Curtis Harmon10100 Sharktooth Peak Dr, Bakersfield, CA 93311 661-330-4517

Morg2004@gmail.com

ObjectivesSkilled General Manager with a winning attitude and desire to deliver an exceptional dining experience. Focused on setting high expectations and raising service standards. Seeking to advance professional career in the service industry.

ExperienceGeneral Manager 87-PresentChuck E. Cheese – Bakersfield, CA

Opening/Closing of restaurant Ensuring profitability through outstanding store presentation and Guest service Supervising and overseeing daily store operations Teaching and motivating team members to maintain high-quality Guest service

and safety Building sales and maximizing profits, exercising excellent judgment in cost

control procedures, financial accounting, inventory levels and/or labor management and Opening/Closing of restaurant

Ensuring profitability through outstanding store presentation and Guest service Supervising and overseeing daily store operations Teaching and motivating team members to maintain high-quality Guest service

and safety Interviewing, hiring and terminating employee’s Building sales and maximizing profits, exercising excellent judgment in cost

control procedures, financial accounting, inventory levels and/or labor management

Comprehensive knowledge of relevant Health & Safety rules and regulations. Manage a group of diverse staff who have different abilities. Communicate on a daily basis using strong interpersonal skills to establish

positive relationships with corporate office and district manager Make daily bank deposit and get change for day

Assistant Manager Chuck E. Cheese

Supervised shifts Supervised specific areas of store Maintained clean and orderly dining area as well as prize counter Handled light customer issues and referred more in-depth issues to management

per protocol Ensure proper maintenance throughout the store Relieved staff for breaks and lunches Performed drawer counts to ensure all monies were accounted for daily Entered and reviewed timecard information to corporate

Exhibit thorough knowledge of foods, beverages, supervisor duties, service techniques, and guest interactions

Head TechChuck E. Cheese

Performed preventative maintenance on animatronics, games, rides, and kitchen equipment as well as refrigeration and HVAC systems,

Oversaw entire tech operation including schedules training and development. Working with managers to

insure smooth operations. Responsible for the electrical and mechanical aspects of our restaurants. This includes the game room, which contains our latest video games, skill games, kiddy rides, Skytubes, robotic shows, register systems and coin and ticket mechanisms. Operating stage show equipment

Performing preventative maintenance and repairs of equipment Repairing and/or replacing defective electronic components, including compressor

operation, lighting and sound, pneumatics, mac valves, cylinders, boards and stage show cosmetics Maintaining inventory of tools and electronic/mechanical parts Managing game and show budgets

Assistant Game Technician

Preventive maintenance on arcade games Supervised game room floor Customer service Took food orders and rang into register Supervised 3-4 employees Weekly coin count of all coins in machines Troubleshoot areas within the store

Academic EducationCentral High School-Pueblo, COUniversity of Northern Colorado-BA

Electronic Communications-Major Environmental Studies-Minor

AwardsGM of the year for entire company. GM of the quarter 12 times. Biggest sales increase of the year 5 times for entire company. Numerous awards for profit and sales.

References

References are available on requests