Data Collection and Analysis

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Relation between head count of the organization to Head count of HR department

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No of companies

3 Yrs Ago

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Challenges faced by Organiztions

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EDS TTL GSL Neilsoft PSL TBSL HTT TechM Cybage

1 External Certification

CMMI 5

PCMM 2

ISO 6

Six Sigma 1

14001 Certification 1

BS 7700 1

2 Head Count of Organization

0 - 500 (258) 1

500 - 1000 (700) 2

1000 - 1500 0

Above 1500 (4000)(3000)(2500) (3600) (8000) 6

3 Head Count of HR Department

0 - 10 (4) 1

10 - 20 (18) (12) (18) (17) 4

20 - 30 (25) (20) 2

30 - 40 (34) (30+) 2

Above 40

Data collection and analysis

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4 Distribution of HRD

T & D 1 2 7 2 2 1 5 7

PM 6 2 4 2 2 5

Recruitment 13 10 10 7 4 2 13 7

HR operations 4 15 5 1 5

Compensation Management 3 2 2

Resource Center 3 1

Organization Development 1 1

Employee Relations 6 1 2

5 Changes made to HR programs, directed towards trainees (in the past 2 years)

Increase starting salary 8

Provide more training programs 6

Reduce work hours 0

Accommodate work family balance needs 4

Reduce relocation frequency 1

Focus on professional career development 4

Increase job challenge 4

Increase performance feedback frequency 5

Provide more mentoring 5

Provide clear goals 3

Provide more instant rewards 4

Early increase in responsibility 4

Provide more personalized attention 1

Emphasis on job security 1

Increase connection between my goals & 1

Functional goals to organisational goals 0

6 Organization Structure

No. of Levels 11 15 12 8 7 8 4 9 8

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7 Methods to communicate Organization Polices

Induction 5

Handbook 5

Intranet 8

Corporate Citizenship Program 1

Open Houses 1

Posters 1

Screen Savers 1

8 Time allocated to the HR Functions

T & D 2 2 3 3

PM 2 1

Recruitment 1 1 1 2 4 1 1 7

Orientation 3 2 5 3

Employee Welfare 5 1

Employee Participation 5 1

Greviance Management 3 1 2

Talent Management 1 1

9 HR Challenges

Change Management 3 Yrs Ago 2

Today 4

In 3 Yrs 2

Employee benefits cost: 3 Yrs Ago 1

Health & welfare Today 1

In 3 Yrs 2

Employee benefits cost: 3 Yrs Ago 0

Retiral Today 1

In 3 Yrs 2

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Employee Retention 3 Yrs Ago 2

Today 6

In 3 Yrs 5

Employee rewards 3 Yrs Ago 2

Today 1

In 3 Yrs 1

HR effectiveness 3 Yrs Ago 1

measurement Today 2

In 3 Yrs 1

HR technology selection 3 Yrs Ago 2

& implementation Today 2

In 3 Yrs 1

Industrial Relations 3 Yrs Ago 0

Today 0

In 3 Yrs 1

Leadership development 3 Yrs Ago 3

Today 1

In 3 Yrs 1

Learning and 3 Yrs Ago 0

development Today 3

In 3 Yrs 0

Legal/Regulatory 3 Yrs Ago 1

compliance Today 0

In 3 Yrs 0

M&A integration/ 3 Yrs Ago 0

restructuring Today 0

In 3 Yrs 1

Organizational 3 Yrs Ago 0

effectiveness Today 1

In 3 Yrs 1

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Outsourcing 3 Yrs Ago 0

Today 0

In 3 Yrs 1

Recruitment&availability 3 Yrs Ago 0

of skilled local labor Today 6

In 3 Yrs 5

Succession planning 3 Yrs Ago 1

Today 4

In 3 Yrs 3

Career path 3 Yrs Ago 1

Today 0

In 3 Yrs 0

Hikes 3 Yrs Ago 1

Today 0

In 3 Yrs 0

Technical training 3 Yrs Ago 1

Today 0

In 3 Yrs 0

Quality of employees 3 Yrs Ago 1

Today 0

In 3 Yrs 0

Balance Scorecard 3 Yrs Ago 1

Implementaion Today 0

In 3 Yrs 0

Launching&sustaining 3 Yrs Ago 0

the initiatives Today 1

In 3 Yrs 0

Process Establishment 3 Yrs Ago 0

Today 1

In 3 Yrs 0

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Transperancy 3 Yrs Ago 0

Today 1

In 3 Yrs 0

Integration with foreign 3 Yrs Ago 0

environment Today 0

In 3 Yrs 1

Scaling up 3 Yrs Ago 0

Today 0

In 3 Yrs 1

10 HR Scorecard

Yes 4

No 5

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[A] Training & Development

1 Types of Training Provided

Technical

Non - technical

Leadership, Project Management, Time Management,

Business Communication, Behavioural Skills, Conflict Management

Presentation Skills, Leadership & Management Development Programs

LAMP (Linux-Apache, MySQL, Perl, PHP)

According to Project requirement

Behavioural Skills, Functional, Communication Skills, Excel

Decision making, Behavioural training, Soft-Skills: Language Enhancement

Process related trainings – QMS, CMMI, Cultural Sensitivity.

ISMS Awareness & ISMS Refresher course, Role based trainings.

QC tools, Adv. Excel, SAP Basic, Java-J2EE,SQL Server 2007

SAP, Job Oriented, Training is to support business and technology(PLM)

Basic language, Mainframe,Vision +,SAP, Domain training, Java

C++,Component Building, Metal Building system, Six sigma, IT languages

XML,OOPs,Software Engineering, Informatic, Costumer specific, ASP.net

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2 Time spent on Training

Technical & 8 6 7 5 7 3 6 10 5

Non - technical

3 Training needs identification

Performance Appraisal 9

Project Requirement 3

Competency Mapping 5

Ad hoc Requirement 1

Individual Capability Dev. Pgrm(ICDP) 1

Corporate Citizenship Program 1

Confirmation forms 1

4 Training Calendar

Yes 9

No 0

5 Training plan review regularity

Monthly 3

Quaterly 6

Half yearly 0

Yearly 0

6 Training for internal trainers

Yes 7

No 2

7 Assigning of mentor(s) to trainees

Yes 7

No 2

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8 Evaluation of training effectiveness

Interview 1

Test 7

Feedback form 8

Job performance/Application to job 6

Quality monitoring scores 0

ROI 1

9 Association with T & D Institutes

Yes 9

No 0

10 Difficulties faced in current training practices

Allocation of funds 2

Selecting the training institutes/trainers 1

Getting Nominations 1

Attendance 4

Obtaining correct and reliable feedback 1

Measuring the effectiveness 1

Scheduling 1

No Difficulties 1

11 Workforce development methods

Assigning mentor 5

Regular review 7

Sponsoring education program 6

Training&Development 1

12 Changes made to T & D process in past 2 yrs

Yes 6

No 3

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[B] Orientation

1 Probation period of an employee

One month 0

Three months 1

Six months 5

Above six months 0

2 Orientation program structure

One day 1

Two days 5

One Week 1

5 Days 1

2 1/2 days 1

3 Method for measuring effectiveness of program

Feedback form 4

Test 1

Effectiveness is not measured 4

4 Changes made to Orientation program in past 2 yrs

Yes 6

No 3

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[C] Performance Management

1 Implementation of PMS

Outsource 0

In-house 9

2 Model used for PM

BSC 180 model

Honeywell Performance model

Manager Driven

360 degree Appraisal

3 Understanding of the PMS by the employee

Yes 9

No 0

4 Performance evaluation regularity

Quarterly 3

Half yearly 4

Yearly 2

5.a Frequency of feedback

Monthly 0

Quarterly 1

Half yearly 6

Yearly 2

5.b Method used to give feedback to employees

Online system 3

Face to face 8

Report 1

Hard copy 1

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6 Different PM model for different grades/levels

Yes 0

No 9

7 Method for tackling performance related issues

Internal Job Placements NA No cases 1

Providing more trainings 5

One to one discussion with HR Manager 1

Healthy environment is created 1

Transfers 1

Project is changed 1

Disciplinary Action Process 1

8 Ways in which good performance is recognised

Monetary

Hike 4

Promotions 4

Rewards 3

Higher variable pay 1

Vouchers 1

Cash cards(IDBI) 1

Dinner for 2 (Reimbursement) 1

Non-monetary

Company sponsored holidays 2

Names displayed on Intranet 1

Letter of appreciation 3

Additional responsibility 2

Awards 1

9 Process of promotion

Periodic 5

Ad-hoc 4

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10 Planning to make changes to existing PMS

Yes 5

No 4

[D] Employee Participation

1 Structured suggestion/kaizen schemes

Yes 2

No 7

2 Activities promoted

Small group activities 6

Quality circles 1

Self directed work teams 3

Cross functional teams 3

3 Methods to foster teamwork

Directly participating in meetings 1

Technological reviews 1

Grievance handling 1

Periodic lunch-outs 1

Superiors interact with subordinates 1

Management games 1

Trainings 1

Organize outings 1

4 Employee Opinion Survey conducted

Yes 6

No 3

Frequency once in a yr

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[E] Employee Welfare

1 Welfare initiatives

Annual day 8

Employee picnic 6

Sports activities 6

Personal, marriage loan facility 5

Higher education assistance 5

Mediclaim facilities 8

Hospitalization facilities for self & family 7

Benevolent assistance 3

Leave Bank 4

Free transport 4

Holiday homes 2

Subsidized food 5

SODEXCO coupons 1

Annual gifts(Diwali) 1

Movie tickets (2/year) 2

Quarterly team dinners(fixed budget is allotted) 1

Mobile phones 1

2 Medical consultation support

Yes 9

No 0

3 Planning to implement any other welfare initiative

Yes 1

No 8

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