Aileen Walker

Email: Aileenwalker_11@yahoo.com Mobile No.: 07920516777

Professional Profile

I am an experienced HR professional who has gained extensive knowledge and skills working as an HR generalist up to and including at a senior level. I have extensive experienced in all areas of Employee Relations, Absence Management, Discipline and Grievance, Case Management, Recruitment, Redundancy, TUPE as well as HR Policy and Procedural matters. I have a proven track record in driving forward HR Strategy and improving service delivery, in line with changing demands and priorities. I am a positive, proactive and driven individual with solid practical experience in a demanding, high profile role and fast-paced environment. I currently manage the Central Services HR Operations Team and am a key contact for the field based HR Advisors. I am a confident and articulate communicator with the ability to perform to the highest standard in exceptionally pressurised working environments. I am also extremely organised and highly self motivated, with excellent interpersonal skills and the ability to build and maintain productive working relationships with internal and external stakeholders at all levels. I am fully CIPD qualified and am currently a member of the CIPD.

Career Summary

HR Manager (formerly Senior HR Adviser), ENABLE Scotland (July 2008-Present) Providing advice on a wider range of HR issues to the Chief Executive, Executive and

Leadership teams, managers and employees across the organisation To actively manage and participate in ER case management. Advising and participating in TUPE transfer of staff (in and out) and restructuring

activities, including redundancy consultations. Reviewing, writing/updating and implementing policies in line with employment

legislation. Continuously reviewing and improving HR processes to support the HR function and the

business as a whole. Undertaking project work in relation to ENABLE Scotland’s People Plan that supports the

Organisational Strategy. Deputising in the absence of the HR Director/Head of HR. To provide leadership to the HR Ops Team – coaching, supporting, and advising them on

all aspects of HR. To provide direct line management to the HR Ops Team – Support & Supervision. To input to the HR Advisory Team and Recruitment Team. To provide a high quality of HR advise and support to all levels of management and staff

across the organisation. To manage and participate in complex ER cases up to and including appeals.

To contribute to the development to new policies and procedures and to review and update existing policies and procedures inline with changing employment legislation.

To input into organisational change projects and tenders for new business and TUPE transfer exercises.

Management of Contracts of Employment and Terms and Conditions of Employment. To support and oversee the production of the HR Dashboard and KPI information. To manage and participate in HR projects primarily associated with the People Plan. ET3 preparation Negotiating and preparation of Settlement Agreements.

HR Officer, ENABLE Scotland (June 2003-2008)

Provide advice and support on key HR issues and case work Participating in project work that contributed to the achievement of the HR Strategy Attending MDTs with regional managers to ensure their area plans were being met as

the HR Strategy was dependent up these. All administration in relation to absence management, disciplinary and grievance e.g.

issuing letters inviting staff to attend meetings, making OH referrals, confirming outcomes,etc.

Drafting recruitment adverts, job descriptions/person specifications, shortlisting applicants and candidates, arranging and sitting in on interviews, scoring candidates at interview and confirming appointments.

Processing staff information for payroll so they can create or adjust staff pay records. Compiling and issuing staff information sheet. Reporting RIDDOR reportable accidents and incidents

HR Assistant, ENABLE Scotland (June 2001-June 2003)

Carrying out a range of administrative tasks, e.g. recruitment administration, staff vetting, new starts, upward appraisals, data processing, filing, etc.

Previous Positions

Trainee Recruitment Consultant, Total Recruitment Group (2000-2001) Systems Administration/Cashier, Safeway Plc (1996-2000) Administration Assistant, Procurator Fiscal (1995-1996)

Education & Qualifications

ACAS (February 2011) Certificate in Internal Workplace Mediation

Strathclyde University, Glasgow (2003-2005) Post Graduate Diploma in Human Resources Management

West of Scotland University, Paisley (1999-2000) BA Business Administration

West of Scotland College, Paisley (1997-1999) HNC and HND Business Administration

MembershipCIPD Membership

References Available on request