David Eriksson-Digital Law

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    David Eriksson, Systems Development Lawyer, LLM and MSc

    Digital law a law firm perspective on informationretrieval

    19 november 2008

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    Digital law a law firm perspective on information retrieval-abstract Information Technology has changed the way lawyers retrieve information. What has been significant in legal

    IR in the past, what is significant at present and what can we expect in the future?

    The corporate world lags many years behind the online consumer industry in terms of using and reusing digitalinformation creatively. However, things are starting to change.

    How are law firms affected by trends such as digitalisation of legal information, commodisation, e-mattermanagement, integration of systems, convergence, globalisation and rise of mega firms, traceability of lawerslegal research and behaviours, social networking, collaboration tools, enterprise search and information layers,categorisation, konceptualistation, a higher overall tempo and client demand?

    Large law firms have millions of documents and numerous databases that help to store the intellectual capital of the firms. How does information retrieval work within the firms most important information asset the firmitself?

    What challenges and opportunities are involved for law firms when it comes to their owninformation and whatdemands do they place on public and private organisations that provide legal information?

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    Agenda

    About Mannheimer Swartling

    Climbing the value chain

    Good enough automisation

    Legal IR then, now and future

    The law firm as an information provider

    Collaboration tools

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    Law firm IR challenges

    External IR

    InternalIR

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    Our firm

    Leading full-service firm in the Nordic region

    420 lawyers (>660 employees). Off ices in:

    Sweden: Stockholm, Gothenburg, Malm, Helsingborg Germany: Frankfurt, Berlin Belgium: Brussels Russia: Moscow, St. Petersburg China: Hong Kong, Shanghai US: New York

    Independent, executing regional and international deals seamlessly, through ourown offices and by working in integrated teams with lawyers in a unique network of other leading firms.

    Origins go back to 1877. Consistently strengthening our position as leading in key areas of the Nordic

    M&A market. Advises, year after year, on significantly more transactions than any other Nordic

    firm 175 transaction mandates, with a total deal value >EUR 16 billion (2007).

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    Practice areas and industry sector groups

    Practice areas

    Banking and finance Corporate Commercial Corporate Taxation Dispute Resolution Employment and Pensions Environment EU and Competition Funds and Investments Insolvency Insurance Intellectual Property IT, Telecoms and Technology

    Maritime and Transport Mergers and Acquisitions Public Procurement Real Es ta te Secur it ies

    Industry sector groups

    Energy Financial Institutions Forest and Paper Health Care an Life Sciences Indust rial Infrastructure IT, Telecommunications and

    Technology Media and Entertainment Private Equity Real Es tate

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    Awards

    Swedens best commercial law firmVeckans Affrer (Swedens best consultants), 2006 and 2008

    Clients favourite law firmLegally Yours (Klientbarometern), 2005, 2006 and 2007

    Law Firm of the Year: Northern EuropePLC Which Lawyer, 2007

    Law Firm of the Year, SwedenWhos Who Legal Awards, 2006, 2007 and 2008

    Swedish Law Firm of the YearIFLR; International Financial Law Review, 2005, 2006, 2007 and 2008

    Ranked in seventh place amongst the worlds law firms in relation tointernational arbitrationGlobal Arbitration Review, 2007

    Most popular law firm among Swedish law studentsUniversum (Juristbarometern), 2005, 2006 and 2007

    Best in the business 2007, legal advisors categoryUniversum Awards, 2005, 2006 and 2007

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    Information needs to climb the value chain

    V a l u e

    Unstructured

    Semi structured

    Structred

    M e t

    h o d s

    AccessiblityOpennessSharingClassification andcategorisation toolsConceptualisationSocial networking / KM / Web 2.0Ontologies, folksonomies,dictionaries, taxonomies,linguisticsxml, semantic webEnterprise search/Informationaccess platforms

    (No ranking order)

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    Good enough automatic legal sorter and conceptualiserSearch words and Concepts

    Doctrine / Law litterature

    Legislation

    Prepatory work

    Case law

    Legal texts

    Good enough sorted and conceptualised

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    Legal IR then, now and future

    Time

    Personalisation

    Situation adaption

    Knowledge Sharing

    Accessibility

    Automation

    Tracebility and behaviouranalysis

    Higher in value chain

    Faster response time

    Information integration

    Availability

    Digitalisation

    GlobalisationInformation size

    More of

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    Then

    It took longer to find information

    More time find information

    Expensive information per entity

    The law developed slower

    Less specialisation

    No IT

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    Now

    We need more how. Not just what.

    Information overload

    Information more available but accessible?

    Who am I, and in what situation am I in?

    Learning from others

    Search a commodity

    Lack of value added services in organisation of information

    IT still quaint

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    Future

    Automisation

    Higher up in the value chain

    Tracebility

    Push instead of pull

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    Things that need to change

    All legal information producers, both authorities, private informationproviders and law firms must develop their IR techniques andsystems

    Not just creating legislation, case law, prepartory work and lawbooks/texts for people but also for machines and IR systems

    Law firms need access to all case law/judgements

    Information aggregators need access to all judgements in a wellstructured format

    Stop writing cases like it was the 19th century

    Why not paragraphs like in EC case law?!

    Ontologies, dictionaries, metadata, fuzzy logic

    Law literatureonline Temporary books

    Open systems / Integration (compare web services, web mash-ups)

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    IT/IR systems as automatic legal researchers

    Risks?

    Risks of the present state

    Climbing the value chain. Develop our business.

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    The law firm as an information provider

    Law firms as information providers

    we are an information customer to ourself

    Information structure

    Information retrieval

    Best practice / Know what / Know how

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    Know what, how and who in a business law firm

    What? Knowledge about the law Knowledge about the clients and their business Knowledge through IR

    Law books and external legal databases, Internaldocument databases, external business informationdatabases

    How? Tacit and explicit Procedures and Workflows Learning by doing, asking collegues

    Who? Who is good at what

    What contracts have X written who is good at Y type of law?

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    Know What

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    Know Who

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    Know How

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    Law firm collaboration (IR) tools

    Knowledge banks

    Document management systems

    External information databases

    Portals

    Social software / Collaboration tools (eg wikis, blogs)

    Enterprise search / Information access platforms

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    The corporate world ten years behind

    Compare law firms with the online advertising industry

    Push instead of pull

    Situation based IR

    Personalisations, roll based

    Basic search functions

    More like this

    Did you mean?

    People that downloaded this documents alsodownloaded

    Amazon, Gmail, Youtube, Facebook, Twitter

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    Dynamic Navigation: Clusters and Faceted Metadata

    Refine By Source

    Refine By DynamicTaxonomies

    Refine By Metadata orStatic Taxonomy

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    Personalization: Alerts

    Create PersonalAlerts

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    Spotlight High Value Content

    Spotlight High Value Results

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    Enterprise Mash-ups

    HR System

    Website Active Directory

    HR System

    CRM

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    Tuning Observeand Adapt

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    Social Tagging: Rating

    User s canr a t e s e a r c h

    r e s u l t s

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    SOCIAL TAGGING: ANNOTATIONS

    User s can en r i ch s ea rchr e s u lt s b y a n n o t a t i n g

    e x i s t i n g r e su l t s w i t h t h e i r o w n t h o u g ht s a n d

    c o m m e n t a r y.

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    External databases integrated with internal-Example Lexis Search Advantage with Interwoven Universal Search

    Search Advantageoffers auto-profiling of documents.

    "research preview"

    It can be matched to a firm's taxonomy or a Lexis taxonomy.

    For transactional documents, the document has a link to information onpeople and companies

    Enrichensinternal information with external metadata

    compare internal connections to case law references in the Norstedtsblue book of Acts

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    We are experimenting with

    Clause library wiki

    Information wikis

    News blogs

    Workflow / Webified instructions / Guidance notes

    Transactions Know how

    Planning for enterprise search / Information access platform

    Transactions database

    Training material database

    Pitch database

    Project rooms

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    Enterprise search soon in each organisation

    AXAPTA INTRANTPORTALENKUNSKAPS-BANKEN

    INTERWOVENWORKSITE

    HOGIAPERSONAL KNOW WHO

    AXAPTACOMPLETO

    AFFRSSYSTEM JVSKONTROLLTIDREDOVISNING

    REG RENDEREG KLIENTER

    REG KONTAKTER

    PERSONAL-SYSTEM

    KNOW HOWOCH

    SUPPORTINFO

    PERSON/KOMPTENS

    KNOW HOW ARBETS-DOKUMENT

    Klient & renden Personuppgifter

    Myndighetssidor

    Zeteo/Norstedts

    Betaltjnster

    Affrsdata

    PL CInfoTorg

    Gratis web

    In tresseorganisationer

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    Thanks!