CV fahad IT

7/24/2019 CV fahad IT

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Curriculum Vitae Muhammad Fahad Rizwan

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PERSONAL INFORMATION Muhammad Fahad Rizwan

+0564764902

[email protected]

skypefahad_rizwan

SexMale| Date of birth12/09/1991| NationalityPakistani

WORK EXPERIENCE

EDUCATION AND TRAINING

Sep 2013 to Oct 2015 IT support desk.

Keys Foundation.

Planning, installing and managing the newly deployed computer network.

Resolved problems, queries, emergencies and complaints affecting quality or availability of services.Responded to technical, sensitive or complex inquires or service complaints.

Planned and coordinated the installation of software, hardware and data communication updatesand enhancements.

Pro-actively ensuring the protection of merchandise, property and assets.

Suggested future directions or new IT projects. Properly managed assigned areas for systemsecurity, access involving external and internal access and recovery standards and procedures.

Interfaced with third party technical support vendors and support personnel.

Provided technical advice to IT staff and other departments on software, system, hardware, and datacommunication.

Business or sectorIT /Management/Planning

Jun 2012 to Aug 2012

Jun 2011 to Aug 2011

InternshipZONG (China Mobile Company Pakistan)

Engineering Department, VAS, Zong (CMPak) Headquarter, G9/4, Islamabad, Pakistan.









InternshipPTCL (Pakistan Telecommunication Company Limited)PTCL Exchange, 6th Road, Satellite Town Rawalpindi, Pakistan.

September 2009 to June 2013 Bachelors of Science in Electrical (Telecom) Engineering

COMSATS Institute of Information Technology, Islamabad Campus, Pakistan

Majors in Telecommunication


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PERSONAL SKILLS

ADDITIONAL INFORMATION

Mother tongue Urdu

Other language(s) UNDERSTANDING SPEAKING WRITING

Listening Reading Spoken interaction Spoken production

English C1/2 C1/2 C1/2 C1/2 C1/2

IELTS Overall Band Score: 7.5; CEFR Level: C1

Levels: A1/2: Basic user - B1/2: Independent user - C1/2 Proficient userCommon European Framework of Reference for Languages

Communication skills Good communication skills acquired by arranging different events at college and university level.

Direct communication with the customer during customer complaints to understand and solve theirproblems.

Being the team lead, it was one of my responsibilities to communicate between the vendor and myteam.

Organisational / managerial skills Planning (Efficiently planning daily tasks for my team).

Organisational (Organizing the daily audits, reports, files and tasks).

Leadership

Job-related skills Excellent interpersonal and presentation skills (continuous face to face and telephoniccommunication, plus making presentable reports).

Pressure Handler (smooth sailing through tough days, completing the tasks well in time andcontaining the pressure from the upper management so that my team dont have to face it).

Motivator (motivating and inspiring my juniors through dedication, hard work and by keeping afriendly and calm environment).

Computer skills Good command of Microsoft Office tools (MS Word andPower Point for making reports, Ican dodata manipulation, charts, reporting in excel, I can setup Outlook on PC/Tablets/IPads/Smart Phonesetc).

For emails, I can configure email filters, address book, contacts, calendar, and share them with otherusers with appropriate permissions, I can setup online meetings, can backup and restore outlook,move outlook data and setting from one device to another.

Troubleshooting skills (Windows installation, creating partitions, software and driver installation.

Theoretical understanding of CISCO devices and VOIP, FTP, DNS, SMTP, POP3, IMAP and routingprotocols like RIP, OSPF etc


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Publications

Presentations

Projects

Conferences

Honours and awards

Memberships

Translating instruction manuals for technicians and riggers.

Final year project presentation on DVB-T2.

Licence free frequency jammer.

Line tracking robot.

Unit Power Supply system.

House security system, switching the lights on and off by generating random undetectablesequence.

Attended a couple of Model United Nations Conferences.

Prefect at college level.

Member of Virsa team as a co-director in Comsats University 2011/12.

Founding member of Rawalpindi heritage club and Margallah plantation society.

CV fahad IT

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