Customer Maintenance Using SAP- Current Process,Flaws And QuickFix
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Customer Maintenance
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Designated to aim on present scenarios,considering the drawbacks and finding solution in order to improve customer maintenence
Transcript of Customer Maintenance Using SAP- Current Process,Flaws And QuickFix
Customer Maintenance
Agenda
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Introduction
Current Process
Solution
Questions
Current Process
All quotes and negotiations with clients are handled in paper.
Authorization by manager have to be routed manually.
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Drawbacks
Process is tedious.
Requires paper work.
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Solution Overview
We proposed the use of following architecture:• SAP BPM
• SAP Portal
• SAP Web dynPro
• SAP ECC
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SAP BPM
A holistic management approach for effective and efficient business.
Easier and faster access to the information.
Better control of information.
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SAP Portal
Information is consumer centric.
Secure.
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SAP Web dynPro
Standard tool-set for UI development and execution.
Uses MVC pattern.
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Advantages
Data consistency.
Reduced Paper work.
Access through web browser.
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Challenges
Data Collections.
RFC import and binding.
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Web dynPro UI Screens
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Web dynPro UI Screens
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Worldwide Offices:USA (Dallas)India (Pune)
Partner Offices:Monterrey (Mexico)Frankfurt (Germany)Stockholm (Sweden)
Email: [email protected] Corporate URL: www.architectsap.com
