Data Oneself Help

8/13/2019 Data Oneself Help

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Dataone ConfigurationBridge Mode

Router modeType of CPEs/modems

Customer end requirements

Installaling USB driverTCP/IP setting in PC

Configuring CPEs

UTstar UT!""R#UUT Star UT !!"R#U $i%I&ua'ei MT(("/((#

Dare )lo*al DB+"(

&ua'ei $,+""!,

&ua'ei MT(-+

&ua'ei MT(""UTstar Type I

UTstar Type II

Configuring outloo. EpressConne0ting more t1an p1one

Configuring $i%i 0onne0tion in PC

Dataone ,00ount Management 23ogin/email pass'ord 01ange4C1anging login pass'ord

C1anging email pass'ordSMTP/P5P servers

Monitor your usage

Trou*les1ooting steps6erifying P1ysi0al line status

6erifying Conne0tion status and S7R

Using CPE diagnosti0/system logDiagnosing PCModem 0onne0tivitySlo' speed

5utloo. 0onfiguration issues

Configuring and using stati0 IP

%,8sIn outloo. epress I am a*le to re0eive t1e mails *ut not a*le to send t1e mails9

I 01anged t1e login pass'ord in Dataone administration site 2'''9dataone9in4 andafter t1at my Broad*and is not 'or.ing9

I am a Business 0ustomer 1aving our o'n P5P server or mails 'it1 o'n domain

*ut 'ant SMTP servi0e for relaying mails9

$1et1er *ro'sing is 0ounted as do'nload:I 'ant stati0 pu*li0 IP9

I am not getting desired speed9&o' to 0onne0t multiple 0omputers:

;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;

;;;;;;;;;;;;;;;;;;;;;;;;;;
http://www.dataone.in/http://www.dataone.in/


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Dataone Configuration

BS73 *road*and is *ased on ,DS3 te01nology and uses PPPoE proto0ol for

aut1enti0ation and a00ounting t1e user a00ess9 T1e CPE 2,DS3 Modem4 is multifeatured po'erful router9 It 0an *e 0onfigured in t'o modes9

Bridge Mode:

T1is is t1e default fa0tory setting9 In t1is mode t1e modem 'or.s as transparent Et1ernet

*ridge and t1erefore you need to run t1e PPPoE 0lient soft'are 2 for login aut1enti0ation4

on your PC/server9 $I7

)ate'ay

Server

;2PPPoEClient4

,DS3 3ine 2P1one 3ine4

$or.s as Transparent

*ridge 2%a0tory defaultsetting4

Pu*li0 IP

?@9@#9


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,SD3 line 2P1one line4

It is re0ommended to use t1e CPE in PPPoE router mode9 T1is

ma.es internal net'or. se0ured as t1e servers/PCs are notdire0tly eposed to pu*li0 Internet9 T1e CPE 1as got all t1e

advan0ed features li.e fire'all= IP a00ess lists= 6P7 pass

t1roug1= 7,T= Port for'arding '1i01 are required for any

Intranet9

Type of CPEs ( Modems) supplied by BSNL

+9 Type +> 5ne Et1ernet port one USB port ( Models:Huaei MT!""# Huaei

MT!!"# Huaei MT!!$# %are&lobal %B'"!# T""R$)* MT("" and DB+"(

do not 1ave USB ports9#9 Type #> 5ne Et1ernet port 5ne USB port $i%i 2Models: Huaei

+,'"",# T-""R$4!9 Type !> %our Et1ernet ports 5ne USB port9 2Models: Huaei MT!.'4

-9 Type -> %our Et1ernet ports 5ne USB port $i%i 2 Models: Huaei MT!.'

it/ i-fi module4

Customer E0d re1uireme0ts:

+9 BS73 3andline9

#9 Computer 'it1

i9 5perating system> 3inu/'in#"""/'in7T/$in @(/$in

?@9@#9


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+9 %or using USP port your PC s1ould 1ave USB port9 Conne0t USB 0a*le to

Modem at one end and to PC at ot1er end9 Insert t1e driver CD supplied along

'it1 CPE9#9 5pen t1e CDR5M folder and go to Driver9 Sele0t and 0li0. on folder named as

your 5perating system 2i9e9 %or $indo's 5S sele0t $indo's49

!9 $indo's users 0an simply dou*le 0li0. on Setup and follo' t1e 'iardinstru0tions9 $arnings 0an *e ignored if any9 T1e soft'are 'ill install t1e USB

driver and it 'ill 0reate one virtual 3o0al ,rea Conne0tion adapter9 T1e users of

3inu and Ma0 0an refer to t1e installation pro0edure given on CD9-9 Configure t1e TCP/IP properties of t1is ne'ly 0reated virtual 3,7 adapter

instead of t1at of eisting 3,7 adapter9 %or $in@9= go to C57TR53 P,7E3 F

7ET$5RG and sele0t TCPFsee t1e 7ame of t1e 'ireless driver and 0li0. on

Properties9 Refer TCP/IP 0onfiguration given *elo' in net se0tion9?9 $I7


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!9 )o to t1e 2P ,ddress ta* and C1e0. Speify a0 2P address and enter t1e IP

address +@#9+A(9+9+"" and su*net mas. #??9#??9#??9"

-9 )o to &ateayta* and enter t1e gate'ay IP address +@#9+A(9+9+

?9 )o to t1e %NS o0figuratio0ta* and enter Primery D7S as +@#9+A(9+9+9

A9 Cli0. ;


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!9 Sele0t 20ter0et Protool(TCP42P) and 0li0. on Properties*#9 Sele0t se folloi0g 2P address=and enter IP address +@#9+A(9+9+""= su*net

mas. #??9#??9#??9"= Default gat'ay +@#9+A(9+9+= Preferred D7S +@#9+A(9+9+9!9 Cli0. ;


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iv9 6erify t1at 3P243C2value as " / !?= Sele0t PPPoE4PPPo,under +,N setti0gs*

?* Enter t1e user0ame 2 i9e9 userHdataone4 and passord2 provided *y BS734 and

sele0t t1e 0onne0tion type as PPPoE LLC9

vi9 6erify t1at ,ut1enti0ation is set to P,P# 5*tain D7S automati0ally= Default route and7,T parameters are E0abled a0d 0li0. on,pply*

vi9 5n top menu 0li0. on Toolsand sele0t Mis2on left panel49 Cli0. on Sa?e @ Reboot*


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T Star T -"R$- +iA2 ( Type-22)

i9 5pen t1e *ro'ser and type t1e url1ttp>//+@#9+A(9+9+9

ii9 Type username admi0and pass'ord admi0in login 'indo'9iii9 Cli0. on t1e Interfa0e Setup on menu *ar and sele0t >20ter0et=9 See t1at t1e 6PI

value is " and 6CI value is !?9 Sele0t ISP as PPPo,4PPPoE* Enter username and

pass'ord 2given *y BS734 and 0li0. on Sa?e9

$i%i Se0urity Configuration>

i9 Cli0. on Interfa0e Setup and sele0t $ireless

ii9 Sele0t aut1enti0ation type $ep+#(Bits and enter +! digit .ey9 2 ou need to

0onfigure same .ey in your laptop/PC4
http://192.168.1.1/http://192.168.1.1/http://192.168.1.1/http://192.168.1.1/


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Huaei >MT!!$4MT!!"= CPE o0figuratio0

2$it1 t1is 0onfiguration= t1e t1ird party PPPoE soft'are installation is not required on

0ustomer PC9 5nly TCP/IP address setting 2,s per a*ove pro0edure4 is required49

i9 5pen t1e *ro'ser and type t1e url1ttp>//+@#9+A(9+9+9ii9 Type username admi0and pass'ord admi0in login 'indo'9

iii9 5n left panel= 0li0. on Home-8 +,N Setti0gs9


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iv9 3o0ate t1e parameter +a0 Typeand sele0t PPP*

v9 In net line sele0t Co00etio0 Typeas PPPoE*vi9 Sele0t t1e%efault Route >Ena*led=*vii9 S0roll do'n t1e s0reen and lo0ate ser Name and Passord fields9 Enter t1e

username 2 %or e9yHdataone4 and pass'ord provided *y BS7396iii Set t1e Ma idle time as desired *y you 2T1e Internet session 'ill dis0onne0t if

you are not using Internet for duration given 1ere9 Geeping less idle time is

re0ommended49i9 Cli0. on ,pply9

viii9 5n left panel sele0t Tools-8System Setti0gs9 Cli0. on Sa?e @ Restart*

%are &lobal %B'"! CPE o0figuratio0

2T1is 0onfigures CPE in PPPoE mode4


ii9 Type username admi0and pass'ord passordin login 'indo'9iii9 Cli0. on +,Non left panel9

iv9 3oo. for t1e 0onne0tion 'it1 6PI " and 6CI !? 2 pv0J"J!?4 and 0li0. on edit*utton9

v9 %ollo' t1e 0onfiguration 'iard9 Sele0t 0onne0tion type as PPP o?er Et/er0et

(PPPoE)9 6i9 Enter t1e PPP user0ame 2 i9e9 m.dasHdataone4 and passord2 provided

*y BS7349 Cli0. on Net and 0omplete t1e 'iard93eave ot1er settings default9
mailto:xyz@dataonemailto:xyz@dataonehttp://192.168.1.1/http://192.168.1.1/http://192.168.1.1/mailto:xyz@dataonehttp://192.168.1.1/


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vii9 Save and re*oot t1e modem *y 0li0.ing on >reboot=on left panel9

Huaei +,'"", +i-Ai CPE o0figuratio0



iii9 Cli0. on Setupon menu *ar and t1en 0li0. on P3C"on left panel9iv9 Sele0t t1e Conne0tion Type2 in drop do'n menu4 as PPPoE9

v9 Enter your user 0ame2 i9e9 m.das H dataone4 and passordprovided *y BS73 and0li0. on ,pply*


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Co0figure +i-Ai seurity ( 2mporta0t)

vi9 Cli0. on ,d?a0ed on Menu *ar and sele0t +ireless Seurity=9 Sele0t +EPand

ti0. t1e 01e0. *o E0able +EP seurity=9 Enter t1e En0ryption Gey as you desire 2

o0ly /eadeimal 0umbers i*e* '# $ 6# a# b##d#e#f4 and 0li0. on ,pply*


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vii9 7o' 0li0. on Tools on menu *ar= sele0t System Comma0dsand 0li0. on Sa?e ,ll9

E0abli0g %HCP ser?er o0 CPE:

CPE 1as got in*uilt D&CP server running9 If you 'is1 your PC or 3aptop to get

auto IP assignment from CPE9 ou need to Kust ena*le t1e D&CP in CPE9 %or t1is 0le0.on Setup on menu *ar and sele0t D&CP Configuration9 Sele0t t1e 01e0. *o Server 5n

and 0li0. on ,pply9 Save t1e 0onfiguration9 7o' if you ena*le D&CP in your PC it 'ill

automati0ally get t1e IP address and D7S server from CPE9

Huaei MT!.' CPE o0figuratio0



iii9 Cli0. on BasiFCo00etio0son left panel9


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iv9 if you are 0onfiguring t1e CPE first time= you need to delete t1e eisting P6C"9 %ort1is 0li0. on edit i0on 2I0on in t1e 0olumn Note4= s0roll do'n t1e page and 0li0. ondelete9

v9 7o' 0li0. on Ne and enter t1e 3P243C2value as " / !?= enter t1e user0ame 2 i9e9

m.dasHdataone4 and passord2 provided *y BS7349 Cli0. on ,pply9

vi9 Save t1e 0onfiguration *y 0li0.ing on Sa?e ,llon left panel9

Co0figure +i-Ai seurity ( 2mporta0t)

Cli0. on $3,7 on left panel and sele0t +EP= (ti0. t1e 01e0. *o49 Enter t1e +!digit $EP Gey as you desire 2o0ly /eadeimal 0umbers i*e* '# $ 6# a# b##d#e#f4 and

0li0. on ,pply* Save t1e 0onfiguration *y 0li0.ing on >Sa?e ,ll=9


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MT!"" CPE o0figuratio0:

+9 5pen t1e *ro'ser and type t1e url1ttp>//+@#9+A(9+9+9

#9 Type username admi0and pass'ord admi0in login 'indo'9

!9 Sele0t and 0li0. on ,TM Setti0gson left pannel9


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-9 3o0ate t1e parameter Co00etio0 typeand sele0t PPP

?9 In net line sele0t PPPoE*A9 S0roll do'n t1e s0reen and lo0ate ser Name and Passord fields9 Enter t1e

username 2 %or e9 yHdataone4 and pass'ord provided from 7IB and 0li0. on

Su*mit9L9 Cli0. on Sa?e a0d Rebooton left panel9

(9 %irst sele0t sa?eand 0li0. and Submit*T1en sele0t Rebootand Cli0. on Submit

again9

$it1 t1is 0onfiguration= t1e t1ird party pppoe soft'are installation is not required on

0ustomer PC9 5nly IP address setting 2 ,s per a*ove pro0edure4 is required9

TStar Type 2


ii9 Type username admi0and pass'ord admi0in login 'indo'
mailto:xyz@dataonehttp://192.168.1.1/http://192.168.1.1/http://192.168.1.1/mailto:xyz@dataonehttp://192.168.1.1/


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5n left panel 0li0. on >,d?a0ed setup=5n left panel 0li0. on >+,N=

6erify t1at 3P243C2value as " / !?

Cli0. on edit9


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6erify t1at 3P243C2value as " / !?Cli0. on net9


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Sele0t PPP o?er Et/er0et (PPPoE4

Sele0t t1e en0apsulation mode as LLC4SN,P-BR2%&2N&Cli0. on net


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Enter t1e user name and pass'ord

Cli0. on net


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Cli0. on net9

Cli0. on save on save

Cli0. on save and re*oot9


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T1e modem 'ill ta.e # min to re*oot 9

TStar Type 22


ii9 Type username admi0and pass'ord admi0in login 'indo'

5n left panel 0li0. on >,d?a0ed setup=5n left panel 0li0. on >+,N=


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6erify t1at 3P243C2value as " / !?Cli0. on edit9


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6erify t1at 3P243C2value as " / !?

Cli0. on net9


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Sele0t PPP o?er Et/er0et (PPPoE4

Sele0t t1e en0apsulation mode as LLC4SN,P-BR2%&2N&Cli0. on net


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Enter t1e user name and pass'ord

Cli0. on net


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Cli0. on net


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Cli0. on save on save


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Cli0. on save and re*oot9

Co0figuri0g ;utloo9 Epress for %atao0e Email:

5pen 5utloo. Epress F Cli0. on ToolsF Cli0. on ,ou0tsF Cli0. on MailF Cli0. on

,dd Cli0. on Mail F %ill %isplay Name> e9g9 , G S1arma F Cli0. on Net F %ill E-

mail address> e9g9 a.s1armaHdataone9in F Cli0. on NetF Sele0t My In0oming Mail Serveris a P;PServer F %ill - 20omi0g Mail (P;P# 2M,P or HTTP) Ser?er:smma9dataone9in

F %ill ;utgoi0g mail (SMTP) Ser?er> smra9dataone9in F Cli0. on NetF %ill ,ou0t

0ame> e9g9 a.s1armaHdataone9inF Unti0. Remember passordF Cli0. on Net F Cli0.

on Ai0is/F Sele0t t1e ,00ount 0reated and Cli0. on PropertiesF Cli0. on Ser?ers F Ti0.

My Ser?er re1uires aut/e0tiatio0F Cli0. on ,pplyF Cli0. on ;< F Cli0. on Close*

Co00eti0g More t/a0 o0e P/o0es4Aa parallel to %atao0e Co00etio0.

,s s1o'n *elo'= t1e multiple p1ones 0an *e 0onne0ted using splitters9 7o p1one/%a

s1ould *e 0onne0ted *efore splitter9
mailto:[email protected]:[email protected]


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2+4 P1one So0.et 2#4 P1one 2!4 P1one 2-4 R++ Tel Ca*le 2?4 Splitter 2A4 R++ Tel

Ca*le 2L4 R++ Tel Ca*le 2(4 P1one a0. 2@4 MT(""

+i-Ai Co0figuratio0 i0 PC4Laptop

T1e a*ove CPE 0onfiguration ma.es 'ifi se0ured net'or. so no *ody else s1ould *e

a*le to a00ess Internet t1orug1 your 0onne0tion9 &en0e you need to 0onfigure same $EP.ey in your PC/3aptop '1i01 you 1ave entered in CPE 'ifi se0urity 0onfiguration9 %or

t1is go to t1e properties of $i%i 0onne0tion= sele0t t1e ta* +ireless Netor9s9 T1en

sele0t t1e 'ifi net'or. name 2 more t1an one net'or.s may *e present in your area=

identify your net'or. *y SSID name '1i01 is 0onfigured in modem9 7ormally t1e CPEmodel name 2 i9e9 $,+""!,4 is fa0tory default SSID setting4 and 0li0. on Properties*3oo. for field Data En0ryption and net'or. ID= sele0t $EP as Data En0ryption and enter

t1e net'or. ID '1i01 you 1ave entered in CPE 0onfiguration as En0ryption Gey9T1ese steps may *e different for different 0lient $i%i 1ard'are/soft'are9 T1e

s0reen s1ots of a typli0al eample are given *elo'9


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Dataone Account administration

'* Ho to /a0ge t/e logi0 2% passordD

+4 5pen t1e *ro'ser and log on to 1ttp>//'''9dataone9in and 0li0. on Dataone

,00ount ,dministration lin. and go to t1e option for 01anging t1e pass'ord9
http://www.sancharnet.in/dataoneredirect.htmhttp://www.sancharnet.in/dataoneredirect.htmhttp://www.sancharnet.in/dataoneredirect.htmhttp://www.sancharnet.in/dataoneredirect.htm


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* C/e9 for Co00eti?ity betee0 PC a0d Modem*

5pen Internet eplorer open CPE 0onfiguration page 1ttp>//+@#9+A(9+9+9

In 0ase t1e page does not open t1en verify t1at

a4 USB or 3,7 3ED 2as. 0ustomer '1et1er 3,7 or USB port is utilied4 isglo'ing on modem9

*4 C1e0. t1at t1e 0orresponding 3,7 0onne0tion on PC is not disa*led9 2)o to

0ontrol panel or 0li0. on 3,7 i0on to .no' t1e status4904 5pen D5S prompt and type OPing +@#9+A(9+9+

If it responds to t1e ping 0ommand 2as. 0ustomer to read t1e s0reen output4

t1en Q

C1e0. t1at proy is not 0onfigured in Internet eplorer9 If still t1e page doesnot open= re*oot t1e CPE on0e *ut if after doing t1at also if page does not

open= t1en get your servi0e engineer to 01e0. t1e 0omputer9

d4 If ping to +@#9+A(9+9+ fails Q)o to D5S prompt and

i9 C1e0. IP address 0onfiguration of t1e 3,7/USB port *y giving0ommand9

C: ipo0fig Fall2%or 'inp #"""4

C:i0ipfg2for $in@(/@? PCs4

ii9 If IP address and gate'ay are 0orre0tly 0onfigured t1en 01e0. t1e 3,7

port 'or.ing *y giving

C:arp Fa 2it s1ould display information similar to as given *elo'4

C:%oume0ts a0d Setti0gsdgm0s8arp -a

Interfa0e> +@#9+A(9+9+"" "+"""-Internet ,ddress P1ysi0al ,ddress Type

+@#9+A(9+9+ """#--"feAa* dynami0

2if it does not s1o' t1is .ind of information t1at means eit1er modem is faulty or3,7 or USB port is faulty9 C1e0. t1e 3,7 0ard 'or.ing *y

a9 Pi0g '$G*"*"*'and *9 Pi0g '6$*'!*'*772IP 0onfigured on PC4 4

Some times t/e 20terfae gets /a0ged after soft restart* Sit/ off a0d sit/

o0 modem first a0d t/e0 PC a0d try agai0* Still if it does 0ot or9 t/e0 try Aatory

reset of modem a0d still if does 0ot s/o t/e arp table as9 BSNL to replae t/e

modem a0d t/e0 /e9 agai0* 2f after /a0gi0g t/e modem also it is 0ot s/oi0g t/e

arp table t/e0 /e9 L,N4SB port a0d dri?er (Call omputer ser?ie e0gi0eer)

If it is s1o'ing t1e arp ta*le *ut still not pinging or pinging 'it1 pa0.et loss9 T1enmost pro*a*ly t1e PC is infe0ted 'it1 virus9 %or t1is first isolate t1e PC if more PCs are

0onne0ted and see if it improves9 C1e0. t1e 3,7 statisti0s= if t1e sent and re0eive *ytes

are in0reasing at very fast rate even if you are not *ro'sing9 %or doing t1is
http://192.168.1.1/http://192.168.1.1/


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20 +i0 7P:Cli0. on 3,7 or USB 2as ,ppli0a*le4 0onne0tion i0on and see t1e display

of send and re0eive *ytes9

20 +i06!46I> )o to D5S prompt and give

C:0etstat Fe2Repeat t1e 0ommand again and again and see if num*er of sent

*ytes in in0reasing too fast even if 0ustomer is not using Internet4

In 0ontrast

If sent *ytes are not in0reasing at all t1at means PC is not sending t1e data9If re0eive *ytes are not in0reasing at all= t1at means response is not 0oming from modem9

.* 2f you /a?e /a0ged t/e passord i0 %atao0e aou0t admi0istratio0 site# if so

modify a0d put t/e same passord i0 PPPoE o0figuratio0 of t/e modem*

I* 2f modem o0figuratio0 page(/ttp:44'6$*'!*'*') ope0s t/e0 F

a9 C1e0. t1e +,N o00etio0 status in modem9 See t1at t1e P6C0onfigured as PPPoE is up and t1e pu*li0 IP is allotted9

*9 C1e0. t1e SNR margi0 2for upstream and do'nstream *ot14 and

CRC/%EC errors9 T/e SNR margi0s s/ould be more t/a0 '$9

If P1ysi0al line 2,DS3 lin.4 is not 5G t1e 0ase may *e made over to BS73 'it1

spe0ifi0 remar.s> 3in. Blin.ing or S7R lo' 2$it1 6alues4

* 2f t/e +,N (PPPoE ) is 0ot i0 o00eted state t/e0 ?erify for PPPoE ser?er

o00eti?ity or ,ut/e0tiatio0 issue*

i* 20 MT!""4MT!!$ use %iag0osti tool*

ii* 20 MT!!"4MT!.'4+,'"", use System Log*

MT!""4MT!!$ %iag0osti output a0d i0terpretatio0: ()o toStatus -8 %iag0ostis*Sele0t t1e P3C'1i01 is 0onfigured as PPPoE)

Testing Ethernet connection PASS

Testing ADSL line for sync PASS

Testing Ethernet connection to ATM PASS

ATM Connection Test

Testing ATM OAM segment ping FAIL

Testing_ATM OAM end to end ping FAIL

ISP Connection Test

Testing PPP server connectivity ( fail indicates problem betweenDSLAM & BRAS or DSALM port fault!

PASS


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Testing PPP server session ( "ail indicates Radius ser#er problem! PASS

Testing athentication !ith server ( "ail indicates wron$ password! PASS

"alidating assigned IP address #$%$&%'##%&(# PASS

Internet Connection Test

Ping defalt gate!ay #$%$&%'&)%' PASS

Ping Primary Domain *ame Server (fail indicates D%S ser#erproblem!

PASS

Some times all t/e 2ISP 0onne0tions tests4 fail e?e0 if t/ere is 0o problem# i0

t/at ase t/e modem s/ould be sit/ed off a0d sit/ed o0 a0d retested before

rea/i0g t/e o0lusio0*

Syslog out put of MT!!" ( &o to Status -8 Log)

Jan 0100:00:05

syslog: im:Changed iplan IP address to 192.168.2.1

Jan 0100:00:22

syslog: AD! "raining

Jan 0100:00:##

syslog: AD! !in$ %p Dn&%p 20#8&256'(ps )*.D+", ( ADSLLine sync PASS)

Jan 0100:00:#-

ppp: PPP triggered start

Jan 0100:00:50

ppp: PPP !CP reahes open state ( PPPoE sererconnectiity PASS)

Jan 01

00:00:50

ppp: PPP tart C/AP athentiation

Jan 0100:00:50

ppp: PPP athentiation ail ( !sername"#assword wrong)

Jan 0100:00:50

If aut1enti0ation is passed follo'ing additional lines 'ill

appear

syslog: im(a$end:Changed r1#8340 IP address to59.92.155.235

Jan 0100:00:50

ppp: PPP IPCP reahes open state

System log of MT!.' ( &o to Status -8 System log

+n ,& ,-./0.&' syslog. im_1ac2end.3hanged ppp4, IP address to ,%,%,%,

+n ,& ,-./0.(& ppp. PPP manally start

+n ,& ,-./0./' ppp. PPP L3P reaches open state ( PPPo ser#er connecti#it is passed!

+n ,& ,-./0./' ppp. PPP Start 35AP athentication

+n ,& ,-./0./& ppp. PPP athentication fail ( 'ser id or password wron$!

+n ,& ,-./0./& ppp. PPP Stop


36/42

System Log of +,'"", ( &o to Status-8System log)

DS3 in Syn0

DS3 Carrier is up

pppd #9-9+ started *y root= uid ")ot 0onne0tion> (@##

Saved Session ID> "Conne0ting PPPoE so0.et> "">e">f0>!@>@#>-A (@## nas" "+"""d!L(

Default ,symmetri0 MTU for ppp" +?""

Conne0t> ppp" nas" 2 Conne0t 'ill fail

ppp"$,7 IP address ?@9@#9+A!9##@

$,7 gate'ay ?@9@#9+A"9+

primary D7S address #+(9#-(9#??9+-?se0ondary D7S address A+9+9@A9A@

PPPoE Conne0t 'it1 IP ,ddress ?@9@#9+A!9##@PPPoE Conne0tion Su00essfully Esta*lis1edPPPoE Conne0t 'it1 )ate'ay IP ,ddress> ?@9@#9+A"9+

If PPPoE server 0onne0tivity fails t1en inform BS739If aut1enti0ation fails t1en

i9 6erify t1e pass'ord *y login to dataone administration page t1en

re0onfigure t1e modem9ii9 Still if it does not 'or. inform BS739

G* Li0e is ;


37/42

#9 See if t1e 0omputer is infe0ted 'it1 virus 2refer PCModem 0onne0tivity step49

!9 Refer t1e topi0 Ooptimie your Dataone speed to .no' more a*out fa0tors '1i01

affe0t speed9

C. %utlook Eress configuration and mail issues.

'* 2f you are 0ot able to se0d a0d reei?e mails at all*

+9 6erify '1et1er you are a*le to open mail in '''9dataone9in site9 If not t1en

inform BS73 'it1 error details9

#9 If you are a*le to open your mail *o in '''9dataone9in= t1en verify t1atoutloo. epress 0onfiguration is done properly 2 ea0tly as given in t1is

do0ument49

$* if you are able to reei?e t/e mails but 0ot able to se0d t/e mails9

Many times 0ustomer 0onfigure multiple email ids in t1e outloo. epress and t1en0omplain t1at out going mail is not 'or.ing9 T1is 1appens *e0ause t1e default

a00ount set in t1e outloo. is of 1is previous ISP 26S73/Tou01tel et094 and sin0e

1e is a00essing Internet from Dataone= t1ose ISPs *lo0. t1eir SMTP a00ess9 Int1is 0ase you need to set Dataone a00ount as default in outloo. epress properties9

!* 20 Some omplai0ts espeially from users of 0et.i0dia mail# it is found t1at

outgoing mail does not 'or. *e0ause of some issues in MT("" modem9 In t1is 0ase as.

BS73 to 01ange t1e modem9

D. C'ecking PPPoE connection status and LE *uality (S+#arameters)$

5pen modem 0onfiguration page &ttp>//+@#9+A(9+9++9 In $,+""!,> )o to Status F Conne0tion status and verify t1at P6C 0onfigured

for PPPoE s1o's 0onne0ted and IP address is displayed9

Description

Type IP State OnlineDisconnect6eason

PC) pppoe#$%$&%'-(%&&

$Connected

'hr /0min/)sec

*7A

%or verifying t1e S7R parameters go to Status-8Modem Status9 See t1e values ofS Margi0and %S Margi0

#9 In MT(""/(("/MT((#> T1e 0onne0tion status and S7R values for upstream anddo'nstream are displayed on 1ome page itself 21ttp>//+@#9+A(9+9+49 %or

0onne0tion status see t1e IP address allotted against t1e P6C 0onfigured as

PPPoE9
http://www.dataone.in/http://192.168.1.1/http://192.168.1.1/http://192.168.1.1/http://www.dataone.in/http://192.168.1.1/http://192.168.1.1/


38/42

!9 In MT (-+ > )o to Basi -8 Ser?ie i0formatio0and verify t1e P6C 0onfigured

for PPPoE s1o's 0onne0ted and pu*li0 IP and gate'ay information is s1o'n9

%or verifying t1e S7R parameters go to Basi-8System 20formatio0and see t1eS7R up/do'n and CRC up/do'n9

Configuring and using Static P

T1e BS73 *road*and 'or.s on PPPoE aut1enti0ation and t1e IP address=

)ate'ay D7S is allo0ated and assigned from BR,S server9 If you su*s0ri*e t1e stati0

IP address= t1e allo0ated IP is asso0iated 'it1 login name and t1erefore every time youlog in to *road*and= same IP 'ill get assigned to your modem 2CPE49 T1erefore you do

not try to 0onfigure t1e given stati0 IP address on Et1ernet interfa0e of your Server or$,7 port of )ate'ay router or CPE2modem49

If you 'is1 t1at t1e given stati0 IP *e assigned to your Server Et1ernet Interfa0eor $,7 port of your router/fire'all/6P7 server= you need to 0onfigure CPE in *ridge

mode 2reset to fa0tory default setting49 But in t1is 0ase you need to 1ave PPPoE 0lient

soft'are on your server/ router/fire'all/6P7 server as t1e 0ase may *e and 0onfigure t1ePPPoE user name and pass'ord9

ou 0an use t1e CPE in PPPoE router mode and still you 0an ma.e yourservers/appli0ations '1i01 are in private 3,7 from pu*li0 Internet9 %or ena*ling t1is you

0an use t1e Port %or'arding 2 D7,T4 feature availa*le in t1e CPE9 $it1 t1is feature t1e

in0oming TCP/IP or UDP requests 0an *e uniquely mapped to private IP address ofserver on '1i01 t1e appli0ation is running9

,ppli0ation S0enario using stati0 IP>

+9 CPE in Bridge mode>

&ua'ei

,DS3CPE

PC>)ate'ay

Server

;2PPPoEClient4

,DS3 3ine 2 P1one 3ine4

$or.s as Transparent

*ridge 2%a0tory default

setting4

Stati0 Pu*li0 IP

?@9@#9


39/42

#9 CPE in PPPoE router mode>

,SD3 line 2P1one line4

It is re0ommended to use t1e CPE in PPPoE router mode9 T1is ma.es internalnet'or. se0ured as t1e servers are not dire0tly eposed on pu*li0 IP9 T1e CPE 1as got all

t1e advan0ed features li.e fire'all= IP a00ess lists= 6P7 pass t1roug1= 7,T= 6irtual

server '1i01 are required for any Intranet9

Co0figuri0g Port forardi0g i0 MT !!$

)o to,d?a0ed -83irtual Ser?er* T1e virtual server is same as port for'arding9 ou

0an modify t1e eisting virtual server entries or 0reate ne' entries9

; PPPoE 0lient is in*uilt in $I7

?@9@#9 +@#9+A(9+9+

D7S> +@#9+A(9+9+


40/42

Co0figuri0g Port forardi0g i0 +,'"",

)o to ,d?a0ed-8Port forardi0g9 Sele0t t1e appli0ations '1i01 you 'ant to *e

a00essi*le from outside9 Sele0t t1e private IP address on '1i01 your server is 0onne0ted

for t1ose appli0ations9 ,dd t1e rules and save t1e 0onfiguration9


41/42

Configuring Port ,orwarding in -/01

)o to ,dvan0ed F7,T F 7,T Entries9 T1e popular appli0ations are already listed9Cli0. on 7ote i0on and edit t1e status 2 s0roll do'n t1e page to edit49 ou 0an 0reate your

o'n entries *y 0li0.ing on 7e' i0on9

2 Port forwarding is not aailable in -/33 "DB13/

44444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444

,A5s.

'* 20 outloo9 epress 2 am able to reei?e t/e mails but 0ot able to se0d t/e mails*

a4 Pro*a*ly you 1ave not 0onfigured dataone email in your 5utloo. Epress9

*4 ou 1ave 0onfigured multiple Email a00ounts 2 e9g9 6S73 mail a00ount4 in your 5utloo.Epress and default a00ount for outgoing mail is ot1er t1an Dataone Mail a00ount9 Some

ISPs do not allo' t1eir SMTP a00ess from net'or. of ot1er ISPs9 T1erefore you s1ould

ma.e Dataone Mail as default a00ount for all outgoing mails so t1at t1e outgoing mail

s1ould go using dataone email id904 5ur SMTP server needs aut1enti0ation9 Ma.e sure you 1ave ti0.ed t1e My server needs

aut1enti0ation in a00ount properties '1ile 0onfiguring t1e 5utloo. Epress9


42/42

$* 2 /a0ged t/e logi0 passord i0 %atao0e admi0istratio0 site (*datao0e*i0) a0d

after t/at my Broadba0d is 0ot or9i0g*

Please see t1e pro0edure for 01anging t1e login pass'ord at first page9 ou need

to modify t1e login pass'ord in your modem also9

* 2 am a Busi0ess ustomer /a?i0g our o0 P;P ser?er or mails it/ o0 domai0

but a0t SMTP ser?ie for relayi0g mails*

BS73 does not provide SMTP relay servi0e for mail IDs of ot1er t1an Dataone9in or

San01arnet9in domain9

.* +/et/er brosi0g is ou0ted as do0loadD

,ny data tramsfer '1et1er it is *ro'sing= mail= 01at= voi0e et0= is 0ounted as

do'nload and similarily upload also9 Gindly refer t1e tariff details for free data

transfer limt and in0remental usage 01arges for your dataone plan9 It is advised to .eepyour PC se0ured and free from virus and spy'ares to avoid un'anted data transfer9

I* 2 a0t stati publi 2P*

5ne stati0 IP 'ill *e given if you su*s0ri*e *usiness?""" or Business @""" plan9

* 2 am 0ot getti0g desired speed*

,part from *ad ,DS3 line t1ere are several fa0tors '1i01 affe0t Internet speed *adly espe0ially

'1ile a00essing International sites9 Even t1oug1 PC may is latest *ut $in@(/#"""/7T 1ave

te01ni0al limitation to support speeds a*ove #"" G*ps9 T1e virus/spy'are infe0ted 0omputers are

most 0ommon reasons to frustrate you9 %or more details log on to '''9*anagloretele0om90om

and refer our do0ument on optimise your dataone speed9

G* Ho to o00et multiple omputersD

If you 'ant to s1are t1e 0onne0tion among more t1an one 0omputer9 ou Kust need to 0onne0t t1e

output of CPE 2 3,7 0a*le4 to a &UB/3,7 s'it01 instead of PC9 5nly t1ing is t1at if 3,7

s'it01/ &UB does not 1ave uplin. port you 1ave to repla0e t1e 3,7 0a*le 'it1 a 0ross 3,7

0a*le9 Configure TCP/IP settings in all t1e PCs 'it1 IP address in t1e range 2+@#9+A(9+9# Q

+@#9+A(9+9#??4 and default gate'ay as +@#9+A(9+9+9 ou may use D&CP feature if you 'is1

automati0 IP assignment9 Refer CD do0umentation provided along 'it1 CPE for more details9

Dateone &elp 7um*er> +(""-#-+A""

Email> *angaloreJ**Hdataone9in
http://www.dataone.in/http://www.banagloretelecom.com/mailto:[email protected]://www.dataone.in/http://www.banagloretelecom.com/mailto:[email protected]

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