Customers' Expectations and Perceptions of Service …...Customers' Expectations and Perceptions of...

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https://dx.doi.org/10.33601/effulgence.rdias/v16/iSpl1/2018/article0.3 1

Transcript of Customers' Expectations and Perceptions of Service …...Customers' Expectations and Perceptions of...

Page 1: Customers' Expectations and Perceptions of Service …...Customers' Expectations and Perceptions of Service Quality of Life Insurance Corporation of India Mamta Bhushan 11. Assistant

https://dx.doi.org/10.33601/effulgence.rdias/v16/iSpl1/2018/article0.3

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