KAMALJEET SINGH Contact : 9811073492 (M)

Email : kamal_sokhi@rediffmail.com kamaljeetsokhi@gmail.com

Seeking Assignments for heading Areas of IT Support & to be eminent in this field by applying my skills in the challenging environment of my company & to work as a team

with my co members to achieve the Company objectives. Diploma Holder in Information & Hardware Technology with over 16 years of

comprehensive experience in ERP Implementation, maintenance, providing online support for Software & hardware solutions, Trouble shooting etc.

Currently designated as Asst IT Manager with Sharda Ma Enterprises Pvt. Ltd. A visionary with verifiable year after year success, proven track record of best It

Supporter, streamlining workflow and creating a teamwork environment to enhance productivity.

Deft in managing the wide spectrum of tasks including Hardware maintenance, Software installation, ERP Execution etc.

Proficient in supervising & controlling the ERP Package. An effective communicator & team leader combined with flexible & detail oriented

attitude with ability to interact effectively with people.

Expertise Domain ERP: Successfully controlled the team in Implementation of the

Package enabling the management to view the records.

Hardware Trouble Shooting: Very Well versed in on line Hardware trouble shooting to all the stores in the vicinity.

Formulating plans for healthy operations of Hardware & software of the Stores across the region.

Software Trouble Shooting : Giving Online support & solutions to Store Operators in installation & up gradation & maintenance of Software in the systems

Networking Solutions: effectively setting up the networks & networking solutions in the branch offices & maintaining them across.

Software Installations: Installation of Software across all formats.

Team Management: Managing teams for these up gradations. Cluster Management: Managing cluster store IT support. Data Protection: Taking regular backup of data for protection &

recovery. Hardware Repairing: Repairing of any kind of Hardware across

the stores. Online Support: In all giving my 100 % online support to solve

the issues to all the stores across the city & country. Maintaining: - Windows Server 2008 R2, SQL Server 2014, Daily

Backup SQL as well as Users Data Backup.

Online ERP Implementation

Hardware Trouble shooting

Software Trouble shooting

Networking Solutions

Software Installation

Software Up gradation

Data Protection

Hardware Repairing

Online Support

Employment Details

Sharda Ma Enterprises Pvt. Ltd. Since Aug’14Asst - IT ManagerRole: Successfully spearheaded the implementation of ERP Software (Busy & Focus) in the time frame

& got systems on line. Providing Online Support to all the Sides across country. Providing Software solutions across country if need be then visit them.

Other Work Experience

Next Retail India Ltd (Group of Videocon) Mar 2012 – Jul2014

Adi Sports India P Ltd, Naraina, Delhi (Franchise of Adidas) Sep 2010 – 2012 Feb

Cellucom Retail India P Ltd., Delhi NCR May 2007 – 2010 Feb

Advance Computer Shoppe, Jail Road, New Delhi July 2005 -2007 May

Micro Infotech, District Centre, Janak Puri, New Delhi Nov 2003 – 2005 Jun

City Tech India, Wazirpur, New Delhi Feb 1999 – 2003 Nov

IT Skills

Well versed with Windows Server, SQL Server, 10, 8, 7, XP, 2000, 95 / 98, MAC & MS Office Applications.

Job Profile

Specialties: IT SUPPORT, System, Desktop, Application Support, Network, Routing & configuring the Network & LAN cables.

Monitoring and maintaining computer systems and networks. Troubleshooting system and network problems and diagnosing and solving hardware or

software. Replacing parts as required. Undertake small to medium-sized IT projects (CCTV, LAN & WAN Network, Door Access

Control System, Attendance System and UPS) as instructed by the IT Manager. Updating latest anti-virus patches, system and User data backup. Managed Remote Troubleshooting practices using Team Viewer, Ammyy Admin, AnyDesk,

LogMeIn, PC anywhere Tools Installation, Configuration and troubleshooting of Microsoft Outlook 2003/07/10/13,

Outlook Express.  Hands on experience Windows easy transfer, Registry Editor, Performance Monitor,

Problem step recorder, Windows Remote Assistance, VM Virtual Box, Microsoft Virtual PC. Maintaining IT Assets, IT Requisition Approval form, IT Survey, Assets Handover form,

HOD Feedback form.

GPS tracking Device: - Maintain daily trucks KM report, AVG Report, Stoppage report, Site visit reports, Month wise KM reports in Logistic truck division.

POS Machine:- Make Visiontek machine, Daily activity report, Generate new truck ticket in every visit, truck check in/out report, Loading/unloading report.

Managing & maintaining: - Windows Server2008 R2, SQL Server 2014, Windows & Office as well as SQL Server Backup regularly.

IT Summary

A confident and reliable IT support engineer with extensive practical experience of working with computers and resolving any support issues that are raised to the service desk. Possessing a proven ability to administrator and control the operation, configuration and maintenance of computer based information systems, as well as having an eye for detail and able to multi-task under.pressure. An excellent communicator can relate well with people at all levels and has the flexibility of working well as part of a team and on my own.

Component Level Repairing

Repair in Dot Matrix Printer, Desk Jet & LaserJet Printers. All types of Motherboard, S.M.P.S, Laptop, Desktop etc.

Education

Diploma in Information & Technology from City Computers (1997–1999) Ganesh Nagar, Delhi. 11th from CBSE Board in the year 1997.

Work Experience

I have a wide range of experience 16+ years with my elegant skill, Determination & will power. I want continue to learn more & more & exploring new & best available technology that will serve a new chapter in IT.

Personal Details

Date of Birth : 20th Aug, 1982.Languages known : English, Hindi & Punjabi.Fathers Name : Late S. Daljeet SinghPAN No : BEPPS9216CNationality : Indian.Address : WZ -14, Gali No – 3, Krishna Nagar, Tilak Nagar, New Delhi – 18.

Date: Signature: