Data Analytics So Simply Even A Dean Can Do It

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Data Analytics So Simply Even A Dean Can Do It

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Data Analytics So Simply Even A Dean Can Do It. Session Rules of Etiquette. Please turn off your cell phone/pager If you must leave the session early, please do so as discreetly as possible Please avoid side conversation during the session Please complete the session evaluation - PowerPoint PPT Presentation

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Data Analytics So Simply Even A Dean Can Do It

Please turn off your cell phone/pagerIf you must leave the session early, please do so as discreetly as possiblePlease avoid side conversation during the sessionPlease complete the session evaluationThank you for your cooperation

Session Rules of EtiquetteSession OverviewWhat is Business Intelligence?Business DriversTraditional Access to DataEICC BI ImplementationEICCezData Analytics Key Success Factors

Enrollment: 13,200 credit students, 165,000 credit hours, 6883 FTE, over 63,000 Continuing Education Enrollments

3 college campuses (Clinton, Muscatine and Scott), 10 satellite locations

District locations are spread out over 100 miles

60+ Career Technology programs

40+ Arts and Science transfer concentrations

Over 3700 high schools students earned college credits while in high school.

What is Business Intelligence?Business Intelligence helps organization better manage and measure their business by converting data into actionable, fact based information to improve business decision making and insight, and providing sustainability through strategy alignment, process enablement and smart technology standardizations and integrations.

Top BI Goals in Education

Priority

Project GoalsRealized Benefits Implementation Challenges 1Executive decision making Decision makingData cleansing 2Insight into operationsQuality of serviceIT resource availability

3

Data integrationEmployee productivity Meeting project goals4Process/cycle timeData insightDefining scope

Source: InfoTech Research Group

Business DriversDecision MakingHaving a higher degree of insight into key organizational metrics to empower users and enable informed decisions.Strategic AlignmentProvides the ability to report and measure against the strategic goals and planning of the institution.Accessibility to InformationReduces the reliance on IT and integrates multiple data sources to provide users with a complete picture of the data.

EICC BI Business DriversShifting Enrollment28% of Students are Current High School Students26% of all credit hours are earned in online sectionsEnrollment returning to FY10 levelsDemographic ChangesAging DemographicDeclining Population BaseSmaller High School EnrollmentPockets of emerging diverse communitiesResourcesFlat State General AidReduced Foundation SupportIncrease in Specific Targeted Grants or State Funding

EICC BI Business DriversStrategic Plan AlignmentIncreasing the number of students earning postsecondary certificates and degrees that have value in the marketplace.Prepare a skilled and educated workforce to support the economic development of our region.Provide a high-quality, high-value, smart start for further higher education.Deepen partnerships with K-12 schools to improve educational outcomes in our communities.Continue to increase operational efficiency and effectiveness as a high-performing organization.

Traditional Data Access ERP Delivered ReportsLimited Criteria OptionsUser Manipulated DataCreative Definitions Hand Tabulations Historical Reporting using Live DataCombined Multiple Sources

Traditional Institutional ResearchFocused on mandatory reporting including Accreditation, State, Federal and Grants. Many users do not know what data is available to them. Once information is requested, many times only a portion of what is needed is delivered.Information Overloadtoo much of a good thing?There are many iterations to requests to get a comprehensive picture of the information.IR Staffing and Resource Limitations

EICCezData Project Fall 2012Partnered with McGladrey, LLP QlikView Business Discovery Platform

Spring 2013Identified Key AnalyticsData Integration with ERP

Spring/Summer 2013Leadership Trained on EICCezData

BI to the RescueAdding efficiency to basic requests.Ability to allow self definition = empowermentMaking decisions based upon valid, complete and timely dataMaintain data integrity and standardization though snapshots and banding

BI to the RescueData on the FlyReal-Time, Collaborative Decision MakingEasy to Navigate Tool for Non-ResearchersDynamic apps and state of the art graphicsComprehensive Access to Enrollment Trends, Student Success Matrices, etc.

EICCezData

Historical Analysis

Enrollment evaluationCredit completionEvaluation of beginning term vs. 14 dayDevelopment of cohorts Graduation analysisDemographic trending

Historical Analysis

Historical Analysis

Race and EthnicityAgeBuilding LocationHistorical Analysis

Student SuccessTargeted intervention strategies ability to look at student population differentlyRemedial analysis evaluation of courses which should require pre-requisite to increase successRegistration analysisRetention monitoringEnrollment data reviewDemographic profiling

Student Success - Remedial

Student Success Grade Dist

Completion BenchmarksCompleted Credits, Enrolled vs. EarnedDegrees and AwardsTime to CompletionMeasure Persistence Rates at an Aggregated Level Impact of Intake Process Assessment, Placement and Pre-requisite Analysis

Completed Credits

Degrees

Persistence Rates

Resource EvaluationInstructional Section AnalysisFaculty LoadGrade Distribution and Course SuccessEvaluation of Faculty PerformanceAvailability of Course OfferingsMulti Campus CollaborationFaculty/Student RatioFull Time Vs. Adjunct Hiring Decisions

Student Teacher Ratio

By Subject and SectionBy CourseBy Faculty

Section Analysis

Resource Evaluation Student Services Student Intervention StrategiesCohort Analysis Advising PracticesAdvising Load/Case ManagementTargeted Messaging Current StudentsRecruitment/Marketing

Actionable Student Lists

Next Phase DevelopmentContinue Clear Alignment to Strategic GoalsFinancial Aid and FinancialsStudent Retention Alert Data CRM and Communications DataMore Robust Reporting/Sandbox ToolNext Level Roll Out

Define the Business Questions and Visionidentify the key strategic questions or themes that the institution wants to get answers to but has not had the capability to do historically Define the Vision and Roadmapholistically articulate a vision, what constitutes success, and the high level roadmap to guide the journeyConscious Focus on Data Management, Data Quality and Governancedefine and enable robust data management capabilities that support data qualityKey Success Factors

Key Success Factors Assign Right People with Right Skills with Right Oversightestablish an appropriate delivery structure and then place the right people with right skills into the right roles and making it a priorityFocus on Smart Technology Standardizationstandardize on industry relevant technologies Embrace an Iterative Delivery Methodologyavoid a boil the ocean delivery approach and follow a proven delivery iterative methodology

Questions?Erin SnyderAssociate Director for Enrollment ManagementEastern Iowa Community [email protected]