Daniel Bryce

A/R Credit IT Analyst

Monsanto Company—Saint Louis, Missouri ◦ 100% focused on agriculture

◦ 21,000 employees

◦ Global company

500 locations

Mission

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We are committed to providing producers with agronomic tools that make them more efficient

and maintain their profitability in their farming operation. By helping producers be more

productive, with fewer resources and with less overall effect on the environment, we believe

we are making the world a better place.

A leader in the field of plant breeding, agricultural biotechnology and genomics.

• Headquartered in St. Louis, Missouri

• CEO Hugh Grant

• Approximately 21,000 employees

(12,000

SAP users)

• More than 350 locations worldwide in

five primary regions – Europe/Africa,

Asia

Pacific, India, Latin America and North

America

• $8.6 billion in annual sales

• NYSE Symbol: MON

• www.monsanto.com

Timeline

Business Drivers, Requirements and ROI

What is Standard Biller Direct Functionality

Monsanto Requirements and Design

Customization

Configuration ◦ R/3, XCM, UME

Key Learnings

Demo of System

Helpful Links

Q & A

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Customer Facing application

Financial visibility

Collection Tool

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Initial Implementation October 2007

Canada October 2008 ◦ French Language May 2009

ECC 6.0 Upgrade January 2009

12 Individual Brands September 2010

Argentina September 2011 (Display Only) ◦ Includes Spanish Language

Currently extended to 17 individual company codes and 3 languages

Future Enhancements

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Increase customer satisfaction ◦ Visibility to financial status ◦ Self service functionality ◦ Customer expects functionality to be available

Inefficient order to cash process ◦ Payment processing efficiencies ◦ Large volume of paper invoices and statements ◦ Cost of invoicing and reconciliation

Competitors with similar functionality

Global solution – US, Canada, Argentina

implemented. Others being scoped (Europe, Mexico)

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Reduce Order to Cash Cycle Time

Reduction in lockbox processing costs and potential posting issues

Statement printing and mailing savings

Customer satisfaction

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Open Bills - Display/ Download - Pay (partial or full) - Clear Credits/ Debits

Paid Bill - Display / Download - in process/processed 30days/12mo/5yr/unlimited - Cancel payment

Payments - Download

- In process/processed 30days/12mo/5yr/unlimited - Cancel payment - View bills associated with payment

Create Payment Advice/ Display Payment Advice Balances and Line Items

- Download - Monthly balances (Debit/ Credit/ Balance/ sales)

Administrative Data - update Address - Create/ Change/ Delete Bank Details - Change/ withdraw direct debit authorization - Notification preferences (email/ sms)

Switch Account - Multiple SAP payer accounts can be assigned to single web user

FAQ Log Off

*Link at end of presentation

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Open Items-Payment (Standard Biller Direct – Open Bills) ◦ Filtering of document types, marking future due credits as

‘non-payable’, additional data (delivery number, P.O. number, etc)

Prepayment-On Account Payment (Custom Screen)

◦ On Account or Prepayments (over payments)

Payment History (Standard Biller Direct - Payment)

◦ Changed periods to 30 days, 90 days, 1 year and 2 years

Statements (Custom Screen)

◦ Ability to request electronic statements ◦ Ability to display 12 months of statements

Bank Accounts (Custom Screen based on Administrative Data)

Switch Account (Standard Biller Direct)

Contact Us (Custom Screen)

FAQ (Standard Biller Direct)

Scheduling of Payment and Notifications not implemented

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Implemented in-house developed invoice search functionality ◦ Leverage open items functionality

Applied individual brand theme to each business (company code) ◦ Unique design by brand (logos and pages available)

Enhanced internal capability to mirror customer accounts ◦ Check-by-phone

◦ Shadow display

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Portal Themes based on business area

Logon screen language controlled by browser setting

User must be setup in portal UME and then additional Biller Direct UME setup

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Left Navigation Menu Items for EBPP

HTML content stored in SAP Knowledgement Management

Contains contact and news about our application

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Added columns for delivery, PO number etc. BAdIs

• Implemented APAR_EBPP_GET_DATA • Method - BEFORE_ITEM_SELECTION

- To filter documents from open items/payment history screens based on document type, reason code etc.,

- Sub-objects to further filter based on reason code and/or assignment field values or partner type (headquarter vs. branch), etc.

- Filter down payment requests from open items • Method - GET_DATA

- To delete cancelled prepayments from appearing on the open items screen

- Correction to subobject amounts on payment history • Method - BEFORE_OUTPUT

- Implemented to prevent future credits from being selectable. - Display PDF icon for invoices only if document exists in the archiving

system. - Add fields to the open items and CSV download file.

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Customer program based on Open Items – Payment

Provides closed item lookup

Allows filtering by business defined criteria

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Developed custom Web DynPro screen. Created customer down payment request in SAP R/3 calling

function ‘AC_DOCUMENT_GENERATE‘ with EBPP payment method.

Called function EBPP_EVENT_LOG from web application to update R/3 event log.

Modified BAdI APAR_EBPP_GET_DATA to include down payment requests in payment history and exclude from open bills. Cancellation feature added by standard BD by default.

Downloaded SAP R/3 4.7 payment program RFF110S into R/3 4.6c to schedule batch jobs. Transaction YFIAR_F110S

Payment proposal includes payments from open bills and down payment requests. IDOC sent to bank for collection(user exit customization to DIRDEB idoc)

Payment run converts down payment request and post credit on customer’s account.

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Implemented custom design using object type DRAW – SAP doesn’t link this to a particular document so requires a little more development. Have to define the object_id on the linkage table. Also need a means to extract the list of statements; using the EBPP website

This design can be utilized to store any ABAP, Smartform, or SAPScript generated report in the archive

Utilized Function Modules - GET_PRINT_PARAMETERS and CONVERT_OTF_AND_ARCHIVE for the actual calls to store the report in Documentum

Linkage table is then updated automatically with the ARC_DOC_ID which is the Documentum Unique Id for the report; however have to supply the data values when archiving (i.e object type, object id, content repository, etc)

Standard Archivelink Configuration

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BAdIs (cont.) • EBPP_USAPPLREF

• Method – Get_USAPPLREF

Implemented to arrange the object hierarchy (i.e.

which nodes should be used as folders and which are

selectable)

• Method – Get_USAPPLREF_TEXT

Implemented to assign text/label to a subobject.

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Table Driven Value Population ◦ Drop-downs

◦ Text

RFF110S Payment Program

FBL5N/FS10N Postings

FBZP Configuration

Custom reporting

BAdIs/Function Modules

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Payment method – only for EBPP postings

Output Type for invoice archiving

Correspondence Type for with archiving and without

Archivelink config – repository for invoices and statements

Biller Direct config

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25 *Link at end of

presentation

Pooled reference user fscm_refuser R/3 reference user that holds auth

profiles objtype_0 BUS3007 for customer objkey_0 (company code + customer number) objtype_1 BUS3007 for customer objkey_1 (company code + customer number) Note: max available rows 30. objtype = ebpp_spart for subobjects. objkey= (company code + customer number +

‘uniquifer’) base filtering on this

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Involve SAP before making changes

Use NetWeaver Developer Infrastructure to deploy Biller Direct web application modifications

Roll out application to limited customers to pilot

Perform thorough testing ◦ Internal and with House Bank

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◦ BD Configuration Guide

◦ BD Modification Guide

◦ BD Security Guide

◦ BD Installation Guide

◦ SAP Financials Expert

◦ SAP Building Blocks

◦ http://scn.sap.com

◦ http://sdn.sap.com

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Questions?

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Daniel Bryce:

daniel.bryce@monsanto.com