Cynthia Castillo, President and CEO, CSSI. 2 Confidential and Proprietary. Do Not Distribute. Agenda...
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Transcript of Cynthia Castillo, President and CEO, CSSI. 2 Confidential and Proprietary. Do Not Distribute. Agenda...
![Page 1: Cynthia Castillo, President and CEO, CSSI. 2 Confidential and Proprietary. Do Not Distribute. Agenda Welcome and thank you About the SECAF webinar series.](https://reader035.fdocuments.in/reader035/viewer/2022062713/56649f3e5503460f94c5f62d/html5/thumbnails/1.jpg)
Cynthia Castillo,President and CEO, CSSI
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2Confidential and Proprietary. Do Not Distribute.
Agenda
• Welcome and thank you
• About the SECAF webinar series
• A Conversation with Cindy and Shiv
• The Seven Habits of Highly Effective Small and Emerging Government Contractors
• Questions and Answers
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3Confidential and Proprietary. Do Not Distribute.
About the SECAF Webinar Series
• SECAF is a small and emerging government contractor-focused organization based in the Washington, DC-metro area
• SECAF has a robust government contractor community membership; has provided education, information for past 10 years
• SECAF Webinar series objective: bring the best of SECAF to ALL small and emerging government contractors throughout the United States
• The SECAF Webinar Series will allow the nationwide small and emerging government contractor community to use SECAF as the “Voice of Small and Emerging Government Contractors.”
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4Confidential and Proprietary. Do Not Distribute.
Today’s Speakers
Cynthia CastilloPresident and CEO, CSSI
Shiv KrishnanChairman and CEO, Indus
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5Confidential and Proprietary. Do Not Distribute.
CSSI’s Story
• CSSI, Inc. ensures transportation systems move people and materials safely and efficiently
• Leveraging deep roots in aviation, innovative analytics and best practices enhance productivity, decrease costs and improve safety
• Founded in 1990 by Frank Castillo
• Cindy joined CSSI in 1993; company had 10 employees and $250k in revenue
• Today: Revenues over $60M and about 280 employees
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6Confidential and Proprietary. Do Not Distribute.
Infrastructure, Growth and Lessons Learned
• Build relationships and value proposition
• Invest in infrastructure early (processes and systems)
• Know your brand and what you stand for
• Be proactive, not reactive
• Let go of distractions
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7Confidential and Proprietary. Do Not Distribute.
Overcoming Challenges and Looking Ahead
• Join sounding boards and access resources
• Right-size for efficiency & effectiveness
• Think smarter to survive
• Focus and commitment
• Invest in resources where it makes the most sense
![Page 8: Cynthia Castillo, President and CEO, CSSI. 2 Confidential and Proprietary. Do Not Distribute. Agenda Welcome and thank you About the SECAF webinar series.](https://reader035.fdocuments.in/reader035/viewer/2022062713/56649f3e5503460f94c5f62d/html5/thumbnails/8.jpg)
8Confidential and Proprietary. Do Not Distribute.
The Seven Habits: Part One
I. Define yourself
○ Clearly communicate your strengths and what value you offer customers/partners
○ Can’t be all to all
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9Confidential and Proprietary. Do Not Distribute.
The Seven Habits: Part One
II. Know/understand your customers
○ First and foremost
○ Intimacy is the MOST important thing
○ Be a trusted and respected partner
![Page 10: Cynthia Castillo, President and CEO, CSSI. 2 Confidential and Proprietary. Do Not Distribute. Agenda Welcome and thank you About the SECAF webinar series.](https://reader035.fdocuments.in/reader035/viewer/2022062713/56649f3e5503460f94c5f62d/html5/thumbnails/10.jpg)
10Confidential and Proprietary. Do Not Distribute.
The Seven Habits: Part One
III.Envision your end-game
○ Think of results first and work backward
○ Ask yourself: how does everything you do help you achieve your goals/vision?
○ Execute – walk your talk
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11Confidential and Proprietary. Do Not Distribute.
The Seven Habits: Part Two
IV.Always understand “what’s in it for them”
○ Operate in ‘receive’ mode
○ Act/communicate with your audience in mind; make sure there’s value for everyone involved
○ Do your homework
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12Confidential and Proprietary. Do Not Distribute.
The Seven Habits: Part Two
V. Build on the strengths of your peers
○ One team – We’re all stronger when we work together
○ Build long-term partnerships
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13Confidential and Proprietary. Do Not Distribute.
The Seven Habits: Part Two
VI.Think positively and believe in the “Win-Win”
○ Spirit of abundance
○ In business, as in life, you attract the same type of energy you project
○ Think cooperatively AND competitively
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The Seven Habits: Part Three
VII.Develop yourself and your organization – always work from the inside out
○ Professional development is important for everyone – including you!
○ (Re)assess internal efficiencies throughout growth
○ Development through orgs like SECAF
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15Confidential and Proprietary. Do Not Distribute.
Questions and Answers
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16Confidential and Proprietary. Do Not Distribute.
Resources
• www.secaf.org• www.vistage.com • www.USASpending.gov: a searchable database of
each Federal award, providing the amount, name and more for each listing
• www.naics.com/search: a resource of the most widely used NAICS and SIC identification tools
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17Confidential and Proprietary. Do Not Distribute.