Customer Success : Austin Independent School Distirict

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CASE STUDY AMAZING DIGITAL INTERVIEWS AMAZING DIGITAL INTERVIEWS AUSTIN INDEPENDENT SCHOOL DISTRICT SAVES 17 INTERVIEW HOURS PER POSITION

description

HireVue customer Austin ISD uses digital interviewing to help improve new hire quality and screening efficiency while reducing time per requisition by 17 hours.

Transcript of Customer Success : Austin Independent School Distirict

Page 1: Customer Success : Austin Independent School Distirict

CASE STUDY AMAZING DIGITAL INTERVIEWS     AMAZING DIGITAL INTERVIEWS    

AUSTIN INDEPENDENT SCHOOL DISTRICT

SAVES 17 INTERVIEW HOURS PER POSITION

Page 2: Customer Success : Austin Independent School Distirict

ORGANIZATION SNAPSHOT «  Urban School District «  5th Largest in Texas «  High Candidate Volumes «  Committee Process «  Screening Bottleneck

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THE CHALLENGE

.: Limited Recruiting Staff

.: Prescreening Volume

.: Interviewing Committee

.: Manual Reviews

.: Lengthy Review Process

.: Lengthy Approval Process

.: Several Reviews & Approvers

.: 6-8 Week Posting-Hire

Recruiting Process

①  Source

②  Prescreen (HR)

③  Screen (Screening Committee)

④  Interview (Interview Committee)

⑤  Final Interviews (Superintendent)

⑥  Approval (Board of Trustees)

Page 4: Customer Success : Austin Independent School Distirict

“These individuals dedicate their time to determine which two to three candidates will advance for final interviews with the Superintendent and Chief Schools Officer, so we need to be sure we provide them with the best candidates for review.” .: Austin Independent School District

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60-140

COMMITTEE SCREEN COMMITEE INTERVIEW

6-8

MANUAL PROCESS

COMMITTEE REVIEWS « Resume «  Teaching History (Years, Positions) « Candidate References

MANUALLY OMITTING

87 – 96% OF CANDIDATES

BASED ONLY ON RESUMES &

REFERENCES

CHALLENGES « Manual & Time Intensive « Difficult to Assess «  Low Conversion Rate (Submits) « Missing Good Candidates

SCREENING BOTTLENECK

CANDIDATES

Page 6: Customer Success : Austin Independent School Distirict

THE SOLUTION

TECHNOLOGY .: On Demand Interviews .: 10 Prescreening Questions .: Digital Collaboration .: Side-by-Side Comparison & Rating .: PROCESS .: New Digital Screening Layer

.: KSA’s, Urban Skills & Language .: Situational Assessment .: Teaching Philosophy & Methods

.: Accelerated Process

.: Faster + Deeper Insights

.: Internal Mobility & Development

Used For «  Administration «  Directors & Principals «  Teachers «  Internal Talent Development Why HireVue «  On Demand Interviews «  Simple «  Reporting «  Leadership Reputation «  Continuous Innovation «  Superior Support

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60-140

COMMITTEE SCREEN COMMITEE INTERVIEW

6-8

OLD PROCESS

CHALLENGES « Manual & Time Intensive « Difficult to Assess «  Low Conversion Rate (Submits) « Missing Good Candidates

SOLUTION « On Demand Interviews « Rapidly Engage All Candidates « Quickly Assess (Watch):

« Teaching Philosophy « Teaching Behaviors « Language Fit

«  Play, Rate & Share – Side by Side

NEW PROCESS

DIGITAL ACCELERATION

CANDIDATES

DIGITAL SCREENING LAYER

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Why HireVue « On Demand Interviews «  Simple «  Reporting «  Innovation

BEFORE AFTER + PRESCREEN

COMMITTEE SCREEN

FINAL INTERVIEW

HIRE

APPROVAL

+

PRESCREEN

COMMITTEE SCREEN

+

Interviews scheduled with candidates in sets of 6-8

~50% OF ON DEMAND

INTERVIEWS RESULT IN NO SUBMISSION

HIRE

HIGHER CONVERSION

RATE

Resume & Experience References On Demand

Interview

COMMITTEE REVIEWS:

+ Resume & Experience References

COMMITTEE REVIEWS:

Previously would have been submitted based

only on qualified resume & experience at a cost of

40 min per candidate Screening On Demand Interviews

(10 Questions)

HR

SCREENING COMITEE

COMMITEE INTERVIEW

SUPERINTENTEND

INTERVIEW COMITEE

BOARD OF TRUSTEES FINAL INTERVIEW APPROVAL

COMMITEE INTERVIEW

Manually screening out 87 – 96% of candidates based only on resumes

& references

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THE RESULTS

.: Benefits

« Quality

«  Speed

«  Efficiency

«  Experience

«  Visibility

100% CONVERSION RATE (OF SUBMISSIONS)

+SOURCING CAPACITY +

+40min - PER CANDIDATED SCREENED

INC

REA

SED

SAVED = 17 HOURS PER POSITION

CANDIDATE EXPERIENCE

Page 10: Customer Success : Austin Independent School Distirict

The committee gets to experience a true snapshot of each candidate. And in that snapshot, we can see them, hear them, let them bring their resume to life and understand their depth of knowledge and understanding of curricula. That’s something a piece of paper can’t provide” .: Austin Independent School District :.

“We love HireVue’s technology.

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THAT’S NOT ALL…

AISD is also using On Demand Interviews for internal talent mapping. To help find those individuals who might be ready to move into principal and assistant principal positions, the District invited a pool of 30 potential internal candidates to participate in an On Demand Interview and soon discovered talent within the organization of which they were previously unaware.

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.: read the full story at hirevue.com/customers :.