Cut Costs, Delight Users with Enterprise Request Management - The ERM Infographic
6
How to Cut Service Request Costs and Delight Customers with Enterprise Request Management Deconstructing the ERM Infographic
-
Upload
kinetic-data -
Category
Business
-
view
143 -
download
0
description
This presentation shows how to cut service request costs and delight users with Enterprise Request Management (ERM). It deconstructs the ERM infographic to illustrate what exactly ERM is; why it is important (help desk calls are expensive, especially if they need to be escalated): how to calculate the ROI of implementing an ERM strategy; how ERM works (comparison of pre-ERM and post-ERM request process flows); and where to find more information about ERM.
Transcript of Cut Costs, Delight Users with Enterprise Request Management - The ERM Infographic
How to Cut Service Request Costsand Delight Customers with
Enterprise Request Management
Deconstructing
the ERM Infographic
![[PPT]PowerPoint Presentation - Event Schedule & Agenda …schd.ws/hosted_files/2016agripspring/97/Joint ERM... · Web viewOutline ERM Frameworks Why CIS is Involved in ERM CIS ERM](https://static.fdocuments.in/doc/165x107/5ac13a447f8b9a4e7c8cc305/pptpowerpoint-presentation-event-schedule-agenda-schdwshostedfiles2016agripspring97joint.jpg)
