Cynthia Tucker Market Director, State & Local Gov’t cynthia.tucker@alcatel-lucent
8
1 | Texas Technology Forum | July 2008 All Rights Reserved © Alcatel-Lucent 2007 Cynthia Tucker Market Director, State & Local Gov’t [email protected] Harris County Texas – Mission Critical Networks Meet the Challenge
description
Harris County Texas – Mission Critical Networks Meet the Challenge . Cynthia Tucker Market Director, State & Local Gov’t [email protected]. Harris County Texas. 3rd largest US county, 3.9 million Major transportation, energy, healthcare markets - PowerPoint PPT Presentation
Transcript of Cynthia Tucker Market Director, State & Local Gov’t cynthia.tucker@alcatel-lucent
1 | Texas Technology Forum | July 2008 All Rights Reserved © Alcatel-Lucent 2007
Cynthia TuckerMarket Director, State & Local Gov’[email protected]
Harris County Texas – Mission Critical Networks Meet the Challenge
2 | Texas Technology Forum | July 2008 All Rights Reserved © Alcatel-Lucent 2007
Harris County Texas 3rd largest US county, 3.9
million Major transportation, energy,
healthcare markets Employees 16,000, 275
locations
Key county pressures Breaking down silos Enabling inter-agency
communications Securing people, information,
and assets
3 | Texas Technology Forum | July 2008 All Rights Reserved © Alcatel-Lucent 2007
Visually where they want to be…
Source: Harris County CIO, Steve Jennings
4 | Texas Technology Forum | July 2008 All Rights Reserved © Alcatel-Lucent 2007
County Business
Convergence
VirtualizedOpen Standards
Scalable
Collaborative
Adaptive
Interoperable
Employees
Infrastructure
Warehouse
Citizens
Partners
Suppliers
Processes
Harris County Converged Information Utility
5 | Texas Technology Forum | July 2008 All Rights Reserved © Alcatel-Lucent 2007
• County ISP• High speed access from 275 locations• E-commerce • Security• Wireless LAN• Wireless WAN/radio convergence• Voice over IP• Video over the network
Converged Information Utility Services
6 | Texas Technology Forum | July 2008 All Rights Reserved © Alcatel-Lucent 2007
Improving Criminal Court Services – Inmate ArraignmentChallenge
187,000 inmates processed every year Security risk with movement of violent offenders
SolutionConnected justice offices with fiber and wireless
Provided video services for arraignment, multi-language rights education, and visitations
BenefitsReduced costs for inmate transportImproved employee and citizen safetyReduced access requirements to jail facilities
Source: Harris County ITC
7 | Texas Technology Forum | July 2008 All Rights Reserved © Alcatel-Lucent 2007
Improving Social Services – Forensic InterviewingChallenge
Limited access, availability to children’s interviews Recurring travel time, costs for multiple department
SolutionConnected Children’s Assessment Center to network for videoProvide remote access for collaborative agencies
BenefitsIncreased service effectiveness with “on-demand” access Eliminated travel costsReduced impact to taxpayers
Source: Harris County ITC
8 | Texas Technology Forum | July 2008 All Rights Reserved © Alcatel-Lucent 2007
Consider your information and communications technology as an integral part of your county’s services
Establish collaborative environments among IT teams and county agencies beyond just phones or data
Embrace network convergence and IP transformation as key enabler for on-demand, shared services
Thank you…
In closing…
