Managing Payments for Global Expansion Success

Sean Mathe | Director Strategic Technology Partners

3 July, 2014

2

Forward-Looking Statements

Today’s presentations may contain, in addition to historical

information, forward-looking statements within the meaning of

Section 27A of the Securities Act of 1933, as amended, and

Section 21E of the Securities Exchange Act of 1934, as amended.

These forward-looking statements are based on our current

assumptions, expectations and projections about future events

which reflect the best judgment of management and involve a

number of risks and uncertainties that could cause actual results to

differ materially from those suggested by our comments today. 

You should review and consider the information contained in Visa,

CyberSource’s parent company, filings with the SEC regarding

these risks and uncertainties.  CyberSource, a subsidiary of Visa

Inc., disclaims any obligation to publicly update or revise any

forward-looking statements or information provided during today’s

presentation.

Confidentiality Notice

By accepting this presentation and the information herein, you

acknowledge that the information furnished to you is confidential,

(the “Information”) and that your use of the Information is limited to

your business dealings with CyberSource Limited, or its affiliated

companies, (“CyberSource”). You agree to keep the Information

confidential and not to use the Information for any purpose other

than in your business dealings with CyberSource. The Information

may only be disseminated within your organization on a need-to-

know basis to enable your participation in business dealings with

CyberSource. Please be advised that the Information may

constitute material nonpublic information under U.S. federal

securities laws and that purchasing or selling securities of Visa Inc.

(“Visa”), the parent company of CyberSource,  while being aware

of material nonpublic information would constitute a violation of

applicable U.S. federal securities laws.

Visa Public

Agenda

– Why payment considerations are critical to global success

– Critical success factors:–Currency presentation–Checkout page localisation and tax calculation–Payment methods

– Cross-border vs. local operation– Fraud management– Settlement and reconciliation

3Visa Public

Fueling Growth With Payment

4

and to the cost of

expansion initiatives.

to market reach

and time to market…

to salesconversion…

PaymentManagement

matters...

Visa Public

Currency Presentation

DOLLAR

POUND EURO

YEN

PESO RUPEE

WON FRANC

NAIRA

HRYVNIA

BAHT

LIRA

RANDOPTIONS:- Establish local presence- Dynamic Currency Conversion (DCC)- Multi-currency Presentation (MCP)

5Visa Public

Page Localization

6

USA

BRAZIL

SPAIN

UK

Languages:ARABIC • CAMBODIA • CHINESE • CZECH • DUTCH • ENGLISH • FRENCH • GERMAN • HUNGARIAN • INDONESIAN • ITALIAN • JAPANESE • KOREAN • LAO • MALAYSIAN • PHILIPPINES • POLISH • PORTUGUESE • RUSSIAN • SLOVAKIAN • SPANISH • THAI • TURKISH • VIETNAMESE

Visa Public

Global Ready

Mobile Optimized

Marketing Friendly

Reduced PCI DSS Scope

Lower Time/Costto Compliance

1-click CheckoutEasy A/B Testing

25+ Languages

Detects Form Factor and Renders

appropriately

• Page Localization• Page Localization

Secure Acceptance Web/Mobile

7Visa Public

Tax Calculation

USDifferent states have

different tax rates

UKFlat value-added

tax rate

8Visa Public

Brazil

BRAZIL GERMANY

CHINAS. KOREA

ELV (Direct Debit)

31%

Invoicing23.3%

MasterCard debit/credit

16.3%

Cash0.8%

Other2.2% Visa debit/credit cards

15.9%

PayPal7.5%

Other debit/credit 3%

Credit/Debit/PrePaid Cards

71%

Bolletos 10%

eWallets (PayPal,

Mercado Pago)5.1%

Direct Debit4.8%

Country Specific Card

(Hipercard)

4.1%

Store Card/Other 5%

Credit Card74.3%

Online bank transfer 13.9%

Debit card 3.4%

Via phone bill/including payment by SMS, etc. 2.6%

Gift card (specific to merchant retailer) 2.4%

Other 2.7%PayPal 0.8%

Credit Card29%

eWallets*29%

Online bank transfer, direct

debit 26%

Debit Card4% Cash on

Delivery 6%

Gift Card 4%

Other2%

Payment Methods

9

Sources:Brazil: CyberSource estimates, 2013Germany: ComScore database, 2013S.Korea Research Now Study of 700 internet users conducted in 2013 commissioned by CyberSourceChina: CyberSource estimates, 2013

Visa Public

PAYMENT METHOD

CONNECTIVITY

MULTI-DEVICE

LOCALIZATION

GL

OB

AL

EX

PA

NS

ION

Cost Consideration

10Visa Public

Local Mandates

ASIABanks require checkout forms to be hosted by a payment provider or the bank.

EUROPESingle Euro Payment Area imposes requirements on direct debits and credit transfers.

11Visa Public

Addressing Global Expansion

12

Local Intelligence

Different Patterns

& Fraud Rates

Adapt Tools & Rules

Visa Public

Settlement & Reconciliation

13Visa Public

THANK YOU FOR ATTENDING

14

CYBERSOURCE.CO.UK/GOINGGLOBAL

Sean Mathe Director, Strategic Technology Partners

Email: smathe@cybersource.comTel: +44 (0) 7717 803716