CV (2)
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1
Kamal H. Al maslakh Mobile KSA 1: +966 501074786
Mobile KSA 2: +966 541186091 E-mail: [email protected]
Personal Information Marital status: Married
Nationality: Syrian
Date of birth: 10 August 1981
Resident of: Jeddah, Kingdom of Saudi Arabia
Career Experience 15 years’ experience in all aspects of hotel Food & Beverage.
Hospitality industry career focus on 4- and 5-star properties and
international brand-name
6 years’ head of department.
Track record of strong multi-cultural team building and organizational
leadership skills
Proven background in market research, target marketing and customer
service Strong career focus on start-up operations, renovations, and Re-
branding.
Successful with, refurbishment, pre-opening, opening, Fire life safety,
budgeting, cost management, revenue management.
Good communicator with open style management.
Proven success in troubleshooting and profit orientation, as well as Sales &
Marketing. Good negotiator for win wins’ solutions. Revenue management
background.
Education
November 2000 – April 2003 university of Aleppo / Hotel College
Managing Restaurants and Banquets.
Services Etiquettes.
Culinary arts and management of kitchens.
Food Cost.
Principles of financial Accounting in Hospitality industry.
Managing people more effectively.
Marketing planning in hospitality industry.
Managing Dynamic team.
2
Professional
experience
March 2014 – December 2016 Red Sea Palace Hotel
Food & Beverage Manager
Develop design & implement the strategic plan in the most time efficient & cost
effective manner.
Responsible for developing business plans for the long term future & also the day to day running.
Organizing daily operation & managing committees.
Full responsibility and supervision of F&B outlets and main Kitchen.
December 2011 – January 2014 Golden Tulip Al Nasiryah / Ryiadh
Food & Beverage Manager
Develop design & implement the strategic plan in the most time efficient & cost
effective manner.
Responsible for developing business plans for the long-term future & also the day to day running.
Organizing daily operation & managing committees.
Full responsibility and supervision of F&B outlets and main Kitchen.
February 2011 – December 2011 Holiday Inn Resort / Half Moon Bay / Khobar
Assistant Food & Beverage Manager
Develop design & implement the strategic plan in the most time efficient & cost
effective manner.
Responsible for developing business plans for the long-term future & also the day to day running.
Organizing daily operation & managing committees.
Full responsibility and supervision of F&B.
3
June 2004 – February 2011
Al Khobar Holiday Inn Outlets Manager ( Al Ghouroub Restaurant / Room Service)
Full responsibility of restaurant and room service operation.
Handling shifts and team schedule.
Handling reservations.
Up Selling.
Maintaining service and quality of open buffets and ala card orders.
Ensures service team understands and is leveraging IHG demand engines to full potential.
Ensures focus is on proactive selling as well as reactive selling.
May 2003 – May 2004 La Noisette Restaurant / Aleppo
Senior Captain
Responsible for monthly inventory and daily reservations.
Responsible of service quality.
In charge of 3 sections with total of 12 staff.
January 2002 – May 2003 Al Ittihad Restaurant / Aleppo
Captain
Responsible for monthly inventory and daily reservations.
Responsible of service quality.
In charge of families sections with total of 15 staff.
4
Training Programs Attended:
Team Work….. IHG
Guest Courtesy….. IHG
First Aid….. IHG
Fire, life & safety & bomb threat and evacuation….. IHG
Complaint handling….. IHG
CTC….. IHG
Train the Trainer (TTT)….. IHG
Goal setting….. IHG
Winning ways ….. IHG
Improving Guest services….. IHG
Brand Standard ….. IHG
Conflict Management ….. IHG
Basic service….. Al Hokair Group
Basic food safety….. E- Cristal
Performance Management & Competency Based Interviewing Skills Training…. Radisson Blu / Rezidor
Yes I Can ….. Radisson Blu / Rezidor
On job skills ….. Radisson Blu / Rezidor
Carlson club loyalty program ….. Radisson Blu / Rezidor
MLS ….. Radisson Blu / Rezidor
5
Languages Language Level Yrs in Practice Last Used
Arabic Expert More than 30 Years Every day
English Expert More than 14 Years Every day
Skills Skill Level Yrs in Practice Last Used
Opera Hotel System Intermediate More than 5 Years More than 5 Years
Excel Intermediate More than 7 Years Every day
MS World Intermediate More than 10 Years Every day
Ambitions Currently: F&B Manager – Director of F&B.
References Available on request.