Significant issues - Trust

I. Loss of DataII. Incorrect reporting data for over 16months periods

III. Duplicate reporting incidentIV. Incident management and review team failed to review incident due to

wrong security group set-upV. Reporting boundaries were incorrectly set-up with no knowledge of

programming parameters – broke the links & etc.

Issues resolved:1. Diagnosed and resolved problems experienced by users in a timely manner,

enabling organisations to continue to report regularly and accurately.2. Produced measurable increases in completeness and accuracy of data sent to

the NRLS3. Designed and developed an CG Reporting Scorecard of key data quality standard

indicators which allowed monitoring reporting activity and prioritising of improvement action and Security Group - ongoing

4. Collaborated with users and colleagues in order to identify ways of improving the accuracy of monitoring patient safety & etc

5.

6. Set up LRMS’s (Local risk management systems) providing advice for web based reporting and ensuring accurate NRLS dataset code mapping - Ongoing

Further planned actions/proposals Implementation of DatixWeb and training in its use; administration and

configuration of Datix and production of incident analysis reports. Audited the data input during 3 month pilot, formulating various solutions to problems identified

Projected Project Dates

1st Phase Datix report integration and programming configuration 10weeks’. Technical Service to perform the system integration for database.

2nd PhaseSystem Integration - Technical Services import reporting form into your CIM database. Require minimum of 3 weeks of technical support to complete integration

3rd Phase

System Configuration

System would be configured with requirements as regard the existing MRS

(Mandatory Reporting System). Databases will require additional review.

(Maximum of 4 weeks)

Datix Progress

Issues Identified Prior to joining trust

1. Poor reporting Standard2. CIM incorrectly set-up with unrelated parameters3. Mapping Errors4. Inaccuracy of data sent to the NRLS5. Data conflicts each other 6. Code configuration generating error7. Security are not configured properly with right reporting scorecard8. System generating programing error