CUSTOMER-CENTRIC LOGISTICS FOR ENTERPRISES · 2017. 6. 6. · 3PL Courier Co.’s Post & Parcel 4PL...
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BEN FLAMMANG, VP BUSINESS DEVELOPMENT, BRINGG linkedin.com/in/benflammang | [email protected] CUSTOMER-CENTRIC LOGISTICS FOR ENTERPRISES This presentation includes proprietary and confidential information. Do not duplicate or distribute without written permission from Bringg.
Transcript of CUSTOMER-CENTRIC LOGISTICS FOR ENTERPRISES · 2017. 6. 6. · 3PL Courier Co.’s Post & Parcel 4PL...
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BEN FLAMMANG, VP BUSINESS DEVELOPMENT, BRINGGlinkedin.com/in/benflammang | [email protected]
CUSTOMER-CENTRIC LOGISTICSFOR ENTERPRISES
This presentation includes proprietary and confidential information. Do not duplicate or distribute without written permission from Bringg.
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HEY, WHERE’S MY@#$&% PIZZA?!?
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THE TWO PLAYERS
THAT CHANGED THE GAME
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Fast & Frictionless Transparent & Visible
CONSUMERS ARE MORE EMPOWERED
THAN EVER BEFORE
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AMAZON VS…
LOGISTICS
Transportation & Fulfillment
3PL
Courier Co.’sPost & Parcel
4PL
RETAIL
E-COMMERCERETAILERS
CPG BRANDS
FOOD
RESTAURANT DELIVERY SERVICES
GROCERY CHAINS
RESTAURANT CHAINS
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INDUSTRIES ARE SCRAMBLIG TO CATCH UP
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ELASTIC SYSTEMDesigned to scale
END-TO-END SOLUTION
From operations to the dispatchers and all the way to the warehouses
FULL VISIBILITY
Real-time transparency from order to delivery
DYNAMIC DISTRIBUTION
Combine modes and scale them as needed – internal, external, crowdsourced, etc.
CUSTOMER EXPERIENCE
Unified for branding, consistency and integrity
BRINGG PLATFORMMODULES
DISPATCH PAYMENTSCUSTOMEREXPERIENCE
ANALYTICS SAFETY
ROUTES& OPTIMIZATIONS
COMMUNICATIONSRETURNS
HANDLINGCUSTOMER
RATINGSPRIVACY
TRACKINGPROOF
OF DELIVERYSTAGING
& INVENTORYBIG DATA CUSTOMIZATION
ALERTSCHAIN OFCUSTODY
VIRTUALWAREHOUSE
DATASECURITY
SCALABILITY
EXTERNAL FLEET
M O B I L E | W E B | O F F L I N E
B R I N G G A P I
B R I N G G A P I
HOME FLEET 3PL CROWD SOURCE EXTERNAL FLEETEXTERNAL FLEET EXTERNAL FLEETCROWD SOURCE3PL
BUSINESS CUSTOMERS CONSUMERS
E - C O M M E R C E I N V E N T O R Y B I L L I N G O R D E R I N G
YOUR BUSINESS SYSTEMS
E R P
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MY COKE EXPRESS
RESTOCK MERCHANTS ON-DEMAND
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CHALLENGE
Transform the resupply process to an on-demand experience, with delivery times reduced from 3-5 days to same-/next-day delivery
MY COKE EXPRESS
RESTOCK MERCHANTS ON-DEMAND
POSITIVE RESULTS
85% Reduction indelivery time
91% Recurring Orders
100% Operational Visibility
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PANERAPANERA
NOW DELIVERING
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CHALLENGE
Efficiently managing delivery drivers and providing customers with a best in class delivery experience that is consistent with the Panera Brand
POSITIVE RESULTS
PANERA
NOW DELIVERING
$5k Incremental Revenue per store PER WEEK
10k All “owned” delivery resources
100% Operational Visibility
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THANK YOU!!!!!
