DATA SERVICES OVERVIEW

Tranz-Com Healthcare Solutions Pvt Ltd.,

• Introduction• Data Services• Service Spectrum

Contents

• Founded and operated by professionals who have more than 7 decades of combined experience. with offices in Mysore and Bangalore.

• Servicing US, UK and Australian Customers through Channel Partners.

• We are situated in the heritage city of India, Mysore, and IT hub Bangalore, Karnataka with more than 9000 sq. feet office space including both locations.

• Indigenous Training Centre.• Nearly 80% of our employees have

more than 5 years of experience.• State-of-the-art facilities with 24/7

operational capabilities.

Introduction

• Tranzcom provides various Back Office Services for the following industry segments

–Financial Institutions

–Healthcare Services

–Litigation Support Services (LPO)

–Corporate Document Indexing Services

–Retail

–Marketing Research

Data Services

Service Spectrum• Data entry and Processing Services• Forms Processing Services• Data capturing from financial and legal documents• Litigation Support Indexing Services • Order Processing Services• Image Processing Services• Document conversions for e-publication• Insurance Claims Processing• Market Research Forms Processing• Check Processing Services• Transaction Processing Services• Survey Processing Services• Data De-duplication Services

Data Capture Solutions:

•The value of Data increases when it is searchable and serviceable for various data mining and decision making activities.

•Paper documents, scanned images/pictures/reports, faxes, written forms still holds a considerable documenting form in most of the organizations. Hence an effective data capture service immensely helps every organization for better document management.

•Tranzcom realizes the importance of speed and accuracy with its data capture services and uses the best technology and resource training for continuous improvements.

•Tranzcom provides efficient data indexing, data capturing/entry and form processing services for both printed and hand written documents.

Data Mining Solutions:

•When the Data is organized, integrated with business information and analyzed with industry knowledge, the result is an excellent statistics useful for decisions and useful actions.

•Tranzcom capitalizes on its core IT strength and excellent data capture and organizing capabilities to provide various statistics and graphs for various customer requirements

Data Migration Solutions: •Data portability is a challenge with data coming from

different legacy systems and sources, finally being used with applications that are on completely different data models.

•Tranzcom is capable of building seamless and extremely accurate data porting routines and uses efficient inspection team for validations.

e-Learning Solutions:

•Customer education is gaining high importance in various service industries either for self helps or for using a product and e-learning is the most convenient media opted.

•Tranzcom is equipped to convert content in any form (word, excel, PDF, images) into any e-publication formats like XML, HTML, E-Book etc.,

•Support Services for F&A, Retail and Real Estate

•Trained resources in payment posting and reconciliation services for check payments. •Ability to understand different remittance details and appropriately match it to customer invoices.• Creating chargeback for unearned discounts•Trained in various exception handling.• AP statement conversions from paper form to electronic form• Insurance claim form processing•Data extraction from commercial, legal and corporate documents, typically details from Agreements, contracts, Sale deeds, Purchase orders, remittances, dispatch documents etc.,

Litigation Support Services for LPO•Resources with several years of experience in Document Indexing Services for LPO.•Ability to understand complex project instructions for specific data gathering relevant to the litigation. •Experience in both Objective and Subjective data coding (indexing).•Trained to create enhanced information from documents•Understands quick turn-around requirements in LPO and equipped to manage large volumes.•Can manage and organize huge volume of images and various inputs for a project and use them based on priorities set.

Data entry and conversion services (General Services)•Trained resources with typing speed of 50 WPM and above for quick data entry services. •Highly skilled resources in MS Excel and Access•Large volume forms processing (Applications, Survey forms, Product Listings, Resumes, bills and payments etc.,)•Invoice entries and product descriptions• Product listings and catalogues• Research documents from paper form to electronic form• Customer database and address entries

•DataCruise is a powerful workflow engine specifically designed keeping in view of various challenges involved in some of the complex data capturing needs. •The workflow can be set to a maximum of 6 stages either in sequential mode or parallel mode with each stage having maximum of 25 fields in combination of different data types (Alpha, Numerical, Alpha-Numerical, drop down menu, text and memo types)

Infrastructure…•Tranz-Com has a state of the art infrastructure •9000 Square Feet in two independent buildings•200 state-of-art plug and play workstations•Indigenous Training Centre•10 Mbps leased Internet Circuit with dual back-up•Adequate Power backup •Secured network with multi level firewall•Biometric access control and CCTV recording•CAT 5 networking with 1Gbps switched to the desktop•Modular interiors for ease of expansion•Rooftop food court and recreation facility

Why Tranz-Com ?

•Customer centric approach •Committed to customers success always•More than 7 Decades of experienced Leadership•Technical Competence to adapt to changing dynamics of the business•Multiple feedback points provides continuous information flow•Excellent communication channels & skills making for an easier interaction and communication between client and us•Process-orientation ensures consistency in the quality and deliverables of the Team•Experience in building large teams for BPO, KPO, IT & Government Services

Registered office:

Tranz-Com Healthcare Solutions Private Ltd.,

SPL-55, Hebbal Industrial Area

Mysore – 570 016

Karnataka, India

• Phone: +91-821- 4276627/4276626• MOBILE: +91-7259786999

• FAX: +91-821-4276628

• URL: www.tranzcom.co.in

• Email: Enquiry@tranzcom.co.in• pramod@tranzcom.co.in

Contact…