David Motlafi Mobile and Innovative Apps in government : m-Government Date: 22 October 2013 Track 5:...
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Transcript of David Motlafi Mobile and Innovative Apps in government : m-Government Date: 22 October 2013 Track 5:...
David Motlafi
Mobile and Innovative Apps in
government : m-Government
Date: 22 October 2013
Track 5: Innovation successes in
the Public Services
Essential to Our LivesWithin 15 minutes of waking up - 4 out of 5 smartphone owners are
checking their phones - 80% REACH FOR THEIR PHONE BEFORE
DOING ANYTHING ELSE!
Within the first 15 minutes of waking up, 4 out of 5 smartphone owners are checking their phones.
Among All Respondents
Among 18-24 year olds
79%62%44%
reach for phone within 15 minutes of wakingreach for it immediately after wakingreach for it immediately & use as alarm clock
89%74%54%
reach for phone within 15 minutes of wakingreach for it immediately after wakingreach for it immediately & use as alarm clock
Global Perspective
Leading when compared to a
“Developed” Economy On Par with “Developing” Economies
The Ambit of m-Government (Citizen Touch Points)
Human Resource
Development and
Employment
Electricity and Water
Law and Legislation
Education
Safety, Security
and Justice
Citizen Economic
Development
Environmental
Healthcare
Identity and Immigratio
n
Municipal Services
The City of the Future – Gauteng’s VisionOur vision for the City of The Future is a connected city leveraging innovative technology to drive service excellence, new revenue opportunities, cut costs and improve quality of life for citizens, businesses and visitors
“Building” iGautengPotential to Develop a Central “App” Store for Gauteng that includes
• A Collaboration Hub for Aspiring Mobile App Developers in Gauteng
• A Common Platform off which Standards and Methods can be employed
• A Common Market Place that could cross the Public/Private divide
Mobility Framework - Execution StrategyStrategy People Process Application Security Architecture
• Align with overall government strategy
• Business opportunities roadmap
• Mobile capabilities roadmap
• Mobile device management strategy
• Mobility Governance
• Roles and responsibilities definition
• Talent Management / Skills Optimization
• Recruiting
• Training
• Application Procurement / Development
• Deployment
• Quality control
• Architectural Governance
• Project Planning and Management
• Support
• Application Portfolio Management
• Mobile App Roadmap
• Mobile App Store
• User / Stakeholder Communities
• Usability / Functionality / Reliability
• Access Management
• Authentication
• Update Security Policies
• Assign Membership / Policies
• Track Assets
• Monitor / Track Security Violations
• Disable Lost / Stolen device
• Remote Kill / Lock
• Over The Air Application Updates
• Over The Air Client delivery
• Compliance Activity logging
• Styles of computing
• Device / platform standards
• Integration with enterprise systems
• Development tooling
• Device testing
• Frameworks