Customization Concepts in Microsoft Dynamics CRM 2015

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Customization Concepts in Microsoft Dynamics CRM 2015

Transcript of Customization Concepts in Microsoft Dynamics CRM 2015

Page 1: Customization Concepts in Microsoft Dynamics CRM 2015

Customization ConceptsinMicrosoft Dynamics CRM 2015

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Agenda

Customization : Why & How What is Supported & What is not Solutions

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Customization : Why & How

To fulfil Custom Business Process Requirement. System Administrator & System Customizer Roles are allowed. Can be achieved by Solutions.

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What is Supported & What is not

MICROSOFT's way is supported. Direct interactions are unsupported.

Custom Code Validation Tool : My way or yours

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Solutions

Set of customizations. Can be purchased / shared / transported as a file. Also available at Microsoft Dynamics Marketplace. or by Independent software vendor. CRM already has a special solution "Default Solution" . Each solution has a publisher. Managed & unmanaged solutions.

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How solutions are applied?

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Thank You!

Any Queries?