CVBs & PCOs
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Transcript of CVBs & PCOs
CVBs & PCOs
Miranda Ioannou
Dealing with Hotel Room Allotments
Assumption - Scenario
A CVB has won an association congress bid and:
(a) Has already worked on it with a PCO
(b) Is now tendering for a PCO to takeover
Bid to be Assigned to a PCO PCO faced with ready-made
arrangements and sometimes has limited power to change contracts signed already
Congress misses out on potential savings from PCO’s overall activities in relation to suitable venues
Who has overall responsibility for the rooms?
Bid pre-worked with a PCO Option with most control on
outcome Avoid all issues related with
finding a done deal and having to handle it as best as possible
Take advantage of PCO’s relationship with venues and chains, analysis of the overall congress
Effective Strategies
Congress analysis - Suitability of hotels based on historical data
Room Blocks Room controlling – by whom Pricing – esp. compared to
internet rates available Release dates and options Extra promotions to delegates …
Endnote
It’s all in the contract details and the business
relationship you have with the stakeholders