Customer Lookbook• Solutions: Backup & Recovery, Live Mount, Cloud Archival • Assets: Case Study...

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Customer Lookbook

Transcript of Customer Lookbook• Solutions: Backup & Recovery, Live Mount, Cloud Archival • Assets: Case Study...

Page 1: Customer Lookbook• Solutions: Backup & Recovery, Live Mount, Cloud Archival • Assets: Case Study and Q&A THE CHALLENGE • Lengthy RTOs • Recovery workflow required re-hydration

Customer Lookbook

Page 2: Customer Lookbook• Solutions: Backup & Recovery, Live Mount, Cloud Archival • Assets: Case Study and Q&A THE CHALLENGE • Lengthy RTOs • Recovery workflow required re-hydration
Page 3: Customer Lookbook• Solutions: Backup & Recovery, Live Mount, Cloud Archival • Assets: Case Study and Q&A THE CHALLENGE • Lengthy RTOs • Recovery workflow required re-hydration

20%INCREASED TEAM PRODUCTIVITY

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Balance Innovations Saves Time, Space and Money

“It just worked — we didn’t have to spend time babysitting our solution, and didn’t have to configure and re-configure over and over again based on slight changes in our environment.”

Todd Shutts, Senior VP Advanced Technology Group

ABOUT BALANCE INNOVATIONS

• Develops currency operations software for retail customers

• Employees: 85

• Environment: 200 VMs

• Industry: Software

• Previous/Replaced Solutions: Veeam

• Solutions: Backup & Recovery, Replication, Cloud Archival

THE CHALLENGE

• Frequently hit storage constraints

• Significant time spent managing and tuning previous backup solution

THE SOLUTION

• Rubrik protecting primary and DR site

• Restoring much faster with single file search

• Developed cloud archival strategy

• Rubrik scales without requiring additional primary storage

Page 4: Customer Lookbook• Solutions: Backup & Recovery, Live Mount, Cloud Archival • Assets: Case Study and Q&A THE CHALLENGE • Lengthy RTOs • Recovery workflow required re-hydration

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Bottomline Technologies Simplifies Data Protection and Compliance Reporting

“We’ve been able to meet our SLAs for RTOs and RPOs. With Rubrik, we can spin up a VM in minutes rather than hours or days. Restoring data becomes quicker, helping us become more agile. The steps required to recover go from 20 to 2 with Rubrik.”

Bob Love, Director of IT

ABOUT BOTTOMLINE TECHNOLOGIES

• Develops SAAS/onsite financial software for corporations

• Employees: 1500

• Revenue: $331m

• Environment: 100 VMs

• Industry: Software

• Previous/Replaced Solutions: Commvault

• Solutions: Backup & Recovery, Compliance reporting, Replication

THE CHALLENGE

• Operate in a highly regulated industry, and continuous auditing cycle was straining the team

• Lengthy RTOs (restores took days) and troubleshooting complexity for unsuccessful restores

THE SOLUTION

• Multiple r300 series appliances for backup and recovery

• Eliminated tape

• Replication to alternate site while staying Sarbanes-Oxley (SOX) compliant

• Automated reports for financial compliance audits

• Reduced datacenter footprint of backup solution

30%LOWERED TCO

RPOREDUCED FROM DAYS TO MINS

Page 5: Customer Lookbook• Solutions: Backup & Recovery, Live Mount, Cloud Archival • Assets: Case Study and Q&A THE CHALLENGE • Lengthy RTOs • Recovery workflow required re-hydration

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Castilleja Keeps Instructional Time Running

“The ability to instantly mount backups on Rubrik allows us to stage upgrades before we roll out to production, helping us avoid service outages...For the first time, we’re able to re-purpose our backup data for use cases beyond recovery.”

Terry Young Senior Network and Systems Administrator

ABOUT CASTILLEJA

• All-girls college preparatory school in Palo Alto

• Employees: <200

• Environment: 50 VMs

• Industry: Primary/Secondary Education

• Previous/Replaced Solution: Veeam

• Solutions: Backup & Recovery, Live Mount, Cloud Archival

• Assets: Case Study and Q&A

THE CHALLENGE

• Lengthy RTOs

• Recovery workflow required re-hydration on primary storage

• Expensive capacity overhead required by backup software

• Previous solution needed additional software licenses to support use cases beyond recovery

THE SOLUTION

• VM and file-level recovery

• Re-purpose backup data for staging & test/dev

• Enabled public cloud for long-term data retention and DR

10%REDUCED CAPEX SPEND

RTOREDUCED FROM HRS TO MINS

11U to 2UREDUCED FOOTPRINT

Page 6: Customer Lookbook• Solutions: Backup & Recovery, Live Mount, Cloud Archival • Assets: Case Study and Q&A THE CHALLENGE • Lengthy RTOs • Recovery workflow required re-hydration

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Driscoll’s Protects the Finest Berries with Rubrik, Eliminates Array-Based Snapshots

“It’s important that we are able to backup the VMs in our cooler facility. If we don’t, we cannot receive and ship berries. We can now successfully and easily backup the applications underpinning our supply chain—at both a VM and file-level. That way, we continue to deliver the finest berries to delight our customers.”

Jose Ambrosio, IT Administrator

ABOUT DRISCOLL’S

• Largest US fresh berry supplier

• Environment: 350 VMs, 95% virtualized

• Industry: Food & Beverages

• Previous/Replaced Solution: NetApp Snapmirror & SnapVault, ArcServe

• Solutions: Backup & Recovery, Live Mount, Cloud Archival

• Assets: Case Study and Video

THE CHALLENGE

• Inability to perform file-level recovery quickly/easily with array-based snapshots

• Limited backup retention period, as backups resided on expensive primary storage

• Management complexity from array-based snapshots

THE SOLUTION

• VM and file-level recovery

• Achieved longer retention times without sacrificing primary storage capacity

• Enabled cloud archival for long-term data retention

FILE LEVEL RTONEAR-INSTANT (VS. 30 MINS)

Page 7: Customer Lookbook• Solutions: Backup & Recovery, Live Mount, Cloud Archival • Assets: Case Study and Q&A THE CHALLENGE • Lengthy RTOs • Recovery workflow required re-hydration

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Empire Life Builds New DR Strategy with Rubrik as Centerpiece

“Rubrik is the centerpiece of Empire Life’s new DR strategy. We’ve decreased our SLAs from days to minutes, implemented asynchronous replication between our data centers, and archive more efficiently now.”

Jeff Babcock Manager of IT Infrastructure and Security

ABOUT EMPIRE LIFE

• One of the top 10 insurance companies in Canada

• Employees: 1000

• Revenue: $1.2 billion

• Environment: 1000 VMs

• Industry: Insurance

• Previous/Replaced Solution: FDR

• Solutions: Backup & Recovery, Replication

THE CHALLENGE

• Lengthy RTOs

• Troubleshooting complexity for unsuccessful restores

• Storage growth due to lengthy retention policies

• Management hassle from maintaining off-site storage

THE SOLUTION

• VM and file-level backup and recovery

• Bi-directional replication

• Data archival for long-term retention

$100KSAVINGS ON DR FOOTPRINT

RESTORESEFFICIENT/FASTER

RTONEAR-ZERO (MINS VS. 24-72 HRS)

Page 8: Customer Lookbook• Solutions: Backup & Recovery, Live Mount, Cloud Archival • Assets: Case Study and Q&A THE CHALLENGE • Lengthy RTOs • Recovery workflow required re-hydration

14U to 4U RTO RPODATACENTER REDUCTION FOOTPRINT

NEAR-ZERO PLUS GRANULAR FILE RESTORE (MINS VS. 6-12 HRS)

BI-DIRECTIONAL REPLICATION W/FLEXIBLE RPOs (MINS VS 2 DAYS)

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ExponentHR Brings Backup and Replication Times Closer to Reality

“Rubrik is a next-generation backup product. It is so easy to use [and] at the same time, it has key enterprise features to support our business needs.”

Misha Vyazmensky, CTO

ABOUT EXPONENTHR

• Provides SAAS software to track payroll, benefits, and HR online

• Employees: <200

• Environment: 250 VMs

• Industry: Software

• Previous/Replaced Solution: Avamar

• Solutions: Backup & Recovery, Replication

• Assets: Case Study and Video

THE CHALLENGE

• Lengthy RPOs for replication

• Lengthy RTOs and troubleshooting complexity for unsuccessful restores

• Scaling required forklift upgrades to bulky systems

THE SOLUTION

• Bi-directional replication

• VM and file-level backup and recovery

Page 9: Customer Lookbook• Solutions: Backup & Recovery, Live Mount, Cloud Archival • Assets: Case Study and Q&A THE CHALLENGE • Lengthy RTOs • Recovery workflow required re-hydration

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Langs Building Supplies Stops Ransomware Attack in its Tracks

“My data management system doesn’t sit idle… It’s not just about backup, it’s not just about test/dev, and it’s not just about DR. Rubrik is the whole solution.”

Matthew Day IT & Support Manager

ABOUT LANGS BUILDING SUPPLIES

• Leading supplier of timber products in South Queensland, Australia

• Employees: 250

• Environment: 200 VMs, 100% virtualized

• Industry: Construction Supply

• Previous/Replaced Solution: Veeam and NetApp

• Solutions: Backup & Recovery, Live Mount

• Assets: Q&A and Video

THE CHALLENGE

• Ransomware attack on system through email link

• Production file server infected by CryptoLocker

THE SOLUTION

• VM and file-level recovery

• 25 minutes to write script to restore files to VM from latest snapshot

• 1 hour to normalize threat, no data loss

DEVOPSCYCLE REDUCED FROM WKS TO MINS

50%CAPEX SAVINGS

ZERODATA LOSS DURING RANSOMWARE ATTACK

RTOREDUCED (MINS VS. 4 HRS)

Page 10: Customer Lookbook• Solutions: Backup & Recovery, Live Mount, Cloud Archival • Assets: Case Study and Q&A THE CHALLENGE • Lengthy RTOs • Recovery workflow required re-hydration

RTOREDUCED (MINS VS. HRS/WKS)

MGMTSIGNIFICANT REDUCTION (2-3 HRS/DAY TO FEW MINS/DAY)

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Leeward Business Advisors Shifts Up the Growth Curve

“Our previous vendor didn’t provide us with any competitive advantage...[With Rubrik] we create the appropriate SLA policy that then starts immediately protecting customer data.”

Jason Klein, CTO

ABOUT LEEWARD BUSINESS ADVISORS

• MSP that delivers CTO/CIO-level consulting services for organizations

• Employees: <50

• Industry: IT and Services

• Previous/Replaced Solution: Veeam

• Solutions: Backup & Recovery, File Search, Cloud Archival, Live Mount

• Assets: Case Study and Q&A

THE CHALLENGE

• Management complexity in using legacy backup software

• Lack of competitive edge with previous data protection solutions

THE SOLUTION

• Backup and recovery

• Global real-time file search

• Archival to object store

Page 11: Customer Lookbook• Solutions: Backup & Recovery, Live Mount, Cloud Archival • Assets: Case Study and Q&A THE CHALLENGE • Lengthy RTOs • Recovery workflow required re-hydration

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Power Integrations Achieves Near-Zero RTO with Rubrik

THE CHALLENGE

• Slow, manual recovery of applications and files

• Inability to search for files

• Lengthy deployment times

• Difficult to manage backup and recovery

THE SOLUTION

• Instant recovery of applications and files

• Rapid system installation (< 15 mins)

• Easy-to-use, intuitive UI

• Lightning-fast and easy search to locate files in seconds

4XTOTAL SAVINGS IN 1ST YEAR

“Rubrik has made a simple and easy-to-use solution, brought our RTO down to seconds, and made our data easily accessible so we can restore at any time, anywhere.”

Justin Strout Sr. Mgr Network Ops

ABOUT POWER INTEGRATIONS

• Public semiconductor manufacturer (NASDAQ: POWI)

• Employees: 800

• Revenue: $344m

• Environment: 1400 VMs

• Industry: Semiconductor

• Previous/Replaced Solution: Commvault

• Solutions: Backup & Recovery, File Search

• Assets: Video, Blog

RTO3 WKS TO SECONDS

3XHARD SAVINGS

Page 12: Customer Lookbook• Solutions: Backup & Recovery, Live Mount, Cloud Archival • Assets: Case Study and Q&A THE CHALLENGE • Lengthy RTOs • Recovery workflow required re-hydration

$20K RTOSAVINGS IN THE FIRST MONTH

REDUCED FROM DAYS TO MINS

MGMTMINS/DAY (VS. 3 HRS/WK)

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Protected Trust Delivers Reliable Backup-as-a-Service with Rubrik

“Rubrik has transformed our Managed Service business with an elegant solution that delivers deployment, management, and recovery simplicity.”

Chris Bridges, CTO

ABOUT PROTECTED TRUST

• Protected Trust is a HIPAA-compliant MSP

• Employees: <50

• Environment: 1000s of VMs

• Industry: MSP

• Solutions: Backup, File Search, Live Mount

• Assets: Case Study and Video

THE CHALLENGE

• Legacy backup software solution resulted in failed restores

• RTO took hours, up to weeks

THE SOLUTION

• Backup and recovery for managed service provider

• Live Mount for recovery testing

• Plans to offer public cloud for data archival offering

• Resolved application stun effects on SQL databases

Page 13: Customer Lookbook• Solutions: Backup & Recovery, Live Mount, Cloud Archival • Assets: Case Study and Q&A THE CHALLENGE • Lengthy RTOs • Recovery workflow required re-hydration

REDUCTION IN ANNUAL SERVICE COSTS (NO TAPE)

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Red Hawk Casino Replaces Tape with Cloud

“With Rubrik, I can eliminate tape and shift to using AWS for our long-term data retention. I can instantly locate specific data sets by searching an index that catalogues data on and off-site, eliminating the pain and time spent on taping out and waiting for recalled tapes.”

Jake Warren Systems Administrator

ABOUT RED HAWK CASINO

• Casino providing a 24-hour gaming space filled with 2,000+ slot machines, game tables, restaurants, and more

• Employees: <5000

• Environment: 100% virtualized

• Industry: Casino

• Previous/Replaced Solution: Commvault, Tape

• Solutions: Backup & Recovery, Cloud Archival, File Search

• Assets: Case Study

THE CHALLENGE

• Management complexity with tape archival

• Experienced app-stunning for large SQL databases

• Searching for files took weeks

THE SOLUTION

• Backup and recovery for virtualized environment

• Public cloud replaces tape for long-term data retention

• Global real-time search to instantly locate files on-site and off-site

• Backup and granular recovery for highly transactional databases

RTOREDUCED FROM WKS TO MINS

50%REDUCTION IN HW/SW LICENSING

60%

Page 14: Customer Lookbook• Solutions: Backup & Recovery, Live Mount, Cloud Archival • Assets: Case Study and Q&A THE CHALLENGE • Lengthy RTOs • Recovery workflow required re-hydration

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INSTALLTIME REDUCED (WKS TO MINS)

RediCloud Delivers Flexible Service Provider Offerings with Rubrik

“Rubrik’s simplicity delivers immediate value since... you’re comparing 15-minute installations to implementations at least a week long with pages of provisioning instruction. By using Rubrik, we’re able to reap savings on our backend management and pass those savings on to customers.”

Scott Mayers Director of Data Center and Cloud Technologies

ABOUT REDICLOUD

• RediCloud offers a suite of cloud solutions including VM services, DR, backup, and hosted voice

• Employees: <200

• Industry: MSP

• Previous/Replaced Solution: Commvault and tape archival

• Solutions: Backup & Recovery, Replication, Cloud Archival, Live Mount

THE CHALLENGE

• Legacy backup software solution resulted in failed restores

• Inability to test backups quickly

• RTO took hours, up to weeks

THE SOLUTION

• Backup and recovery for managed service provider

• Plans to offer a new DR service to customers

SCALEEASE OF SCALABILITY

Page 15: Customer Lookbook• Solutions: Backup & Recovery, Live Mount, Cloud Archival • Assets: Case Study and Q&A THE CHALLENGE • Lengthy RTOs • Recovery workflow required re-hydration

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Rubrik Helps RFA Deliver Archival-as-a-Service

“What caught my attention was Rubrik’s public cloud archival capabilities combined with global deduplication... everybody integrates with public cloud providers nowadays but they lack awareness of where the data is located.”

Grigoriy Mills, CTO

ABOUT RFA

• RFA provides global data center services to the financial services industry

• Employees: <200

• Environment: 100s of VMs

• Industry: MSP

• Solutions: Backup & Recovery, Replication, Cloud Archival, File Search

• Assets: Case Study

THE CHALLENGE

• Lacked data visibility across on-premise and cloud

• High rate of job failure with existing backup solution

• Scalability challenges with existing backup solution

THE SOLUTION

• Backup and recovery for managed service provider

• Achieved granular data restoration from public cloud

• Introduced long-term data retention offering for customers

5X OPSACHIEVED OPERATIONAL SIMPLICITY/SCALE

SCALEINCREASED FROM PRESERVING STORAGE

SPACE SAVINGS IN DATACENTER

Page 16: Customer Lookbook• Solutions: Backup & Recovery, Live Mount, Cloud Archival • Assets: Case Study and Q&A THE CHALLENGE • Lengthy RTOs • Recovery workflow required re-hydration

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MGMTELIMINATED TAPE COMPLEXITY

TotalJobs Group Ltd. Embraces Backup Simplicity with Rubrik

“The AWS integration works really well and we can finally say goodbye to Iron Mountain, Peli cases, missing pickups and drop offs.”

Holger Sell Corporate IT Services Manager

ABOUT TOTALJOBS

• Largest online recruitment business in the UK

• Employees: <500

• Environment: 150 VMs, 100% virtualized

• Industry: Human Resources

• Solutions: Backup & Recovery, Cloud Archival

• Assets: Blog

THE CHALLENGE

• Failed backups and poor customer service from previous backup solution

• Slow, cumbersome recovery from tape archival

THE SOLUTION

• Backup and recovery with Rubrik, including remote offices

• Enabled cloud archival for long-term retention

IMPROVED

RTO

Page 17: Customer Lookbook• Solutions: Backup & Recovery, Live Mount, Cloud Archival • Assets: Case Study and Q&A THE CHALLENGE • Lengthy RTOs • Recovery workflow required re-hydration

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Wabash National Modernizes Backup and Unlocks Cloud

“[Rubrik’s] next-generation converged backup platform has allowed us to compress a complicated set of backup solutions into a single fabric that easily scales with our business.”

Steve Bunch Server and Storage Manager

ABOUT WABASH NATIONAL

• North America’s leading producer of semi-trailers and liquid transportation systems

• Employees: 5,300

• Revenue: $2 billion

• Industry: Transportation

• Solutions: Backup & Recovery, File Search, Cloud Archival

• Assets: Blog and Video

THE CHALLENGE

• Complex, costly upgrades in scaling backup capacity

• SQL and Exchange application stun

• Lengthy RTOs and performance limitations on recovery

THE SOLUTION

• VM and file-level backup and recovery

• Object-level search and recovery

• Data archival to public cloud

5X OPSACHIEVED OPERATIONAL SIMPLICITY/SCALE

SCALEINCREASED SCALABILITY

SPACE SAVINGS IN DATACENTER

Page 18: Customer Lookbook• Solutions: Backup & Recovery, Live Mount, Cloud Archival • Assets: Case Study and Q&A THE CHALLENGE • Lengthy RTOs • Recovery workflow required re-hydration

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World Vision Adopts Next-Gen Data Management with Rubrik

“Rubrik provides us flexibility and speed. Its simplicity and ability to scale-out transforms our infrastructure into an elastic, on-demand architecture.”

Nathan Sielaff System Engineer

ABOUT WORLD VISION

• Provides emergency assistance to children and families affected by disasters and conflict

• Employees: 45,000

• Revenue: $980m

• Environment: 650 VMs, 95% virtualized

• Industry: Nonprofit

• Previous/Replaced Solution: NetApp SnapProtect

• Solutions: Backup & Recovery, Live Mount, File Search, Cloud Archival

THE CHALLENGE

• Tied to single vendor for primary storage and backup

• Increasing TCO

• Desire for flexible, on-demand infrastructure

THE SOLUTION

• Backup and recovery with Rubrik

• Enabled cloud archival instead of colo buildout

• Real-time search to instantly locate files on-prem and in cloud

RTOREDUCED WITH LIVE MOUNT

50%EMPLOYEE TIME SAVINGS

Page 19: Customer Lookbook• Solutions: Backup & Recovery, Live Mount, Cloud Archival • Assets: Case Study and Q&A THE CHALLENGE • Lengthy RTOs • Recovery workflow required re-hydration

Don’t Backup. Go Forward.