DANIELA GARCIAEmail: danielagar1987.dg@gmail.com

EXPERIENCEMy experience includes ten years of customer service experience which includes six years of Management and Supervisory experience. I also have experience in merchandising and visuals gained in a Visual Management positions as well as in all supervisory positions. I am currently also adding in museum experience as a Gallery Attendant and Information Desk Associate.

EDUCATION- Fine Arts and Art History

Art at El Paso Community CollegeArt and Art History at University of Texas at San AntonioFine Arts with Teacher’s Certification at University of Texas at Arlington

WORK HISTORY

The Modern Art Museum of Fort WorthInformation Desk Associate (March 2016- Present)

Assisting patrons with information and direction on current events and exhibitions. Completing sales transactions including sales of admission to museum, movies, and

memberships. Taking phone calls and providing correct and detailed informations as well successful

completion of transfers to appropriate department.

Amon Carter Museum of American ArtSecurity Gallery Attendant (February 2016- Present)Duties:

Assisting patrons with information and direction Ensuring patrons maintain a safe distance from art work Ensuring a safe and comfortable environment for patrons and museum employees Conducting myself in a professional manner at all times.

Landscape Consultant/Account ManagerEternal Eden Landscaping, LLC-San Antonio, TX (May 2015-December 2015)Duties Include:

Maintaining customer lawn care and maintenance personally and managed maintenance crew on weekly visits.

Met with customer on a regular basis to touch base on lawn and plant health and recommendations.

Met monthly sales goals and new customer goals Planned appropriate seasonal lawn care ie: seasonal weed control, seasonal plant pruning,

mulching, fertilization, and annual plant installations. Organized and executed property installations, and clean ups

Market Place Supervisor/Logistics SupervisorCost Plus World Market-San Antonio, TX (September 2014-September 2015)Duties Include:

Executed daily responsibilities delegated by General Manager Paired with General Manager and other store supervisors with weekly store sales,

projects, floor resets, weekend wine and food tasting. Participated in biweekly Manager meetings. Coach sales team and encouraged excellent customer first service behaviors. Coach team on daily World Market Explorer sign ups Supervised Market Place Beverage Head and Gourmet Head directly Supervised stock team directly Received weekly stock trucks and developed appropriate stock to floor procedures based

on truck product, weekly sales, and priority items. Organized and executed seasonal floor resets with stock team. Delegated time for furniture builds, downstocking, rug display restocking, fixture

building and store clean up. Responsible for proper transfer of product from store to store Responsible for ordering and receiving fixture and furniture parts and hardware.

Sales Coordinator/Personal Trainer/Group Class InstructorBella Women’s Fitness-San Antonio, TX (October 2012- September 2014)Duties Include:Sales Coordinator-

Greeting facility members and non-members Providing excellent customer services to members and non-members Having full knowledge of membership prices and Personal Training Packages Providing excellent knowledge to non-members and provides informative tours of facility Recruiting from inside facility by making phone calls or recruiting from outside the gym

to bring new business to the facility Help maintain facility’s cleanliness

Personal Trainer- Help members decipher their personal fitness goal and desires Design appropriate programs for members to help them achieve their goals Train and instruct members on proper mechanic of exercises so they gain full benefits of

exercise Train and instruct members on proper mechanics of exercise so member does not

improperly injure themselves Keep a timely record of workout and of personal records Keep timely records of weight, body fat percentage and total body inches

Group Class Instructor- Cycling: Provide a safe and well instructed class for members to help burn calories and

gain physical and cardio endurance Circuit Training/Plyometrics: Provide a safe and well instructed class to help members

burn calories and gain physical strength and endurance Fab Abs/Core: Provide a safe and well instructed class to help members gain core

strength and lose inches around their waist and hips

Cardio Kickboxing: Provide a safe and well instructed class for members to burn calories gain speed and cardio endurance as well as total body strength  

Visual Sales Manager/Sales AssociateDillard’s- San Antonio, TX (March 2010- September 2012)Duties Includes:Sales Associate- (March 2010-July 2010)

Providing excellent customer service Maintaining department by cleaning and returning items to appropriate places Coordinated seasonal floor resets which included merchandising and visual graphics. Assisting customers with needs and concerns Opened and closed registers Met daily sales quotas Met weekly Dillard’s Credit Card sign ups Assisted in the yearly inventory process

Visual Manager- (August 2010- September-2012) Responsible for putting up required displays and visual posters Setting up floor directives Merchandising visual displays Setting up for special events Training new hires on basic merchandising requirements Prepared and assisted with the organization of the yearly inventory process. Paired with Department Managers in organizing floor resets, pushing special

departmental promotions, engaged with sales team and helped develop a strong customer service oriented behaviors.

Assistant Manager/Key HolderAmerican Apparel- San Antonio, TX (March 2009- March 2010)Duties Included:

Key Holder experience Opened and closed store Took care of daily and weekly paperwork Responsible for the proper condition of the stores and the store’s appearance Supervised Key Holders, Back Stock employees and Sales Floor employees. Responsible for hiring qualified employees Assisted Back Stock Coordinator with inventory Pushed sales to meet daily and monthly goals. Coached sales team on great customer service

Front End Supervisor (Part-Time)/Lead Sales Associate (Full-Time)Michael’s Art and Craft- El Paso/San Antonio (April 2006- November 2008)Duties Included:

Key holder experience as Front End Supervisor Opened and closed registers as a Front End Supervisor Managed cashiers as Front End Supervisor Complete knowledge of store departments and products

Second in charge of Floral/Seasonal departments as Lead Sales Associate Responsible for resets and updates of store Plan-o-grams Assisted in unloading store SBA and seasonal trucks Responsible for stocking of floral and seasonal departments Assisted in yearly store inventory

References:

Available upon request.