Data: The Key Ingredient in a Successful Project ILEAD USA, March 28, 2013.
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Transcript of Data: The Key Ingredient in a Successful Project ILEAD USA, March 28, 2013.
Use data to…
• Assess community needs•Manage and continuously improve your
project• Evaluate your project’s impact•Market and advocate
Needs Assessment
Needs assessment “is a systematic process of collecting, organizing, and analyzing data about the library and its environment. It is designed to assist the administrator in choosing from alternative patterns of satisfying [patrons’] information needs and interests.”
-Grover, Greer, & Agada (2010)
Needs Assessment
• Problem statement• How do you know there’s a problem?•What data and other information do you
have to support your premise?
“If you can quantify the issue, it will strengthen your proposal.”
-Jane Martel
How do we do it?
• Original Research-Surveys-Qualitative Techniques (interviews, etc.)
• Available Data
Examples of Input Measures
• Funds/in-kind funds expended• Number of project staff• Staff time• Library hours
Examples of Output Measures
• Circulation• Visits• Number of Programs• Attendees at library programs•Website visits
BTOP Output Measures
• Number of classes offered• Hours of class time• Number of class attendees• Number of one-on-one trainings• Number of open access computer users• Hours of open access usage
Examples of Outcome Measures• Created a resume• Improved reading skills• Traced family history• Got a job interview
Examples of BTOP Outcome Measures—Computer ClassesAfter taking today’s class, I am better able
to… use a computer. use the Internet. create or edit a website. view and/or share digital photos. use software (ex: Word, Google Docs,
Photoshop, Excel, Quickbooks)
Examples of BTOP Outcome Measures—Open Access UsersWhile I was on a computer in the computer
center today, I looked for employment. used software (ex: Google Docs, Excel,
Word, Photoshop). communicated with someone (ex:
email, chat, Facebook). did schoolwork.
Data Use for Project Management•Who is the customer and what does she
need/want?• User profiles—implications for staffing and
programming• One-on-one trainings• Class attendee demographics
Data Map
Data elementReport Collection Point
Quarterly Report
Annual Report
Grant Application
Compliance Officer Website
Personnel $ X X
Broadband speed
X X X X
Type of class X X X
Equipment $ X X
Scheduled one-to-one tutoring sessions
X
Hours open per 48-hr weekend
X X X X
Needs Assessment Resources• Examples of library needs assessment studies:
http://americanlibrariesmagazine.org/features/06132012/community-reference-making-libraries-indispensable-new-way• http://www.rplf.org/download/
Richmond_Needs_Doc_090216_sm.pdf• Conducting surveys• http://www.lrs.org/resources/research-methods/
#Surveys• Survey alternatives (interviews, card sorts, diaries, etc.) • http://www.lrs.org/beyond-the-survey-innovative-
techniques-for-learning-about-your-patrons-calcon-2011/
Needs Assessment Resources• LRS.org Needs Assessment Resources
http://www.lrs.org/data-tools/public-libraries/resources-for-community-analysis/• Census
http://quickfacts.census.gov/qfd/states/08000.html• American Community Survey
http://www.census.gov/acs/www/• State Demographer
http://www.colorado.gov/cs/Satellite/DOLA-Main/CBON/1251590805419• Internal Statistics:• Public Libraries http://www.lrs.org/data-tools/public-libraries/• School Libraries http://www.lrs.org/data-tools/school-libraries/ • Academic Libraries http://www.lrs.org/data-tools/academic-
libraries/