Client Experience

Damian LeibaschoffSupport Escalation EngineerMicrosoft

Becky OchsProgram ManagerMicrosoft

AgendaClient Experience VisionClient Experience Features

Remote Web WorkplaceInternal Website (Companyweb)Windows Vista SBS GadgetOffice Live Integration

Administering Client ExperienceDomain join (http://Connect)

Questions

Client Experience – VisionDeliver easy to use I-worker tools and

make them easy to administerHelp SBS Customer to drive revenue by helping them connect with customersAccess business data, e-mail, desktop anytime, anywhere (RWW, OWA, SharePoint, connect to computer)Communicate and share information effectively with colleagues, clients and partners (SharePoint, Office Live workspaces)Grow business by provisioning public website with Office Live and drive revenue by marketing and advertising online using Office LiveSimple, task oriented management tools (adding PCs to the network)

Client Experience FeaturesRemote Web Workplace

OWAConnect to Computer

Companyweb (SharePoint version 3)E-mail enabled document librariesInbound fax routed to SharePoint

Links GadgetAdministration tools

Connect ComputerCustomizing Remote Web WorkplaceDeploying the Links Gadget

Remote Web Workplace Demo

Company WebWhat’s new

Windows SharePoint Services version 3 SP1Secure SSL access on TCP/987

What’s improvedNew home page layout and defaults

And there is always the standard

Inbound fax routingE-mail routing @companywebDistribution list archiving

Links GadgetNew feature in SBS 2008Deployed to client desktopsContains links to

OWACompanywebRemote Web WorkplaceSet of organization links (administrator configures)Administrator links (administrator configures)

Managing The Client Experience

Customizing Remote Web WorkplaceOffice Live integrationManaging Links Gadget

Adding A Client To The Domain

http://connectPre-requirements

At or above: Windows XP SP2, Windows Vista RTM, 2003 SP2, 2008Windows Vista Update KB930955 or Windows Vista SP1Framework 2.0DHCP server providing proper IP and suffix

Profile migrationNo domain profile migrationNo private profile migration

Office Live IntegrationAbility to sign up and create public website for the business, hosted at Office LiveCollaborate and share with customers and partners through workspaces at Office LiveDrive business revenue through advertising using Office LiveUnderstand and increase marketplace awareness through website reports

Windows Sidebar GadgetWindows Vista only

Windows XP users can use

Remote Web Workplace for a similar link experience

CustomizableSections, permissions, links, and titles

Links section shared with Remote Web Workplace

SummaryUse Connect Computer to streamline your client deployments in a new installationRemote Web Workplace enables I-worker productivity outside of the officeUse a trusted certificate or distribute Take-Home-Configuration-package to address browser security warningsUse the Gadget for a one-stop location of I-worker tools and link resourcesUse fax routing to get faxes direct to the recipient

Partner Overview

Partner ProfileSuccess Computer ConsultingMinneapolis, MN20 employees250 active customersFocused on small business with 10 to 50 usersSolutions focused on managed services, SBS, and SharePointMicrosoft Gold Certified Partner

TAP Customer ProfileRobby Gordon Motorsports40 employeesNASCAR® driver and team ownerNeed access to data from everywhere, including the racetrack (which has limited connectivity)How will SBS 2008 help

Remote web workplaceWindows SharePoint ServicesWindows Mobile 6

A Real-World Perspective SBS gives us the opportunity to “E-Myth” our SBS business

New product – new opportunity to define best practicesAnswer file is key – plan ALL of your deployments now

Migration process is a labor-saverLearn the migration process – don’t do a clean install every timeThe migration process is transparent to clients

Prepare for SBS 2008 benefits NOW – get ready!SBS 2003 sales should be Open Value or Open Business + SAStart to define your implementation practices in advance – structured, repeatable processPrepare your clients and schedule SBS 2008 migrations in advance

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