Data Erasure Solutions and Services · Solutions and Services. Our Experience • Engineering Team...

1

Data Erasure

Solutions and

Services

Our Experience• Engineering Team with over 20 years of storage

industry experience

• Over 16 years of storage product development as Extreme Protocol Solutions

• Our background is in protocol test and development software and appliances for testing Fibre Channel, SCSI, SAS iSCSI, ATA and SATA peripherals. Our products are used by all major storage manufacturers, system integrators and OEM's to develop and test their solutions. This background sets us apart from the competition.

• We are the only erasure software company that manufactures a full line of Erasure Appliances

• We are the only erasure software company that is an on-site erasure service provider

Our Mission

Our mission is simple: provide the

highest quality products, the fastest technical

support turn-around and maintain customer

satisfaction. Our company exists because

of our customers. Customer requests and feedback

drive our development efforts and continue to

push us to provide a better

solution that is versatile enough to meet the

requirements of our diverse customer base.

About Us

2Extreme Protocol Solutions, Inc.

www.EnterpriseDataErasure.com

History



1996 Developed Enterprise Storage Test and Development Software

1999 Incorporated as Extreme Protocol Solutions Inc.

1999 Extreme SCSI is Released

2000 Extreme Manufacturing and Scriptgen are Released

2001 Extreme Performance is Released

2002 Extreme Development System is Released

2005 Extreme Field is Released and our Test Appliance Line is Introduced

2007 XErase is Released. Erasure Appliance Line Introduced

2008 mimiX Target Emulator Released

2010 Ultra Portable Erasure Appliance Introduced

2012 Ultra Portable Gen2 and Lockdown Secure Transport Introduced

2013 EraseSURE Validation Software and PreScreen Appliance Released

2014 Imaging and Erasure Automation Software Released Released

2015 XTrack Cloud-Based Inventory Tracking Released

2015 X-RMA Small Volume Erasure Appliance Introduced

2015 X-Image Imaging Automation Software is Released

2016 XErase Mobile is Released with Integrated Erasure Appliance

Customers



Competitive Advantages



We AreA Storage Engineering Company whose test and development products

are used by drive manufacturers and OEMs

We AreA Hardware Manufacturer, Software Manufacturer and an On-Site

Service provider.

We Are

Innovators with Industry unique software features such as our Physical Interface, Graphical Report and label design, Customizable Device

Grading, Graphical Database Mapping …

We Are Incredibly fast with technical support and feature request turn-around making your team adaptive and responsive.

We AreExperts in automation and can increase the efficiency of your process,

reducing asset touches and consolidating functionality.

We AreAble to act as an engineering extension for your team whether they are

on-site, in-house or during a customer presentation.

Extreme Protocol Solutions, Inc.

www.EnterpriseDataErasure.com 6

Our Offerings

SolutionsPortable Erasure Appliances (on-site)

Octane Erasure Appliances (in-house)

Ultra-Portable Erasure Appliances (on-site)

Custom Solutions (in-house / on-site)

X-RMA Erasure Appliance

XErase Mobile Appliance

XErase (Enterprise Data Erasure)

ServicesOn-Site Data Destruction

Data Destruction Consultation

Process Flow Automation

Storage Test & Development



Portable Erasure Appliances

Features

• Direct connect to SAS, Fibre Channel, SCSI andiSCSI storage arrays simultaneously.

• Custom configured to your requirements with6/12Gb SAS, 8/16Gb Fibre Channel and SCSI.

• Erase thousands drives in the same amount of time it takes to erase one.

• Industry unique Physical Interface to minimize operator error in large erasure configurations

• Industry unique customizable reports- Secure PDF, HTML, XML, CSV, TEXT- Automated label printing and database export (CSV, XML)

• Upload on-site erasure data to your database with the click of a button.

• Foam-filled shipping/checked baggage case for easy transport.



Ultra Portable Erasure Appliances

Features

• Custom configured to your requirementswith 6/12Gb SAS, 8/16Gb Fibre Channel or SCSI.

• Erase up to 480 drives simultaneously

• Foam-filled briefcase for easy transport






Mobile Erasure Appliances

Features

• Erase up to 32 devices simultaneously

• Erase IOS, Android and Blackberry Devices

• Update IOS devices to latest version






X-RMA Erasure Appliance

Features

• Erase Fibre Channel, SCSI, SAS and SATA

• Touch Screen Interface for ease of use

• Erase up to 11 devices simultaneously.






Custom Erasure Solutions

Features

• Custom built to match the storage specifications of the target data center.

• Configurable via point and click interface

• Update files ensure all sites are identically configured

• Industry unique Physical Interface to minimize operator error and increase ease of use.


• Local or networked logging and report generation

• Industry unique physical interface matches

your exact storage config

• Support for several workspaces for easy

transitions between configurations

• Automatic slot assignment and precise

device location to reduce user errors

• Control at the global, array or drive level

• Full Plug and Play Support. No waiting for

erasure batches to complete

• Protocol Specific Erasure Methods

• SSD Specific Erasure Methods

• Serial Number or timeframe results lookup

and zipping for support use

• Certification HASH encoded log files

for tamper-proof results

• Secure, Detailed Erasure Certificates



Physical Interface



Octane Erasure Appliances

Features

• 6 or 12 Gigabit SAS Internal Point to Point architecture available in 8, 16, 24 and 48 Port configurations.

• Expandable external connectivity to anycombination of SAS, FC and SCSI arrays.

• Custom trays feature• Support for *1.8”, 2.5” and 3.5” SAS/SATA hard drives or SSDs. • Integrated mid-plane with 5V and 12V fuses to prevent backplane shorts• Tool-less design for ease of use.

• Automated database injection and querying for increased accuracy and automation.

• Industry unique Physical Interface to minimize operator and improve usability

*requires 1.8” to 2.5” adapter



Octane Interface



Customizable Drive Grading

• Create grade profiles that meet

each individual resale need.

• Customize settings for over 80

health metrics. More than any

other product on the market.

• Grade pre-erasure to avoid

erasing unwanted drives.

• Grade post-erasure to guarantee

erasing all drives but weed out

poor quality product.

• Use both pre and post to see if

the asset quality changed during

the erasure process.

• Reduce your RMAs and improve

your market reputation by selling

better quality product.



Database Configuration

• MYSQL and SQL Compatible

• Point and Click Configuration

• Hash Option for Security

• Completely automated once the

database is configured.

• Create or modify asset entries in

multiple tables at once.



Pre/Post Erasure Scripting

• Design scripts that parse files or databases and populate variables for dynamically controlled, centralized

decision making.



Visually Customized Reporting



Visually Customized Labels



Customized QR Codes



Create Custom Wipe Profiles

• Custom point and click scripting for file parsing, firmware updating etc.

• Can be remotely monitored/controlled

• Fully Automated erasure, logging and reporting

• Detailed System Inventory and health check diagnostics for maximum resale dollar value

• Industry unique customizable reports

- Secure PDF, HTML, XML, CSV, TEXT

- Automated label printing and database export (CSV, XML)

• Local or networked logging and report generation

• Dynamic Driver Loading, Software Updating and Configuration

• Circumvents BIOS and OS Freeze Lock on laptops and desktops

• RAID Pass through for direct physical drive erasure and serial number capture

• Certification HASH encoded log files for tamper-proof results

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PXE Boot Erasure



System Manufacturer : Hewlett-Packard

System ProductName : HP Pavilion dv7 Notebook PC

System SKU : A6W99UA#ABA

System UUID : 33453930-3039-3034-3239-393531314531

System Version : 0690210000204620000620100

System Serial Number : 2CE1502JT9

System Memory : 16.00 GB

Processor : 1 @ Intel(R) Core(TM) i5-2450M CPU _ 2.50GHz (2 core) / BFEBFBFF000206

Memory : 1 @ 8.00 GB (1333 MHz) Micron Technology 16KTS1G64HZ-1G6E1 SN 36765C2

Memory : 1 @ 8.00 GB (1333 MHz) Micron Technology 16KTS1G64HZ-1G6E1 SN 36765C4

Video Adapter : 1 @ Radeon (TM) HD 7470M

Video Adapter : 1 @ Intel(R) HD Graphics Family

Flash Reader : 1 @ Realtek PCIE CardReader

Storage Controller : 1 @ Intel(R) Mobile Express Chipset SATA AHCI Controller

Network Device : 1 @ Realtek PCIe GBE Family Controller

Network Device : 1 @ Intel(R) Centrino(R) Wireless-N 1030

USB Controller : 1 @ Renesas Electronics USB 3.0 Host Controller

USB Controller : 2 @ Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host C

Management : 1 @ Intel(R) Management Engine Interface

Multimedia : 1 @ High Definition Audio Controller

Screen Condition : Dead Pixels

Case Condition : Dented

Keyboard Condition : Excellent

Keyboard Language : United States

Pointer Control Condition : Excellent

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System Inventory Capture



User Prompted Fields with Canned Selection Options



XErase Technical Specification

It should be noted that erasure times can vary greatly based on protocol, physical connection (point to point, expanded, arbitrated loop) manufacturer, model, capacity, spindle speed and even firmware revisions within the same exact drive. These are actualerase times performed on the models listed specifically for this presentation.

Capacity Protocol Vendor Model RPM Time Per Pass Time Per Pass

Point to Point Expanded (MSA60)

73GB SAS HP DG072A3515 10000 17m N/A

146GB SAS HP DG146ABAB4 10000 47m N/A

146GB SAS HP EG0146FAWHU 10000 26m N/A

160GB SATA SEAGATE ST3160815AS 7200 29m 1h 24m

250GB SATA SEAGATE ST3250412CS 5900 47m 2h 2m

300GB SAS HP EG0300FAWHV 10000 50m N/A

320GB SATA SEAGATE ST3320311CS 5900 1h 2h 24m

500GB SATA SAMSUNG HD502IJ 7200 2h 2m 4h 31m

500GB SATA WD WD5002ABYS 7200 1h 27m 4h 5m

500GB SATA HITACHI HDS725050KLA360 7200 2h 52m 4h 6m

500GB SATA HITACHI HDS721050SLA330 7200 1h 35m 4h 5m

750GB SATA HP GB0750C4414 7200 2h 48m 6h 35m

1TB SATA WD WD1002FBYS 7200 2h 47m 6h 31m

2TB SATA WD WD2003FYYS 7200 4h 57m 9h 17m

2TB SATA WD WD2000FYYZ 7200 4h 3m 8h 45m

3TB SATA WD WD3000FYYZ 7200 4h 25m 11h 36m

Actual Customer Yield Example



Sample Erasure Times \ Yields

It should be noted that yields will vary based on age and quality of the product being erased and tested as well as the stringency of the screening process used.



Imaging / Process Automation

• Administrator Configures PXE Profiles by whatever means makes sense to the process (ex: by customer, by

product type etc.)

• PXE Profiles can optionally be selected by operator or controlled via pre-erasure scripting (ex: via database)

• PXE Profiles can optionally prompt operator for physical audit and cosmetic information.

• PXE Profiles determine if / what type of component burn-in test is to be performed

• PXE Profiles determine if imaging is to be performed, what image will be used and what applications (if any)

are to be installed.

• System information and erasure results are uploaded to SQL or MYSQL database



Imaging / Process Automation

Operator plugs asset into network, turns it on and hits F12

Operator is optionally prompted for profile or system condition?

Keyboard and/or Burn-In Test is run on (if enabled)

Profile or Database selected Erasure Method is launched.

Could be diagnostics only. Database updated with asset information and erasure results.

Erasure Success

NO

Database updated with asset information and erasure results. Drive is partitioned, imaged and drivers are dynamically injected

Application Folders and Files are copied to imaged system and

system is automatically rebooted.

Applications are installed without user interaction and system is

placed in audit state for operator.

Operator seals image and asset is ready for out of box experience.



PXE Configuration



Burn-In Test Configuration



Imaging / Application Installation



Dynamic Driver Injection



Database Configuration



Report Configuration



Client Side – Profile Selection

Profile selection provides you with the ability to create business controls based on contractual needs. It insures against errors by limiting your technicians to only those features you want active. It also allows you to more efficiently process your assets by automating the full functionality of License Server.



Client Side – System Condition Input

System condition prompts provide for physical auditing of the assets. Your Tech’s can capture pertinent information and record the physical condition of the asset on a itemized basis. All information is captured and able to be included in all reporting to your customer. It can also be dynamically injected into your existing database.



Client Side – Keyboard Test

Checking the keyboard test required option forces the technician to test every key on a laptop as well as trackpad, point stick and all buttons.



Client Side – Burn-In Test

By enabling the customizable “Burn-In test” option your assets will be tested at the component level insuring the quality of the product as it re-enters the market. This will reduce your exposure to defective products and RMA’s



Client Side - Imaging



Client Side – Remote Control

Easily connect to monitor and control any network attached PXE or USB Booted asset with the click of a button.

Client Side

Server Side

HDD Erasure• Overwriting Standards (previously mentioned)• Firmware Based Erasure (Secure Erase, Format Unit)• Crypto Scramble• Erasure Verification

The Complexity of SSD• A new generation of manufacturers (HDD , Memory)• HDD Manufacturers making memory devices, memory

manufacturers making storage devices. • Wear-Leveling Cache and Algorithms• Overwriting Issues associated with the technology• Firmware Based Erasure• Secure Erase (implemented in March,2010)• Secure Initialization (SSD Sanitize, implemented in July,

2011)• Issues with Erasure Verification



HDD vs. SSD



Erasure Services

On-Site Erasure Services

EPS is not only a manufacturer of erasure software and appliances we are also a full service on-site erasure provider.

Our Erasure Engineers will come on-site and if possible directly connect to the storage that requires destruction. If that is not possible then we will arrange for compatible equipment to be sent in advance of their arrival. Once complete, any drives that fail the erasure process will be physically destroyed or tagged and left to be dealt with by the customer. A complete serial number based inventory included within our Certificate of Erasure will provide you with auditable proof that your data was destroyed.

Extreme Protocol Solutions services division provides prompt, professional service by storage engineers and technicians anywhere in North America. Find out why service providers, asset management, asset disposition and recyclers use our professional services to mitigate risk and properly destroy data.

Data Erasure Solutions and Services · Solutions and Services. Our Experience • Engineering Team...

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