Customer Copy Securities

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KYC Handout

Customer copy

Rights and Obligations of Stock Brokers, Sub-Brokers and clients as prescribedby SEBI and Stock Exchange

Internet & Wireless Technology based trading facility providedBy Stock Brokers to client

Risk Disclosure Document for capital market and derivatives segments

Guidance Note - Do's and Don'ts for trading on the exchange(s) for investors

Policies & Procedure

Rights and Obligations of beneficial owner and depository participant asprescribed by sebi and depositories


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1. The client shall invest/trade in thosesecuri t ies/contracts/other instrumentsadmitted to dealings on the Exchanges asdefined in the Rules, Byelaws and Regulationsof Exchanges/ Securities and Exchange Boardof India (SEBI) and circulars/notices issuedthere under from time to time.

2. The stock broker, sub-broker and the clientshall be bound by all the Rules, Byelawsand Regulations of the Exchange andcirculars/notices issued there under and Rulesand Regulations of SEBI and relevantnotifications of Government authorities as maybe in force from time to time.

3. The client shall satisfy itself of the capacity

of the stock broker to deal in securitiesand/or deal in derivatives contracts andwishes to execute its orders through the stockbroker and the client shall from time to timecontinue to satisfy itself of such capability ofthe stock broker before executing ordersthrough the stock broker.

4. The stock broker shall continuously satisfyitself about the genuineness and financialsoundness of the client and investmentobjectives relevant to the services to beprovided.

5. The stock broker shall take steps to make theclient aware of the precise nature of the Stockbroker's liability for business to be conducted,including any limitations, the liability and thecapacity in which the stock broker acts.

6. The sub-broker shall provide necessaryassistance and co-operate with the stockbroker in all its dealings with the client(s).

CLIENT INFORMATION

7. The client shall furnish all such details in full asare required by the stock broker in "Account

Opening Form” with supporting details, mademandatory by stock exchanges/SEBI fromtime to time.

8. The client shall familiarize himself with allthe mandatory provisions in the AccountOpening documents. Any additional clausesor documents specified by the stock brokershall be non-mandatory, as per terms &conditions accepted by the client.

9. The client shall immediately notify the stockbroker in writing if there is any change in theinformation in the 'account opening form' as

provided at the time of account opening and

thereafter; including the information onwinding up petition/insolvency petition or anylitigation which may have material bearing

on his capacity. The client shallprovide/update the financial information to thestock broker on a periodic basis.

10. The stock broker and sub-broker shall maintainall the details of the client as mentioned inthe account opening form or any otherinformation pertaining to the cl ient,confidentially and that they shall not disclosethe same to any person/authority except asrequ i red under any l aw / regu la to ryrequirements. Provided however that the stockbroker may so disclose information about hisclient to any person or authority with theexpress permission of the client.

MARGINS

11. The client shall pay applicable initial margins,withholding margins, special margins or suchother margins as are considered necessary bythe stock broker or the Exchange or as may bedirected by SEBI from time to time asapplicable to the segment(s) in which theclient trades. The stock broker is permittedin its sole and absolute discretion to collectadditional margins (even though not

required by the Exchange, ClearingHouse/Clearing Corporation or SEBI) and theclient shall be obliged to pay such marginswithin the stipulated time.

12. The client understands that payment ofmargins by the client does not necessarilyimply complete satisfaction of all dues. In spiteof consistently having paid margins, the clientmay, on the settlement of its trade, be obliged topay (or entitled to receive) such further sums asthe contract may dictate/require.

TRANSACTIONS AND SETTLEMENTS

13. The client shall give any order for buy or sell of asecurity/derivatives contract in writing or insuch form or manner, as may be mutuallyagreed between the client and the stock broker.The stock broker shall ensure to place ordersand execute the trades of the client, only in theUnique Client Code assigned to that client.

14. The stock broker shall inform the client andkeep him apprised about trading/settlementcycles, delivery/payment schedules, anychanges therein from time to time, and itshall be the responsibility in turn of the clientto comply with such schedules/procedures of

RIGHTS AND OBLIGATIONS OF STOCK BROKERS, SUB-BROKERSAND CLIENTS AS PRESCRIBED BY SEBI AND STOCK EXCHANGE

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the relevant stock exchange where the trade isexecuted.

15. The stock broker shall ensure that themoney/securities deposited by the client shallbe kept in a separate account, distinct fromhis/its own account or account of any otherclient and shall not be used by the stockbroker for himself/itself or for any other clientor for any purpose other than the purposesmentioned in Rules, Regulations, circulars,notices, guidelines of SEBI and/or Rules,Regulations, Bye-laws, circulars and notices ofExchange.

16. Where the Exchange(s) cancels trade(s) suomoto all such trades including the trade/s doneon behalf of the client shall ipso facto standcancelled, stock broker shall be entitled tocancel the respective contract(s) with client(s).

17. The transactions executed on the Exchangeare subject to Rules, Byelaws andRegulations and circulars/notices issuedthereunder of the Exchanges where the tradeis executed and all parties to such trade shallhave submitted to the jurisdiction of such courtas may be specified by the Byelaws andRegulations of the Exchanges where the tradeis executed for the purpose of giving effect tothe provisions of the Rules, Byelaws andRegulations of the Exchanges and thecirculars/notices issued thereunder.

BROKERAGE

18. The Client shall pay to the stock brokerbrokerage and statutory levies as areprevailing from time to time and as they applyto the Client's account, transactions and tothe services that stock broker renders tothe Client. The stock broker shall not chargebrokerage more than the maximumbrokerage permissible as per the rules,regulations and bye-laws of the relevant stockexchanges and/or rules and regulations ofSEBI.

LIQUIDATION AND CLOSE OUT OF POSITION

19. Without prejudice to the stock broker's otherrights (including the right to refer a matterto arbitration), the client understands that thestock broker shall be entitled to liquidate/closeout all or any of the client's positions for non-payment of margins or other amounts,outstanding debts, etc. and adjust theproceeds of such liquidation/close out, if any,against the client's liabilities/obligations. Any and all losses and financial charges

on account of such liquidation/closing-outshall be charged to and borne by the client.

20. In the event of death or insolvency of the clientor his/its otherwise becoming incapable ofreceiving and paying for or delivering ortransferring securities which the client hasordered to be bought or sold, stock broker may

close out the transaction of the client andclaim losses, if any, against the estate of theclient. The client or his nominees, successors,heirs and assignee shall be entitled to anysurplus which may result there from. The clientshall note that transfer of funds/securities infavor of a Nominee shall be valid discharge bythe stock broker against the legal heir.

21. The stock broker shall bring to the noticeof the relevant Exchange the informationabout default in payment / delivery andrelated aspects by a client. In case where

defaulting client is a corporate entity /partnership / proprietary firm or any otherartificial legal entity, then the name(s) ofDirector(s) / Promoter(s) / Partner(s) /Proprietor as the case may be, shall also becommunicated by the stock broker to therelevant Exchange(s).

DISPUTE RESOLUTION

22. The stock broker shall provide the client withthe relevant contact details of the concernedExchanges and SEBI.

23. The stock broker shall co-operate in redressinggrievances of the client in respect of alltransactions routed through it and in removingobjections for bad delivery of shares,rectification of bad delivery, etc.

24. The client and the stock broker shall refer anyclaims and/or disputes with respect to deposits,margin money, etc., to arbitration as per theRules, Byelaws and Regulations of theExchanges where the trade is executedand circulars/notices issued thereunder asmay be in force from time to time.

25. The stock broker shall ensure fastersettlement of any arbitration proceedingsarising out of the transactions entered intobetween him vis-à-vis the client and he shallbe liable to implement the arbitration awardsmade in such proceedings.

26. The client/stock-broker understands that theinstructions issued by an authorizedrepresentative for dispute resolution, if any, ofthe client/stock-broker shall be binding on theclient/stock-broker in accordance with the letterauthorizing the said representative to deal on

behalf of the said client/stock-broker.

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TERMINATION OF RELATIONSHIP

27. This relationship between the stock brokerand the client shall be terminated; if thestock broker for any reason ceases to be amember of the stock exchange includingcessation of membership by reason of thestock broker's default, death, resignation orexpulsion or if the certificate is cancelled by theBoard.

28. The stock broker, sub-broker and the clientshall be entitled to terminate the relationshipbetween them without giving any reasons tothe other party, after giving notice in writing ofnot less than one month to the other parties.Notwithstanding any such termination, allrights, liabilities and obligations of the partiesarising out of or in respect of transactionsentered into prior to the termination of this

relationship shall continue to subsist andvest in/be binding on the respective partiesor his/its respective heirs, executors,administrators, legal representatives orsuccessors, as the case may be.

29. In the event of demise/insolvency of thesub-broker or the cancellation of his/itsregistration with the Board or/withdrawal ofrecognition of the sub-broker by the stockexchange and/or termination of the agreementwith the sub broker by the stock broker, for anyreason whatsoever, the client shall be

informed of such termination and the clientshall be deemed to be the direct client of thestock broker and all clauses in the 'Rightsand Obligations' document(s) governing thestock broker, sub-broker and client shallcontinue to be in force as it is, unless the clientintimates to the stock broker his/its intentionto terminate their relationship by giving anotice in writing of not less than one month.

ADDITIONAL RIGHTS AND OBLIGATIONS

30. The stock broker shall ensure dueprotection to the client regarding client'srights to dividends, rights or bonus shares,etc. in respect of transactions routedthrough it and it shall not do anythingwhich is likely to harm the interest of theclient with whom and for whom they may havehad transactions in securities.

31. The stock broker and client shall reconcileand settle their accounts from time to timeas per the Rules, Regulations, Bye Laws,Circulars, Notices and Guidelines issued bySEBI and the relevant Exchanges where thetrade is executed.

32. The stock broker shall issue a contract

note to his constituents for trades executedin such format as may be prescribed by theExchange from time to time containingrecords of all transactions including detailsof order number, trade number, trade time,trade price, trade quantity, details of the

derivatives contract, client code, brokerage,all charges levied etc. and with all otherrelevant details as required therein to be filledin and issued in such manner and within suchtime as prescribed by the Exchange. The stockbroker shall send contract notes to theinvestors within one working day of theexecution of the trades in hard copy and/orin electronic form using digital signature.

33. The stock broker shall make pay out of funds ordelivery of securities, as the case may be, tothe Client within one working day of receipt

of the payout from the relevant Exchangewhere the trade is executed unlessotherwise specified by the client and subjectto such terms and conditions as may beprescribed by the relevant Exchange fromtime to time where the trade is executed.

34. The stock broker shall send a complete`Statement of Accounts' for both funds andsecurities in respect of each of its clients insuch periodicity and format within such time, asmay be prescribed by the relevant Exchange,from time to time, where the trade is executed.

The Statement shall also state that the clientshall report errors, if any, in the Statementwithin such time as may be prescribed by therelevant Exchange from time to time where thetrade was executed, from the receipt thereof tothe Stock broker.

35. The stock broker shall send daily marginstatements to the clients. Daily Marginstatement should include, inter-alia, details ofcollateral deposited, collateral utilized andcollateral status (available balance/due fromclient) with break up in terms of cash, FixedDeposit Receipts (FDRs), Bank Guarantee andsecurities.

36. The Client shall ensure that it has the requiredlegal capacity to, and is authorized to, enter intothe relationship with stock broker and iscapable of performing his obligations andundertakings hereunder. All actions required tobe taken to ensure compliance of all thetransactions, which the Client may enter intoshall be completed by the Client prior to suchtransaction being entered into.

ELECTRONIC CONTRACT NOTES (ECN)

37. In case, client opts to receive the contract note

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in electronic form, he shall provide anappropriate e-mail id to the stock broker. Theclient shall communicate to the stock brokerany change in the email-id through a physicalletter. If the client has opted for internettrading, the request for change of email id

may be made through the secured access byway of client specific user id and password.

38. The stock broker shall ensure that all ECNssent through the e-mail shall be digitallysigned, encrypted, non-tamper able and incompliance with the provisions of the IT Act, 2000. In case, ECN is sent throughe-mail as an attachment, the attached file shallalso be secured with the digital signature,encrypted and non-tamper able.

39. The client shall note that non-receipt ofbounced mail notification by the stock broker

shall amount to delivery of the contract note atthe e-mail ID of the client.

40. The stock broker shall retain ECN andacknowledgement of the e-mail in a soft andnon-tamperable form in the mannerprescribed by the exchange in compliancewith the provisions of the IT Act, 2000 and asper the extant rules / regulations /circulars/guidelines issued by SEBI/Stock Exchangesfrom time to time. The proof of delivery i.e., logreport generated by the system at the timeof sending the contract notes shall be

maintained by the stock broker for thespecified period under the extant regulationsof SEBI/stock exchanges. The log report shallprovide the details of the contract notes thatare not delivered to the client/e-mails rejectedor bounced back. The stock broker shall takeall possible steps to ensure receipt ofnotification of bounced mails by him at all timeswithin the stipulated time period under theextant regulations of SEBI/stock exchanges.

41. The stock broker shall continue to sendcontract notes in the physical mode to such

clients who do not opt to receive the contractnotes in the electronic form. Wherever theECNs have not been delivered to the client orhas been rejected (bouncing of mails) by the e-mail ID of the client, the stock broker shall senda physical contract note to the client within thestipulated time under the extant regulations ofSEBI/stock exchanges and maintain the proofof delivery of such physical contract notes.

42. In addition to the e-mail communication of theECNs to the client, the stock broker shallsimultaneously publish the ECN on his

designated web-site, if any, in a secured wayand enable relevant access to the clients and

for this purpose, shall allot a unique user nameand password to the client, with an option to theclient to save the contract note electronicallyand/or take a print out of the same.

LAW AND JURISDICTION

43. In addition to the specific rights set out in thisdocument, the stock broker, sub-broker and theclient shall be entitled to exercise any otherrights which the stock broker or the clientmay have under the Rules, Bye-laws andRegulations of the Exchanges in which theclient chooses to trade and circulars/noticesissued thereunder or Rules and Regulations ofSEBI.

44. The provisions of this document shallalways be subject to Governmentnotifications, any rules, regulations,

guidelines and circulars/notices issued bySEBI and Rules, Regulations and Bye lawsof the relevant stock exchanges, where thetrade is executed, that may be in force fromtime to time.

45. The stock broker and the client shall abideby any award passed by the Arbitrator(s)under the Arbitration and Conciliation Act,1996. However, there is also a provision ofappeal within the stock exchanges, if eitherparty is not satisfied with the arbitration award.

46. Words and expressions which are used in this

document but which are not defined hereinshall, unless the context otherwise requires,have the same meaning as assignedthereto in the Rules, Byelaws andRegulations and circulars/notices issuedthereunder of the Exchanges/SEBI.

47. All additional voluntary clauses/documentadded by the stock broker should not be incontravention with rules / regulations / notices /circulars of Exchanges /SEBI. Any changes insuch voluntary clauses/document(s) need tobe preceded by a notice of 15 days. Any

changes in the rights and obligations whichare specified by Exchanges/SEBI shall alsobe brought to the notice of the clients.

48. If the rights and obligations of the parties heretoare altered by virtue of change in Rules andregulations of SEBI or Bye-laws, Rules andRegulations of the relevant stock Exchangeswhere the trade is executed, such changesshall be deemed to have been incorporatedherein in modification of the rights andobligations of the parties mentioned in thisdocument.

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ensure that the password of the client

and/or his authorized representative are notrevealed to any third Party includingemployees and dealers of the stock broker

6. The Client shall immediately notify the Stockbroker in writing if he forgets his password,discovers security flaw in Stock Broker's IBTSystem, discovers/suspects discrepancies/unauthorized access through hisusername/password/account with full details ofsuch unauthorized use, the date, the mannerand the transactions effected pursuant to suchunauthorized use, etc.

7. The Client is fully aware of and understands therisks associated with availing of a service forrouting orders over the internet/securitiestrading through wireless technology and Clientshall be fully liable and responsible for any andall acts done in the Client's Username /password in any manner whatsoever.

8. The stock broker shall send the order/tradeconfirmation through email to the client at hisrequest. The client is aware that the order/trade confirmation is also provided on the webportal. In case client is trading using wirelesstechnology, the stock broker shall send theorder/trade confirmation on the device of theclient.

9. The client is aware that trading over the internetinvolves many uncertain factors and complexhardware, software, systems, communicationlines, peripherals, etc. are susceptible tointerruptions and dislocations. The Stockbroker and the Exchange do not make anyrepresentation or warranty that the Stock

broker's IBT Service will be available to theClient at all times without any interruption.

10. The Client shall not have any claim againstthe Exchange or the Stock broker onaccount of any suspension, interruption,non-availability or malfunctioning of theStock broker's IBT System or Service orthe Exchange's service or systems or non-execution of his orders due to anylink/system failure at the Client/Stockbrokers/Exchange end for any reason beyondthe control of the stock broker/Exchanges.

1. Stock broker is eligible for providing Internet

based trading (IBT) and securities tradingthrough the use of wireless technology thatshall include the use of devices such asmobile phone, laptop with data card, etc.Which Use Internet Protocol (IP). The stockbroker shall comply with all requirementsa p p l i c a b l e t o i n t e r n e t b a s e dtrading/securities trading using wirelesstechnology as may be specified by SEBI & theExchanges from time to time.

2. The client is desirous of investing/trading insecurities and for this purpose, the client is

desirous of using either the internet basedtrading facility or the facility for securitiestrading through use of wireless technology.The Stock broker shall provide the Stockbroker's IBT Service to the Client, and theClient shall avail of the Stock broker's IBTService, on and subject to SEBI/ExchangesProvisions and the terms and conditionsspecified on the Stock broker's IBT Web Siteprovided that they are in line with the normsprescribed by Exchanges/SEBI.

3. The stock broker shall bring to the noticeof client the features, risks, responsibilities,obligations and liabilities associated withsecur i t ies t rad ing through w i re lesstechnology/internet/smart order routing or anyother technology should be brought to thenotice of the client by the stock broker.

4. The stock broker shall make the clientaware that the Stock Broker's IBT systemitself generates the initial password and itspassword policy as stipulated in line withnorms prescribed by Exchanges/SEBI.

5. The Client shall be responsible for keepingthe Username and Password confidentialand secure and shall be solely responsiblefor all orders entered and transactionsdone by any person whosoever throughthe Stock broker's IBT System using theClient's Username and/or Password whetheror not such person was authorized to do so. Also the client is aware that authenticationtechnologies and strict security measures arerequired for the internet trading/securitiestrading through wireless technology through

order routed system and undertakes to

INTERNET & WIRELESS TECHNOLOGY BASED TRADING FACILITY PROVIDEDBY STOCK BROKERS TO CLIENT

(All the clauses mentioned in the 'Rights and Obligations' document(s) shall beapplicable. Additionally, the clauses mentioned herein shall also be applicable.)

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This document contains important informationon trading in Equities/Derivatives Segments ofthe stock exchanges. All prospectiveconstituents should read this document beforetrading in Equities / Derivatives Segments of the

Exchanges.

Stock exchanges/SEBI does neither singly or jointly and expressly nor impliedly guaranteenor make any representation concerning thecompleteness, the adequacy or accuracy ofthis disclosure document nor have Stockexchanges /SEBI endorsed or passed any meritsof participating in the trading segments. This briefstatement does not disclose all the risks and othersignificant aspects of trading.

In the light of the risks involved, you shouldundertake transactions only if you understand thenature of the relationship into which you areentering and the extent of your exposure to risk.

You must know and appreciate that trading inEquity shares, derivatives contracts or otherinstruments traded on the Stock Exchange, whichhave varying element of risk, is generally notan appropriate avenue for someone of limitedresources/limited investment and/or tradingexperience and low risk tolerance. You shouldtherefore carefully consider whether such trading

is suitable for you in the light of your financialcondition. In case you trade on Stock exchangesand suffer adverse consequences or loss, youshall be solely responsible for the same andStock exchanges/its Clearing Corporation and/orSEBI shall not be responsible, in any mannerwhatsoever, for the same and it will not be open foryou to take a plea that no adequate disclosureregarding the risks involved was made or thatyou were not explained the full risk involved bythe concerned stock broker. The constituent shallbe solely responsible for the consequences and nocontract can be rescinded on that account. You

must acknowledge and accept that there canbe no guarantee of profits or no exception fromlosses while executing orders for purchaseand/or sale of a derivative contract beingtraded on Stock exchanges.

It must be clearly understood by you that yourdealings on Stock exchanges through a stockbroker shall be subject to your fulfilling certainformalities set out by the stock broker, which mayinter alia include your filling the know your clientform, reading the rights and obligations, do's and

don'ts, etc., and are subject to the Rules, Byelawsand Regulations of relevant Stock exchanges, its

Clearing Corporation, guidelines prescribed bySEBI and in force from time to time andCirculars as may be issued by Stock exchanges orits Clearing Corporation and in force from time totime.

Stock exchanges does not provide or purport toprovide any advice and shall not be liable to anyperson who enters into any business relationshipwith any stock broker of Stock exchanges and/orany third party based on any information containedin this document. Any information contained in thisdocument must not be construed as businessadvice. No consideration to trade should be madewithout thoroughly understanding and reviewingthe risks involved in such trading. If you are unsure,you must seek professional advice on the same.

In considering whether to trade or authorizesomeone to trade for you, you should be aware of ormust get acquainted with the following:-

1. BASIC RISKS:

1.1 Risk of Higher Volatility:Volatility refers to the dynamic changes inprice that a security/derivatives contractundergoes when trading activity continues onthe Stock Exchanges. Generally, higher thevolatility of a security/derivatives contract,

greater is its price swings. There may benormally greater volatility in thinly tradedsecurities / derivatives contracts than inactive securities /derivatives contracts. As aresult of volatility, your order may only bepartially executed or not executed at all, or theprice at which your order got executed may besubstantially different from the last tradedprice or change substantially thereafter,resulting in notional or real losses.

1.2 Risk of Lower Liquidity:Liquidity refers to the ability of market

participants to buy and/or sell securities /derivatives contracts expeditiously at acompetitive price and with minimal pricedifference. Generally, it is assumed that morethe numbers of orders available in a market,greater are the liquidity. Liquidity is importantbecause with greater liquidity, it is easier forinvestors to buy and/or sell securities /derivatives contracts swiftly and with minimalprice difference, and as a result, investors aremore likely to pay or receive a competitiveprice for securities / derivatives contracts

purchased or sold. There may be a risk oflower liquidity in some securities / derivatives

RISK DISCLOSURE DOCUMENT FOR CAPITAL MARKET AND DERIVATIVES SEGMENTS

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contracts as compared to active securities /derivatives contracts. As a result, your ordermay only be partially executed, or may beexecuted with relatively greater pricedifference or may not be executed at all.

1.2.1Buying or selling securities / derivativescontracts as part of a day trading strategy mayalso result into losses, because in such asituation, securities / derivatives contractsmay have to be sold / purchased at low / highprices, compared to the expected price levels,so as not to have any open position orobligation to deliver or receive a security /derivatives contract.

1.3 Risk of Wider Spreads:Spread refers to the difference in best buyprice and best sell price. It represents the

differential between the price of buying asecuri ty / derivatives contract andimmediately selling it or vice versa. Lowerliquidity and higher volatility may result inwider than normal spreads for less liquid orilliquid securities / derivatives contracts. Thisin turn will hamper better price formation.

1.4 Risk-reducing orders:The placing of orders (e.g., "stop loss” orders,or "limit" orders) which are intended to limitlosses to certain amounts may not be

effective many a time because rapidmovement in market conditions may make itimpossible to execute such orders.

1.4.1 A "market" order will be executed promptly,subject to availability of orders on oppositeside, without regard to price and that, whilethe customer may receive a prompt executionof a “market" order, the execution may be atavailable prices of outstanding orders, whichsatisfy the order quantity, on price timepriority. It may be understood that theseprices may be significantly different from the

last traded price or the best price in thatsecurity / derivatives contract.

1.4.2 A "limit" order will be executed only at the"limit" price specified for the order or abetter price. However, while the customerreceives price protection, there is a possibilitythat the order may not be executed at all.

1.4.3 A stop loss order is generally placed "away"from the current price of a stock / derivativescontract, and such order gets activated if andwhen the security / derivatives contract

reaches, or trades through, the stop price.

Sell stop orders are entered ordinarilybelow the current price, and buy stoporders are entered ordinarily above thecurrent price. When the security / derivativescontract reaches the pre -determined price, ortrades through such price, the stop loss order

converts to a market/limit order and isexecuted at the limit or better. There is noassurance therefore that the limit order willbe executable since a security / derivativescontract might penetrate the pre-determinedprice, in which case, the risk of such ordernot getting executed arises, just as with aregular limit order.

1.5 Risk of News Announcements:News announcements that may impact theprice of stock / derivatives contract may occurduring trading, and when combined with lower

liquidity and higher volatility, may suddenlycause an unexpected positive or negativemovement in the price of the security /contract.

1.6 Risk of Rumors:Rumors about companies / currencies at timesfloat in the market through word of mouth,newspapers, websites or news agencies, etc.The investors should be wary of and shoulddesist from acting on rumors.

1.7 System Risk:High volume trading will frequently occur at themarket opening and before market close.Such high volumes may also occur at anypoint in the day. These may cause delays inorder execution or confirmation.

1.7.1During periods of volatility, on account ofmarket participants continuously modifyingtheir order quantity or prices or placing freshorders, there may be delays in order executionand its confirmations.

1.7.2 Under certain market conditions, it may bedifficult or impossible to liquidate a positionin the market at a reasonable price or at all,when there are no outstanding orders eitheron the buy side or the sell side, or if trading ishalted in a security / derivatives contract dueto any action on account of unusual tradingactivity or security / derivatives contracthitting circuit filters or for any other reason.

1.8 System/Network Congestion:Trading on exchanges is in electronicmode, based on satellite/leased line based

communicat ions, combinat ion of

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technologies and computer systems to placeand route orders. Thus, there exists apossibility of communication failure orsystem problems or slow or delayedresponse from system or trading halt, or anysuch other problem/glitch whereby not being

able to establish access to the tradingsystem/network, which may be beyondcontrol and may result in delay inprocessing or not processing buy or sellorders either in part or in full. You arecautioned to note that although theseproblems may be temporary in nature, butwhen you have outstanding open positions orunexecuted orders, these represent a riskbecause of your obligations to settle allexecuted transactions.

2. As far as Derivatives segments are

concerned, please note and getyourself acquainted with the followingadditional features:-

2.1 Effect of "Leverage" or "Gearing":In the derivatives market, the amount ofmargin is small relative to the value of thederivatives contract so the transactions are'leveraged' or 'geared'. Derivatives trading,which is conducted with a relatively smallamount of margin, provides the possibility ofgreat profit or loss in comparison with the

margin amount. But transactions inderivatives carry a high degree of risk.

You should therefore completely understandthe following statements before actuallytrading in derivatives and also trade withcaution while taking into account one'scircumstances, financial resources, etc. If theprices move against you, you may lose a partof or whole margin amount in a relatively shortperiod of time. Moreover, the loss may exceedthe original margin amount.

A. Futures trading involve daily settlement of allpositions. Every day the open positions aremarked to market based on the closing levelof the index / derivatives contract. If thecontract has moved against you, you will berequired to deposit the amount of loss(notional) resulting from such movement. Thisamount will have to be paid within a stipulatedtime frame, generally before commencementof trading on next day.

B. If you fail to deposit the additional amountby the deadline or if an outstanding debt

occurs in your account, the stock broker

may liquidate a part of or the whole positionor substitute securities. In this case, you willbe liable for any losses incurred due to suchclose-outs.

C. Under certain market conditions, an investor

may find it difficult or impossible to executetransactions. For example, this situation canoccur due to factors such as illiquidity i.e.when there are insufficient bids or offers orsuspension of trading due to price limit orcircuit breakers etc.

D. In order to maintain market stability, thefollowing steps may be adopted: changes inthe margin rate, increases in the cash marginrate or others. These new measures may alsobe applied to the existing open interests. Insuch conditions, you will be required to put up

additional margins or reduce your positions.

E. You must ask your broker to provide the fulldetails of derivatives contracts you plan totrade i.e. the contract specifications and theassociated obligations.

2.2 Currency specific risks:1. The profit or loss in transactions in foreign

currency-denominated contracts, whetherthey are traded in your own or another jurisdiction, will be affected by fluctuations

in currency rates where there is a need toconvert from the currency denomination ofthe contract to another currency.

2. Under certain market conditions, you may findit difficult or impossible to liquidate a position.This can occur, for example when a currencyis deregulated or fixed trading bands arewidened.

3. Currency prices are highly volatile. Pricemovements for currencies are influencedby, among other things: changing supply-

demand relationships; trade, fiscal,monetary, exchange control programs andpolicies of governments; foreign politicaland economic events and policies;changes in national and internationalinterest rates and inflation; currencydevaluation; and sentiment of the marketplace. None of these factors can be controlledby any individual advisor and no assurancecan be given that an advisor's advice will resultin profitable trades for a participating customeror that a customer will not incur losses fromsuch events.

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2.3 Risk of Option holders:1. An option holder runs the risk of losing the

entire amount paid for the option in a relativelyshort period of time. This risk reflects thenature of an option as a wasting asset whichbecomes worthless when it expires. An option

holder who neither sells his option in thesecondary market nor exercises it prior to itsexpiration will necessarily lose his entireinvestment in the option. If the price of theunderlying does not change in theanticipated direction before the optionexpires, to an extent sufficient to cover thecost of the option, the investor may lose all ora significant part of his investment in theoption.

2. The Exchanges may impose exerciserestrictions and have absolute authority to

restrict the exercise of options at certain timesin specified circumstances.

2.4 Risks of Option Writers:1. If the price movement of the underlying is

not in the anticipated direction, the optionwriter runs the risks of losing substantialamount.

2. The risk of being an option writer may bereduced by the purchase of other options onthe same underlying interest and therebyassuming a spread position or by acquiring

other types of hedging positions in the optionsmarkets or other markets. However, evenwhere the writer has assumed a spread orother hedging position, the risks may still besignificant. A spread position is notnecessarily less risky than a simple 'long' or'short' position.

3. Transactions that involve buying and writingmultiple options in combination, or buying orwriting options in combination with buying orselling short the underlying interests, present

additional risks to investors. Combinationtransactions, such as option spreads, aremore complex than buying or writing a singleoption. And it should be further noted that,as in any area of investing, a complexity notwell understood is, in itself, a risk factor.

While this is not to suggest that combinationstrategies should not be considered, it isadvisable, as is the case with allinvestments in options, to consult withsomeone who is experienced andknowledgeable with respect to the risks andpotent ial rewards of combinat iont ransact ions under var ious marketcircumstances.

3 . T R A D I N G T H R O U G H W I R E L E S STECHNOLOGY/ SMART ORDER ROUTINGOR ANY OTHER TECHNOLOGY:

Any additional provisions defining thefeatures, risks, responsibilities, obligationsand liabilities associated with securitiestrading through wireless technology/ smartorder routing or any other technology shouldbe brought to the notice of the client by thestock broker.

4. GENERAL

4.1 The term ‘constituent' shall mean and include

a client, a customer or an investor, who dealswith a stock broker for the purpose ofacquiring and/or selling of securities /derivatives contracts through the mechanismprovided by the Exchanges.

4.2 The term 'stock broker' shall mean and includea stock broker, a broker or a stock broker, whohas been admitted as such by the Exchangesand who holds a registration certificate fromSEBI.

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IN CASE OF TERMINATION OF TRADING MEMBERSHIP

1) In case, a stock broker surrenders his membership, is expelled from membership or declared adefaulter; Stock exchanges gives a public notice inviting claims relating to only the "transactionsexecuted on the trading system" of Stock exchange, from the investors. Ensure that you lodge a claimwith the relevant Stock exchanges within the stipulated period and with the supporting documents.

2) Familiarize yourself with the protection accorded to the money and/or securities you may deposit withyour stock broker, particularly in the event of a default or the stock broker's insolvency or

bankruptcy and the extent to which you may recover such money and/or securities may be governedby the Bye-laws and Regulations of the relevant Stock exchange where the trade was executed and thescheme of the Investors' Protection Fund in force from time to time.

DISPUTES/ COMPLAINTS

1) Please note that the details of the arbitration proceedings, penal action against the brokers andinvestor complaints against the stock brokers are displayed on the website of the relevant Stockexchange.

2) In case your issue/problem/grievance is not being sorted out by concerned stock broker/sub-broker thenyou may take up the matter with the concerned Stock exchange. If you are not satisfied with the

resolution of your complaint then you can escalate the matter to SEBI.

3) Note that all the stock broker/sub-brokers have been mandated by SEBI to designate an e-mailID of the grievance redressal division/compliance officer exclusively for the purpose of registeringcomplaints.

c) On the date of settlement, the stock broker may retain the requisite securities/funds towardsoutstanding obligations and may also retain the funds expected to be required to meet derivativesmargin obligations for next 5 trading days, calculated in the manner specified by the exchanges. Inrespect of cash market transactions, the stock broker may retain entire pay-in obligation of fundsand securities due from clients as on date of settlement and for next day's business, he may retainfunds/securities/margin to the extent of value of transactions executed on the day of such

settlement in the cash market.

d) You need to bring any dispute arising from the statement of account or settlement so made to thenotice of the stock broker in writing preferably within 7 (seven) working days from the date of receiptof funds/securities or statement, as the case may be. In case of dispute, refer the matter in writing tothe Investors Grievance Cell of the relevant Stock exchanges without delay.

7) In case you have not opted for maintaining running account and pay-out of funds/securities is notreceived on the next working day of the receipt of payout from the exchanges, please refer thematter to the stock broker. In case there is dispute, ensure that you lodge a Complaint in writingimmediately with the Investors Grievance Cell of the relevant Stock exchange.

8) Please register your mobile number and email id with the stock broker, to receive trade confirmation

alerts/ details of the transactions through SMS or email, by the end of the trading day, from the stockexchanges.

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client's duesWithout prejudice to the stock brokers otherright (Including the right to refer the matter toarbitration). the stock broker shall be entitled toliquidate/close out all or any of the clientsposition without giving notice to the client for

non payment of margins or other amountsincluding the pay in obligation. outstandingdebts etc and adjust the proceeds of suchliquidation/close out. if any. against the clientsliabilities/ obligations.

The client shall ensure timely availability offunds/securities in form and manner atdesignated time and in designated bank anddepository account(s), for meeting his/her/itspay in obligation of funds and securities. Anyand all losses and financial charges on accountof such liquidations/ closing out shall be

charged to & born by the client. In cases ofsecurities lying in margin account/clientbeneficiary account and having corporateactions like Bonus, Stock split, Right issue etc,for margin or other purpose the benefit ofshares due to received under Bonus, Stocksplit, Right issue etc will be given when theshares is actually received in the stock brokerdesignated demat account.

In case the payment of the margin / security ismade by the client through a bank instrument,

the stock broker shall be at liberty to give thebenefit / credit for the same only on therealization of the funds from the said bankinstrument etc, at the absolute discretion of thestock broker. Where the margin / security ismade available by way of securities or fixeddeposit and bank gaurantee, the stock brokeris empowered to decline its acceptance asmargin / security &/or to accept it at suchreduced value as the stock broker may deem fitby applying haircuts or by valuing it by markingit to market as the stock broker may deem fit inits absolute discretion.

The stock broker has the right but not theobligation, to cancel all pending orders and tosell/close/liquidate all open positions/securities/ shares at the pre-defined square offtime or when Mark to Market (M-T-M)percentage reaches or crosses stipulatedmargin percentage, whichever is earlier. Thestock broker will have sole discretion to decidereferred stipulated margin percentagedepending upon the market condition. In theevent of such square off, the client agrees tobear all the losses based on actual executed

prices, the client shall also be solely liable for all

and any penalties and charges levied by theexchange(s).

F) Shortages in obligations arising out ofinternal netting trades.Stock broker shall not be obliged to deliver any

securities or pay any money to the client unlessand until the same has been received by thestock broker from the exchange , the clearingcorporation / clearing house or any othercompany or entity liable to make the paymentand the client has fulfilled his/her/its obligationfirst .

The policy and procedures for settlement ofshortages in obligations arising out of internalnetting of trade is as under:

BSE

On Pay- In- Day1. The short delivering client is debited by an

amount (provisional) equivalent to closing priceof T day.

2. The internal shortages will be reported to theExchange for auction on the pay in date of aparticular settlement.

On Auction-Day

1. The final amount will be debited to the client asper the Exchange auction/Closeout price alongwith reversal entry of provisional amountdebited earlier.

NSE

On Pay- In- Day1. The short delivering client is debited by an

amount (provisional) equivalent to closing priceof T+1 day.

2 The internal shortages will be purchased fromthe market and the purchase considerations

(brokerage, other charges, statutory taxes &levies) is debited to the short delivering (seller)client.

On Auction-Day1. Provisional amount debited will be reversed on

this day. If the securities cannot be purchased from marketdue to any force majeure condition (Circuit filter ,Corporate action or any other reason) , the shortdelivering seller is debit at a price 10% aboveClosing rate of scrip on the day of auction and buyer

will be credited for such amount.

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G. Conditions under which a client may not beallowed to take further position or thebroker may close the existing position of aclientWe have margin based RMS system. Client

may take exposure upto the amount of marginavailable with us. Client may not be allowed totake position in case of non-availability /shortage of margin as per our RMS policy ofthe company. The existing position of the clientis also liable to square off/close out withoutgiving notice due to shortage of margin/ nonmaking of payment for thei r payinobligation/outstanding debts.

H) Temporarily suspending or closing aclient's account at the client's requestOn the request of the client in writing, the client

account can be suspended temporarily andsame can be activated on the written request ofthe client only. During the period client accountis suspended, the market transaction in theclient account will be prohibited. Howeverclient shares/ledger balance settlement cantake place.

On the request of the client in writing. the clientaccount can be closed provided the clientaccount is settled. If the client wants to reopenthe account in that case client has to again

complete the KYC requirement.

I) De-registering a client :- Notwithstandinganything to the contrary stated in themandatory and non-mandatory clientregistration documents. the stock broker shallbe entitled to terminate the mandatory andnon-mandatory client registration documentswith immediate effect in any of the followingcircumstances:

(i) If the action of the client are prima facieillegal / improper or such as to manipulate

the price of any securities or disturb thenormal/proper functioning of securities ordisturb the normal/proper functioning ofthe market. either alone or in conjunctionwith others.

(ii) If there is any commencement of a legalprocess against the client under any law inforce;

(iii) On the death/lunacy or other disability ofthe Client;

(iv) If the client being a partnership firm. hasany steps taken by the Client and/or itspartners for dissolution of the partnership;

(v) If the Client suffers any adverse material

change in his/her/its financial position ordefaults in any other mandatory and non-mandatory client registration documentswith the Stock broker;

(vi) If there is reasonable apprehension thatthe Client is unable to pay its debts or the

Client has admitted its inability to pay itsdebts, as they become payable;

(vii) If the Client is in breach of any term,condition or covenant of this mandatoryand non-mandatory client registrationdocuments;

(viii)If the Client has made any materialmisrepresentation of facts, including(without limitation) in relation to theSecurity;

(ix) If a receiver, administrator or liquidator hasbeen appointed or allowed to be appointedof all or any part of the undertaking of the

Client;(x) If the Client have taken or suffered to be

taken any action for its reorganization,liquidation or dissolution;

(xi) If the Client has voluntarily or compulsorilybecome the subject of proceedings underany bankruptcy or insolvency law or beinga company, goes into liquidation or has areceiver appointed in respect of its assetsor refers itself to the Board for Industrialand Financial Reconstruction or under anyother law providing protection as a relief

undertaking;(xii) If any covenant or warranty of the Client isincorrect or untrue in any material respect;

Inactive Client account: - Client account will beconsidered as inactive if the client does not tradefor period of one year. Calculation will be done atthe beginning of every month and those clients whohave not traded even a single time will beconsidered as inactive. the shares/ credit ledgerbalance if any will be transferred to the client withinone week of the identifying the client as inactive.The client has to make written request for

reactivation of their account.

Trading in Exchange is in Electronic Mode. basedon VSAT. leased line, ISDN, Modem and VPN,combination of technologies and computersystems to place and route orders. I/we understandthat there exists a possibility of communicationfailure or system problems or slow or delayedresponse from system or trading halt or any breakdown in our back office/ front end system, or anysuch other problems/glitch whereby not being ableto establish access to the trading system / network,which may be beyond your control and may result

in delay in processing or not processing buy or sell

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Orders either in part or in full. I / We shall be fullyliable and responsible for any such problem/fault.

Client Acceptance of Policies and Proceduresstated hereinabove:These Policies and Procedures shall always be

read always be read along with the mandatory andnon-mandatory client registration documents andshall be compulsorily referred to while deciding anydispute / difference or claim between me / us andstock broker before any court of law / judicial /adjudicating authority including arbitrator /mediator etc.

Regarding Inactive / Dormant AccountsIn case of trading account / Demat Account the termdormant/Inactive account refers to such accountwherein no transactions have been carried outsince last 12 (Twelve) calendar months and does

not have any outstanding position in F&O andCDS.

To ensure complete security of Client Accounts andassets, a list of inactive clients shall be preparedfrom the back office software on the last day ofevery month and shall be submitted to theconcerned department after confirmation withthe management. The management will approve afinal list of inactive clients.

The concerned department shall mark the

client status as “inactive” or “dormant” infront/back office software of CTCL and IML andback office software.

The Dormant accounts identified based on theabove criteria shall be flagged as such incompany's record. Company reserves the rightto freeze/deactivate such account and refuse toPermit to carry out any fresh transactions in suchaccount.

The clients account would be reactivated onlyafter undertaking proper due diligence process

and fulfillment of such conditions as may bedeemed fit, in the cases where the account isfreezed / deactivated.

Reactivation of Client Accounts

Dormant account or inactive client account will beactivated on the request of Head OfficeCompliance officer /Branch Manager / RegionalHead / Sub broker / Remissier / Authorized

person , on the completion of the followingdocuments and letter from the respective client.The duly signed documents along with necessaryannexure should be forwarded to theKYC department for reactivation and KYCTeam will request to ADMIN team for thereactivation in Front end and back end software.Clients can get such accounts only reactivated byplacing a reactivation request and submitting belowmentioned documents.

Documents required for Account Reactivation:1. Account Reactivation Form

2. Financial Proof (list of Valid Income Proof ismentioned below)

3. Authorization for Running Account

List of Documentary evidence of FinancialDetails:

Individual:• Copy of ITR Acknowledgement (For Last 2

years financial year);• Copy of Form 16 in case of salary

income (Last 2 financial year);

• Net worth certificate (latest one or at theend of last financial year);• Salary Slip (for one month in current

financial year);• Bank account statement (for last 6 months);• Copy of latest Demat account holding

statement.

Company:• Copy of the balance sheet for the last 2 financial

years (copies of annual balance sheet to besubmitted every year duly attested by CA);

• Copy of ITR Acknowledgement (For last two

financial years);• Copy of Annual Report (last two financial years

for non individuals duly attested by CA);

Net worth certificate (latest one or at the end of lastfinancial year duly attested by CA)

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General Clause

1. The Beneficial Owner and the Depository

participant (DP) shall be bound by theprovisions of the Depositories Act, 1996, SEBI

(Depositories and Participants) Regulations,

1996, Rules and Regulations of Securities and

Ex c hange Boa r d o f I nd i a ( SEB I ) ,

Circulars/Notifications/Guidelines issued

there under, Bye Laws and Business

Rules/Operating Instructions issued by the

Depositories and relevant notifications of

Government Authorities as may be in force

from time to time.

2. The DP shall open/activate demat account of a

beneficial owner in the depository system only

after receipt of complete Account opening

form, KYC and supporting documents as

specified by SEBI from time to time.

Beneficial Owner information

3. The DP shall maintain all the details of the

beneficial owner(s) as mentioned in the

account opening form, supporting documents

submitted by them and/or any otherinformation pertaining to the beneficial owner

confidentially and shall not disclose the same

to any person except as required by any

statutory, legal or regulatory authority in this

regard.

4. The Beneficial Owner shall immediately notify

the DP in writing, if there is any change in

details provided in the account opening form

as submitted to the DP at the time of opening

the demat account or furnished to the DP from

time to time.

Fees/Charges/Tariff

5. The Beneficial Owner shall pay such charges

to the DP for the purpose of holding and

transfer of securities in dematerialized form

and for availing depository services as may be

agreed to from time to time between the DP

and the Beneficial Owner as set out in the Tariff

Sheet provided by the DP. It may be informed

to the Beneficial Owner that "no charges are

payable for opening of demat accounts"

6. In case of Basic Services Demat Accounts, the

DP shall adhere to the charge structure as laiddown under the relevant SEBI and / or

Depository circulars/ directions/ notifications

issued from time to time.

7. The DP shall not increase any charges/tariff

agreed upon unless it has given a notice in

writing of not less than thirty days to the

Beneficial Owner regarding the same.

Dematerialization

8. The Beneficial Owner shall have the right to get

the securities, which have been admitted on

the Depositories, dematerialized in the form

and manner laid down under the Bye Laws,

Business Rules and Operating Instructions of

the depositories.

Separate Accounts

9. The DP shall open separate accounts in the

name of each of the beneficial owners and

securities of each beneficial owner shall besegregated and shall not be mixed up with the

securities of other beneficial owners and/or

DP's own securities held in dematerialized

form.

10. The DP shall not facilitate the Beneficial Owner

to create or permit any pledge and /or

hypothecation or any other interest or

encumbrance over all or any of such securities

submitted for dematerialization and/or held in

demat account except in the form and manner

prescribed in the Depositories Act, 1996, SEBI

(Depositories and Participants) Regulations,

1 9 9 6 a n d B y e - L a w s / O p e r a t i n g

Ins t ruc t i ons /Bus iness Ru les o f the

Depositories.

Transfer of Securities

11. The DP shall effect transfer to and from the

demat accounts of the Beneficial Owner only

on the basis of an order, instruction, direction or

mandate duly authorized by the Beneficial

RIGHTS AND OBLIGATIONS OF BENEFICIAL OWNER AND DEPOSITORY PARTICIPANTAS PRESCRIBED BY SEBI AND DEPOSITORIES


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Owner and the DP shall maintain the original

documents and the audit trail of such

authorizations.

12. The Beneficial Owner reserves the right to give

standing instructions with regard to the

crediting of securities in his demat account and

the DP shall act according to such instructions.

Statement of account

13. The DP shall provide statements of accounts to

the beneficial owner in such form and manner

and at such time as agreed with the Beneficial

Owner and as specified by SEBI/depository in

this regard.

14. However, if there is no transaction in the demat

account, or if the balance has become Nil

during the year, the DP shall send one physical

statement of holding annually to such BOs and

shall resume sending the transaction

statement as and when there is a transaction in

the account.

15. The DP may provide the services of issuing the

statement of demat accounts in an electronic

mode if the Beneficial Owner so desires. The

DP will furnish to the Beneficial Owner the

statement of demat accounts under its digital

signature, as governed under the Information

Technology Act, 2000. However if the DP does

not have the facility of providing the statement

of demat account in the electronic mode, then

the Participant shall be obliged to forward the

statement of demat accounts in physical form.

16. In case of Basic Services Demat Accounts, the

DP shall send the transaction statements as

mandated by SEBI and/or Depository fromtime to time.

Manner of Closure of Demat account

17. The DP shall have the right to close the demat

account of the Beneficial Owner, for any

reasons whatsoever, provided the DP has

given a notice in writing of not less than thirty

days to the Beneficial Owner as well as to the

Depository. Similarly, the Beneficial Owner

shall have the right to close his/her demat

account held with the DP provided no charges

are payable by him/her to the DP. In such an

event, the Beneficial Owner shall specify

whether the balances in their demat account

should be transferred to another demat

account of the Beneficial Owner held with

another DP or to rematerialize the security

balances held.

18. Based on the instructions of the Beneficial

Owner, the DP shall initiate the procedure for

transferring such security balances or

rematerialize such security balances within a

period of thirty days as per procedure specified

from time to time by the depository. Provided

further, closure of demat account shall not

affect the rights, liabilities and obligations of

either the Beneficial Owner or the DP and shallcontinue to bind the parties to their satisfactory

completion.

Default in payment of charges

19. In event of Beneficial Owner committing a

default in the payment of any amount provided

in Clause 5 & 6 within a period of thirty days

from the date of demand, without prejudice to

the right of the DP to close the demat account of

the Beneficial Owner, the DP may charge

interest at a rate as specified by the Depository

from time to time for the period of such default.

20. In case the Beneficial Owner has failed to make

the payment of any of the amounts as provided

in Clause 5&6 specified above, the DP after

giving two days notice to the Beneficial Owner

shall have the right to stop processing of

instructions of the Beneficial Owner till such

time he makes the payment along with interest,

if any.

Liability of the Depository

21. As per Section 16 of Depositories Act, 1996,

1. Without prejudice to the provisions of any

other law for the time being in force, any

loss caused to the beneficial owner due to

the negligence of the depository or the

participant, the depository shall indemnify

such beneficial owner.

2. Where the loss due to the negligence of the


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participant under Clause (1) above, is

indemnified by the depository, the

depository shall have the right to recover

the same from such participant.

Freezing/ Defreezing of accounts

22. The Beneficial Owner may exercise the right to

freeze/defreeze his/her demat account

maintained with the DP in accordance with the

procedure and subject to the restrictions laid

down under the Bye Laws and Business

Rules/Operating Instructions.

23. The DP or the Depository shall have the right to

freeze/defreeze the accounts of the Beneficial

Owners on receipt of instructions received

from any regulator or court or any statutoryauthority.

Redressal of Investor grievance

24. The DP shall redress all grievances of the

Beneficial Owner against the DP within a

period of thirty days from the date of receipt of

the complaint.

Authorized representative

25. If the Beneficial Owner is a body corporate or a

legal entity, it shall, along with the account

opening form, furnish to the DP, a list of officials

authorized by it, who shall represent and

interact on its behalf with the Participant. Any

change in such list including additions,

deletions or alterations thereto shall be

forthwith communicated to the Participant.

Law and Jurisdiction

26. In addition to the specific rights set out in thisdocument, the DP and the Beneficial owner

shall be entitled to exercise any other rights

which the DP or the Beneficial Owner may

have under the Rules, Bye Laws and

Regulations of the respective Depository in

which the demat account is opened and

circulars/notices issued there under or Rules

and Regulations of SEBI.

27. The provisions of this document shall always be

subject to Government notification, any rules,

regulations, guidelines and circulars/ notices

issued by SEBI and Rules, Regulations and

Bye-laws of the relevant Depository, where the

Beneficial Owner maintains his/ her account,

that may be in force from time to time.

28. The Beneficial Owner and the DP shall abide by

the arbitration and conciliation procedure

prescribed under the Bye-laws of the

depository and that such procedure shall be

applicable to any disputes between the DP and

the Beneficial Owner.

29. Words and expressions which are used in this

document but which are not defined herein

shall unless the context otherwise requires,

have the same meanings as assigned theretoin the Rules, Bye-laws and Regulations and

circulars/notices issued there under by the

depository and /or SEBI

30. Any changes in the rights and obligations which

are specified by SEBI/Depositories shall also

be brought to the notice of the clients at once.

31. If the rights and obligations of the parties hereto

are altered by virtue of change in Rules and

regulations of SEBI or Bye-laws, Rules and

Regulations of the relevant Depository, where

the Beneficial Owner maintains his/her

account, such changes shall be deemed to

have been incorporated herein in modification

of the rights and obligations of the parties

mentioned in this document.


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KYC Handout

Customer copy

Rights and Obligations of Stock Brokers, Sub-Brokers and clients as prescribedby SEBI and Stock Exchange

Internet & Wireless Technology based trading facility providedBy Stock Brokers to client

Risk Disclosure Document for capital market and derivatives segments

Guidance Note - Do's and Don'ts for trading on the exchange(s) for investors

Policies & Procedure

Rights and Obligations of beneficial owner and depository participant asprescribed by sebi and depositories

Customer Copy Securities

Documents

Transcript of Customer Copy Securities