Daniel Gibson Resume updated

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Daniel Gibson 1576 Woodson Drive apt 156 Indianapolis,IN, 46227 317-292-5494 [email protected] SALES AND CUSTOMER SERVICE PROFESSIONAL Profile More than 5 years’ successful experience in sales, customer service, and support with recognized strengths in account maintenance, problem-solving and trouble-shooting, sales staff support, and planning/implementing proactive procedures and systems to become as efficient as possible. Possess solid computer skills. Excellent working knowledge using Microsoft Excel and Microsoft Word Ability to learn quickly, stay organized, and pay close attention to detail. Employment Angie’s List 7/2014 - Current Member Sales representative. Currently pitch and sale memberships to Angie’s List in an incoming call center. Among top sales leaders in department. Developed improved sales skills, and how to battling objections. Also followed up with member to ensure everything is satisfactory. Finish Line 9/2013 – 7/2014 Store Manager Store manager of retail sales. Leading sales manager im district. Also in charge of managing multiple associates

Transcript of Daniel Gibson Resume updated

Page 1: Daniel Gibson Resume updated

Daniel Gibson1576 Woodson Drive apt 156Indianapolis,IN, [email protected]

SALES AND CUSTOMER SERVICE PROFESSIONAL

Profile More than 5 years’ successful experience in sales, customer service, and support with recognized strengths in account maintenance, problem-solving and trouble-shooting, sales staff support, and planning/implementing proactive procedures and systems to become as efficient as possible. Possess solid computer skills. Excellent working knowledge using Microsoft Excel and

Microsoft Word Ability to learn quickly, stay organized, and pay close

attention to detail.

Employment Angie’s List 7/2014 - Current

Member Sales representative. Currently pitch and sale memberships to Angie’s List in an incoming call center. Among top sales leaders in department. Developed improved sales skills, and how to battling objections. Also followed up with member to ensure everything is satisfactory.

Finish Line 9/2013 – 7/2014

Store Manager

Store manager of retail sales. Leading sales manager im district. Also in charge of managing multiple associates on any given shift. Shipping and receiving freight experience.

Apria Healthcare 04/2011 – 09/2013

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317-865-4200

Customer Quality Specialist —

Home Health Coordinator. Responsible for getting tube fed patients set up on tube feedings upon discharge from the hospital. Verify insurances, submit authorizations, and work with hospital to set up deliveries for emergency tube feeding set ups. Worked with Microsoft office daily.June 2011-February 2012 – Customer Service Rep in call center for patient refillsFeb 2012 – September 2012: promoted to Customer Quality rep, set up patient from hospital and verified insurance to make sure services would be covered.

On-Ramp Medical Communications 06/2008 – 03/2011317-202-3300After hours emergency call center. I was responsible for paging on-call doctors for emergency situations.-Data entry, proficient in computer systems- Promoted in 2010 to outside sales representative

Education Ball State University 2006-2008Studied Communications and BusinessIvy Tech Community College 2008-2009Continued studies of communications and Spanish

24 credit hours from degree

References Provided Upon Request