience. The main aim of Student Support & Development is to provide support to students. If you or a friend needs information or guidance during your time at DCU, visit our Student Advice Centre and we can point you in the right direction:

tel: 01 700 7165 email: [email protected]: www.dcu.ie/students/advice

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TThe Mezzanine The Mezz is located on the first floor of the main restaurant. It is an area for students to meet friends, relax and chat, use the internet, work on projects, play computer games.

The Street‘The Street’ is the area outside The Registry and AIB in the main foyer of the Henry Grattan Building. Student Notice Boards, which provide details of events on and off campus are also located here and are a great source of information for students. The Notice Boards inform students on upcoming events, employment opportunities, support and guidance, accommodation and language and culture. Students may post a notice but will need to have it stamped in the Student Advice Centre on the ground floor of the Henry Grattan Building first. Students can also sit around and relax, meet friends and use their laptops.

The HelixDCU is home to ‘The Helix’, Ireland’s newest and most exciting entertainment venue. The Helix comprises of three different auditoria, The Mahony Hall, The Theatre and The Space alongside a visual Art Gallery. Many TV programmes have been filmed there including You’re a Star. Special discounted rates are offered for some shows – for details call in, check out the website or phone.

tel: 01 700 7000 email: [email protected]: www.thehelix.ie

The HubThe Hub is the main ‘Student Centre’ on campus. The Hub is just that, a hub of activity for clubs, societies, the Students’ Union and the centre of your social life on campus. It houses ‘The Venue’ which can host events up to 1,000 people standing, the Nubar and the Old Bar, the Clubs and Societies Offices, Campus Print, the barber, pool tables, and Hodges Figgis Bookstore. It’s also a great place just to relax, eat your lunch and meet with your friends.

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TTransferring programmesSome students may find that their chosen programme of study is not suitable for them after all. In some cases, students may be allowed to transfer internally onto another programme in the University. It is important to keep an eye on the cut-off dates for transfers and to discuss this option carefully with various people. We would strongly advise you to speak to the Chairperson of your current programme in the first instance, also to the Chairperson of the programme into which you wish to transfer. The Student Advice Centre and Career Service can also offer some general advice on programme transfers. Do drop in if you are unsure. Further details on the procedure for transferring can be found at:web: www.dcu.ie/registry/forms/pdfs/R39_internal_transfer/pdfor contact the Student Advice Centre at:tel: 01 700 7165 email: [email protected]: www.dcu.ie/students/advice

Transport in DublinPublic Transport in Dublin is by Bus

web: www.dublinbus.ie or by rail, see: web: www.cie.ie or by Luas see: web: www.luas.ie

Bus Routes

DCU is located a short distance from Dublin city centre, Dublin Airport and the M50 and M1 motorways. The campus is bordered by Ballymun Road and Collins Avenue.

Public Transport

DCU is serviced by the following buses which stop outside the University at the Ballymun Road and Collins Ave entrances or near to the University with stops on the Swords Road and Glasnevin Avenue.

Routes Servicing DCU

3, 4, 11, 11A, 11B, 13, 13A, 16, 16A, 17A, 19A, 33, 41, 41B, 41C, 46X, 58X, 103, 104 and 105.

Bus numbers

3, 4, 11, 11A, 11B, 13, 13A, 16 and •19A – to and from the city centre. 17A – from Kilbarrack to Finglas via •Glasnevin Avenue. 103 to and from Clontarf Dart •Station via Collins Ave. 105 – to and from Malahide via Collins •Ave (operates during semester time only)*Under consideration by CIE.

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T33 – to and from Balbriggan via •SwordsRoad. 41, 41B and 41C – to and from •Swords via Swords Road. 104 – from Clontarf Dart station to •Cappagh Hospital via Swords Road. 16A – from lower Rathfarnham to •Dublin airport via Swords Road. 46X comes from Dun Laoghaire •(7.30am) via Donnybrook, Leeson Street and Drumcondra. 58X comes from Shankill (7.30am) •via Donnybrook, Leeson Street and Drumcondra. The evening service departs from the airport at 5.10pm. The following buses stop on O’Connell •Street: 3, 4, 11, 11A, 11B, 13, 13A, 16, 16A and 19A.

Bus Eireann

Bus Eireann recently launched the •new service from Navan – Ratoath – Dunshaughlin – Dublin Airport – DCU. Details on the new 109A bus route •are available from the Bus Eireann. web: www.buseireann.ie100X – Dundalk, Drogheda, Dublin •via the Swords Road. 101 – Drogheda, Balbriggan, Dublin •via the Swords Road.

Nitelink40n – Drop off at Ballymun/Collins •Avenue junction.41n - Drop off at the top of Collins •Ave/Whitehall junction.

Car

M50 NorthboundProceed along the M1 until you come to the roundabout that intersects with the M50 (Junction 3). Proceed southbound along the M50 and take the Ballymun exit (Junction 4). At the traffic lights on the roundabout, turn left and drive through Ballymun. Turn left at the Collins Avenue/Ballymun Road crossroads. DCU is located on Collins Avenue 500m on the right hand side.

M50 SouthboundDrive along the M50 until the Ballymun exit (Junction 4). At the traffic lights on the roundabout, take the third exit and drive through Ballymun. Follow the directions for DCU as outlined above.* M50 Toll must be paid before 8pm the day after your trip.

From City CentreFollow the airport road which takes you through Drumcondra along the N1, towards the M1. Continue past the junction for Griffith Avenue until you reach the junction at Whitehall. At this crossroads turn left onto Collins Avenue. DCU is 500m on the left hand side.

By Air (Dublin Airport)DCU is not serviced directly from Dublin Airport. Students arriving by air should get a taxi from the airport to the University and ask for the ‘Ballymun Entrance’ if going to the on-campus student accommodation. This entrance will also bring you into the centre of the campus.

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U -WUaneen ModuleDCU formally recognises and rewards a fully rounded education by accrediting a final year module in extra-curricular activities – The Uaneen Module. The Uaneen Module assesses your work, involvement and learning. You participate in a number of workshops, keep a learning diary of all extra-curricular activities and submit a portfolio for assessment along with an essay reflection on the learning gained through these activities while in DCU.

Activities can include working in the community, social events with friends, volunteer work, club and society participation and any other form of non – academic activity. The Uaneen Module is not available to you until your final year at the University but, if you are interested, you should start thinking about it soon after you commence your studies. You can also discuss this with a member of staff in the Student Advice Centre in the Henry Grattan Building or with the Students’ Union.

For more information go to:web: www.dcu.ie/uaneen

Withdrawing from the UniversityEach year, for various reasons, some students do not complete their programme of study. Sometimes students accept a place at University and then change their minds and decide to take a year out and work or travel. If you do decide to withdraw at the start of or during first year or even in later years, please discuss your options with us first.

There are structures in place to supportstudents who may be withdrawing due to personal difficulties and may not see any other option. There may, however be many options open to you. You may need advice and guidance on what to do next or the impact that withdrawing will have on your fees in the future. We can also talk to you if you are experiencing homesickness or not settling into the University. You will also need to withdraw officially from the University by completing form R27. For more information go to:

Student Support & Development –Student Advice Centre

tel: 01 700 7165email: [email protected]: www.dcu.ie/students/advice Registrytel: 01 700 5338email:[email protected]: www.dcu.ie/registry

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Student Advice Centre

www.dcu.ie/students/advice Ground Floor, Henry Grattan Building, DCU, Dublin 9

Opening Hours

Monday - Friday9.30am - 5.00pm

(open through lunch)

Student Advice Centre Manager

Deirdre Moloneyemail: [email protected]

tel: 01 700 6281 tel: 01 700 7165

• University Life

• Contact Member of Staff

• Financial Assistance

• Health & Wellbeing

• Maps of Campus / Dublin

• Clubs or Societies

• Internet Access

• Courtesy Phone

We provide information & guidance on:

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5454

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5555

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